Could you share any statistics or metrics from this engagement?
The alpha and beta versions were released among friends. At this moment, the app is available on the iOS app store, but we're not advertising it because we're trying to gather more feedback from the early users. We expected to have 50 active users within the first three weeks. We have around 44 at this time, most of them being daily users.
Based on the feedback received, we'll use Snyxius Technologies to implement changes, through our maintenance contract.
So far, users have liked the concept and the way in which it was implemented. We've had requests for additional features like being able to multitask while in an active chat, which we're working on adding. There are some cosmetic issues that we'll fix as well.
How did Snyxius Technologies perform from a project management standpoint?
They delivered every milestone on time. I constantly give them new tasks on short notice. They are allowed to add extra cost for additional changes like these.
We use Collaborate Cloud for project management. It's an in-house tool that Snyxius Technologies uses. I found out about the tool when going through their website and requested to use it locally in order to eliminate the need for an alternative and save cost.
What distinguishes Snyxius Technologies from other providers?
They meet comprehensive requirements quickly. They listen to their client. So far, I've worked on two other development projects with different vendors. Snyxius Technologies has been the best company I've worked with by a huge margin. They articulate requirements fast and are flexible in making changes requested by the client.
Is there anything Snyxius Technologies could have improved or done differently?
I am an application analyst, so I know a lot about development cycles. Someone who is not in the field, on the other hand, could meet difficulties with tasks such as user acceptance testing. That said, it was I who requested to do that part of the testing, not Snyxius Technologies.