What was the scope of their involvement?
We initially only brought Skyrise on to help us with the implementation phase once we came up with the basic concept. However, we ended up collaborating throughout the entire project from start to finish, which involved UX design, implementation, testing, and maintenance.
With the software, drivers can register their license plate and credit card numbers through various apps. Afterward, they can drive in and out of parking facilities freely. Once the system reads a registered license plate, the parking barrier opens automatically, and we charge the driver’s card. The Skyrise team is currently continuing to perform maintenance to ensure the software works and are working on evolving the core concept to include other payment options.
What is the team composition?
We have one person dedicated to UX development, one for design, one for implementation, and one for testing. Additionally, they’ve assigned a team to carry out our maintenance routine. I also work with their team lead who keeps track of our account.
How did you come to work with Skyrise?
In the beginning, we were part of the same company before splitting into two separate organizations. As such, we didn’t have to recruit other agencies for the project because we already knew what the team’s capabilities were. While we originally planned to use multiple third-party vendors throughout the project lifecycle, Skyrise did so well that we decided to collaborate with them for all of our development, testing, and maintenance needs.
What is the status of this engagement?
Their work started in January 2013 and is ongoing.