What was the scope of their involvement?
We provided wireframes for the app to be built. We wanted to build natively, but Sinergia suggested a cross-platform app, which would allow them and us to save a lot of time with development. We still insisted on a native version, but they came up with a cross-platform prototype within a few days based on our wireframes. We were quite impressed with its performance, and it alleviated many of the concerns we had over such an approach.
We were under the impression that only native code could have optimal performance, but given that most of the services were being rendered through the RESTful API, there wasn’t much native work to be done, which is why Sinergia proposed the cross-platform approach to begin with. We gave them a green light, and they delivered an initial version of what we were asking for within three months.
Although we had internally-designed wireframes, we did not have a full design for the app. Those were just some plain screens, being that it was an internal app, and we weren’t very concerned about its design. Sinergia came up with an interesting UI and UX, and we were satisfied with their offering.
Sinergia didn’t conduct interviews with our members. Tom, their CTO, was one of the UI people who worked closely with us, as the architect. He interacted with my team and me, so we were the ones who provided inputs around the user experience. He got back to us every weekend and showed us some of the screens the team came up with. We took those back, presented them to our own managers, and got back to Sinergia the next week.
What is the team dynamic?
Every Friday, we received a sample of the improvements they’d done in terms of designs, screens, and UX. We provided reviews of the work, and got back to Sinergia the next Tuesday.
How did you come to work with Sinergia Labs?
We researched a couple of groups, and Sinergia seemed to be a good fit for our budget. We looked at mostly Indian vendors since they provide good rates. We were not comfortable with working with a large organization given the costs involved; we did not have a large budget, so we had to look for a cheaper vendor. We met Derrick, their CEO, through a reference, and pushed our wireframes to his company. We were impressed with the designs provided by Sinergia. They have a good team and gave us a convincing result, which we had never thought of. They were also very agile, delivering the work within three days.
How much have you invested with them?
The cost of the project was between $75,000–$100,000, not including our ongoing maintenance contract.
What is the status of this engagement?
We started working with Sinergia in 2016. The project was completed within eight months. We still have a maintenance contract in place for bug fixes and minor changes.