Technology Partner for eCommerce

Our purpose

We are a technology partner providing exceptional digital experience for you and your customers. 

Whatever you are a retailer, B2B company or retail chain, our expertise allows to meet any of your IT needs. 

With our covering all digital touchpoints, you will extend the borders of your business, foster customer engagement, and fit their evolving needs.

 

Who we are?

Simtech Development has been working in the market of custom ecommerce development starting from 2005. Since then we have completed lots of projects - marketplaces, online malls, corporate websites, startup’s online stores - and we are proud of each of them.

Our team serves clients across the whole world - United States, Australia, Switzerland, Germany, Russia, and more than 170 other countries. 

High-performing teamwork of 50+ in-house developers, managers, QA and DevOp specialists shows a stable result - over 95 percent client satisfaction.

 

Our expertise

Strategy and Roadmap, Analytics, Process Improvement, Interface Design, Security, Development, Data Migration, Integration, Cloud Hosting, Custom App Development, Mobile.

 

Your benefits

  • Automation of business process
  • Overall control in one place
  • Scalable and flexible solutions
  • Constant interaction with consumers
  • Business diversification
  • Availability across all channels
  • Keeping competitive edge
 
$1,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2005
Show all +
Ulyanovsk, Russia
headquarters
  • Proezd Sirenevyi 7A
    Ulyanovsk 432010
    Russia
other locations
  • 649 Mission St., 5th Floor
    San Francisco, CA 94105
    United States

Portfolio

Sugarplate Image

Sugarplate

Sugarplate.com is a very ambitious start-up that aims to gather US bakers and bakeries in one place on the multi-vendor platform. It allows US citizens to order sweets and bakery from a vendor which is close enough to the customer’s location to deliver fresh goods.

Design creation

Convenient ordering

Vendor page customization

Geolocation features

Billing/Taxing configuration

 

WatchStyle Image

WatchStyle

WatchStyle.com is a well known supplier of high-end replacement watch bands around the globe. Offering a wide range of valuable, exotic leather watch bands WatchStyle cares of their customers’ wealth and prestigious status and very popular in the world of luxury.

Ownta.com Image

Ownta.com

Ownta.com is an online retailing market providing electronics, computers, phones and accessories. The history of our partnership with Ownta.com began in 2009. This global online retailing market, headquartered in Hong Kong, sells thousands of electronics worldwide.

Alte.ge Image

Alte.ge

This well-known Georgian electronics retailer rapidly develops omni-channel sales with a dealership network, offline stores, and an online store, www.alta.ge, the number one online store in Georgia.

Witchsy Image

Witchsy

Witchsy.com is not an ordinary project. It aims to gather artists and goods that are balancing on the verge of insanity. Stunning, shocking and sometimes almost crazy. You will never find anything like Witchsy offers anywhere else. It is a growing marketplace of expressions.

Reviews

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Feature Dev & Web Support for Ecommerce Company

“Their knowledge of the core product and ability to configure it is very good.”

Quality: 
4.5
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2008 - Ongoing
Project summary: 

Simtech has implemented various modifications in updates of a CS-Cart, Multi-Vendor e-commerce platform. The most recent development is currently undergoing testing.

The Reviewer
 
1-10 Employees
 
Bristol, United Kingdom
Executive, ClubPay Limited
 
Verified
The Review
Feedback summary: 

Overall, Simtech provides quality deliverables. A willingness to improve processes, project management, and English proficiency are impressive attributes. Occasional issues with the accuracy of timelines and thoroughness of testing have occurred, but the team displays recent significant improvement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for an e-commerce company that mainly works with amateur sports clubs in the U.K. (e.g., cricket and football clubs), as well as larger bodies (e.g. county cricket boards). We help each of the professional U.K. county cricket boards collect fees for memberships, merchandise, coaching courses, etc., as well as the accompanying data.

There are often requirements to collect data for monitoring and marketing purposes, and as well for compliance with various quality standards, such as with Clubmark in the U.K. Clubmark requires certain processes to be in place and for things to be done in a prescribed way, which requires supportive data.

We give each of our vendors a website capability through which they can sell products, memberships, merchandise, courses, dinners, etc. We build a form to collect data alongside these fees, and vendors can then host it on their own website. Their customers can come in, pay for things, and engage with the club this way.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simtech Development?

We were overdue for a platform update because CS-Cart had progressed a lot in the 9–10 years since we started. There were some requirements that our vendors had come to us with that led us to build some more functionalities.

We considered other platforms other than CS-Cart, and actually started doing a development pathway on another platform, but it proved too difficult. We reverted to CS-Cart and talked to local vendors in the U.K., and price was a big issue for us.

SOLUTION

What was the scope of their involvement?

We’ve used CS-Cart for a decade now, and we initially used Simtech to add some modifications for us. We originally used CS-Cart Multi-Vendor because it was effective in giving us the ability to act as an Amazon or eBay-type of organization. All of our vendors appeared on the same website, and there were subfolders of the main website directory. It worked fine, but it was quite homogenous. Everybody looked, felt, and was treated similarly.

How did you come to work with Simtech Development?

The fact that Simtech delivered very good quality modifications at a very reasonable price is what led us back to them. They are not without challenges, but their combination of price, product knowledge, and our previous working relationship with them were all deciding factors.

How much have you invested with them?

The original cost of the last major stage of the platform refresh was about £11,000 ($15,195 USD). We gave them the go-ahead to start work and raise invoices for work around the time the U.K. voted on Brexit, which meant that the value of pounds against dollars pummeled dramatically. The cost of the project went up by 10%–15% almost overnight, and the total cost went up to about £14,000–£15,000 ($19,339–$20,721 USD). This includes all of the recent project work we’ve done over the last 15 months or so.

What is the status of this engagement?

We first started working with them in 2008, but our engagement hasn’t been consistent over time. We’ve used them in bursts, but we keep going back to them. We’re essentially done with the main phases of the work for the platform refresh.

There was a requirement which emerged early in the New Year, so we went to them with it and will hopefully be testing it next week. After that, I would like to think we’ll stop spending money for a little while.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality is good. It’s not to say they get it right the first try every time, but it’s not bad at all. They were supportive in working together with us to fix bugs. We sometimes had to nudge them a bit, and sometimes, they had to wait for us. Overall, I can’t complain because nothing is ever right on the first try. We were happy as long as they worked according to schedule, which they mostly did.

How did Simtech Development perform from a project management standpoint?

Their project management was good. We had a small bout where we had provided timelines to them and they to us but ended up going beyond them after the project started. Some of that was because our requirements evolved and we had to build on extra features, but some of it was because we didn’t quite get what we expected the first time.

There was some additional testing required. In the case of one leaked requirement, we were left scrambling to get things done according to the expected timeline. To be fair with Simtech, it was a late requirement. On the other hand, they gave us an estimate of timelines when we paid them that they didn’t quite meet, which frustrated me a bit. I wouldn’t have minded if I would’ve known it was going to take a little longer.

Overall—and certainly over the last six months—they’ve been really good, and I’m really happy. They took responsibility for some things on their end to improve matters. There are going to be rough patches when working with a development partner for longer than a year. What felt like a completely clear requirement on our end was interpreted a bit differently at times once it had been translated and interpreted in Russian. They mostly got it right on the first try. Their ability to understand English is much better than my ability to understand Russian.

What did you find most impressive about them?

Their ability to deal effectively in a second language is quite impressive in and of itself. Their knowledge of the core product and ability to configure it is very good. When doing development work, there are always going to be mismatches in expectations and requirements. Things may not be right the first time, but we do have a very good first-time hit rate.

Normally, if we get our requirements right, then we get what we expect and can test out with a minimum number of bugs. However, we have had some complex bugs. I have had one or two conversations with them over the course of the last year about this. They’ve handed us things that were supposed to be fit to go live but ended up having quite a lot of bugs that they should’ve found.

Overall, though, we’ve only found odd things occasionally. Nothing has been completely broken. I don’t expect any developers to find every single bug because the test cases they look at can be subtly different from the ones we look at. There will always be issues, but Simtech does a pretty good job at getting things right the first time.

Are there any areas they could improve?

Sometimes, the amount of time something is going to take changes once it goes into development, so I have a level of sympathy for Simtech. I’d have fewer issues if they worked to come back regularly and give us updated timelines without having to be chased for them. This has been our main concern.

Do you have any advice for potential customers?

Go in with an open mind about the language challenges. Simtech is very fluent in English. However, some subtleties I might use in working with U.K providers and customers might be lost in translation with Simtech. It’s important to try and keep the requirements as clear and simple as possible. Put the requirements in bullet points and keep the language clear and concise. I'm guilty of not doing all of these things at times, so I learned the hard way.

Once the requirements have been worked through, they return with the specifications in a bullet-point format that is concise and clear. However, it’s not always perfect, and sometimes things have to be clarified.

The engagement will benefit from requirements that are simple and contain screenshots, arrows, points, and text. When we use English to describe our expectations, there are too many words, and it’s still imprecise. Pictures are much more helpful. Very simply terminology, arrows, and diagrams all work very well.

4.5
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom E-commerce Dev & Hosting for Consulting Firm

“Simtech is probably the most experienced vendor who can help customers in CS-Cart.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - Nov. 2017
Project summary: 

Simtech provided development of an existing CS-Cart e-commerce platform which is configured for respective hosting environments. They also assisted with managing cloud accounts.

The Reviewer
 
11-50 Employees
 
United Kingdom
Project Manager, Consulting Firm
 
Verified
The Review
Feedback summary: 

Simtech’s detail-oriented team strived to highlight issues and opportunities during a rigorous QA process. Transparent reporting, precise delivery, and vital problem-solving skills bolstered their capacity to approach development as a partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager of part of the division as an external expert to help multiple clients develop dealer-centric e-commerce solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simtech?

We needed to find a team who could use a test-and-learn approach to rapidly develop an e-commerce solution/prototype. Simtech used CS-Cart software to develop payment gateways.

SOLUTION

What was the scope of their involvement?

They provided custom development of an existing CS-Cart e-commerce platform which is configured to the respective hosting environments for the electronic store. Development and QA environments were coded directly with Simtech via accounts which they run. All of the cloud accounts are coming from providers that are managed by Simtech or other dev ops.

Simtech used other tools, but CS-Cart was the core focus.

What is the team composition?

There’s a fairly standard setup. They have their project manager, team of frontend and backend developers, and functional analysts. The main interaction is with the project manager, but also with some of the lead developers for working through specific questions. We pair them with respective counterparts from client organizations for their integration solutions and options, as well as for hosting solutions which need to be discussed.

How did you come to work with Simtech?

I found them from a previous engagement with different clients. Simtech is probably the most experienced vendor who can help customers in CS-Cart.

What is the status of this engagement?

We worked together from April–November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work is determined by whether or not certain dockets of feature functionality requirements come through on time. Quality represents itself through QA testing, how many issues have to be highlighted, and how quickly those issues are being fixed. We also measure quality by determining how much additional effort is required by the end user in order to make things happen.

We determine success through analyzing meaningful feedback, insights, and recommendations in order to highlight potential conflicts and opportunities from a simpler solution. Simtech has done a very good job in highlighting issues and opportunities.  

How did Simtech perform from a project management standpoint?

They performed very well from a technical perspective. They’re detail-oriented, and they offer good reporting on progress activity. Both their completed and outstanding work are transparent, and they did task reporting linking back to our original requirements.

What did you find most impressive about them?

They have good quality and speed of work, and they’re proficient in English. They also have the ability to work as a partner in solving problems with technical issues. In a project like this, there are always very fluent requirements. Solutions change and shift, and market insights or business stakeholders alter their opinions. Simtech has played a very strong role as a partner in solving problems and making sure things are completed according to timeframes.

Are there any areas they could improve?

When working with someone in a remote location, it comes with some compromises in terms of availability. Simtech always tries to make themselves available. We have a time difference of four hours, and sometimes, there might be certain delays in communication. It’s not different than looking at offshore or nearshore options, but it’s something to consider.

It’s not necessarily the quality of the output, but sometimes needing to drive it to its final conclusion. When having to go through multiple iterations clearly in order to optimize with stakeholders, it takes an offshore provider a little longer than is preferable.

Do you have any advice for potential customers?

It’s important to structure expectations in a way to manage a long-distance development relationship. Simtech is a very good partner when requirements and communication are clear. Being able to clarify questions and anticipate what impact certain decisions might have on the existing factors are vital. The customer should be clear concerning exchanges between a local agency and a nearshore/offshore agency, and should understand how they need to be managed in terms of structure, requirements, and active project management.

5.0
Overall Score We had a very positive experience. They’re reliable, good to work with, and competent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    There’s always opportunity for improvement. The time difference sometimes caused delays, which caused issues with stakeholders.
  • 5.0 NPS
    Willing to refer
    Very likely. It depends on the project.

Payment Gateway Integration for E-Commerce Site

“We were surprised at how quickly the team made the implementation.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018
Project summary: 

Simtech Development expedited the integration of a local payment system with an e-commerce platform.

The Reviewer
 
1-10 Employees
 
Santo Domingo, Dominican Republic
Jeans Carlos Quevedo
CEO, Nativo Network
 
Verified
The Review
Feedback summary: 

Simtech Development completed the integration within a month. The team was eager to help and highly professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of an agency that provides e-commerce consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simtech Development?

We got in touch with them because we needed a local payment integration for our online sales platform.

SOLUTION

How did you select this vendor?

I did not want to experiment with implementing an integration, so it was safer for us to choose Simtech Development.

What was the team composition?

The team wanted some local programmers, but we asked them to choose the best resources.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were surprised at how quickly the team made the implementation. Their work was professional and of high quality.

What did you find most impressive about this company?

They did the work extremely fast. They were always willing to help.

Are there any areas for improvement?

For the moment, everything is fine.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Web Dev for Fragrance Retailer

"They never disappointed me with the quality of their work."

Quality: 
5.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Simtech Development built an e-commerce website including a product store and several customized features.

The Reviewer
 
11-50 Employees
 
Kuwait
Ali Javed
Project Manager, Tatayab
 
Verified
The Review
Feedback summary: 

The completed website is professional and engaging, fostering a strong online presence. Simtech Development’s team was communicative and organized, leading to the website’s launch prior to the final deadline.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the IT project manager at a perfume and fragrance retailer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simtech Development?

I hired Simtech Development to build an online marketplace so that consumers could easily find our products from different local perfume brands.

What were your goals for this project?

I had specific deadlines for this project, and I wanted to launch the website as soon as I could.

SOLUTION

How did you select this vendor?

I found them through the CS-Cart website.

Can you go into detail about the services they provided and the scope of the project?

I asked them to build a visually appealing website that my customers could use to order products. I requested very specific customizations for the website.

What was the team composition?

I am not fully aware of their entire team size.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They were an excellent company to work with. My website looks very professional.

How was project management arranged and how effective was it?

They were amazing communicators.

What did you find most impressive about this company?

They were very organized and met every deadline. They never disappointed me with the quality of their work.

Are there any areas where they can improve?

I believe that the rate of their services is too high.

4.5
Overall Score They are an amazing company to work with.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They tend to start their work only after payments are received, which created some delays.
  • 3.0 Cost
    Value / within estimates
    The cost for their work was high, but the quality of their work is well worth it.
  • 5.0 Quality
    Service & deliverables
    The quality of their work is outstanding.
  • 5.0 NPS
    Willing to refer
    If you have the budget, I would highly recommend them.