Our Passion, Your Success

SILVER VERIFIED

We are Simplex Software: A boutique nearshore software development firm focused on the level of quality and personalization we dedicate to each and every project.

We offer the services of custom software development and dedicated IT staffing to companies around the world. Our objective is to be strategic partners from the very first day, adding value to every project instance, and growing together with your company.

 

We’re detail-oriented, and welcome any new challenges; we characterize ourselves as being able to adapt to the requirements of any organization, no matter the industry. 

Our culture doesn’t just focus on providing talented software engineers, we also strive to incorporate them as core members of your engineering team, and we encourage teamwork first and foremost.

 

As a company we keep up to date with industry trends and best practices, being sure to continue working and training ourselves in any advances in the industry, and new languages, frameworks and technologies. 

We’re primarily experienced in mobile development, web applications, backend development, Blockchain engineering, MVP and prototype development, QA, and data engineering.

 

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2011
Show all +
Buenos Aires, Argentina
headquarters
other locations

Portfolio

Key clients: 

Grindr, Appetize, Sense360, Curtain, UpJaunt, Flo, Everlane, Vampr, MyFieldAudits, Lumenus & EY are just some of our main clients.

Blockchain Development for Game Trading Goods company Image

Blockchain Development for Game Trading Goods company

For nearly 2 years, we worked together with a company offering an online trading platform for virtual gaming goods and developed a cryptocurrency, which provides tokens that allow virtual goods to easily be tokenized and exchanged for cryptocurrency. This cryptocurrency was built from scratch based on EOS and was placed in the top 5 of cryptocurrencies with the most daily transactions. 

We’ve formed full-stack

development teams of over 20 developers, having focused on backend development, DevOps, and QA. The primary technologies we used were React, NodeJs, PHP, Golang, and C++.
Mobile Development & Data Engineering for BI Company Image

Mobile Development & Data Engineering for BI Company

Sense360 provides companies in the restaurant industry with actionable data and intelligence about their customers, competitors, and industry. We assist Sense360 with staff augmentation in backend development, mobile development with an Android SDK, and data engineering. Our team of four full-time developers work directly with the executive team and local development team and travel periodically to the client’s premises. 



The technologies we work with include Ruby on Rails, Python, Spark, and AWS. We’ve built the client dashboard used by leading brands in the industry, as well as a survey UI which collects tens of thousands of responses a month. The features we’ve built on their API service handles 10,000 requests a minute. Our data engineers have created Apache Spark processing scripts for the data pipeline, and have worked extensively with a variety of AWS services including S3, Redshift, and EMR.
Staff Augmentation for enterprise Cloud POS Image

Staff Augmentation for enterprise Cloud POS

As of 2 years and counting, we’re currently working together in a staff augmentation model with a leading point of sales company based in the US. This company works with leading foodservice and retail companies across the United States, including restaurant chains, amusement parks, and major sport league stadiums. 

We provide mobile development services in native Android, as well as backend development services in

PHP and Golang, together with Manual and Automated QA. In total we’ve provided 25+ engineers, including tech leads that have managed teams of 5-6 developers, playing a pivotal role in the success of the products this company offers to their client base.
Staff Augmentation for LGBTQ+ Dating App Image

Staff Augmentation for LGBTQ+ Dating App

We began to work with Grindr, the major worldwide dating app in 2015. At the time, they were planning to migrate their backend from Ruby on Rails to Java, as the RoR backend wouldn’t scale to the growth their app was seeing. This project was far behind schedule, as every time they attempted to launch the rewrite to production, multiple new bugs were detected and the Java backend couldn’t handle the actual traffic the app was

observing. Grindr hired us to help create a series of automated testing over the Java backend to allow for it to function properly and handle the traffic upon launching to production. 

The reimplementation was a success, and as a result, we began scaling our team to cover multiple areas, including native iOS and Android developers, backend Java developers, more QA, DevOps, and project management. By the end of our 3-year tenure, we had 32 total engineers working from our offices, and the app saw an increase to 99.9% uptime and 4 million daily active users.

Reviews

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Mobile App Collaboration Marketplace for App

"They are great at communicating and truly care about the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2019 - Ongoing
Project summary: 

An app hired Simplex to create two mobile apps and a backend management software. They joined an existing team and their professionalism led to the company handing them over control of the entire projects.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Edward L Robertson
Founder CEO, Riv Inc
 
Verified
The Review
Feedback summary: 

The project was very complex, and Simplex took over messy code from the previous vendor. They delivered a successful product, dealing with issues professionally. They were incredible at communicating and the app company could tell that they cared about the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of Riv. Riv is a remote app collaboration and hands-free technology for mobile phones. Its a technology allowing teams to communicate and collaborate on any android app.

Riv is also a marketplace for users to reach a human assistant instantly for hands-free operation of their mobile device while in transit. Our technology is for international professionals and teams to maximize mobile productivity when working remote and commuting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simplex Software?

Simplex was hired to complete two mobile apps and a back-end management software. One mobile app is for team collaboration and reaching a screened human assistant. The second mobile app is for screening and training assistants. The back-end management portal is for managing the marketplace.

What were your goals for this project?

Our initial developer failed to produce stable or reliable code and missed countless deadlines. Simplex was brought on to find and remedy security gaps, complete the project and to allow for scalability and reliability.

SOLUTION

How did you select this vendor?

We were highly recommended Simplex as a premier and trustworthy selection for getting out project back on track and ready for Venture Funding.

Describe the project in detail.

The project was underway when we brought Simplex to join the project. They were open to working with our existing team to learn, improve security and improve processes. Simplex brought such professionalism to the project that we ended up handing the entire project to them to complete.

What was the team composition?

We have one android developer and two backend developers as well as a part-time project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are in the process of launching the app internationally in the coming weeks. The project is very complicated, and the initial code created by the other team was a literal mess. They have dealt well with the code they were handed in a professional manner.

How effective was the workflow between your team and theirs?

We meet every weekday. We collaborate daily via Slack. They respond to feedback instantly. They are in Argentina, yet this is neither a language nor a timezone issue.

What did you find most impressive about this company?

They are great at communicating and truly care about the project. Some vendors just do what they are told. These developers have insightful suggestions and want to see the project succeed.

Are there any areas for improvement?

They have been the ideal technology partner.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Simplex is in Argentina. We are in California. The 4hr difference works to our benefit for capturing work hours which overlap with US work hours.
  • 5.0 Cost
    Value / within estimates
    You get what you pay for. Simplex is very reasonably priced for their expert capabilities.
  • 5.0 Quality
    Service & deliverables
    They are great at communicating, they are able to balance client needs yet also give advice and technical guidance when its appropriate.
  • 5.0 NPS
    Willing to refer
    I have already recommended Simplex to several people as a highly reliable resource.

Staff Augmentation & Development for LGBTQ+ Dating App

"Their ability to scale and the initiative their engineering team took at all times impressed us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2015 - Mar. 2018
Project summary: 

Simplex Software augmented the staff of an LGBTQ+ dating platform. The team provided development services, working in Ruby on Rails, Java, and more, to scale the app to meet traffic demands.

The Reviewer
 
201-500 Employees
 
Los Angeles, California
Lukas Sliwka
CTO, Grindr
 
Verified
The Review
Feedback summary: 

The engagement allowed the platform to go from 2 releases per quarter to 30 per month and uptime went from 95% to 99.99%. Simplex Software leverages technical expertise and experience to produce high-quality results. The team is talented, hard-working, and knowledgeable. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The world's largest social networking app for gay, bi, trans, and queer people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simplex Software?

Rapidly scaling our engineering organization with quality people in the US was a massive challenge. We needed to augment mobile development teams for iOS and Android, DevOps, QA and core platform teams to be able to innovate faster while providing 99.99% platform uptime to customers across the globe.

What were your goals for this project?

Scale the engineering organization to be able to work in parallel on features for Android and iOS platforms while enhancing backend systems supporting 4M daily active users in over 150 countries around the world. The application was seeing a lot of success and growing internationally back in 2014, but we weren’t finding local talent in California fast enough to scale the app.

SOLUTION

How did you select this vendor?

We evaluated several near-shore firms in Central and South America for their ability to augment our engineering organization for technical proficiency, as well as, business english proficiency and cultural fit. Each firm would embed their developers with our engineering squads for several weeks trial period. Simplex was hands down the best in all categories while offering very competitive rates. Their developers truly felt like a part of our local team.

Describe the project and the services they provided in detail.

The initial goal was to migrate the backend from Ruby on Rails to Java, and to extensively test the new backend to be able to support realtime chat and geo-location based matching and search engine. At the time, Grindr was seeing an unreliable uptime, and we needed to scale it to handle the amount of traffic the application was receiving.

The new platform had to support 4M daily active users in over 150 countries. We found Simplex and to get an idea on how they work, started with QA testing over our new Java backend which was not working as we were expecting and needing it to. We started augmenting the test coverage of the existing code, and a QA framework was established with regression/acceptance testing over the API. Initially the backend was on Rails and the migration was done to Java.

The first problem was to increase the back-end API performance and its ability to support high user concurrency so we began using jMeter and Blazemeter for load testing. After some time, the reimplementation was a success, and from there we began filling in our open positions with Simplex in multiple tech stacks, including mobile and backend developers.

In less than 2 years the team at Simplex scaled to more than 30 engineers organized in full stack autonomous teams each of them including QA, Android developers, iOS developers, backend developers, a product owner and project manager. This allowed Grindr to have enough people to work on new features and reduce the technical debt at the same time.

What was the team composition?

The teams were organized into 11 cross-functional, autonomous delivery squads following the Spotify Agile model. Each squad would include QA, Android developers, iOS developers, backend developers, a product owner and agile facilitator. Supporting DevOps squad was also created with each member periodically embedding into delivery squads as needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to completely re-platform our back-end while releasing new Android and iOS applications. Our uptime went from 95% to 99.99% while being able to get from 2 releases per quarter to 30 releases per month. In just three years Grindr platform was able to scale from 1M DAU to 4M DAU.

How was project management arranged and how effective was it?

We followed Spotify Agile model and we organized engineering into 11 cross-functional, geographically distributed delivery squads with product owners and agile facilitators running each team. This model allowed us to achieve high product and platform ownership from each team and drive innovation.

What did you find most impressive about this company?

Their ability to scale and the initiative their engineering team took at all times impressed us. Their developers truly felt like a part of our local team.

Are there any areas for improvement?

During the first year there were times when we asked for several roles at once to be added to the team and it took more time than expected to hire the talent. The quality of the engineers they found largely compensated the wait however, and my more recent experience with their recruiting process has been much more streamlined.

5.0
Overall Score Outstanding boutique consulting firm. I've used them now at multiple companies/project with great success.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very responsive; team in Argentina would shift their working hours to mach PST timezone.
  • 5.0 Cost
    Value / within estimates
    5.5M through the full lifecycle of the project.
  • 5.0 Quality
    Service & deliverables
    High degree of ownership and good technical talent.
  • 5.0 NPS
    Willing to refer
    I use Simplex on all my engagements including any startups that I advise.

Mobile App Dev for Mindfulness Startup

"They assigned a developer to my project who didn’t know the framework."

Quality: 
2.0
Schedule: 
2.0
Cost: 
2.0
Willing to refer: 
0.5
The Project
 
$10,000 to $49,999
 
Mar. 2019 - Nov. 2019
Project summary: 

Simplex Software was hired to work as a technical partner. They were in charge of the entire development side of the mobile app. The app was supposed to be sent out to customers as an alpha for testing.

The Reviewer
 
1-10 Employees
 
San Francisco, CA
David Mongan
Founder & CEO, Headway
 
Verified
The Review
Feedback summary: 

Simplex Software failed to develop a functioning app. The app had many bugs and they couldn't get it to the app store. They were communicative but lacked detail, especially in their invoices. Not only were they doing a poor job, but they charged the client for their incorrect work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a start-up called Headway, which is a mobile app for “active mindfulness."

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simplex Software?

I am a non-technical product manager, previously at Tesla, so I hired Simplex Software to be my technical partner in this.

SOLUTION

What was the scope of their involvement?

I provided the designs to Simplex Software and they were in charge of the development side of the project. They developed based on the designs we went through and tweaked some things along the way. This was meant to be an alpha that we sent out to customers to get feedback in the early stages and then hopefully modified a little to sell in the App Store. We chose iOS as the initial platform, but we went with React Native so that it would easily port to Android.

The app is a simple twice-daily survey that has push notifications and SMS reminders. Users are able to customize their surveys, and the app switches between dark and light mode.

What is the team composition?

They assigned a project manager and one developer for the app, and then they had another developer set up the backend.

How did you come to work with Simplex Software?

I did some research and actually looked on Clutch. Between talking to them and a few other vendors, Simplex seemed to be flexible, reasonably priced, and had worked with some reputable companies. It also looked like they did some smaller MVP work.

How much have you invested with them?

I spent about $38,000 with them, but they estimated it to be $27,000 in the beginning.

What is the status of this engagement?

We worked together from March–November 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I ultimately cut the project off in November when it became apparent they could not get it working consistently. I spent more than $10,000 fixing their work.

The project was meant to serve as an alpha for 100+ initial testers in September. I did not receive a build until late September because they could not figure out the App Store certificate process in order to distribute the app via Test Flight. When I finally received a build in late September, it was a mess. The UI didn’t scale to screen size and had many inconsistent elements, transitions between screens were jumpy, and the survey recording functionality often did not work. The app also crashed regularly. Adding insult to injury, before this build was delivered, they sent a final invoice that amounted to an extra 40% above the estimate for an app that was both late and didn’t work.

To make amends, they offered free bug fixes for these issues, which is sort of standard operating procedure when delivering something that doesn’t work. After three weeks working through ~30% of a 100-item punch list, during which the developer kept introducing new bugs, Simplex approached me to start paying for bug fixes. I balked and told them I would not pay the recent invoice unless they agreed to fix the remaining bugs. They agreed and we continued.  

During this time, I had three different developers review the code base — something I should have done all along—and the verdict was unanimous: the person who coded the app was not only learning React Native, but was learning how to develop software as he went. The UI architecture was a mess, calls were overly complex and copy-pasted across the app, and so on. My brother, who works in UI prototyping, said it was the quality level of something thrown together in a couple of weeks for a meeting. 

After we continued for a few more weeks, it became apparent Simplex could not meet the quality standard I was searching for, and their management wasn’t interested in finding help for their developer who was having so many issues, instead telling me that the project was “no longer profitable for them,” even though this only happened because they mismanaged the project. A more competent developer would’ve moved faster and created far fewer errors, resulting in a profitable project (and a happy customer).

When cutting the project off, I sent an email outlining my frustrations with the poor quality and timeline as the reason I was cutting off the project. Simplex responded admitting that they should have had someone reviewing the developer’s code, but they didn't offer to have a more experienced developer review and/or fix my codebase.

Ultimately, Simplex Software created an app that was 2 months late, 40% over budget, and didn’t actually satisfy the criteria as something to be shipped and tested by hundreds or thousands of people.

How did Simplex Software perform from a project management standpoint?

They were communicative but lacked detail, especially in their invoices. They created agile sprints in JIRA, but they did not correspond to hours on the invoices. The project manager was communicative, but did not do much beyond setting up meetings and the JIRA board (ie did not step in during bug fixes until the very end).

What did you find most impressive about them?

The founder and one of the developers stayed in touch even when we had our disagreements about the billing. They did not flee or go silent as many firms would.

Are there any areas they could improve?

They assigned a developer to my project who didn’t know the framework. He seemed to be pretty new at coding and they did not have anyone overseeing him, so they moved slowly and passed that cost on to me.  

It’s standard best practice to have a senior developer oversee a new developer and do basic troubleshooting and answer technical questions. It was pretty clear none of that was happening, which they later admitted to me in an email as well. There was a bit of a language barrier, so I had trouble knowing if the developer understood what I wanted, which made the bug fixes and troubleshooting pretty difficult.

Do you have any advice for potential customers?

Conduct a technical interview with the person they’re going to staff for the project. Perform regular code reviews with a trusted, independent friend or advisor. Also, get itemized billing information as it relates to the actual task that they’re working on. Create performance-based incentives for meeting budgets and goals.

2.0
Overall Score
  • 2.0 Scheduling
    ON TIME / DEADLINES
  • 2.0 Cost
    Value / within estimates
  • 2.0 Quality
    Service & deliverables
  • 0.5 NPS
    Willing to refer

IT Staff Augmentation for SaaS Company

"They've delivered the technology we need to reach our financial goals."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
Project summary: 

Simplex Software took over the management of the client’s existing technology infrastructure and made necessary improvements to benefit the client’s efficiency.

The Reviewer
 
1-10 Employees
 
Redondo Beach, California
George Collado
CEO, My Field Audits
 
Verified
The Review
Feedback summary: 

Their work has contributed to an increase in monthly revenue. The team at Simplex Software effectively communicates the complex nature of their work and takes the time to understand the goals of the company. They are trustworthy and dedicated experts who fit in seamlessly with in-house teams.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of My Field Audits. We are a SaaS Company that works with clients to manage their operational onsite assessments such as quality assurance and safety audits. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simplex Software?

We wanted to outsource our technology team because having an in-house team with knowledge on a variety of technologies was not cost-effective for us.

SOLUTION

What was the scope of their involvement?

Simplex Software took the time to understand my business. With that information, they put together a team that could manage our technology needs full-time. 

We've had several teams work on this technology, so Simplex Software wasn’t starting from scratch. They did a fantastic job of deciding what aspects of our software we should keep and what we should get rid of. 

What is the team composition?

We’ve worked with quite a few people at Simplex Software. They’ve been flexible with allowing us to expand or shrink the team based on the changing needs of our company. 

How did you come to work with Simplex Software? 

We were working with a consultant to troubleshoot our technology problems and he recommended that we work with Simplex Software. 

How much have you invested with them?

We’ve invested at least $500,000 so far. 

What is the status of this engagement?

Our ongoing engagement started in mid-2016. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I can’t attribute our monthly metrics to Simplex Software specifically since there are a variety of factors at play. However, they've delivered the technology we need to reach our financial goals.

How did Simplex Software perform from a project management standpoint?

Simplex Software met our expectations and even surpassed them in some areas. Their communication is excellent, especially for a remote company. We primarily communicate via Slack and over the phone. We’ve built a personal relationship with them through the course of our engagement. Some of the Simplex Software team has come to visit our office in California which has strengthened our trust of them. 

What did you find most impressive about them?

They worked with us financially. As a startup, we have our ebbs and flows when it comes to funding. They helped us a lot by spreading out payments and creating a system for us to get the work we needed without burdening us financially. 

Are there any areas they could improve?

It would be beneficial for them to have expertise in more niche, up-and-coming technologies such as AI. There’s never been a question they couldn’t find an answer for, but I think more knowledge of newer technologies would help them elevate their business.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have several times.

Staff Augmentation for Market Research Startup

"It genuinely feels like a partnership."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Ongoing
Project summary: 

Simplex Software provided staff augmentation services for a market research startup. Their team was added to an engineering team and built a new Android platform, working on frontend and backend. 

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Kamil Mroczek
VP of Engineering, Sense360
 
Verified
The Review
Feedback summary: 

Simplex Software successfully embedded itself within the engineering team. They adopted and improved the client's standards and practices. Their team was adept at managing the time difference and highly committed to the work. It was a true partnership. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a Series A, venture-backed startup that is disrupting the market research space. Our company is 35 people strong, 7 of which are on the engineering team. Most of our engineering challenges revolve around collecting, processing and transforming data. I am the co-founder and VP of Engineering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Simplex Software?

We hired Simplex to augment our staff. We worked with Data Engineers, Backend Engineers and Mobile Engineers.

What were your goals for this project?

To increase the amount of new features the engineering team could deliver.

SOLUTION

How did you select this vendor?

We originally were referred by a fellow technology leader after trying a few other firms with mixed results. We started with an initial engagement of 2 engineers and once that was successful, we increased our partnership.

Describe the project in detail.

The mobile engineer was responsible for helping us build our Android SDK. The SDK is a data collection SDK that runs in the background and must be very reliable, privacy-sensitive and performant, at scale. The SDK runs on 2MM+ devices. The engineer’s work included improving the SDK API, researching new APIs and approaches and built new data collection features. The Data Engineers and Backend engineers worked in both Ruby on Rails, Python, AWS and Spark. They built our client dashboard which is used by some of the biggest food service brands in the world as well as our survey UI that collects 10’s of thousands of survey responses a month. They also built features on our API service which handles 10K requests/minute. On the Data Engineering front, they created Apache Spark processing scripts for our data pipeline that handles 2 TB/daily. They worked extensively with a variety of AWS services including S3, Redshift and EMR. They worked heavily on our automated surveying pipeline which creates thousands of surveys a day. On the infrastructure front, they helped dockerize our Rails services for our local environments.

What was the team composition?

Currently, we have 3 mobile engineers. 1 of which is from Simplex. Our Data Engineering team is 4 people, 2 of which are from Simplex.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Simplex team was embedded within our engineering team (vs being separate) and thus the successful outcomes belong to the team rather than any individual.

How effective was the workflow between your team and theirs?

Overall very smooth. Their engineers are embedded within our teams so they are treated as the same for most purposes. They did well in adopting our standards and practices, and even contributed to improving them. The time change of 4/5 hours is the biggest obstacle, but not as big of an obstacle as working with some other timezones. But the engineers are adept at making sure the time change doesn’t block them on work.

What did you find most impressive about this company?

How committed they are to making sure that the engagement is a mutually beneficial one. For example, they really value having constant communication between myself and their leadership. They want you to surface potential issues quickly so they can help bridge the gap. They invest in their engineers whether it is a hard skill or a soft skill. It genuinely feels like a partnership.

Are there any areas for improvement?

Not at this time.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Travel Application

“Simplex is successful with the offshore model due to their ability to communicate.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2019 - Ongoing
Project summary: 

Simplex Software spearheaded a mobile app development project for an emerging travel platform, building out native iOS and Android apps. They used React Native and Firebase in the development.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Sanjay Raghavan
Co-Founder, OpenJaunt
 
Verified
The Review
Feedback summary: 

The team is able to quickly iterate and deliver new features and functionalities that improve the experience of the app for users. In doing so, the client believes they have differentiated the platform in the marketplace. Despite their distance, they communicated effectively throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of OpenJaunt. We formed in January 2019, working in the travel space. Our main offering is a platform and mobile app that allows people to create and share their travel stories to their communities. We integrated e-commerce and marketing opportunities for destinations and hotels into the platform as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simplex Software?

We look to them as our go-to technology experts with the ability to build scalable systems and develop mobile solutions with high-quality, thoughtful craftmanship.

SOLUTION

What was the scope of their involvement?

We engaged Simplex Software to work on two projects with us. The first is our mobile app that lives in the iOS and Android stores. The mobile app development consists of essentially a team of develops that focus on the app and APIs. We provided wireframes and designs for them to work with, but their dev house provides the developers, project management, infrastructure, and software development needed to support their ability to deliver. The products were created using React Native and Node.js, and Firebase. We deploy AWS Lambdas on the backend of our site.

The second project involves more data engineering and science. They’ve been tasked with big data analysis and extracting content that is applicable to our platform.

The final app takes the traveler through various recommendations for activities they can partake in during their travels all over the world. It also allows users to employ their camera roll to share past experiences with an interested community of family, friends, and like-minded travelers.

What is the team composition?

We collaborated with a project manager and four developers. One of the developers was a technical lead.

How did you come to work with Simplex Software?

Our team has used Simplex Software in the past, and we’ve had several great experiences. They have experience working with a large project scope with massively complicated distributed systems. This makes them an asset for cross-site development and general project structure. 

Secondly, in our experience, they were able to integrate well with our team. It had never felt like we were throwing our work offshore because they acted like true partners. 

What is the status of this engagement?

We started the project in January 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their ability to release products and features rapidly is impressive, and often one of the hardest parts of the business. I challenged them to be able to ship out new features each week, and they achieved that. This became a huge differentiator for us within the market. We were able to integrate new functionalities quickly, making the product better each week. 

How did Simplex Software perform from a project management standpoint?

The project management was solid. It can be a pain to work with an offshore partner because communication is inherently more challenging without time or effort being wasted. Simplex is successful with the offshore model due to their ability to communicate. They have all the project management resources they need in day-to-day development to get ahead and properly monitor the workflows.

What did you find most impressive about them?

It’s rare for vendors to have experience building systems that are used by millions of active users. Most potential partners have built products and services that are used by thousands. They’ve created systems with much more bandwidth than that. 

Are there any areas they could improve?

I’m struggling to think of any reasonable criticism for them. There’s a five-hour time zone difference, so overlap can be an issue. But, other than that, the partnership has worked well.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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SILVER VERIFIED
Business Entity
Business Entity Name
Soluciones Simplex S.R.L.
Status
Active
Jurisdiction of Formation
Argentina
Id
30-71516787-1
Date of Formation
Oct 1, 2015
Last updated
Aug 4, 2020
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Last updated
Aug 4, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
6
OVERALL REVIEW RATING
4.4
Source
Clutch
LAST UPDATED
March 22, 2020