Custom software development

SimbirSoft was founded in 2001 to create world class software products and services for our clients. We develop custom software, mobile applications, complex web services, desktop applications, client server systems, and provide quality assurance services.

Our team of experienced software engineers, quality assurance engineers, and project managers solve complex business tasks for a variety of industries. Maintains high industry standards and invests heavily in the innovation of people, tools, products and approaches. We analyze and apply cutting edge technologies to deliver results you can count on.

 
$5,000
 
$25 - $49 / hr
 
250 - 999
 Founded
2001
Show all +
Lexington, MA
headquaters
  • SimbirSoft Lexington, MA
    United States
    +1 617 982 1723
other locations
  • SimbirSoft
    Narimanova
    Ulyanovsk, ULY 432071
    Russia
    +7 8422 44 6191

Portfolio

Key clients: 

SimbirSoft implementing large-scale IT projects for many industries. We are experts in the financial and IT-sectors of the oil industry, health and education.

SimbirSoft client list includes such companies as Abbyy LS, Kimberly-Clark Corp,  PowerSteering, Gehtsoft LLC, Matsushita Corp, 3NF Corporation and other.

Reviews

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Development Help for Custom Software Developer

"SimbirSoft had a different approach than ours, but they were able to accommodate the necessary changes in order to have a successful relationship."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
1,000,000 - 9,999,999
 
2010 - Ongoing
Project summary: 

SimbirSoft was hired to provide additional development resources for the client, starting with C++ for a couple of modules and then moving onto other applications. The partnership began in 2010 and is ongoing for a variety of projects.

The Reviewer
 
51-200 employees
 
Paramus, New Jersey
CEO, Custom Software Developer
 
Verified
Feedback summary: 

The client is extremely pleased with the work done by SimbirSoft, and a continuing relationship after six years is a testament to the strength of their partnership. The client is most appreciative of SimbirSoft's ability to adapt to changing needs, especially in a difficult space like software development.

BACKGROUND

Introduce your business and what you do there.

We are a custom software development company. We have 2 offices in the US and one in Russia, where we got started.

I am the CEO [Chief Executive Officer] of the company. I supervise all day-to-day operations and execute contracts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SimbirSoft?

It was challenging to find good quality resources in our hometown, and we had more work than we could handle ourselves. We were looking for additional development resources, which is where SimbirSoft came into the picture.

SOLUTION

What was the scope of their involvement?

We started our collaboration with SimbirSoft doing C++ development for 2 additional modules that we had to create for a client product. SimbirSoft has also helped us develop other mainstream applications, web products, and so on. We've used many different resources from SimbirSoft, including their testing department.

We work on a time-and-materials basis and receive monthly bills for the number of hours spent. We do require some kind of estimations in advance, but many of our products function within a changing environment. If a product is developed over the course of a year, its requirements may change significantly, so we can't allow ourselves to be limited to an initial scope. If the change needs to be made, I have to make it immediately, not after 3 months of requirements reviews.

How did you come to work with SimbirSoft?

We reviewed 3-4 companies in Russia which would be able to provide us with the right resources. We interviewed SimbirSoft via Skype and also visited their head offices in Ulyanovsk Oblast. The interview process was very close to what we would have done for hiring a person. We asked SimbirSoft to put us in touch with an actual representative who would be working for us, and we talked to him as if he would be taken on as a part of our team and gave him the same tasks.

How much have you invested with SimbirSoft?

The total cost of SimbirSoft's development services exceeded $1,000,000 over the course of our relationship. The amount of work done by SimbirSoft has fluctuated over time, but we've averaged a $30,000 to $35,000 per month spend.

What is the status of this engagement?

We have been working with SimbirSoft since 2010 and have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Over the course of 6 years, SimbirSoft has done a lot of work for us. The best testament to the quality of work that they're doing is that we're still working with them after all this time. There were some issues over the course of these 6 years, but we've continued to work with SimbirSoft because we could always call their CEO or any of the managers and tell them that there's something we'd like changed. Any issues we've had were always resolved.

How did SimbirSoft perform from a project management standpoint?

Initially, we were managing projects completely on our side, and SimbirSoft only handled development. They did have a representative in charge of communication, but he was more of a tech lead rather than a pure project manager. On some cases, this worked well for us, but when we came to bigger projects lasting for up to a year and a half, things started to become too complicated. On most projects, we will handle most of the development work and SimbirSoft will only assist us on a specific module, but in a particular instance, all the work was done on SimbirSoft's side. It was a bit challenging for us to manage it without having someone involved on our side. This convinced us to ask for a pure product manager on SimbirSoft's side, who would be responsible for doing what we needed within areas which had lesser-detailed requirements. The approached worked pretty well.

Some development methodologies require a rational unified process, with true requirements fully outlined. We employ more Agile and scrum methods, with SimbirSoft doing the development and getting immediate feedback and change requests from us.

What did you find most impressive about SimbirSoft?

For me, the best quality that a company can have is being ready to adapt to the needs of a particular customer, like ourselves. Our business is software development and we have very specific work procedures, unlike those of other developers. SimbirSoft had a different approach than ours, but they were able to accommodate the necessary changes in order to have a successful relationship.

Are there any areas SimbirSoft could improve?

We had a few issues when some employees from SimbirSoft left the company and there was a transfer period towards new management, but our company has had the same problem, and it can be a hard process for anyone to take care of. When a tech manager leaves a group, the new person will need time to adapt. For most customers, this won't be a significant issue. Most people order specific products and simply have them developed, instead of having a 5-6-year collaboration.

What tips or recommendations could you share that might increase the likelihood of success with SimbirSoft?

I would advise clients to be open and honest from the very beginning and not wait until it's too late to discuss issues, particular needs, or requirements. If the customer does this, they will have a good relationship with SimbirSoft.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Any software development company will have issues in this area. I wouldn't lose any sleep over it, but schedules can get delayed.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    The fact that I'm reviewing SimbirSoft should count for something.

R&D and QA Work for Software Tool

"SimbirSoft improved efficiency, and allowed us to do more business. They provided quality resources who knew what they were doing."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2006 - 2016
Project summary: 

SimbirSoft was engaged by a large software company to provide R&D [research and development] and software application testing resources to improve the core product over a decade of work.

The Reviewer
 
201-500 employees
 
Boston Metro Area
Director of R&D, Software Company
 
Verified
Feedback summary: 

SimbirSoft stands out for their project management resources and constant improvement in performance and communication. SimbirSoft is recommended for any challenging R&D project.

BACKGROUND

Introduce your business and what you do there.

Our company provides a product called PowerSteering. We have been recently acquired by Upland Software, and specialize in project and portfolio management software. I am the Director of R&D for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SimbirSoft?

We were looking for outsourced R&D and QA [quality assurance] resources, at a lower price than what we could find on the Cambridge, Massachusetts market. We found that there were qualified resources in other parts of the world, including Moscow and Paraguay.

SOLUTION

What was the scope of their involvement?

SimbirSoft provided additional resources for our team, including Java and SQL programmers. Upland Software's QA team performed much of our manual testing, although they also worked with Selenium at one point.

The size of our team fluctuated, depending on what we needed. We've used anywhere between 8-12 people from SimbirSoft at any given time.

How did you come to work with SimbirSoft?

We had a bidding and interview process, but I wasn't a part of the team assigned to that task. Our company contacted responders from various parts of the world, requesting coding samples.

How much have you invested with SimbirSoft?

I don't have this information.

What is the status of this engagement?

We started working with SimbirSoft in 2006. We've ended our collaboration due to budget restraints.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

SimbirSoft delivered great quality on time, and did what they promised to do. I wish that we were still using them. SimbirSoft improved efficiency, and allowed us to do more business. They provided quality resources who knew what they were doing.

How did SimbirSoft perform from a project management standpoint?

SimbirSoft had a project manager working with us. He was fantastic. Depending on the type of item which needed to be discussed, we had daily standup calls with all of our developers, QA people, and engineers. If anything needed to be talked about in-depth, we reached out to our project manager.

We used our own project management software, PowerSteering, for the collaboration. SimbirSoft adopted it for in-house use as well. After we became acquired by our parent company, we started using Jira, as it was the corporate-wide platform.

What did you find most impressive about SimbirSoft?

SimbirSoft was very diligent and efficient. Language was the biggest barrier for them, but compared to other Russian teams we've used, SimbirSoft was better, and improved every day. We were able to speak to them on the phone, and give the team a chance to practice their English. We've worked together with SimbirSoft, and we didn't put an emphasis on putting one team against the other. Some resources may have been better or faster than others, but we always had great respect for SimbirSoft, and treated them as equals.

Are there any areas SimbirSoft could improve?

English skills can always be improved, but our project manager addressed this, translating messages if necessary.

What tips or recommendations could you share that might increase the likelihood of success with SimbirSoft?

I'd advise any prospecting client to hire SimbirSoft.

4.5
Overall Score There is always room for improvement, but SimbirSoft did a great job for us.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Tasks sometimes ran over what we originally estimated, but this is true for all of our development projects, and is more of a reflection on our own project management.
  • 4.5 Cost
    Value / within estimates
    To my knowledge, SimbirSoft came in lower than our other Russian team, and they also provided higher quality.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend SimbirSoft without hesitation.

Development for Computer Manufacturer

"SimbirSoft clearly understood the requirements of the project and met those requirements completely."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2013 - Aug. 2013
Project summary: 

SimbirSoft was engaged by a homeware retailer to develop a robust and user-friendly Shopify site to go to market in Russia.

The Reviewer
 
201-500 employees
 
Russia
Marketing and Production Director, Computer Manufacturer
 
Verified
Feedback summary: 

SimbirSoft is praised by the client for hitting quality marks on time and on budget. SimbirSoft is recommended for any web development project that requires usability focus.

BACKGROUND

Introduce your business and what you do there.

We are Sky-Labs, a Russian developer of tablets and computers. We have been in business since 2009, and I am the Chief Executive Officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SimbirSoft?

The goal of our company was to create a tablet for children with its own protected software. We wanted to expand the market and increase the number of users by creating a tablet especially for children. When the product appeared on the market, our statistics showed that we were reaching a wider range of users than we had expected.

SOLUTION

What was the scope of their involvement?

SimbirSoft needed to create an app that would allow a child to use a browser to access only those websites selected by his or her parent. The parent could also set a daily time limit for the use of the tablet and easily add new sites without needing to exit from the limited access mode.

How did you come to work with SimbirSoft?

We received proposals from several leading software developers. SimbirSoft submitted the best proposal in terms of both quality and price. We knew that the agency was a top Android developer, so we decided to trust their experience, and they proved to be deserving of that trust.

How much have you invested with SimbirSoft?

I’m sorry, but that information is confidential.

What is the status of this engagement?

The project took about three months in early 2013. Once the project was completed, we asked the team at SimbirSoft to help us with updates to the app.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We were very worried about the usability aspect because the tablet was designed for children. However, SimbirSoft performed on the highest level. With the help of several focus groups, the design was very well done; the app was logically built and usable for children. SimbirSoft clearly understood the requirements of the project and met those requirements completely.

What did you find most impressive about SimbirSoft?

The project manager responded very quickly to any needed changes and requests. SimbirSoft was able to show us the first results after only a couple of weeks of work. The schedule and budget were perfectly followed in spite of the changes and new tasks we asked of them. We were more than satisfied with our collaboration with SimbirSoft.

Are there any areas SimbirSoft could improve?

I don’t think so.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their speed was outstanding.
  • 5.0 Cost
    Value / within estimates
    Their original estimate was very accurate.
  • 5.0 Quality
    Service & deliverables
    They provided great service and left only an excellent impression of their work.
  • 5.0 NPS
    Willing to refer
    I definitely would do so and in fact have already recommended SimbirSoft to our business partners.

Development Projects for POS Software Company

"As a result of SimbirSoft’s effort, the project successfully coped with all the challenges and met its business goals."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2015 - Apr. 2016
Project summary: 

SimbirSoft was hired by a POS [point of sale] software company to develop the core product on mobile and desktop with the goal of reducing load time.

The Reviewer
 
51-200 employees
 
Moscow, Russia Area
Project Manager, Co-founder, POS Software Company
 
Verified
Feedback summary: 

SimbirSoft accomplished their goals of reducing load times and delivering a highly functional product on multiple platforms. SimbirSoft is recommended for large projects that require attention to detail and project management.

BACKGROUND

Introduce your business and what you do there.

We have been developing software for retail organizations since 2010. Our cloud solutions combine POS-terminals and ledger systems, and allow our users to control and manage business online from around the world. I am the project manager and co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SimbirSoft?

Our cloud solution includes a variety of components based on different platforms and technologies: cloud services, web, mobile, and desktop applications. Being a high-load system, it requires special efforts in load testing and optimization. So, we looked for a company who had experience in all these aspects. We expected this company to help us in the development of our solutions and the winning of new markets.

SOLUTION

What was the scope of their involvement?

Our primary goal was to develop a mobile app for our platform and enter the mobile POS-terminal market as quickly as possible. We aimed to incorporate a brand-new function into our software: integration with the state system of alcohol turnover control. That was an emerging market, and it was important to enter it from the very beginning.

SimbirSoft was responsible for every stage of the software development process: requirements management, development, quality assurance, and project management. They not only developed the mobile application itself, but also the cloud service, web, and desktop applications.

Load testing was a separate part of their work. By the end of the project, we not only had insight about our solution’s high-load behavior, but also obtained recommendations for its improvement.

Looking back, SimbirSoft pretty much helped us to achieve all these goals.

How did you come to work with SimbirSoft?

We selected SimbirSoft from a variety of proposals from a number of IT companies. The basic requirement was experience in working with different technologies and platforms, including cloud-based solutions and web, mobile, and desktop applications. Experience in load testing and high-load behavior analysis was another requirement. Finally, estimated project term and budget were key factors. SimbirSoft met all of our requirements perfectly.

How much have you invested with SimbirSoft?

From a financial point of view, this was a fairly modest project.

What is the status of this engagement?

We started the project in April 2015 and finished up February 18th, 2016, so it was about one year of work total.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

We began getting results very soon after our cooperation started. Regular intermediate updates and demonstrations during the whole project helped us to control the resulting product very precisely. As a result, the project was finished on time. The total project cost was even less than we expected. However, the total amount of work done was much better than planned initially. So it was twice perfect. Our users are very happy with the product, which I think, is the best indicator of quality.

How did SimbirSoft perform from a project management standpoint?

As a result of SimbirSoft’s effort, the project successfully coped with all the challenges and met its business goals. The functions had been implemented just as expected. Communication during the project was very effective as well.

What did you find most impressive about SimbirSoft?

SimbirSoft differs from other companies we’ve worked with in several ways. First, is the amount of detailed attention they pay to the project’s business purpose. Second, is the very useful advice they provided on better software logic and performance. And third, is their well-built workflow in development, project management, and client communication. As a result, the software fully meets our requirements, and our users are happy with it.

Are there any areas SimbirSoft could improve?

No.

5.0
Overall Score Taking everything into account, there’s no way to give less than a 5.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Each release was delivered exactly when it was expected. No delays took place.
  • 5.0 Cost
    Value / within estimates
    The final cost was even less than expected.
  • 5.0 Quality
    Service & deliverables
    SimbirSoft’s work was absolutely professional. From a development point of view, every application release was appropriately tested and documented.
  • 5.0 NPS
    Willing to refer
    I am happy with the result and definitely could recommend them to my colleagues.

Web Development for Russian Publisher

"Thanks to the high quality of SimbirSoft’s work, we currently have more than 30 orders from our dealers, so the business goal we had set was totally hit."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

SimbirSoft was engaged several years ago by a major Russian publisher to develop web applications for a variety of online brands in the client's portfolio.

The Reviewer
 
1001-5000 employees
 
Russia
Project Manager for Russian Publisher
 
Verified
Feedback summary: 

SimbirSoft is complimented for their ability to deliver world-class work that has led to industry awards and 30 major new contracts. SimbirSoft is recommended for enterprise level projects.

BACKGROUND

Please introduce your business and what you do there.

The Action-MCFR Group is the largest B2B [business-to-business] publishing house in Russia. We specialize in media for professional activities. We have over 2,500 employees, 150 products, and a distribution network of over 300 partners. I am a project manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SimbirSoft?

Over the last three years we have significantly reorganized our business, switching from print to electronic and online media. The share of online media is currently about 25% of our total revenue, which is one of the best figures in Russia. We plan on increasing our portfolio of electronic products for our traditional markets, expanding the business of digital products to new markets, and purchasing existing players in those markets.

Since we have a vast network of dealers, we needed to develop a simple and effective system of websites for all of them. The websites of various dealers should be located on a single platform, created on a single template, have unique edited content, and offer the possibility of centralized management.

SOLUTION

What was the scope of their involvement?

We have been working with SimbirSoft for more than five years. During those years of cooperation, we have created dozens of web applications. Knowing about their high level of expertise in web development, we entrusted SimbirSoft to develop a very important product for our dealers that we planned to present at the annual Partner Congress.

We continuously engage SimbirSoft to create web portals for our clients. Regarding the web product for our dealers mentioned above, it took three months to develop a finished, turnkey version. SimbirSoft developed the product using their deep experience in PHP development, quality assurance, business intelligence, and project management. We expect the SimbirSoft team to support and further develop that product.

How did you come to work with SimbirSoft?

We were looking for a software development partner to help us with our promotional web portals. While looking for the right candidate, we found that SimbirSoft has well-developed processes, a good reputation in the Russian software development market, and a client-oriented approach. After a successful trial project, we decided to continue working with them.

How much have you invested with SimbirSoft?

I'm sorry, that information is confidential.

What is the status of this engagement?

The web product for our dealers was completed in September 2015. We plan to continue development of this project and the implementation of new ideas with SimbirSoft.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

The project was completed on time and within budget. We received a huge number of positive responses from our dealers at the annual Partner Congress. Thanks to the high quality of SimbirSoft’s work, we currently have more than 30 orders from our dealers, so the business goal we had set was totally hit.

What did you find most impressive about Simbirsoft?

It is always pleasant to deal with the SimbirSoft team. A devoted manager who is always in touch with us also creates this sense of comfort. Their speed of delivery and the quality of their work is excellent. SimbirSoft invested quite a bit of their own resources to build their own processes so they could successfully complete the project.

Are there any areas Simbirsoft could improve?

I think not.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS Development for Transcription Company

"SimbirSoft has delivered over 20 new modules, which allowed Dictate IT to attract new clients. Our product performance has increased by 25 times, enabling the applications to process four times the volumes as in the past."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

SimbirSoft was selected by a transcription software service to grow the firm's customer base through the development of unique and high value application features, as well as stabilizing the existing product.

The Reviewer
 
501-1000 employees
 
United Kingdom
Head of IT at Transcription Business
 
Verified
Feedback summary: 

The client is particularly impressed with the agency’s dedication, problem solving, technical skills, and flexibility. SimbirSoft is given the highest possible ratings on all aspects of its work and is recommended to all.

BACKGROUND

Please introduce your business and what you do there.

Dictate IT is the largest dictation service in the UK healthcare system and the only company in the UK that is able to provide a fully managed transcription service. Dictate IT is currently working with 27 hospital trusts and healthcare organizations across the UK and Ireland. All our clients have different demands for digital dictation, voice recognition, and outsourced transcription services, so we aim to adjust digital dictation and transcription packages to suit those different needs. I am the founder and Chief Executive Officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SimbirSoft?

The initial challenge was to improve integration with an electronic clinical correspondence service called DOCman. The team successfully performed this task, which was the start of our collaboration.

Our goal in working with SimbirSoft was to grow our customer base through the development of unique and high value application features, as well as stabilizing the existing product. We were seeking partners who could provide a high level of technical support and development expertise. The major goals were to increase the number of users, to improve product performance, to design a new web-based product, and to develop an iOS product for iPad distribution. These goals were successfully achieved by the SimbirSoft team.

SOLUTION

What was the scope of their involvement?

The engagement commenced in the summer of 2013 on a trial basis to allow the SimbirSoft team to demonstrate their technical expertise. SimbirSoft is a professional R&D [research and development] center that provides high quality product solutions, well-built processes of quality assessment, architectural concepts, data base improvements, and iOS apps updates. So for us, SimbirSoft is a fully dedicated development center that meets our business needs and develops a software product from the preliminary research to implementation and support. They have delivered over 100 project versions and made thousands of improvements and upgrades.

How did you come to work with SimbirSoft?

We were looking for a software development partner to help in developing Dictate IT products. Having analyzed the software development market, we found that SimbirSoft possessed the relevant expertise, has highly qualified product staff, and an effective software development process. That was the reason we chose SimbirSoft for the project.

How much have you invested with SimbirSoft?

We are spending about $50,000 per month at current resourcing levels working with SimbirSoft.

What is the status of this engagement?

The project is still in progress.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

SimbirSoft has delivered over 20 new modules, which allowed Dictate IT to attract new clients. Our product performance has increased by 25 times, enabling the applications to process four times the volumes as in the past.

How did SimbirSoft perform from a project management standpoint?

SimbirSoft always tends to optimize and automate the process of product development and delivery, which saves us about 10% of our product development budget.

What did you find most impressive about SimbirSoft?

The SimbirSoft team will constantly go the extra mile to support Dictate’s high demands. Their technical and research skills are very good across the board. They always provide creative and innovative approaches to resolving problems. They are flexible, able to adapt in order to support Dictate’s changing requirements, and their use of agile methodologies provides intermediate results for the software under development.

Are there any areas SimbirSoft could improve?

Communication is the key to successfully working with remote development teams, so in hindsight, bringing the teams together at the beginning of the project to build working relationships and processes would have been beneficial.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Coding Work for Mobile Shop

"We had a few critical cases that were bound to happen in any big IT project, and things were handled very smoothly by SimbirSoft. Because of this, we see them not only as a very skilled and experienced tech team but also as a trusted partner."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

The client is a company specializing in mobile apps for both Android and iOS devices. Although the company possesses excellent design skills, it needed assistance in the technical development of the apps it was creating for its clients. SimbirSoft approached the client, and after a small pilot project, was selected for this ongoing relationship.

The Reviewer
 
11-50 employees
 
Russia
CEO and Co-founder at Digital Development Company
 
Verified
Feedback summary: 

The client is delighted with its relationship with SimbirSoft. The agency has met the client’s needs by showing the capacity to team up with the client’s customers and work independently with them without further involvement or direction from the client. SimbirSoft has met its promise of keeping within schedules and budgets and has developed a full partnership with the client, who is more than happy to recommend the work of the agency to others.

BACKGROUND

Please introduce your business and what you do there.

We are a digital development agency specializing in iOS and Android apps. I am the Chief Executive Officer and a co-founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SimbirSoft?

Our challenge was our lack of development skills. We are very good at design, but all our efforts to build our own full stack production team from the ground up were not successful. As the result, our end products were not always as good as we wanted them to be, and budgets and deadlines were rarely met. Naturally, that hurt our business greatly.

So we were looking for a company that would cover all our possible development and project management needs. Moreover, that company would have to cover a wide range of technologies so that we wouldn’t be forced to be on the constant lookout for teams and freelancers with the technologies we needed for a particular project.

Reliability and trust were our major priorities: we had to be sure that the estimates were realistic and that the work was done as scheduled. The idea was to team up our client with the development team and never have to worry about the deliverables. In the outsource world, all that is extremely and fantastically hard to come by.

SOLUTION

What was the scope of their involvement?

The services they are providing for us are iOS, Android, and backend development, quality assurance, debugging, code refactoring, and project management.

How did you come to work with SimbirSoft?

They actually reached out to us to offer their services. With their staff of over two hundred developers and their excellent portfolio, SimbirSoft met our criteria very nicely.

Yet the thing that really sold us on them was the promise of meeting deadlines and budgets in 80% of all cases, and if exceeded, to go over by no more than 20%. If you work in IT, you know this would be a rare find. Of course, we had doubts but we decided to start off with a small project. The test drive was very satisfactory, so we started pushing more work their way.

How much have you invested with SimbirSoft?

I’m sorry, that information is confidential.

What is the status of this engagement?

We continue to work with SimbirSoft on various projects, usually four or five simultaneously.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

We made sure that SimbirSoft knew what we expected of them from the get-go—teaming them up with our clients and never having to worry about the deliverables. I have to say that they have been very diligent at that. So far we have almost always stayed within budget and deadlines. Also, half of the clients we have worked with in this way have come back for more work. Those are probably the most important metrics for us. Of course, there were bumps on the road and no one is perfect, but overall we are very pleased with the results and the process.

What did you find most impressive about SimbirSoft?

A true partnership is demonstrated not when things go smoothly but when they are at their worst. In those situations you have to show compassion, empathy, and a readiness to look for solutions. We had a few critical cases that were bound to happen in any big IT project, and things were handled very smoothly by SimbirSoft. Because of this, we see them not only as a very skilled and experienced tech team but also as a trusted partner.

Are there any areas SimbirSoft could improve?

Yes. Different teams within SimbirSoft have slightly different practices and methodologies, but SimbirSoft is working on standardizing that for us. There were also some minor issues related to the ever expanding size of the company, and SimbirSoft is handling those quite professionally.

5.0
Overall Score They were great.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Naturally, no one can be perfect. One issue that can be improved is the ability to meet deadlines. Fortunately, we haven’t had any drastic situations in that regard.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Overall, I am very pleased.
  • 5.0 NPS
    Willing to refer

Multiple financial projects

"They always do their best to reach their goals with high quality work."

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Confidential
Project summary: 

SimbirSoft augmented the client's in-house development teams, collaborating on several projects lasting between 3 and 6 months.

The Reviewer
 
201-500 Employees
 
Munich, Germany
Software Engineer, Financial Software Provider
 
Verified
Feedback summary: 

SimbirSoft reduced the client's development costs and met all expectations on deliverables. Their management team was praised for their professionalism and constant self-improvement.

BACKGROUND

Devexperts is a financial software provider of highly-effective professional software systems for on-line brokerage, exchange, and financial activities mostly on stock, options, and Forex markets. We have over 400 employees and operate worldwide with main offices in US, Germany, and Russia.

I'm responsible for our outsourcing department and all aspects related to our contractors.

OPPORTUNITY / CHALLENGE

We use the outsourcing model in order to achieve the following:

  • Increase the capacity of our teams in a flexible manner.
  • Get external technology expertise when our in-house teams are missing it (e.g. PHP).
  • Reduce development costs.
SOLUTION

SimbirSoft is a leading software vendor in one of the RFs regions. SimbirSoft always tries to handle all requests individually. They are very flexible and try to understand their customer's needs and act accordingly.

Together with SimbirSoft, we launched several projects that lasted between 3 and 6 months. Our colleagues focused on development and quality assurance.

RESULTS & FEEDBACK

With SimbirSoft, we were able to reduce development costs. Most deliverables matched our expectations. All problems we had were openly and honestly discussed and we worked together to resolve them.

The SimbirSoft management team is very professional and is constantly improving their services.

I'm inspired by SimbirSoft. They always do their best to reach their goals with high quality work. All our requests are handled individually and with great care. Having worked together for more than two years, we have had an opportunity to enjoy professional support from qualified software engineers in multiple fields (Java, C++, iOS).

Together with SimbirSoft, we have resolved a lot of challenges and they have become reliable partners. SimbirSoft has provided an individual and detailed approach to matters of selecting developers based on our special work specifics and style. It has created a great level of trust and confidence. I hope our collaboration will stay as professional as it is now.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer