We shape Technology with Passion

Siclo is a Mobile & Web studio established in France & Vietnam by experienced engineers who believe that creating software is a job for professionals.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2015
Show all +
Ho Chi Minh City, Vietnam
headquarters
  • 25 Hoang Hoa Tham, W.6, Binh Thanh
    Ho Chi Minh City
    Vietnam
other locations
  • 71 rue de provence
    Paris 75009
    France

Portfolio

Key clients: 

We service companies diverse in size (startups, SMB, Large corporates) and industries (eHealth, construction, FinTech... ) but the same need for quality software to support their operations

Reftech-IT

Business solution to manage IT equipments & networks.

Designed for organisations willing to get the best of their infrastructure, Reftech-IT is a single, straightforward web platform which brings together key functions (site database, assets inventory, documents, monitoring, reporting...) for your IT governance.

The client contacted us to develop the complete solution.

Horus Report

An application designed for museum conservators to document damages on art pieces (e.g. paintings, sculptures, objects) in their collections, to create “condition reports”.

Our customer approached us to transform the concept into a successful application.

Expert Eyes

Web based platform to connect IT freelancers with employers.

Organizations are facing increasing challenges to hire talents, especially experts and younger professionals who are more and more seduced by alternative ways of working. Expert Eyes, with its platform covering all employers and freelancers needs, is an answer to this challenge.

The client approached us to design and develop the website.

Sita

An application for airlines and airports ground staffs.

Airside improves collaboration and workflows in airports: tasks management, indoor navigation, in-app calls/chats, incidents reporting, both online and offline.

Sita entrusted us with the development of their solution.

TOD

A Social app connecting tourists with local tour guides, to organize on-demand visits.

We were approached to engineer the full solution supporting the service and take in charge the development of the native mobile applications, the backend/backoffice and web for both tourist and guides.

Aproplan

An application to improve the management of large construction projects by enabling collaboration between stakeholders (architects, contractors, engineers, project managers).

The client approached us to redesign their existing iPad app and create its Android version to offer their solution to a wider market. This 1st step successfully completed, the client entrusted us with the re-development of their iOS app in Swift.

Reviews

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Staff Augmentation for Construction Company

“They invested the necessary time and effort into each project, and their quality of work was impressive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - 2018
Project summary: 

Siclo augmented a development team in building two web applications. They provided a variety of experts including product owners, frontend and backend developers, infrastructure experts, and others.

The Reviewer
 
Information technology
 
Paris, France
Constantin Chevance
Product Owner, BTP-consultants
 
Verified
The Review
Feedback summary: 

The Siclo team provided extensive insight across several areas of expertise throughout the two projects. They accurately assessed each project and provided the necessary number of resources to successfully meet deadlines. Management spoke both English and French, which facilitated the development process.

BACKGROUND

Introduce your business and what you do there.

I’m a product owner at BTP Consultants, a construction software company. We take a global approach to the construction area. We’re also positioning ourselves on virtual reality (VR) solutions for our clients. We build websites, software, and software solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Siclo?

We needed to augment our staff in preparation for two separate projects.

SOLUTION

What was the scope of their involvement?

We worked with them on two web applications. The projects lasted about four months each; one was in 2017 and the other in 2018. The team offers a variety of skills between product owners, frontend and backend developers, infrastructure experts, and other experts. They provided us with all of the tools we needed.

What is the team composition?

My primary contact was Benjamin (Project Manager, Siclo). My product partner was in contact with one or two developers, but usually their product owner or account manager.

How did you come to work with Siclo?

Benjamin is a friend of my partner’s. It was easy for us to approach them and they quickly understood our needs. Their location was a real benefit for us as well, so it was an easy choice.

How much have you invested with them?

We invested between $30,000–$40,000.

What is the status of this engagement?

We started working together in the summer of 2017, and we’re planning three new projects with them at the moment.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They assign the resources needed to meet deadlines reliably. They invested the necessary time and effort into each project, and their quality of work was impressive.

How did Siclo perform from a project management standpoint?

They utilized an agile methodology, which allowed for a very efficient workflow between our teams. They often work with foreign developers who only speak English, but we were able to discuss the project with management in French, which was very helpful for us.

What did you find most impressive about them?

They were very easy to work with throughout the two projects. We’re looking forward to working with them in moving forward.

Are there any areas they could improve?

Last time we spoke with them, they were considering hiring new resources to continue diversifying the services they offer. I know they’re thinking about it and I’d encourage them to go further.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iPad & Web App Dev for Workforce Performance Consulting Firm

"Their quality advice and skilled developers will make customers choose Siclo."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

Siclo filled a development gap for producing a web and iPad app for a complex software. Features include the ability to upload and download video and images, as well as admin and reporting panels.

The Reviewer
 
1-10 Employees
 
France
Xavier Merlin
CEO, K-process
 
Verified
The Review
Feedback summary: 

Their expert team works in Agile approach and can find fixes for tricky problems. Additionally, their ability to understand project needs and rapport contributes to a rewarding collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of K-process, a company developing a device related to industrial and social performance. Some of our projects involve lean manufacturing, musculoskeletal disorders, and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Siclo?

We’ve developed a software solution for providing consultation services to our clients. It was initially for our own use, but clients became interested in it since 2007 and wanted to license it. We have a few developers in our company, but often need additional resources and skills.

SOLUTION

What was the scope of their involvement?

We’ve developed a web and iPad application. We have no Swift skills, so we tasked Siclo to monitor the project on a daily basis.

There are many features in our software, including video and photographic material to analyze human health risks. We also have features for blurring faces, uploading and downloading video, and for defining video clips as parts of bigger videos for illustrating risk. These functionalities require a lot of uploading and downloading. They were problematic to implement because of unstable connections, so we needed to redevelop the video player.

We also have an administrative component and one for reporting, which were developed using PHP. The reporting part allows users to take all the data from the software, view it—including video clips and photos—and export that to an Excel file.

The tricky part with this software was that we needed to fit the requirements of different clients. Some may have risk matrixes with only two entries, while others may have six different entries. This meant that we had to adapt the screen to these settings, which was difficult to implement.

What is the team composition?

I lead the role of product owner on our side and work directly with Benjamin (Lead Account Manager, Siclo), who handles daily standups and related tasks. He also evaluates the stories and manages the development team.

Additionally, they’ve assigned two developers—one for Swift and one for PHP. They provide resources for testing when needed. We’ve also worked with their CTO on more difficult features that required some thought before we were given a solution.

How did you come to work with Siclo?

The developer we had been using for this project was very good, but he decided to change his career. We had a very bad experience with someone else, so we asked our initial developer if he knew someone that could continue the project, and he referred us to Siclo.

We gave them a small test project and we were satisfied with the results. Their pricing was good, and they respected due dates and milestones. There will always be some bugs to fix in development projects, but their results have always been good.

What is the status of this engagement?

We started working with Siclo in February 2018. The project is almost finished.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s difficult to provide an answer since the project is still under development and the software isn’t easy to understand. We’re still rushing to deliver to clients and continue adjusting features.

How did Siclo perform from a project management standpoint?

They provide good advice on how to manage a project, specifically using an agile methodology. Siclo adapted to our internal project management tool—Jira.

Many developers talk about the agile approach, but I think that several of them don’t know how it works. We’ve had experiences with other IT teams that weren’t able to deliver the work after committing to it. With Siclo, we found people who knew what they were talking about.

What did you find most impressive about them?

It was important for me to have a good relationship with someone that understood my needs and would be able to follow my requests, which I’ve found with Benjamin.

They get in touch quickly when they have questions, making sure they adhere to the requirements. They’re also good at finding solutions when we don’t know how to develop a feature and at respecting due dates.

We have many software solutions within our company, and we are considering continuing the partnership with Siclo for another project. We are very satisfied with their work at the moment.

Are there any areas they could improve?

It’s been a good experience for me, and though I would like them to work faster for a lower price, I’m not sure it’s realistic.

Do you have any advice for future clients of theirs?

The important points to consider are the relationship with the project lead and their ability to either take on full projects or only offer single developers. Their quality advice and skilled developers will make customers choose Siclo.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android App Dev for Construction Sector Platform

"The app worked really well and was tested properly."

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Jan. - Dec. 2016
Project summary: 

Siclo initially migrated an iOS app from Objective-C to a Swift environment and later developed its Android version.

The Reviewer
 
50 - 100 Employees
 
Brussels, Belgium
Renauld Lacroix
COO, APROPLAN
 
Verified
The Review
Feedback summary: 

The apps were delivered on time with top quality thanks to Siclo’s solid commitment to deadlines and willingness to adapt to in-house practices. Communication was smooth thanks to a fluent team member in both French and English, though their reliance on only one tech lead can be challenging.

BACKGROUND

Introduce your business and what you do there.

I’m the COO and co-founder of APROPLAN. We build software for the construction industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Siclo?

We hired them to develop our app for both iOS and Android platforms.

SOLUTION

What was the scope of their involvement?

We needed them to move our old Objective-C app from iOS to the Swift environment. After they were successful with that, they developed the same application for Android. The app is also available on the web.

What is the team composition?

We were mainly in contact with two people, but there were another five from their team working on the project.

How did you come to work with Siclo?

At the time, we were working with another company who recommended Siclo for outsourcing development. We got in touch with them and they did the job.

How much have you invested in them?

We spent between $50,000–$200,000.

What is the status of this engagement?

We worked with them from January to December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps were completed on time and are working as they should. One of the main advantages of working with their team was that everything was always delivered according to the timelines. We haven’t had to hire internal resources.

The one drawback was that we didn’t know if the code was done correctly or if they used the right templates and guidelines. However, the collaboration was successful overall. We ended it because we wanted to handle further work on our apps internally.

How did Siclo perform from a project management standpoint?

They used our tools for project management and stuck deadlines perfectly. We did scrum planning with them every two weeks and followed the sprints with them in Jira. It was easy to communicate with them as they have someone that we could speak to in either French or English.

What did you find most impressive about them?

Their respect for deadlines was impressive, as well as the quality of their work. The app worked really well and was tested properly.

Are there any areas they could improve?

They should strengthen their main assets there, and not be dependent on only one technical lead. It didn’t impact us, but whenever he wasn’t there, barely anything happened.

They’re kind of a consultancy company, and we got the feeling that they used the same technical template and methods for every project regardless of its size. There were elements in the code that weren’t necessary at times, which made the app too big for our purposes. However, we understand that they do this to be efficient.

4.0
Overall Score The job was well done. They were flexible and adapted their way of working to meet our requirements.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was always delivered on time.
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    If you ask them to do the job, they will do it.
  • 4.0 NPS
    Willing to refer
    I would gladly recommend them.

App Development for Aerospace IT Company

“They offer the same process, quality testing, and rigorousness … that can be seen in larger companies.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
Project summary: 

Siclo developed 4 iOS modules with digital form building and paper digitization functionalities. They also developed task management software, precise timestamp capabilities, and instant messaging features.

The Reviewer
 
5,000-10,000 Employees
 
Singapore
Arnaud Brolly
Head of Digital & Mobility Solutions, SITA
 
Verified
The Review
Feedback summary: 

Siclo offers a small, but efficient, team of experienced and independent developers. Their process analysis, code quality, and project management nurtures confidence in the relationship. An involved, startup-friendly approach also continues to impress, and end users are happy with the result.

BACKGROUND

Introduce your business and what you do there.

SITA provides IT telecom solutions for airlines and airports. I’m heading a team that’s responsible for developing mobile solutions, applications, backend integrations, and even some Internet of things [IoT] solutions to enhance airline and airport business processes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Siclo?

Before we engaged with Siclo, we had already been quite successful with some mobile apps for cabin crews. The problem was trying to move from paper to digital in order to make things and information more efficient and accessible. We wanted to address different business processes such as the grounds workforce, people working at the airport, ground handlers, and all the multiple and complex procedures at airports which still use a lot of paper or voice communication.

Our challenge was to introduce mobile technology in order to make these processes more efficient, all while offering real-time notifications. Siclo came into the picture to really help us develop this solution, including the mobile frontend, business analysis, and the overall streamlining process that would move our end users away from paper.

SOLUTION

What was the scope of their involvement?

The main focus was developing the iOS platforms. We developed and released 4 main modules, one of which includes digital forms and manuals which Siclo developed, as well as form builders and paper digitization for smartphones and tablets. We needed all the fields to be typed, including pictures, electronic signatures, and the capability for the workforce who would be using the solution to draw on the pictures themselves.

They helped us develop task management for the workforce on the ground in order to track certain activities. The backend assigns which people have to handle what task, and these tasks are integrated on the backend to display on mobile what each person is responsible for. We also developed a precision timing or time stamping functionality that allows the workforce to monitor and record their activities. This features allows for better cost analysis and also helps people working in the aerospace identify the root cause of any delays that occur.

They also developed a module that offers instant messaging or chat capabilities similar to WhatsApp, Viber, and WeChat. This module is not as open as what’s available in the consumer industry, but very closed and narrow from an enterprise perspective. They developed the iOS capability to build groups, including the cleaning and ground handlers team, etc. Siclo developed all of the group-to-group communication, and it has been the largest deliverable they’ve done for us.

What is the team dynamic?

There were 3–5  resources, including developers and business analysts, as well as people that handled QA and testing. They would scale their resources up or down depending on the size of the project. On our side, it was more about when the project started and when it should end. They provided the manpower and skills necessary to prevent delays and meet deadlines.

How did you come to work with Siclo?

Our company usually uses large, well-known software development teams like NIIT and MindTree. However, for smaller projects, large companies such as these aren’t suitable for mobile development or Agile-based prototyping that involves fast delivery.

We’d been through consultations because we wanted to have some small software development capabilities in Asia. Through these consultations, or RFPs [request for proposals], we learned that Vietnam was home to many skilled developers with multiple competencies at attractive rates. We got in contact with Siclo through both the small IT ecosystem and also the software development industry in general.

We decided to do a proof of concept with them, and it was really successful. They were part of our supplier database from purchasing, then we steadily gave them more responsibility.

How much have you invested with them?

We spent less than $100,000.

What is the status of this engagement?

We started our collaboration last year, but the biggest deliverable took place this year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are very satisfied because Siclo is a small, but very efficient, team. We really liked that they had a good mix of managers and developers. The outcome is really fantastic, especially in terms of the quality of their coding and the process analysis prior to development. We are quite happy, and our customers are too. We’re about to implement the solutions to our end customers now.

So far, we haven’t had any major issues, and everything is moving quite smoothly. It’s a continuous evolution because we have a lot of features on the roadmap that we’d like them to implement in the future. With this new release, we haven’t faced any regression or issues. We are hoping the quality will still be there for the new release.

How did Siclo perform from a project management standpoint?

We have a single point of contact who was managing the regular interactions with us, including reporting, bugs information, and priorities and comments through JIRA. So far, we have been quite happy. It’s not a massive IT project that could last for 10 years, but rather a small to medium-sized project. The way they’ve handled it really gave us confidence that we could give them more at the technical and project management levels.

What did you find most impressive about them?

They have a great mindset. The CEO and CTO are not only really professional, but also come from bigger companies. Therefore, they offer the same process, quality testing, and rigorousness to their development that can be seen in such companies. They are really involved with the startup model, as well as how to put the developer at ease in order to create a good ambience amongst the team. They’re not 9–5 type of workers, but instead have their own way of going about things that works for them.

We managed to get a good rhythm going for the team members, which garnered positive results in the quality of delivery. Not only do they know how to cultivate the kind of entrepreneur or startup attitude in their developers, but also in the company in general. They are also multicultural, which is great. They have people from France and Vietnam working for them, and the result is fantastic.

Are there any areas they could improve?

It’s actually a good problem to have, because we’ve seen companies in the past that didn’t manage growth well, and it was apparent on a day-to-day basis. Siclo needs to be aware of the risk of growing without sacrificing their agility or flexibility, as well as making sure that their key team members remain with them. If not, they need to be able to acquire more talent in order to handle their responsibilities.

5.0
Overall Score I don’t want to say that everything is great, but compared to previous experiences with other vendors, we’re really quite happy.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Some things were delayed throughout the project, but they managed to recover situations, and we haven’t faced a critical delay that put as at risk.
  • 4.5 Cost
    Value / within estimates
    They are really competitive.
  • 4.5 Quality
    Service & deliverables
    We are happy, and our customers are as well, but there is always room for improvement.
  • 5.0 NPS
    Willing to refer
    We are happy. They would be happy to grow internally.

Mobile App Dev for Medical Technology Startup

"Siclo has a great method of testing all of the bugs."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

Siclo developed a native Android and web app that allows medical practitioners to remotely follow their patients with chronic diseases.

The Reviewer
 
1-10 Employees
 
Lyon, France
Remi-Jean Berger
CEO, Medeo Health
 
Verified
The Review
Feedback summary: 

The experienced team took the time to understand the program, and figure out all of the needs and requirements. They built a strong working relationship during the project and their project management, communications, and bugs testing skills were appreciated.

BACKGROUND

Introduce your business and what you do there.
I’m the CEO of a French startup in the field of medical technology. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Siclo?
Siclo helped us develop a mobile app that allows medical practitioners to remotely follow their patients who have chronic diseases such as diabetes.

SOLUTION

What was the scope of their involvement?
Last year we won a call for proposal in India. We presented a project in order to develop a mobile app to follow patients with chronic diseases. We worked with Siclo on this mobile app, but it’s also a complete solution, because the practitioner can set up the care plan for the patient via a web app. Siclo helped us with this native Android app and the web app. We also work on the specific medical use. 

What is the team dynamic? 
We have one developer, one project manager, and one tester. 

How did you come to work with Siclo?
A friend of mine recommended Siclo. He works for a company in Vietnam, and he knew of them. Before we worked with Siclo, we worked with a Tunisian company on another app. We were disappointed in the work from that company, so we wanted to find a strong partner. We are in the medical sector, and we have strong liability and security requirements. Siclo takes the time to understand our program and those requirements.

How much have you invested with them?
The development cost about €30,000 ($35,400). 

What is the status of this engagement?
We started working with Siclo in April 2017, and we ended our work together in mid-October 2017. We might work with them again at the end of the year. We have a period for testing — a beta tester and user — and that’s when we’ll work with them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
What we really appreciate is that Siclo uses the same tools as our developers, like Slack. We can follow the developers’ progress and communicate easily with them. In the beginning, we didn't want to work with a tester, because it’s an added cost. Eventually, we decided to have one, because Siclo has a great method of testing all of the bugs. 

How did Siclo perform from a project management standpoint?
At the beginning of the spring, we set up a sprint and task with our developers and Siclo’s developers. We have a call at the beginning of every sprint. For example, the last two weeks we had calls on Monday, Wednesday, Friday both weeks. The project manager then can write and e-mail all of the information. We use Tiger, so that’s how we generally handle our projects.

What did you find most impressive about them?
Their project manager has a lot of experience, and they really take the time to understand all of our needs. They also built a strong relationship with us. In the last month, we had a problem with a sprint. They didn't finish the task, and they took the time to explain why. We decided to make a longer sprint in order for them to achieve it. I think they work well. 

Are there any areas they could improve?
Sometimes we have some difficulties in speaking with their developers because they don't speak English or they don't speak it well. So we only speak with the project manager, and sometimes the information is quite difficult to convey to the developers. 

4.0
Overall Score They are available. We can have a call before beginning to work in order to organize the collaboration and explain our needs and technology. It’s really good.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Only one time did they begin to write, to achieve the sprint.
  • 3.0 Cost
    Value / within estimates
    I’ve recommended them to others.
  • 4.0 Quality
    Service & deliverables
    They really understand. There were some bugs with the first release, and we had to work on those.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Art Conditions Report Platform

"They offered solutions that … really added value to the application."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
September 2015 - Ongoing
Project summary: 

Siclo developed an art conditions report app for iOS and Android, building in features specifically designed for museums and art compilers. They now continue with maintenance and further development.

The Reviewer
 
1-10 Employees
 
Paris, France
Founder, Art Conditions Report App
 
Verified
The Review
Feedback summary: 

They readily understand what's important about the project, even in such a tough industry, and offer valuable solutions. Good communication and impressive problem-solving have created a comfortable, productive relationship.

BACKGROUND

Introduce your business and what you do there.

We maintain an application for museums and professionals of art compilations. I’m the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Siclo?

We needed an app for iOS and Android.

SOLUTION

What was the scope of their involvement?

One of the big challenges was that we initially didn’t stop to develop the apps. We did a first base model and then saved comments from users. Siclo also had to adjust themselves to the compilation and museum world, which is strange and doesn’t adapt well to technology. They had to develop something complex but make it simple to use.

They developed both applications from scratch, incorporating features such as drawing, connection management, signature and photography options, and an archive.

What is the team dynamic?

There are four people working on it now.

How did you come to work with Siclo?

Their price was competitive, and they understood what we needed and could adapt themselves to this professional world.

How much have you invested with them?

The complete price will be €30,000 [$35,220 USD].

What is the status of this engagement?

We started working with them in September 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They understood exactly the purpose of the document that we produced with the app. When I asked for additional features, they offered solutions that surprised me because it really added value to the application. When we have bugs, they're quick to fix them.

How did Siclo perform from a project management standpoint?

We're using two organization systems, including Taiga, so I can instantly learn about any issue and follow the resolution easily. We use two compilation systems because the app is in five languages, and we're still adding more, so it’s easy and practical to use that.

What did you find most impressive about them?

I've been impressed by the way they understand the issues and propose solutions to help us. It’s really easy to work with them. Even if you’re not a technology specialist, they talk with you in an understandable way.

Are there any areas they could improve?

The planning process could be better, but as I never asked them about that, it's more of a criticism on my side.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them already.

Mobile App Dev for Construction Company

“They are active listeners, and always provide thoughtful suggestions.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Dec. 2017
Project summary: 

Siclo used Swift to develop an iOS application. They currently provide maintenance, support, and training.

The Reviewer
 
Vietnam
IT Country Manager, Construction Company
 
Verified
The Review
Feedback summary: 

A sharp focus on customer satisfaction secured the possibility for future project collaboration despite uncompetitive pricing. They deliver on time and according to budget, and, overall, provide a gratifying partnership.

BACKGROUND

Introduce your business and what you do there.

I’m the country manager of a Vietnam-based IT branch that develops applications for a French construction group. They have 50,000 employees in 80 different countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Siclo?

We needed to develop an iOS application to display construction plans on tablets.

SOLUTION

What was the scope of their involvement?

Siclo used Swift to develop our iOS app. I believe they also offer Android development, but we’re not planning on implementing a version for that operating system. We also asked them for maintenance, support, and training.

What is the team dynamic?

We’ve worked on a project basis, so I’m unsure what size their team was. I estimate that there were 3–4 developers on their side. I was contact with the project manager, who interfaced with the team.

How did you come to work with Siclo?

We received positive recommendations from our own professional network in France, and we wanted to work with them to enlarge our partnership.

What is the status of this engagement?

We started working with them in November 2016, and have an ongoing collaboration for maintenance until the end of December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We plan to deploy the app soon in hopes that construction sites find interest in it. Siclo delivered a high quality product and also provided excellent service.

How did Siclo perform from a project management standpoint?

We have monthly meetings at our office with their project manager and CEO in order to track performance. They’ve performed well in terms of customer service, and have also delivered within the agreed budget and schedule.

What did you find most impressive about them?

They treated us well throughout this first experience, so we’ve decided to work with them again on upcoming projects. They are active listeners, and always provide thoughtful suggestions.

Are there any areas they could improve?

Their quality is good, but we’d like to have more competitive pricing.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    There is room for improvement.
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer