Taking the Risk Out of IT Innovation

Sibers — your one-stop provider of premium software development services.

Developing custom software solutions since 1998 and employing 150+ experienced in-house developers, Sibers provides safe outsourcing services and high quality results for your business.

We work with startups, intermediaries and established businesses, develop web, desktop and mobile solutions, using .NET, PHP, JS, Objective-C, Swift, Java and Kotlin — to name just the main technologies.

 

We love coding and know how to do it right. Among others 1700+ top-notch IT outsourcing solutions, Sibers team has developed a video editor ranked #1 among apps for working with video on the App Store, a good many of successful e-commerce, healthcare and web-to-print solutions.

One of the desktop apps we’ve developed, analyzes sportsmen techniques and compares their movements to the “ideal effort”, taking in consideration the sportsman’s body parameters. The athlete, who used the app while training, has won the Olympic gold, and the app was reviewed in The Washington Post.

To learn more about Sibers’ experience, please, visit our website www.sibers.com.

For free consultation and quote please contact us at [email protected] or call:

US:  +1 (800) 521-4091

AU: +61 (040) 045-3502

UK: +44 20 7097 8898

RU: +7 (383) 330-6626

DE: +49 4121 27784 07

 
$1,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
1998
Show all +
Novosibirsk, Russia
headquarters
  • Prospekt Akademika Lavrentyeva, 6/1
    Novosibirsk, NVS 630090
    Russia
other locations

Portfolio

E-learning Web Platform for Online Meetings Image

E-learning Web Platform for Online Meetings

Challenge: We were to improve an existing e-learning platform and implement new functionality according to the newest e-learning trends.

Solution: The platform serves for conducting online meetings. In its core there is a learning “room” which consists of a whiteboard and a web call possibility. The users create a room where they write text, draw and talk to each other in online

mode. Any person can create their own room or access the room they need by entering its name. Maintaining this idea, we’ve done some backend and frontend changes.

We've updated the archiving system with a backend code to optimize and fasten the work of a platform and implemented Google Cloud functions for the client not to worry about managing servers or provisioning infrastructure. Comfortable learning process is provided by redesigning and making an intuitive layout with adjusted whiteboard and responsive instruments enhancing such basic operations as undo, redo, zooming, selecting, moving objects, and other. The platform also allows group calls with the possibilities to share and record screen, write text and draw on the whiteboard during the call.

Web calls and chats are based on WebRTC technologies via the OpenTok integration. It provides high-quality transmission of text, voice, video and data without installing additional plug-ins or extensions in the browser. 

 

Online Analysis Tool for Making a High-Level Marketing Reports Image

Online Analysis Tool for Making a High-Level Marketing Reports

Challenge: Create an online marketing tool which can analyze information taken from different media sources.

Solution: Online analysis tool that allows to view all dashboards in one place. It aggregates and simplifies different metrics and various analytical data from website analytics, SEO, social media, media mentions, advertising, market research, CRM and other resources and

creates a single high-level marketing report. 

The platform provides several different types of reports — weekly or monthly snapshots (called "Performance Reports"), quarterly to yearly "Strategy Reports", and special kind of report that compares end-customer's online presence with predefined "competitors". 

The project is complex and challenging. It includes using many various social networks/SEO/marketing APIs (Google Analytics API, Facebook Graph API, Instagram API, MailChimp API, Twitter API, SpyFu API, Alex API, Compete API), and a number of tricky image rendering/PDF generation techniques

BedTyme — App for Treating Sleep Problems Image

BedTyme — App for Treating Sleep Problems

Challenge: Create an app for treating insomnia using cognitive behavioral therapy.

Solution: The project is designed for people who have insomnia. The app offers a solution based on cognitive behavioral therapy. BedTyme uses evidence-based techniques to help users sleep better.

Sibers team developed two iOS applications: for those having troubles sleeping (users) and

for sleep coaches.

Users's app allows to control sleep habits and things that affect the quality of sleep. It analyzes Sleep Diary and advises what should be changed in a user's lifestyle.

For more detailed approach users can contact the coach. With their own application coaches can see the sleep statistics of their subordinates.

The app also contains a base of articles and images, useful for leading a healthy sleep habits, and the Quiz with three modules: text, video and tests.

Business Travel Management App

Challenge. The idea was to make a B2B solution for managing company trips and travel policy. 

Solution. Sibers team developed an award-winning business travel management app.

The app covers all the needs for managing business travel of a company, from searching and booking best available travel options to analysing the whole travel history.

It serves

as a travel control center where the manager can create a travel policy for each group of employees (e.g. executives, general staff) setting cabin classes, the number of days, maximum hotel stars, budget limit, etc.

The system automatically limits the travel options and therefore allows to control expenses.

The system also performs risk management. Using the information from air traffic control, rail providers, traffic GPS solutions it predicts the delays and automates the onward impacted parts of a trip.

Travel spend and expenses statistics can be tracked by individual or the department and is automatically turned into downloadable reports.

The project is proved to be successful. So far it has become:

  1. the Winner of the Disrupt Launchpad Award at the 2019 Business Travel Show.

  2. 'One to Watch' in the Buying Business Travel 2019 Hotlist.

  3. one of the top 5 exciting startups in the travel management space for 2018 by the Guild of Travel Management (GTMC).

Shipping Line Marketplace for Sea Carriers and Logistics Companies Image

Shipping Line Marketplace for Sea Carriers and Logistics Companies

Challenge. The idea was to create an online platform similar to Upwork for shipping companies and their customers.

Solution. Sibers team developed a flexible marketplace for interaction of large sea carriers and logistics companies.

The workflow is executed in the following way: the system automatically proposes the most relevant shipping line according to the

product volume set by the user. The chosen shipping line processes the request and sends the pricing. When agreement is signed up, the deal is considered as completed.

There are three bots implemented: for placing an order from logistics companies, for processing orders from large carriers and a welcome bot on the main page for questions and feedback.

During the next project phase we created the order database using the excel documents from 3rd parties. So that when a user requests a price for a particular port pair, the system checks if there is such price in the database and displays it, otherwise, the email is sent within the existing workflow.

For this project we also developed the Detention Cost Calculator with a complex logic of cargo assessment. It takes into account exchange rates, container types, ship types, etc.

Videoshop — First-rate Mobile Video Editor Image

Videoshop — First-rate Mobile Video Editor

Videoshop is a video editor featured in the Top-10 iTunes chart. 

We managed to make an easy-to-use video editor but with complex functionality, beyond just cutting and combining clips. The app is fast and smooth even while dealing with high resolution videos. 

Due to the iterative development working approach, Sibers team was able to start with basic video editing

functionality and then turn the app into an S-class application, with the first-rate features and intuitive interface.

 

Some key features:

  • Music: integrate favorite songs into video. Access and purchase music directly from iTunes store. Add sound effects from the library. Record voice-overs.

  • Edit: cut, crop, copy and reverse videos. Merge several clips into one, using different types of transitions. Adjust speed to create slow motion videos. Add filters, animated titles and subtitles.

  • Photos: create slideshows.

  • Slow and Fast Motion by adjusting video speed.

  • Stop Motion camera mode: Create Vine videos with stop motion recording.

  • High resolution videos: Edit videos up to 720p.

  • Share: directly upload videos to Vine, Instagram, Facebook, YouTube, or send them by email.

The app is available both on iOS and on Android devices.

Come visit the wesite https://videoshop.net/

There is also a wonderful promoting video for you to learn more about the app https://vimeo.com/115671059

Web-to-Print Solution for Photobook Publishing Service Image

Web-to-Print Solution for Photobook Publishing Service

Challenge. The photobook publishing service turned to us to improve the already existing website and desktop editing software, so that the updated one could address business challenges supporting its growth and expansion. 

Solution. Sibers team has developed a huge rich-featured web-to-print system.

We started with share and preview options: users got opportunity to

preview created photobooks on the site and share them inside the system or via email.

Then, several marketing functions were implemented: new options for ordering albums (e.g. soft cover/rigid cover) and the system for calculating these options; sponsoring and fidelity program, consisting of internal money, prepaid cards and tickets.

On the third stage we developed the frontend component, the core of the system — a WYSIWYP online tool for creating and editing photobooks. Adding Mac support has become an important milestone for the business, since the majority of potential customers are photographers and designers, who most commonly prefer Mac.

The backend allows to reduce handwork time for business operators by 4 times. The system consists of albums processing, creating PDF, PDF imposition on the list for effective paper use, generating information on the orders, passing it to the printing machines and order status tracking.

Sibers team still continues the collaboration with the company, uninterruptedly improving and supporting this sophisticated web-to-print system.

More detailed overview https://www.youtube.com/watch?v=s_MSgzTkgUs

 

Business Automation Solution for Life-Sciences Companies

Challenge. A pharmaceutical company needed soft for document management and approval to pass the audit. 

Solution. This cloud-based document review and approval solution was firstly designed for a single pharmaceutical manufacturer, and now has rapidly expanded into a SaaS for life-sciences companies.

It includes three modules, sharing the same architecture:

 

1) Promotional Review System

The app makes the approval workflow a seamless and linear sequence of steps. After the company’s employee uploads a PDF document, image, video, etc., the first assigned approver receives the email notification. They can add comments and then approve or disapprove the document. If approved, the job is ready for the next review. Otherwise, the documents return to the originator and the approval process starts again. When the document is approved by all the assigned employees, it gets the status approved. Originator re-uploads it with changes made according to the comments received and the document can be used in company’s marketing and sales activities.

All document versions are stored within the system in a secure cloud-based environment and can be reviewed anytime.

2) Medical Enquiries Management

This module automates medical enquiries specific data input and processing.

A user can create the answer from scratch by filling in a special enquiry response form. Besides, the module allows to set up a standard response template and format this template using WYSIWYG HTML editor, which greatly speeds up the process of responding in writing.

When the document is ready, the user initiates approval process, which is the similar to the Promotional Review System provides.

3) Events & Meetings Tracking

The third module allows to manage data related to company sponsored events. Dealing with event-specific documents, it offers to fill in a form, containing location details, list of guests, financial and sponsorship information, etc. 

Reporting

Each module allows to conduct reports based on the data collected within it, for both, internal analysis and for meeting industry-specific pharmaceuticals business regulations compliance needs.

 

Law Automation Solution Helping to Fight for Public Health Image

Law Automation Solution Helping to Fight for Public Health

Challenge. In 2015, because of Legionnaires’ outbreak in Bronx, New York City Department of Health and Mental Hygiene enacted Local Law 77 setting out the rules for all cooling towers in the city. We developed a solution for building owners to stay compliant with cooling towers maintenance regulations and therefore avoid further Legionnaires' outbreaks.

Solution. Working in

collaboration with our clients we developed the solution, which includes two .NET-based apps — web and mobile. Together they provide a simple path to automating cooling towers’ maintenance activities:
  1. Performing pre-scheduled system checks.
  2. Capturing and storing the results of the checks, tests and corrective actions.

There are two types of users in the system: building owners & managers and water treatment vendors. The clients had already had a full-featured web app, but with a substantial limitation: during routine checks professionals had to collect data on the paper blanks, and then manually enter it to the app.

Sibers team has developed a mobile Xamarin app, which supplements the web one.

The mobile app allows vendors to check in, review schedule of jobs, take photos, complete checklists, record corrective actions, enter conclusions, and then save all the data — everything right in the time of checking the cooling towers. The data can be saved even offline. It will be synchronized with the server-side when the Internet connection appears, and customers will have immediate access to the info via the web app.

Results

The app serves two purposes. Helping New York City to fight for public health, it simultaneously accomplishes a business task allowing building owners to avoid financially significant penalties, staying compliant with the city’s Local Law 77.

For the insights check the https://blog.hirerussians.com/2019/10/21/vitralogy/

Order Management System for Packaging Manufacturer

Challenge. The client, a manufacturer of premium quality folding cartons, aimed to optimize the processes and operations so that the factory could manage the higher demand, smoothly plan works and satisfy the needs of customers.

Solution. Sibers team has developed a large, rich-featured custom enterprise management system. At the heart of it there is VMI (Vendor Management Inventory

System), which combined two applications: customer relationship app and inventory management app.

The system makes order management more transparent and convenient, giving both parties, the manufacturer and the customer, an access to 1) the customer’s planned quantity of folding cartons, and 2) the current state of production — how many packages are already made and are planned to. Thus, both parties are able to monitor and improve the situation.

There is a module for managing (creating, editing, sending) invoices, which also allows real-time modification of the invoice status. The module is meant to provide the manufacturer with all the necessary info on the invoice (when it was sent and weather it is already paid).

User management module puts it all together, simultaneously ensuring single-sign-on functionality to all the parts of the system and providing data for shipping, billing, invoicing, etc., accessible through different modules of the ERP.

The app also allows customers to design folding cartons layouts (choose a layout type and vary different parameters, such as length and width for different edges), and the staff — to review the order and to align the designed issues on a sheet of paper the most optimal way for printing.

Reviews

Sort by

Full Stack App Development for Mass Data-Collecting Company

"They were extremely knowledgeable and were able to provide guidance in areas where I was unsure."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Nov. 2019
Project summary: 

Sibers did a full turnkey development of a mobile app and website for a mass address-collecting company. They designed, developed, and implemented the mobile app.

The Reviewer
 
1-10 Employees
 
Tarzana, California
Daniel Schulman
CEO & Founder, TextMyLink LLC
 
Verified
The Review
Feedback summary: 

The app Sibers developed was approved to be sold in the iOS store on the first round. The app is working perfectly and the user base is growing. They collaborated smoothly and communicated well. Using project management tools, they were able to keep the client updated on the project's progress

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of Textmylink LLC and we help people collect addresses for their events (weddings, parties, etc) through mass text messages via our mobile app. Our customers then use the addresses collected to send out invitations and cards to their guest list.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sibers?

We hired Sibers to do the full turn key development of our mobile app and website. This was from concept/idea to end product.

What were your goals for this project?

The goal was to develop an app from the ground up with a single development team. We needed to design, development, and implement the app.

SOLUTION

How did you select this vendor?

I did extensive research on various platforms to find out which developer met my needs. After a few interviews with some selected companies, I chose Sibers due to their knowledge and understanding of my business idea. They were thorough in the way the described their processes and wanted to know more details about the project before getting on-board.

Describe the project in detail.

The initial part of the project was going over the various workflows and going into details on every aspect of the application. They were extremely meticulous and detailed to ensure that we produced exactly what we wanted. They provided expert guidance and suggestions for different production questions where I might not have known the best answer. You are teamed up with a project manager so you have a single point of contact during the process. After they started working on the project, they would provide daily updates and spreadsheets of the work that was completed. They kept me updated every step of the way. As the app was being produced, they allowed me to test and send feedback of the beta versions, even if it was only a single page being added. The app needed integration with Twilio and AWS. The set up all the backend servers since I didn't have any technical background. The Sibers team moved quickly and was able to have the app into the iOS Store within 4 months of development and tweaks. They also created an admin portal so i'm able to manage it myself. We continue to work with them for app updates and upgrades.

What was the team composition?

You are assigned a project manager who is your main point of contact throughout. For the most part, they are the only ones I communicated with. From what I know, the team had at least 1 dedicated person for the backend and 1 for front end of the development. They also have customer success manager and financial manager that you will be in contact with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app was approved into the iOS store on the first go around. We've had around 5 app upgrades that we've completed with Sibers. We are growing our user base and the app is working perfectly.

How effective was the workflow between your team and theirs?

We worked extremely well with the Sibers team. Thanks to their project manager, it was extremely successful. They set me up an account in Basecamp which is where all the project files and communication was held. For months we spoke on a daily basis.

What did you find most impressive about this company?

The communication, quick turnaround time on daily/weekly sprints, and quality was the best part. This was my first app development project and it went extremely smooth. They were extremely knowledgeable and were able to provide guidance in areas where I was unsure.

Are there any areas for improvement?

Not many areas for improvement, we will continue to work with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Film Firm

"I found this company to be extremely competent and communicative for the price. A really good value."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Ongoing
Project summary: 

A motion picture software firm hired Sibers to build a subscription-based web app. After being provided a working beta app and a mock website, Sibers developed a fully functioning product.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Owner, CROO.tv
 
Verified
The Review
Feedback summary: 

The app is successful and has subscribers across the film industry. It is reliable and stable. The team at Sibers is competent, flexible, and communicative. They provide great value as they deliver a high-quality product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I began CROO.tv to develop software solutions for scheduling motion picture projects, primarily storyboard based TV commercials.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sibers?

I had a working beta app in Python and a mock website. I hired Sibers to help me develop the existing project into a fully functioning subscription based web app.

What were your goals for this project?

My goal was to develop an application that could address the pain points of commercial scheduling and replace spreadsheet based schedules with a whole new workflow.

SOLUTION

How did you select this vendor?

I actually googled software development after interviewing many companies and finding them too expensive. I found Sibers online.

Describe the project and the services they provided in detail.

Sibers provided a project manager and one to two developers depending on the complexity of tasks. They also provided a customer service representative. The project manager and I would discuss at length our priorities for a given time period, and the developers would work on either new features, existing improvements or bug fixes. I would get daily summaries of work accomplished.

What was the team composition?

A project manager, a lead developer, an additional developer, a customer service rep and an accountant.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Considering this software is my business, the development led to a successful app with subscribers across the film industry. It has been stable and reliable.

How was project management arranged and how effective was it?

The project manager communicated directly with me and used my requirement list to assign tasks. The PM then worked with the developers to complete work and solve problems. We communicated daily with requests and work summaries.

What did you find most impressive about this company?

I found this company to be extremely competent and communicative for the price. A really good value. I don't think the work would have been any better at companies charging three times the hourly rate.

Considering they are on the other side of the world from me, their communication was very good.

Are there any areas for improvement?

I have very few complaints. In the course of the two years I have been working with them, I have had three project managers because of staff turnover. I was worried that this would disrupt continuity and extend the length of the project, but I didn't find this to be the case. Each new PM came to me pretty up to speed on the orient.

5.0
Overall Score Value, communication and quality of work were commendable
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Again, good communication.
  • 5.0 Cost
    Value / within estimates
    This, to me, is their best selling point.
  • 5.0 Quality
    Service & deliverables
    Excellent coding and communication.
  • 5.0 NPS
    Willing to refer
    Yes. I would happily recommend them.

Web Dev Staff Augmentation for Domain Registry

"Everything Sibers completed is great."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2015 - Ongoing
Project summary: 

Sibers augments front- and backend web development resources to enhance capabilities for a domain registry company. To maintain APIs and a codebase, they use Perl, HTML, JavaScript, CSS, NodeJS, and Kubernetes.

The Reviewer
 
1-10 Employees
 
Carlsbad, California
Ed Borgquist IV
Technical Program Manager, Global Domains International
 
Verified
The Review
Feedback summary: 

Sibers provides superior resources who produce deliverables to satisfaction. They adapted to proprietary tools and coalesce with internal teams to facilitate seamless collaboration. The team accommodates requests and delivers exemplary products to support a valuable partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the technical program manager of Global Domains International. We’re the official registry of the .ws top-level domain. We administer the country code for Samoa, which was Western Samoa.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sibers?

We needed to fill the gap in our development team.

SOLUTION

What was the scope of their involvement?

Initially, Sibers worked on standalone projects outside of our core systems. As time went on, they continued to do good work. Now, their team's employed full time essentially.

Primarily, they work on frontend and backend web development. We have an old codebase, so their team develops in Perl mostly. We use an Oracle database for our backend and JavaScript, HTML, and CSS for the frontend. On top of that, we branched into newer technologies such as Kubernetes and NodeJS for frontend rendering.

In addition to that work, Sibers supports our registry operations such as the APIs and communications between our registrars. Their team steps in to maintain our existing codebase but also helps us grow into what the future of the internet has for domains and domain names.

What is the team composition?

One developer from Sibers works with us full time. When the workload increased, a couple of other developers stepped in to support us. We also have a common contact for project management and a customer care outreach team. A senior developer will also answer our questions.

How did you come to work with Sibers?

Our director of technology recommended them as he worked with one of Sibers’ current employees.

How much have you invested with them?

Over the course of our relationship, we spent a few hundred thousand dollars.

What is the status of this engagement?

We started working together in June 2015 and the engagement’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everything has been perfect. I have absolutely no complaints. They have a great team of developers who never say no. I’m hands-on with their team, working with them. Over the course of my 12 years here, they’re one of the better teams that I’ve engaged.

How did Sibers perform from a project management standpoint?

While they prefer to use Basecamp for tracking projects, they integrated with our internal systems. We got them up and running using our systems as we would with any in-house developer. It was an awesome plug and play experience. We communicate through the application because most of our developers are remote. It’s easier to treat the application as a two-way communication board rather than a real-time communication board.

What did you find most impressive about them?

Everything Sibers completed is great.

Are there any areas they could improve?

Honestly, there are never deficiencies in their work. We haven’t had a need to bring anything to their attention.

Do you have any advice for potential customers?

Know what you want and contact them because Sibers delivers. Even if you have vague ideas, they’re able to take the baton and run with it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

IT Staff Augmentation and Optimization for Packaging Company

“They're dedicated to our efforts and we get updates on what they're working on every day.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2014 - Ongoing
Project summary: 

Sibers provides outsourced technical development services to a packaging company. Their latest projects include building a specialized e-commerce store and implementing Industry 4.0 Smart Factory capabilities.

The Reviewer
 
201-500 Employees
 
Buffalo, New York
President & CEO, MOD-PAC
 
Verified
The Review
Feedback summary: 

Sibers' work has been met with unanimous acclaim. The team has contributed towards a huge shift in productivity and has met the benchmarks for responsiveness. Customers can expect a diligent team that harnesses impressive technical talent.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president and CEO of a manufacturing and distribution company for paperboard packaging. We serve in the medical products, confectionery, and food markets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sibers?

We were looking for an off-shore development team to work closely with us. We've been doing a lot to transform our marketing and optimize operations. We face a lot of cost pressures and we're trying to get more agile and improve our speed to market.

SOLUTION

What was the scope of their involvement?

Sibers provides all of our technical talent for our apps, since we don't have any internal developers.

We handle the requirements gathering, analysis, and design portions. A lot of our new apps that they've worked with us on are taking advantage of factory IOT machine data. All of our production equipment streams data and status information. We also can send job information into the equipment to reduce setup times and increase production efficiencies.

They do the programming and also provide the project management of that team. Around a year ago we started using one of their QA testers as well. We lean on them for their Microsoft expertise with .NET and Azure Cloud Services. We've adopted a Cloud First strategy and are doing a lot of serverless development now, leveraging Microsoft services including Cosmos DB and Analytics. It's been very quick and easy for our DevOps team to use those tools to come up with new applications and iterate as we develop.

Currently, one of our projects is capturing IoT machine data that streams from our production equipment. We are building data flows using software, sensors, and data analytics to run the factory more effectively and efficiently.

In another project, we're building an e-commerce store that supports our distributors and customers. It simplifies all kinds of order processing needs and also improves online artwork proofs, since a lot of our customers personalize our products and we want to show them that on the fly.

What is the team composition?

Our Sibers team includes three full-time developers, one QA tester, one project manager, and one customer relations manager.

How did you come to work with Sibers?

I found them on Upwork (formerly Elance) and found they had much better quality than other providers I had used in the past.

How much have you invested with them?  

We've invested close to $1 million with them over the years.

What is the status of this engagement?

We began working together in 2014, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We buy a lot of production equipment from Switzerland and Germany, and all of it needs data flows to go into it, and they all generate data flows out. They've been very helpful in allowing us to adopt all of this new technology very quickly. While some of the results are because of the German and Swiss technology, with Sibers' help we've seen 200% productivity increases. We've been getting much more efficient with our investment in Smart Factory data flows.

How did Sibers perform from a project management standpoint?

We use Redmine to communicate with the development team. It's nice that they're on the other side of the world; we'll post things at night, and they'll be ready for us in the morning. They're dedicated to our efforts and we get updates on what they're working on every day.  

What did you find most impressive about them?

The culture of the company is very strong. They are located in an academic town outside of Novosibirsk, Russia’s third-largest city, that hosts several scientific institutions and one of Russia’s top three universities - so there's a lot of great technical talent. Their project management and customer service have also been strong.

Are there any areas they could improve?

I've been very happy. At one point a year or two ago, some of the apps they were delivering weren't as polished as we wanted. That's when we added a QA tester to their team; now we don't have to test their work from a usability standpoint only from a business one. It's been a very helpful shift.

Do you have any advice for potential customers?

Like any development for customer software, it takes a lot of time and effort. We've been happy to consistently have our own resource for technical talent.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev Projects for Online Compliance Platform

"We’ve had a wonderful relationship: I’d be lost without them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2012 - Ongoing
Project summary: 

Sibers provided outsourced, full-stack development for a cloud-based document-sharing product. They helped integrate frontend UI components and monitor the program's logic systems. 

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Founder & Owner, Online Compliance Platform
 
Verified
The Review
Feedback summary: 

Sibers has supplied excellent development skills for many years. They have a large and knowledgeable team of developers that build reliable products. Their design work and technical delivery are very impressive. Collaborative and communicative, their project management is excellent. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an online compliance platform that focuses on delivering document management services to the pharmaceutical industry. We also provide a Windows tablet presentation solution with a fully integrated, cloud-based CMS.

The solution also contains an analytics stack that records all interactions during a presentation. It gives marketers a good understanding of how to utilize presentation content and revise their strategies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sibers?

I have no developers on-staff, so I use Sibers as an outsourced development partner. They’re instrumental in bringing my products to market. They also provide a support infrastructure.

SOLUTION

What was the scope of their involvement?

I have a cloud-based PHP application with a Windows Metro frontend. In the early days, when iPads were popular, I had Sibers build an iOS application. They’ve also assisted in building other apps for the pharmaceutical industry.

In terms of role and involvement, I handle all the initial ideation, conceptualization, UX design, and UI prototype mockups. Sibers plays a pivotal role in terms of full-stack development by integrating the UI components on the frontend. They also add all the client-side logic and server-side logic on pages for whatever calls are made. All the database design and the server-side processes required to deliver my services are handled by Sibers.

I have complex approval flows and a proprietary engine that parses PDF content, and they’ve helped develop that code IP for me.

What is the team composition?

Sibers has a big team of developers, so my contacts vary from project to project. It’s a variable resource pool. I typically prefer to have the same developers on the project, but, as time marches on, I tend to pick some developers to stay indefinitely. I’ve had some changes, but the team has been relatively constant throughout the process.

Vadim (Project Manager, Sibers) has been there from day one, helping me design and build. I met with Yuriy (Founder, Sibers) in Singapore, during a business trip. I had another business trip to San Francisco, where I met my technical project manager.

How did you come to work with Sibers?

I always had several ideas I wanted to bring to market, but resources are cost-prohibitive in the Australian environment. We’re talking upwards of AUD $150 per hour ($104 USD) per seasoned developer. This made it very difficult when bootstrapping, so I started looking for offshore partners.

I have a background as a digital strategist and transformation specialist, so I understand the requirements to deliver these technical solutions. I hired Sibers because I was looking for someone who was able to do the last mile, and, in my case, it was all the development activity.

What is the status of this engagement?

The project started in 2012 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of Sibers’ key strengths is that they’re quite technically-proficient. All the clients who were onboarded onto the platforms have stayed. There’s been zero attrition across the products. One customer has processed 58,170 documents through the system, with thousands of associates. Each job has a number of documents assigned to it—they’re currently getting close to 5,500 jobs processes through the system with 100% uptime. This is a testament to Sibers’ work.

We’ve had a wonderful relationship: I’d be lost without them. All the updates have been completed after hours since we are Sydney while they are based in Novosibirsk, Russia. When my workday finishes, I can start doing all the backups and preproduction planning. We do full backups, production rollout, and production verification testing. It’s all very structured and occurs with no business interruption. In seven years, the customers have had no business interruptions from the products due to Sibers' efficient design work.

They also take accountability for the end-to-end technical delivery. After I conceptualize a component, they will come back with several implementation options, and we can then decide collaboratively on the optimal solution. They’re really good at understanding the effort required for each implementation. They make recommendations, I make some decisions, and we can then implement those components.

How did Sibers perform from a project management standpoint?

The workflow is highly collaborative. We use Atlassian products, Confluence and Jira, from a briefing and document management perspective. We use an agile methodology to iterate through various sprints. The model employed by Sibers is actually quite empowering. They have a customer care representative for every account, which is designed to ensure the few issues we have are resolved on an ongoing basis.

They’re committed to a high degree of focus and attention to the customer. In addition to the customer care representative, they typically appoint a technical project manager, who’s typically got a really strong technical background.

There’s open, transparent communication between the team and myself. We’ve established a Skype group, and, if they have any questions, I can deal with them directly with the developers. Vadim is always in the background sprinkling insights across the conversation. He helps moderate and coordinate everything, and always comes up with sensible solutions.

What did you find most impressive about them?

Their responsiveness, communication, and thoroughness from project management and traceability standpoint are all impressive. For example, all of the comms are tracked on Basecamp, and I get a report from the project manager on a daily basis, without fail. It tells me what happened, what was developed, and what issues and constraints that need to be addressed.

Another thing I really like about Sibers is that they’re all highly qualified specialists that typically have multiple degrees. They’re smart, highly capable, and able to find a creative solution for any problem I throw at them.

Are there any areas they could improve?

I’m extremely satisfied with how Sibers works. The only friction point would be when a developer leaves. Because of the maturity of their organization and the level of documentation and diligence they have in terms of tracking everything, there’s typically a bit of a lag time when transitioning to a new developer. Everything is business as usual within a few weeks.

Do you have any advice for future clients of theirs?

Just trust the process. Sibers has done this for many, many years, and they’re seasoned professionals. They will do right by the client, but the important thing is to make sure you get the requirements right. Sibers works on an iterative basis. If the client squirrels down the wrong rabbit hole in terms of making a wrong design decision, they will implement that. Sibers will counsel the client where required, but, if they haven’t got the right requirements, they could iterate things quite a number of times, and it can be cost-prohibitive.

Fortunately, I don’t have that issue, in the sense that I’m hyper-focused on developing clear and concise requirements for the developers. They get everything on a silver platter, including detailed functional specifications, marked up wireframes, and detailed user stories with acceptance criteria. Before we write a single line of code, they know exactly what the solution is doing and what it needs to do, which enables them to build properly.

However, even with fast-moving projects, Sibers excels. In one case we had to do parallel development on a three-week timeline. We had four concurrent developers on the job. Sibers will always tell me what resources are available. He knows exactly to what degree he can manage parallel development.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer