All Things Commerce

ShopTrade started with a mutual motive for what its tagline speaks of, 'All things Commerce!'. As a 360-degree branding space and a featured Shopify Partner, where one can get their extraordinary needs covered.

We offer a range of solutions for fully-customizable e-commerce websites and themes, optimized UX design, intuitive UI, third-party systems integration, custom application development, conversion rate optimization, digital marketing, quality analysis, and web analytics strategy.

We are an ideal proof of what thinkers and creators can do together. We bridge the gap between processes, services, and products that makes way for unique experiences for every commerce endeavours.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
Tampa, FL
headquarters
  • 1128 E 7th Ave, St 305
    Tampa, FL 33605
    United States
other locations
  • Koramangala
    Bengalore, KA 530068
    India

Portfolio

Key clients: 

5% Nutrition, AeroCare, Elevatione

Reviews

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New E-Commerce Site for Cosmetics Company

They’ve done a really good job. They were on top of things from the get-go.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2019 - Ongoing
Project summary: 

ShopTrade™ provides web development services for a beauty brand on an ongoing basis.  Their work includes Shopify Plus development and implementing custom checkout, color, and multicurrency features.  

The Reviewer
 
51 - 200 Employees
 
Tel Aviv, Israel
Marc Heuberger
CMO & CTO, Elevatione Time Stops
 
Verified
The Review
Feedback summary: 

ShopTrade™’s work has been met with acclaim and appreciation. The site is much faster than ever before and operates seamlessly. The team routinely comes up with useful ideas for the team to implement. Customers can expect high-quality code from an affordable team of Shopify experts.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a mix between a CMO and a CTO at Elevatione Time Stops, a high-end luxury and beauty brand focused on skincare. I manage all the technology of the company, as well marketing, business development, and the frontend exposure of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ShopTrade™?

The site we’d been running for the last 3–4 years had started to age a bit. The design wasn’t fresh enough, and the site had a lot of bugs. It was crashing all the time, we were having issues with quantities, and people couldn’t remove products from their carts. We decided to redesign it.

SOLUTION

What was the scope of their involvement?

ShopTrade redeveloped our site from the ground up on Shopify Plus Our team had an active role in its design. We very much influenced what we wanted the site to look like and what features we wanted to have. ShopTrade executed on that.

ShopTrade built a lot of customizations around how we manage color variants on the site, giving the customer a full visual experience, where they can see multiple images for every single color, to really get a sense of what they’re buying. The same thing applies to sunglasses.

ShopTrade heavily customized some of the apps and discounting tools we use. We don’t use the standard Shopify checkout; there’s a sort of branded bar that follows the customer along and guides them all the way through.

We’ve also worked with them on a multicurrency and multilanguage feature. We’re a global brand with retail shops in 14 countries, so language is a big deal for us, especially we didn’t want to build 10 different Shopify sites. We decided to build one global site, and ShopTrade helped us a lot with customizing payment and language options, based on what we know about where the customer is. They also built custom banners for our site, which we can change based on different events during the year.

What is the team composition?

We’ve had direct communication with 2–3 people over the course of the project, depending on the task.

How did you come to work with ShopTrade™?

I think it was a referral from a friend who had used them and was very happy. We priced them out and had a few meetings. They seemed to know what they were doing, so we went with them.

How much have you invested with them?

We’ve invested $35,000–$40,000 so far, and we have them on retainer as well.

What is the status of this engagement?

We started working with ShopTrade™ around December 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our old site was so broken at that point that anything else would’ve been better. I’ve built sites in previous jobs, where it turned out that the new version was actually worse than what it used to be. In our case, it was such a mess that we knew that anything we’d do would improve it,

I’ve been in this field for 14 years, and I’ve worked at different companies and with different platforms. I think that ShopTrade is pretty high up there. They’re one of the better developers I’ve come across. The code seems clean, the site’s fast, and there aren’t a lot of bugs. It’s good overall.

How did ShopTrade™ perform from a project management standpoint?

They’ve done a really good job. They were on top of things from the get-go. They asked a lot of questions and really tried to understand the task. For me, it’s not enough to manage a project well; it’s also important for the company we’re working with to do more than just what we hired them for, and we’ve gotten that a lot from ShopTrade. In some cases, they came up with mockup designs for something we could do, which were brilliant. They’re continuing to do this now, moving forward.

 We had biweekly calls and a few meetings in advance, to go through all the specs. They had Jira or a similar app in place, where we could follow along each piece of the project. If something was stuck, we’d see that it was stuck, and didn’t have to beg and ask them what’s going on. Everything was very transparent, and that helped a lot.

What did you find most impressive about them?

They have a very deep understanding of how Shopify works, its limitations, and how to bend those limitations to make it work for us. We’ll find a lot of Shopify developers that’ll tell us that it can’t be done, that it’s a limitation of Shopify. ShopTrade will tell us that what we’re asking for can’t technically be done the way we want it, but, if we did X, Y, and Z, it would actually work.

A good example of that are meta fields. I’ve worked with a bunch of different developers, and many of them wouldn’t use meta fields the way ShopTrade did, namely in a way that gave us a lot of customizations we wouldn’t otherwise have had. They were able to utilize meta fields in a lot of different ways, to give us more than would typically be possible with a typical product page. There are Shopify editors who just know how to customize themes, and there are people who really think about and understand what the problem’s about.

Are there any areas they could improve?

No, I don’t have anything off the top of my head. They’re a great group of people, they have solid developers, and they’re priced reasonably.

Do you have any advice for future clients of theirs?

It’s important to be on top of things and know what we want in advance. We have to guide the developers on what the business requirements are. We did that in the beginning since our business is unique. Not every e-commerce site has franchises, retail shops, and spas, and everything has to come together into one experience. For example, we can’t just discount general items because we have shops, and the shops rely on pricing. Clients need to have a clear idea of what their business requirements are and what they need and help the developer understand what’s unique about the business. Every business has something unique about it, just in the sense of how it operates. This is something that helped us a lot and made our project run smoothly.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Considering the overall market and what Shopify developers of their caliber would’ve typically charged us, they’re very reasonable.
  • 5.0 Quality
    Service & deliverables
    The code is really clean.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to three people.

Shopify Dev & Social Media Mgmt. for Medical Devices Company

"I am continually impressed by their expertise in Shopify and web development."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2019 - Ongoing
Project summary: 

After developing a Shopify e-commerce website, ShopTrade™ integrated it with an existing website that they redeveloped. The team is currently working on social media management and advertising.

The Reviewer
 
1,001 - 5,000 Employees
 
Orlando, Florida
Eddie Rosado
VP of Product Development, AeroCare Holdings, Inc.
 
Verified
The Review
Feedback summary: 

Thanks to their competence and strong project management skills, ShopTrade™ is always able to produce high-quality deliverables. In addition to being open to changing their processes to suit the needs of the in-house team, they're committed to building and maintaining longterm working relationships.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of product development at AeroCare Holdings, Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ShopTrade™?

Initially, the goal was to create an additional e-commerce site using Shopify.

SOLUTION

What was the scope of their involvement?

Their involvement evolved over time. First, they developed an e-commerce site on Shopify just as a pilot with only a few select products. Because that went well, they ended up also redeveloping our existing website and integrating it with the e-commerce site, giving it the same look and feel.

Since then, they’ve done multiple projects for us. Currently, they’re managing the social media accounts for the Shopify site they developed. They work with us on the ads but they manage the bulk of the content. 

What is the team composition?

I work with three people, including Mohammadu (Founder & CEO) who is our primary contact. He also assigned us a project manager and her name is Jill (Head of Business Development). 

How did you come to work with ShopTrade™?

They were referred to us by another company that had worked with Mohammadu.

What is the status of this engagement?

We started working with them in May 2019 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve provided us with top-quality services and we’re very satisfied. 

How did ShopTrade™ perform from a project management standpoint?

Their project management has been excellent. In terms of communication, we use Slack and Jira. Jill has been wonderful to work with. She’s available on-demand and get’s everything done. The majority of the staff is overseas, outside of Mohammadu, so we used to have communication challenges due to the time difference. Since Jill was brought on, I don’t have to interact with the overseas staff which has been very helpful. 

When deliverables weren’t completed on time, it wasn’t necessarily because of ShopTrade™. We work with third-party companies, so when they don’t deliver, it messes up the project timeline.

What did you find most impressive about them?

I am continually impressed by their expertise in Shopify and web development. Additionally, they value us as a longterm client.

Are there any areas they could improve?

No, I have no suggestions right now. Everything they needed to improve on or do differently has been taken care of by the new project manager. I have contacts who are in the US now so the communication issues have been resolved.

Do you have any advice for potential customers?

Don’t hesitate; contact them. They do quality work at reasonable prices.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Revamp for Dental Product Business

"They were very responsive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2020
Project summary: 

ShopTrade™ upgraded an existing e-commerce site using Shopify.

The Reviewer
 
11-50 Employees
 
New York, New York
Employee, Dental Products Company
 
Verified
The Review
Feedback summary: 

ShopTrade™ did great work and managed the project excellently. The team of experts provided continuous support, communicating with the in-house team at every stage of the process. They were a pleasant partner and their attentiveness made them a highly recommended vendor. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Looking to revamp the company's existing website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ShopTrade™?

Revamp the company's existing website.

What were your goals for this project?

Looking to revamp the company's existing website.

SOLUTION

How did you select this vendor?

Reviews on Shopify's expert marketplace.

Describe the project and the services they provided in detail.

The Shop Trade team was a pleasure to work with. The constant communication and progress updates made the entire process as smooth and painless as it could be.

What was the team composition?

Worked with a project manager and the founder directly.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I highly recommend working with the team at Shop Trade for any Shopify projects. Thanks again for all the great work!

How was project management arranged and how effective was it?

Great.

What did you find most impressive about this company?

Responsiveness.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Migration for Orthodontics Shop

"They had great communication and support."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2020 - Mar. 2020
Project summary: 

ShopTrade™ assisted in e-commerce migration to Shopify.

The Reviewer
 
1-10 Employees
 
Moses Lake, Washington
Dino Cacchiotti
Owner, CXorthosupply.com
 
Not verified
The Review
Feedback summary: 

ShopTrade™ navigated the migration well. They had good communication skills and were organized and efficient.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner, CXorthosupply.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ShopTrade™?

ecommerce migration

What were your goals for this project?

Yes

SOLUTION

How did you select this vendor?

They were approved shopify experts

Describe the project and the services they provided in detail.

Migrated from previous ecommerce site to a new one on Shopify

What was the team composition?

2 that I know of

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Mohammadu did a great job navigating the migration with good communication and support. Jill was great also!

How was project management arranged and how effective was it?

Organized and efficient

What did you find most impressive about this company?

They had great communication and support.

Are there any areas for improvement?

no

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer