Seta Workshop

BACKGROUND

Please describe your company and position.

I am the Head of Operations of Harmonize.io

Describe what your company does in a single sentence.

Harmonize is an intelligent identity governance platform that automates access controls and management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seta Workshop to accomplish?

• Improvement of UX/UI throughout our platform

SOLUTION

How did you find Seta Workshop?

Referral

Why did you select Seta Workshop over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Seta Workshop were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Develop and test software on our current technology stack. 
• Implement UI designs and improve UX across existing and new product features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Features delivered according to roadmap projections

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables from Seta have been on time and on scope. Where we have had to request changes due to project pivots, the team has been extremely receptive and quick in implementing the changes, whether that is for features or common module implementations

What was your primary form of communication with Seta Workshop?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

While the team and company overall are extremely professional, it is the personality and accountability of each of the team members that has impressed us the most. They seamlessly fit within our culture and are truly an extension of our teams where we have built trust at a work and personal level.

Are there any areas for improvement or something Seta Workshop could have done differently?

None that I can think of

BACKGROUND

Please describe your company and your position there.

I'm founder and CPO of a well-established design and graphic company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Seta Workshop, and what were your goals?

We hire Seta Workshop to develop an Online Design Tool using JS. The project was quite complex and included manipulating objects in a canva, interaction with our own APIs and tons of problem solving skills. Our goal was to create a functional and intuitive Design Tool that users without big design experience can use and get great results.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluate several candidates and Seta showcased relevant experience on the field of visual tools aside with a professional approach and personalized communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a long-term project with involved several years of development with biweekly sprints and deliverables. The project had several stages but involved object manipulation in canva, JavaScript and Fabric.js framework customization, API interaction, SVG files manipulation, text manipulation and editing features and more. Technologies used were mainly: Node.js, Fabric.js, HTML, CSS.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2 persons. A Senior developer and an Semi-senior software developer. Both delivered high quality code.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After a lot of work our Online Design Tools is today used by something like 10.000 users a month with an average of 6.000 downloads per month. Our users are pretty happy with the tool and value a lot the technology Seta developed for us.

Describe their project management style, including communication tools and timeliness.

We have a weekly meeting were we plan the sprint and prioritize the task and features we wanted to develop. We would communicate through Slack for quick doubts and use Asana as a project management software. They would use github as a repository with clean brunches and a very professional approach. Timeliness where met quite successfully most of the time.

What did you find most impressive or unique about this company?

They are very specialized on a very specific field which is high end front end technologies like node.js. They level of compromise with the project was notable and they always show interested in delivering a high quality product.

Are there any areas for improvement or something they could have done differently?

At some points in our releases there were bugs, which is normal for a project with the complexity we were working on. We would normally report and fixing would happen. Maybe it would be great that they offer a testing and QA service so that that process is not on the client side. However, we never requested for that service to be fair.

BACKGROUND

Please describe your company and your position there.

I am the CTO and Founder of a software development and nearshore staffing services company. We develop custom software solutions to our customers and also provide staffing for other IT companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Seta Workshop, and what were your goals?

We have a customer that needed frontend development for e-commerce websites and mobile e-commerce platforms. We hired Seta Workshop as they provided expertise in these areas.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for developers with expertise in the areas requested and ran into Seta Workshop. They had good references, we made also some technical calls with them and we felt aligned with their expertise and objectives.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were providing staff augmentation services for an e-comerce project of one of our customers. We first introduced Seta Workshop's developer with our customer, got them set up with the email account and project issue tracking and code accesses. Then, he was introduced to our customer's development team and started to work using agile methodologies together. The project was built in SAP Hybris and also contained ReactJS and React Native components. Every sprint the developer delivered new features and also was involved in performance and good practices audit on the project.

How many people from the vendor's team worked with you, and what were their positions?

One person, frontend developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the development, the e-commerce website in which the developer worked, improved its performance and reduced its page loading speed which was one of the main issues. Improving therefore the converstion rates. Also, several fixes were applied that improved the overall experience on the customer's website.

Describe their project management style, including communication tools and timeliness.

Slack, Jira, and Bitbucket were used in the project. We had daily follow up meetings with the developer to check status and address any issue.

What did you find most impressive or unique about this company?

They have impressive JavaScript expertise and social skills.

Are there any areas for improvement or something they could have done differently?

Nothing that we noticed.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of BizzyCar. We provide a membership service where people can pay monthly for car maintenance. We send a valet driver to pick up and drive the vehicle to the dealership, where it’ll be inspected and repaired as necessary.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seta Workshop?

We had built a prototype solution that we were using for various car dealerships in the St. Louis area. We quickly realized that our business model was gaining traction, so we brought on Seta Workshop to build a broader-scale web application for us.

SOLUTION

What was the scope of their involvement?

The web application is built on Angular 7. Its API layer was constructed using Ruby on Rails. Additionally, we have a set of worker functions, which were created using Lambda Functions and written in Node.js. The solution is hosted on AWS, and while Seta Workshop handled some of the simplified deployments, we’d built the environments ourselves.

Our business revolves heavily around geolocation. Once a customer signs up for our service, we use their physical location to determine who’s best to service their vehicle. After they share the details of their car model, we’d produce customized pricing based on their provided details.

To materialize this desired functionality, we utilized a Google Maps API to determine the best possible match for getting a driver to and from their house. The technology coordinates the informs our customers of their customized appointment and scheduling.

What is the team composition?

We work with Sebastian (Co-Founder) and Jose (Co-Founder).

How did you come to work with Seta Workshop?

We were matched with them on UpWork after posting a scope of work. Once we engaged with them, we established our own simplified contract with them on the platform. Upon going through technical interviews with around 20 candidates, we finalized our work with them.

What is the status of this engagement?

The engagement began in January 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team has demonstrated their ability to consistently deliver, and the quality of their output is very, very high. We arrived at our first product to market within three months, which was a massive undertaking for us.

Their work has been very solid, and Sebastian and Jose are quite clearly experts in their fields. They’re amazingly methodical and able to think about the bigger scope of problems. The quality of their code is much higher than I would’ve otherwise expected from an outsourced vendor.

Sebastian has excelled at making himself available to deal with the ebbs and flows of our development schedule. He’s also expressed a sense of pride and ownership in his work, which clearly motivates him to flawlessly hit milestones.

How did Seta Workshop perform from a project management standpoint?

We used to have pretty strict deadlines and stringent requirements, and our expectations were always met. Now, we’ve built a relationship with them where we’re able to trust that they’ll make the best possible decisions. They attend all of our daily stand-ups and participate in our demos. They’ve hit all our deadlines, so they’ve proved to be exceptionally reliable.

What did you find most impressive about them?

I think that you get a combination of quality and speed with them. They’ll produce a very, very good end product at a reasonable rate.

Are there any areas they could improve?

The only thorn on our side, early on, was that we wanted more time from them. It’s not necessarily anything we can fault them for, but we were seeking to secure them for 80-hours a week — like two full-time bodies. They were only able to commit to 60-hours a week.

Do you have any advice for potential customers?

I’d have them participating in the design of things, as opposed to having them deliver on hard specs. Their knowledge goes way beyond simply developing. They have a wide range of skills in both project management and UX/UI, so I’d encourage clients to utilize the full scope of what they can offer.

BACKGROUND

Introduce your business and what you do there.

I wrote a book called Che boludo which is Argentine slang translated into English. It is basically a linguistic guide, because the Spanish they speak here in Argentia is very unique.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seta Workshop?

I wrote the book 15 years ago with the idea that it would be a linguistic aid for travelers to Argentina. I noticed that it really took off with the Argentines as well because the way they speak here is a strong part of their identity. 

Due to its popularity, I wanted to develop an app version, and I needed someone to build it.

SOLUTION

What was the scope of their involvement?

Seta Workshop did the full app development for me and put it all together. The app is available for both Android and iOS. Six months ago, I hired them again to add some more material and once again they did a fine job.

It is applicable to travelers, or Argentines who are just interested in their own language. The app has six categories for different things. For example, there’s a category for audio that gives examples of different accents and wordplay. There is also a dictionary, a category for expressions, and lists for lots of common words. Further, there’s a lot of Italian influence here, so there is a category about relevant hand gestures. 

What is the team composition?

I worked with Jose (Co-Founder), and I was also in touch with other people who did the graphic design and the videos. Everyone was really great to work with.

How did you come to work with Seta Workshop?

I was initially talking to people all over: in the US, India, China, and Pakistan. Somehow, I found Jose and Seta Workshop, and I liked they were in Uruguay as they speak similar Spanish.

How much have you invested in them?

It was between $2,000–$3,000 for the initial application, and it was a little less than $4,000 when it was all said and done.

What is the status of this engagement?

For the initial app, I worked with them from November 2017. It lasted for a few months and it was completed in May 2018. I came back last October when I changed a couple of things and added more material.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have nothing but good things to say about Jose. As a product, the app has been fairly dormant. I hired some people to do some social media promotion and it was all slow going. I am a builder and I have a contracting company, and it is hard for me to devote any time or even thought to it. So, it’s out there, but I haven’t really done any marketing at all. I have gotten good feedback from people who have seen it. It’s great and easy to use.

How did Seta Workshop perform from a project management standpoint?

The project management was good. We communicated through Skype, email, and I think we used WhatsApp a few times as well. There were also a few conference calls between myself, Jose, the graphic designers, and the sound people.

What did you find most impressive about them?

Jose was very open to all my ideas. I am fairly primitive when it comes to technology. It all started with a book and then the app idea came to me. It was like I was breaking new ground, and he really helped me figure it out with great ideas on how to make it work.

Are there any areas they could improve?

No. Seta Workshop was excellent to work with.

Do you have any advice for potential customers?

It was all very straightforward and in terms of the technical work, I was very ignorant of what they were doing, but they dealt with it very well. They had great ideas and took the reins completely.

BACKGROUND

Introduce your business and what you do there.

When I started working with Seta Workshop, I was at a full-time job. I now own a small agency that specializes in branding and creative design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seta Workshop?

Seta Workshop built out my portfolio website. I was in the process of leaving my full-time position, so I needed an online presence because I’m a designer. I wanted the site to look a certain way and showcase my aesthetics.

I work meticulously on the frontend and user experience, but when it came to bringing the site to life, I didn’t know where to start when it came to development.

SOLUTION

What was the scope of their involvement?

Seta Workshop helped me figure out the architecture for the Angular platform. I didn’t want to have to contact them for every little change, so we decided to build my portfolio using a custom Ruby on Rails CMS and backend. As projects came into fruition, I would be able to update my portfolio without any help.

They also approached this like it was a portfolio project for them as well.

What is the team composition?

I worked with José (Co-Founder). I also engaged with his partner Sebastián (Co-Founder).

How did you come to work with Seta Workshop?

I found them on Upwork. I wanted to work with a freelancer, and at the time, Seta Workshop was a freelancer partnership. Their business has grown since then.

How much have you invested with them?

The development was under $1,000.

What is the status of this engagement?

I worked with Seta Workshop during the summer of 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was a true partnership with Seta Workshop. I was really pleased. I didn’t have any challenges with them because they met my design expectations. Once the project was finished, I didn’t touch it for a while. If there was a bug or anything while I was updating my work, they were super responsive and helpful.

They were detail-oriented, building a backend that was user friendly for me. Their attention to design is fantastic. They make sure everything is pixel perfect.

There was a loading animation that wasn’t part of the scope, but their team went above and beyond to help with that.

Overall, Seta Workshop did a phenomenal job. Even though it’s been a while, they’re still top of mind for me if I get any more similar projects.

How did Seta Workshop perform from a project management standpoint?

Having worked as a freelancer myself, I appreciate how extremely responsive they are. They have a good project management system. Everything was done in Trello, and their team was flexible about posting updates. Tracking everything in Trello gave the project the right amount of transparency. For anything immediate, we would email and occasionally have Google Hangouts meetings.

What did you find most impressive about them?

Their attention to detail on the design front was impressive. That’s a rarity for me in my line of work. It was great to see that in them.

Are there any areas they could improve?

There was a time difference, but their team was on it with deadlines, so it wasn’t a big challenge. But when work is done across time zones, there can be a lag in communication.

Do you have any advice for potential customers?

When working with any developer, the more detailed you can be, the better. I passed them very detailed Sketch design files. I would advise giving them a brief or milestones. The end result will benefit from that. You have to help them help you.

BACKGROUND

Please describe your company and position.

I am the CEO of an advertising & marketing company

Describe what your company does in a single sentence.

Digital Products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seta Workshop to accomplish?

• Rebuild and fix an App

SOLUTION

How did you find Seta Workshop?

Online Search

Why did you select Seta Workshop over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Seta Workshop were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an app with its main flows not working, payments, content and registration. We needed to have that working for the launch of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They fixed all the flows, they did it very fast and very well, and they are helping us to expand new functionalities. They are the partner we will choose for future developments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time, great communication in real time via Slack, very clear on everything and have great expertise.

What was your primary form of communication with Seta Workshop?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Jose and Rosina's warmth to understand our customer's time and speed to respond.

Are there any areas for improvement or something Seta Workshop could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Software

Describe what your company does in a single sentence.

Software consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seta Workshop to accomplish?

• Help with Front end
• Improve quality of current Front end
• Add UI tests

SOLUTION

How did you find Seta Workshop?

Referral

Why did you select Seta Workshop over others?

They were a great cultural fit and cost-effective.

What was your primary form of communication with Seta Workshop?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Start replacing UI for client, adding tests and code quality, one by one. Once completed, start adding new features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• pages completed
• PRs approved

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Code review, QA. Attending to clietn stand ups as well as sprint meetings.

What did you find most impressive or unique about this company?

They are fully focus on front end from UI to UX froman engineering approach. Everyone is a Senior in the company.

Are there any areas for improvement or something {provider_name} could have done differently?

To be honest, no.

BACKGROUND

Please describe your company and your position there.

Manager and COO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Seta Workshop, and what were your goals?

Embedding customer testimonials on our website

SOLUTION

How did you select this vendor and what were the deciding factors?

CEO and CTO found Jose

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Embedding customer testimonials on our website.

How many people from the vendor's team worked with you, and what were their positions?

Just Jose (Co-Founder, Frontend Engineer, & UX Designer)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Awesome Job!

Describe their project management style, including communication tools and timeliness.

Perfect.

What did you find most impressive or unique about this company?

Jose did a great job!

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Seta Workshop, and what were your goals?

We hired Seta for front end development. The goal was to develop a mobile app that looked great and provided excellent user experiences for iOS and Android.

SOLUTION

How did you select this vendor and what were the deciding factors?

We use Seta frequently because of their quality and reliability. They do excellent work, can sort out technical challenges on their own, and always deliver on time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To develop a complex Flutter app that works heavily with a variety of weather map types.

How many resources from the vendor's team worked with you, and what were their positions?

Jose Gazzano, CEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is an ongoing project with many components. The feedback on the components Jose delivers has been consistently excellent.

Describe their project management style, including communication tools and timeliness.

Agile - The primary PM tool is Pivotal Tracker.

What did you find most impressive or unique about this company?

The ability to provide good estimates for complex user stories. Their consistent deliveries and high quality of work are impressive.

Are there any areas for improvement or something they could have done differently?

No.