Expert in Software & Web Development

SERF company is rapidly growing web and mobile development company based in Ukraine, Kharkov. Our highly skilled and experienced team of professionals provide quality and cost-effective solutions for clients from USA, Canada, Europe, Australia and from other countries. 

During the developing process we try to combine customer's requirements and our vision of problem solving. Our goal is that the customer should feel that collaboration with us has a high return on investment. Such way of cooperation with our customers allow them take a part in thematic conferences in their business field and won a victory. As an expert in IT industry we suggest to use one of our own products - Amazing Cart. This mobile app is the best solution for Web store. We have created a product the main concept is automation which could help the client sale something or promote their company. 

Our next step is Artificial Intelligence and we are sure that our experience will help us to be successful in this filed also.

Contact us  [email protected] and we will find the best solution for you and your business.

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$1,000+
 
< $25 / hr
 
50 - 249
 Founded
2005
Show all +
Kharkov, Ukraine
headquarters
  • SERF company
    Gimnazychna street, 24
    Kharkov
    Ukraine
    +380668953680

Reviews

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Web App Dev for Legal Analytics Company

"Serfcompany has been a good team for almost a year and a half."

Quality: 
5.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The firm developed a web-based software platform using PHP Zend framework and MySQL as a database for the legal data analytics company which provides data-mining services for courts.​

The Reviewer
 
1-10 employees
 
Toronto, Ontario
Co-founder, Legal Analytics Company
 
Verified
The Review
Feedback summary: 

The collaboration worked out well and Serfcompany has been a good team for almost a year and a half. The client cited compliance with project deadlines and improving the team’s English skills as two areas for improvement.​

BACKGROUND

Introduce your business and what you do there.

We're a legal analytics company based in Canada. We provide data-mining services for courts. I am the owner, founder, and president of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serfcompany?

Serfcompany has developed a web-based software platform.

SOLUTION

What was the scope of their involvement?

Serfcompany has developed our PHP Zend Framework platform, using MySQL as a database. Typically, we are working with 4 stable developers from Serfcompany.

How did you come to work with Serfcompany?

I had been working with their principal on Upwork. He worked on our proof-of-concept, but because the project was so big, he offered to set up a team for us.

How much have you invested with Serfcompany?

The cost of our project with Serfcompany has been between $10,000 and $12,000 per month.

What is the status of this engagement?

We started working with them in June 2015. We have a permanent team assigned from Serfcompany.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

As with any development work, we've had challenges, but after finding the right team, things worked out well. We needed to make sure that we had strong English-speaking resources on Serfcompany's side, given that they're working from Ukraine. I've been running international teams for 10 years and realized that things will always be rocky in the beginning. Serfcompany has been a good team for almost a year and a half.

How did Serfcompany perform from a project management standpoint?

We've needed to account for the additional management time required for the collaboration. It's not the same as running a team in the same office as us. We use Assembla as a task and ticket management system. We didn't document things in the beginning, but we got burned. We now have extensive documentation.

What did you find most impressive about Serfcompany?

The big driving factor for me was cost.

Are there any areas Serfcompany could improve?

From a customer perspective, knowing the English skills and backgrounds of each employee of Serfcompany is important. I've come to find this information out, but Serfcompany overestimated the team's English skills.

3.5
Overall Score I'm very particular about timelines, and I've had a hard time in the past in this regard.
  • 3.0 Scheduling
    ON TIME / DEADLINES
    Serfcompany has had a hard time meeting deadlines. It's been hard for them to admit that a certain deadline can't be met. People on Serfcompany's team have improved in this respect, but it was an issue in the past.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I regularly refer Serfcompany.