We Design & Develop Awesomeness

Seraphic as it name stands works with incredible minds in its team that the results are angelic to the core. We have in the past delivered gaming apps as per the vision of our clients that have taken the gaming world by storm. We are versatile with both iOS and Android systems. Your vision is all it takes to build your dream project into reality. We render full commitment and services to our clients no matter how big or small your project is.

We take each project as our utmost priority and pays full sincerity towards it. 

Seraphic works with all its might and give its client’s vision, the fragment of their imagination; a character by turning it into a virtual reality and bringing them the application with well suited interests that will work coherently in accordance with their business, organisation or any entity’s needs and requirements suiting the current trend and systems that will construct, deliver and give its users the experience that will be one of a kind!

Seraphic has a team of skilled, intellectual and creative minds that are regularly innovating and inventing applets and software so unique and persistent that we proudly claim that there is no task, no idea, and no error that we cannot resolve, build or eradicate in a given frame of time.

Our services are quick, stress free and most importantly worth the value. We work with full confidentially terms of our clients and make sure that their interests, their vision flourish in full light where we make amends and give suggestions keeping in view client’s needs at all times so we serve them with the best possible way and give exuberant results for full client satisfaction.

Your idea, our expertise is all set to rock the world! So let’s start and roll the dice!

We believe in rising together. Your success is our success and we make sure that we put all our efforts and make your dream project as our dream project and take it to great heights.

 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2015
Show all +
Mohali, India
headquarters
  • F-250, Industrial Area Phase 8B
    Mohali, PB 166055
    India
other locations

Portfolio

Key clients: 

Corplife GMBH,Travel a la carte a.s.,Genie Labs, Fastfriends LLC, Moonshiner GMBH, DB Collective, 

Rentolive (online furniture website)

Rentolive Furniture Pte Ltd had successfully acquired Plot Furniture in 2015. We have restructured the management to a committed and experienced team to provide the best-valued furniture leasing to our customers and good living experience with us.

GOOOD

A German-Austrian team with many years of mobile and non-profit
experience, the social commitment and our society at heart. Toge-
ther with there strong partners, they enable there customers to
 do something good every month.

Post (mail and shipments website)

Austrian Post is the country's leading logistics and postal service provider. Its main business areas include the carriage of letters, advertising mail, print media and parcels. The branch network of Austrian Post is one of the largest private customer networks in the country and offers its customers all over Austria high-quality products and services in the postal, banking, telecommunications and energy sectors.

Corplife (multilingual blog website)

CorpLife was founded in 2015 with its headquarters in Vienna and also has a branch in Bratislava. A young and dynamic team works hard to ensure that we remain one of the most innovative companies in our field. Be it through unbeatable offerings for exciting leisure activities or using state-of-the-art technologies, our goal is to make the lives of employees around the world easier and more balanced.

Punta Gabriela (travel and hotel booking website)

Punta Gabriela core values are dedicated to giving you the best service in paradise. Our team delivers the most outstanding personalized experience possible. We work hard to maintain our values and deep commitment to each of our guests. With a private tour guide, private chef, concierge services and more we are confident you will want to come back.

Si Fashion Galerie (eCommerce website)

Launched in 2008, Si Fashion Galerie FZ CO. LLC is a multi-dimensional and refreshingly unique fashion house that’s based in the heart of creative design and innovation, Dubai Design District.

Thiagodeponte (tatoo designs website)

Today, traditional Japanese motifs, designs, and stylistic sensibilities remain popular sources of inspiration behind many contemporary tattoos. Thiago tries to combine the old with the new to create pieces that range from playful prints to delicate works of art. Many tattoos feature animals associated with strength, courage, and protection, like lions, tigers, and dragons. Koi fish are historically popular subjects, too, as

they represent luck, success, and good fortune. Both realistic and mythological figures are often featured in Japanese tattoos. Portraits of people rooted in realism include warriors and geishas, while folkloric figures include Tengu (ghosts) and Oni (demons or troll-like creatures).

Menil-Inspresso

Website of a brand that offers outstanding taste, full aroma and dense creme. Each Inspresso capsule ensures exquisite coffee enjoyment - with just one button press. Thanks tothe long lasting  aroma protection, the aluminium-free capsules preserve the unmistakable aroma of Julius Meinl Kaffee.

MImi Tales (an engaging and educational AR game)

With this application, kids will find a new love for reading as they will witness the future of books and technology coming together. This app requires a children's book in order to function completely. A magical experience on each page, along with games for you and your family that will be fun for hours. The application can be downloaded easily from iTunes and Play Store. Once you get the application, you and your child will

have enormous exposure to the magic of augmented, virtual and mixed reality, along with a couple of games to learn and entertain in the most interactive way possible!
 

Paracle (a social media app)

Stop giving away your likes for free! Now you can earn reward points each time you like a photo. You can also earn reward points when members like the photo you share. Redeem your points in the reward store for valuable prizes.

Chilloutzone (amusement parks booking website)

An amusement parks website that offers fresh, chill and rejuvenating welcome drinks.

Clevexa (expense tracking tool)

It is a new travel expense billing tool that automatically tracks and bills for all expenses.

Propnex (app connecting real estate portals)

The app connects real estate agents collaboratively with the aim to close deals faster by sharing, communicating listings in real time. The apps connects real estate agents listings to multiple real estate portals to reach out market exposure extensively.

Travel-a-la carte (online travel/trip booking app)

Travel a la carte is a simple and user-friendly travel application that allows you to book your entire trip on one platform with only one payment. It allows you book your trips, staying within your budget, keeping all your booking information and tickets in one place and also being your personal pocket guide when traveling. This includes a Travel a la carte wallet, mobile-based current account that allows you to hold, pay and

withdraw in any currency.

Kheops (find tourist attractions in Paris near you using Google Maps)

Kheops helps you in visiting Paris & bringing you text and audio information on the monuments just around you.

Reviews

Sort by

Mobile App Dev for Expense Management Platform

"They have good ideas, and they can understand exactly what we mean."

Quality: 
4.5
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Ongoing
Project summary: 

SERAPHIC developed a web and mobile expense manager with modules including a driving log, a daily allowance, an invoice manager, and a business meal functionality. They also worked on a benefits solution.

The Reviewer
 
11-50 Employees
 
Austria
Mario Nowak
CEO, CorpLife GmbH
 
Verified
The Review
Feedback summary: 

Their support has received positive feedback within the partnership, with a particular focus on their accountability. SERAPHIC offers useful suggestions and they demonstrate an understanding of their client’s intent. Expect to establish a clear and direct line of communication.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of CorpLife, an HR-tech startup providing software solutions to corporate partners to give them more time and man-hour resources. We have two different products: an employee benefits solution and an expense manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SERAPHIC?

We were relaunching our benefits platform, and we were just launching our second product. We wanted a bigger team to develop the products and features we were planning.

SOLUTION

What was the scope of their involvement?

They developed our entire expense manager. It has four modules: a driving log, a daily allowance, an invoice manager, and a business meal functionality. It’s available as a web, Android, and iOS app. They used Node.js for the web version.

What is the team composition?

Raman (CEO, SERAPHIC) has been our main point of contact. We’re talking directly with him. When we were in development, they assigned up to eight people to the project. We currently have a fixed team of four people for our organizer, and two people working on our benefits platform. We have two internal developers on our team.

How did you come to work with SERAPHIC?

We found them through another client in Austria and learned how they worked. We initially asked them to develop a benefits feature for our platform. They did that well, so we hired them.

How much have you invested with them?

We’ve spent more than €100,000 ($113,000 USD) so far.

What is the status of this engagement?

We started working with them in March 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were really satisfied in the beginning, and it’s why we did everything with them. There are some issues at the moment, but we’re working on them.

How did SERAPHIC perform from a project management standpoint?

We’re working with them through Jira, which we implemented in the second half of the engagement. It was more difficult initially because we had to use email and WhatsApp. We were using too many communication channels, so we switched to Jira, which made things much easier.

What did you find most impressive about them?

Raman is a great person. Not all their developers are at the highest level, but when he is in the office, everything runs well. When he’s on holiday or sick, it can take much longer for them to get things done.

Are there any areas they could improve?

The only advice I’ve given Raman is to make sure his team communicates better with us when he’s away.

Do you have any advice for future clients of theirs?

They’re good at project management, they have good ideas, and they can understand exactly what we mean. Clients can trust SERAPHIC, but they need to first have a discussion with their team.

4.5
Overall Score I haven’t been satisfied with scheduling recently, but I’m happy overall.
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for E-Learning Business

"They displayed a commitment to solving very difficult technical challenges."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - July 2018
Project summary: 

SERAPHIC developed an iOS application for an e-learning product.

The Reviewer
 
51-200 Employees
 
Gurugram, India
Shubham Nigam
Manager, Stratbeans Consulting
 
Verified
The Review
Feedback summary: 

Internal stakeholders were pleased with the quality of the solution. The team maintained an accessible, streamlined communication style. Their ability to produce a quality product quickly was a strength. 

BACKGROUND

Please describe your company and your position there.

I'm a manager of business and client management at Stratbeans, a learning automation company. We create products such as a learning management system to cater to the training needs of large corporations. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SERAPHIC™?

We hired SERAPHIC to develop an iOS application for our product.

What were your goals for this project?

We wanted to make our product accessible to iPhone and iPad users.

SOLUTION

How did you select this vendor?

We searched online and shortlisted three vendors. Then, we asked all three to complete a proof of concept. We selected SERAPHIC after they produced the highest quality output in a short amount of time.

Describe the project in detail.

The project was divided into four phases. First, we performed a requirement analysis, where larger discussions took place and design was finalized. Then, they started developing the solution module by module with an Agile method. Before going live, the team performed rigorous unit and functional tests. Then, we launched the product.

What was the team composition?

We were engaged with one project manager who was our main point of contact for the entire project. Two developers and one tester were also involved in the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While I cannot share this information, I can state that internal stakeholders were pleased with the outcome of the partnership. 

How effective was the workflow between your team and theirs?

We communicated via Slack, and the workflow was quite smooth. Since both parties had a single point of contact, it was easy to check in with the team.

What did you find most impressive about this company?

The project was completed with a quick turn around time. They displayed a commitment to solving very difficult technical challenges. 

Are there any areas for improvement?

While there is always room for improvement, we were completely satisfied with the quality solution they delivered.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Dev for Live Football Trivia Game

"I was blown away by their development skills."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

SERAPHIC™ developed the frontend and backend of an iOS app.

The Reviewer
 
1-10 Employees
 
Cockfosters, United Kingdom
Matt Goodfield
CEO, Spordie Ltd
 
Verified
The Review
Feedback summary: 

The app was downloaded 1,500 times within two months of launch, with 300 weekly users. Positive feedback from users has focused on the app’s quality and design. Expect SERAPHIC™ to deliver quickly and provide helpful tracking of changes.

BACKGROUND

Please describe your company and your position there.

I am the CEO of HT Live, a live trivia game for football fans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SERAPHIC™?

We needed them to develop our mobile app.

What were your goals for this project?

We wanted to launch an outstanding mobile app at an affordable price.

SOLUTION

How did you select this vendor?

We chose them based on their previous experience in the gaming sector and our trust in their communication.

Describe the project in detail.

We discussed the app structure in several phone call meetings. It was important that they fully understood our vision and goals. They built the backend and frontend of our iOS product.

What was the team composition?

We were assigned a project manager as our main contact. I was told that we had a backend and frontend developer working on our product.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within two months, we achieved 1,500 downloads and 300 weekly players, which we are delighted with. We’ve received several five-star reviews and we keep hearing positive feedback on the design and product.

How effective was the workflow between your team and theirs?

They were in constant communication with us, telling us what progress had been made and informing us of ongoing changes. They also worked on the weekends, which was a massive help.

What did you find most impressive about this company?

I was blown away by their development skills and their understanding of the communication style we wanted. Their ability to deliver within a short deadline was also vital.

Are there any areas for improvement?

No, we were completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Dev Projects for Marketing & Advertising Firm

"They have very strong skills in mobile app development and Node.js."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2015 - Ongoing
Project summary: 

After creating the wireframes, SERAPHIC™ designed and developed a mobile app that can be used by vacationers on a ship. They also assisted with other design and development projects.

The Reviewer
 
11-50 Employees
 
Fort Lauderdale, Florida
CEO, Advertising Firm
 
Verified
The Review
Feedback summary: 

The app gained popularity almost immediately and got rave reviews from users. SERAPHIC’s highly-skilled team goes above and beyond to meet all needs, while their responsiveness and ability to quickly address issues made them a reliable partner.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an advertising company. We help our clients with ad-buying strategies, as well as web and mobile applications. We work with both large organizations and local hospitals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SERAPHIC™?

We receive many design and development requests from our clients, so we were looking for additional development resources to help us manage those requests.

SOLUTION

What was the scope of their involvement?

We've worked on a number of projects with SERAPHIC. One of the projects they helped us with was the mobile development work for a large internet service provider. SERAPHIC created an application that uses Beacon technology. They guided the entire process, from wireframing and designing the app to implementing the portion of it. The app is designed to be used by vacationers on a ship.

What is the team composition?

I usually work with both of their owners, but there is also a team of 8–9 people working on our project.

How did you come to work with SERAPHIC™?

I found them on Upwork.

How much have you invested with them?

The cost of our projects ranges from about $3,000 to $15,000–$20,000.

What is the status of this engagement?

We started working with them in April 2015, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had 50,000 downloads within the first two or three months. The app is very user-friendly and people love it. We still get compliments on many features.

How did SERAPHIC™ perform from a project management standpoint?

They're very responsive and jump on the phone with us any time we need them. If an issue comes up, they're always ready to sort it out as soon as possible. We've used Jira, Teamwork, and Slack to keep track of our projects. SERAPHIC has become a part of our team, so they're using the same project management tools that our clients are using. We also use WhatsApp and email to stay in touch and we have weekly meetings via Skype.

What did you find most impressive about them?

They have very strong skills in mobile app development and Node.js.

Are there any areas they could improve?

They have a great team, but they could certainly expand and hire even more people internally.

Do you have any advice for potential customers?

Be very clear about your goals and your timeline. There are a lot of variables in any project, so you need to have a clear vision of what you're trying to achieve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're good about meeting their deadlines.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already recommended them.

Android App Development for Real Estate Wholesaler

"SERAPHIC™ was able to field questions and adapt to our needs and goals as we went along."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Oct. 2017 - Mar. 2018
Project summary: 

SERAPHIC™ developed and iterated a custom Android app for a real estate company, with the primary new feature being capability to tag homes via Google Maps.

The Reviewer
 
1-10 Employees
 
Coppell, Texas
Joe Glines
New-Tech Realty
 
Verified
The Review
Feedback summary: 

The working app launched in the Google Play store and has received positive feedback from key stakeholders. SERAPHIC™’s responsiveness and ability to turn constructive feedback into on-time deliverables were hallmarks of their work. The team’s helpful nature made them a valuable partner.

BACKGROUND

Please describe your company and your position there.

I'm the CIO and technology officer for a real estate wholesaler. We find off-market properties and then sell them to investors.

OPPORTUNITY / CHALLENGE

OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SERAPHIC™?

We needed to hire an external resource to help us develop an Android app.

What were your goals for this project?

We wanted an app that leverages Google Maps to tag homes.

SOLUTION

How did you select this vendor?

We evaluated various companies and spoke with a few to evaluate their skills. After having multiple calls with SERAPHIC™, we realized they had a great skill-set, took direction well, were able to adapt to our needs, and offered an excellent price point.

Describe the project in detail.

We had a series of discovery meetings with SERAPHIC™ to discuss our goals and objectives. They sent us mockups within the first week. They finalized the design after a few iterations and discussions with our marketing team.

What was the team composition?

We only met with the team lead.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

SERAPHIC™ developed our tool in a quick and timely manner. The app, which is available on the Google Play store, allows us to get great input on homes in the area in a structured way.

How effective was the workflow between your team and theirs?

The workflow was great. The team lead was responsive, bright, and helpful. SERAPHIC™ was always responsive and open to our ideas, thoughts, and changes. 

What did you find most impressive about this company?

Their responsiveness was amazing. SERAPHIC™ was able to field questions and adapt to our needs and goals as we went along. They were easy to work with and agreeable. They didn’t try to claim "that’s out of scope" on every little change.

Are there any areas for improvement?

No, they're great to work with.

5.0
Overall Score I greatly enjoyed working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very responsive.
  • 5.0 Cost
    Value / within estimates
    They're much less costly than their competitors.
  • 5.0 Quality
    Service & deliverables
    They delivered what we wanted in a timely manner and under budget.
  • 4.5 NPS
    Willing to refer
    They were great to work with.

Mobile App Dev for Travel-Booking Platform

"We appreciate their positive team spirit and enthusiasm toward the work."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2016 - Ongoing
Project summary: 

SERAPHIC provides development support and created an app compatible with both Android and iPhone devices. They continue to implement new features, including a digital wallet and a functioning back office.

The Reviewer
 
2-10 Employees
 
Czech Republic
Ivanna Hronova
CEO, Travel A La Carte
 
Verified
The Review
Feedback summary: 

The app was successfully launched and functions as expected, gaining a steady stream of users. Throughout the engagement, SERAPHIC has been communicative and dedicated to continuously improving the app. They are eager and skilled, making them a quality partner moving forward.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Travel A La Carte, a travel booking platform that acts as a one-stop-shop.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SERAPHIC?

We were looking to outsource the development of our mobile app.

SOLUTION

What was the scope of their involvement?

SERAPHIC developed our app for Android and iOS devices, along with the back office. They continue to make updates and add features to improve the UX/UI. Inside the platform, they built features that allow users to book flights, accommodations, and events at once. Their developers are implementing a digital wallet for payment purposes and they follow our specifications.

What is the team composition?

We work directly with Raman (Founder & CEO, SERAPHIC) and three developers.

How did you come to work with SERAPHIC?

I followed a recommendation from a connection on Upwork. We sent out a tender for a demo version, and SERAPHIC was the best.

What is the status of this engagement?

We started working together in June 2016 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has earned a significant amount of users. Everything has been delivered on time and matches our vision, so far.

How did SERAPHIC perform from a project management standpoint?

They’re a very responsive team. We primarily communicate through WhatsApp, Skype, Bit Chat, and email.

What did you find most impressive about them?

We appreciate their positive team spirit and enthusiasm toward the work. They are always willing to join our special events—we enjoy working with them. Their communication is also solid.

Are there any areas they could improve?

There is nothing to improve—we’re happy with them.

Do you have any advice for potential customers?

It’s helpful to keep a spreadsheet of tasks to left to complete so both sides have access to the progress.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Social Media Reward Program

“I appreciate their honesty and transparency. ... they’re capable and willing to complete the work I assign.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

Seraphic developed a reward-based social media app for iOS and Android. They enhanced the AWS server’s app hosting capability, provided updates, and addressed bugs. They also revamped the app’s website.

The Reviewer
 
1-10 Employees
 
Salt Lake City, Utah
President, Social Media App
 
Verified
The Review
Feedback summary: 

They were integral to every step of technical development and were quick to communicate project details. Timely resolution of issues could be improved however, they delivered a high-quality product that users gravitate towards.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a social app company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seraphic Infosolutions?

We needed to develop an iOS version of our reward-based social media app.

SOLUTION

What was the scope of their involvement?

We designed the wireframes for a social media app similar to Twitter or Instagram. From there, they built out the whole app for iOS and are currently developing an Android version that is nearing completion. Involved in every aspect of technical development, they optimized our AWS server for app hosting, used TestFlight to fix bugs, and provided updates prior to launching on the App Store. The app allows users to take or access photos and post them for comments and likes. This earns users points that are redeemable for gift cards to various retailers via the in-app store.

To facilitate a necessary revamp, they developed our website using Laravel and worked on its backend database.

What is the team composition?

There were 6 team members working on the app. Initially, I spoke only with the project manager, but as the process continued, I spoke directly with specific backend and iOS developers.

How did you come to work with Seraphic Infosolutions?

We found them on Upwork after having negative experiences with 2 previous vendors. We considered various factors before hiring them including, cost, rating, and honesty. Their bid was reasonable and their rating was excellent. After speaking with them directly, we were certain they could complete the project and be pleasant to work with.

How much have you invested with them?

We’ve spent just under $20,000.

What is the status of this engagement?

We started working together November 2016, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered a high-quality app that users enjoy. An easy-to-navigate interface has enabled it to perform well.

How did Seraphic Infosolutions perform from a project management standpoint?

Any software development will experience bugs, but they’ve usually been quick to address them. We communicated through Skype and email and they’ve reliably been available. Overall, they’ve done a good job of staying within budget and on schedule.

What did you find most impressive about them?

I appreciate their honesty and transparency the most. I can trust that they’re capable and willing to complete the work I assign. They effectively communicated where the project was and exactly what they were working on. They’d also recommend potential improvements to the app as development continued.

Are there any areas they could improve?

Pro-actively communicating specific timeframes for issue resolution would’ve improved my experience.

Do you have any advice for potential customers?

Being as clear as possible regarding the proposed scope of work will make inevitable issues or changes less jarring.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We experienced a few issues that took longer than I hoped to resolve.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Nothing’s perfect, but they made sure we were satisfied with what they produced.
  • 5.0 NPS
    Willing to refer
    I would recommend them.

iOS Dev for Software Company

"They’ve done a good job making sure they’re doing all the testing to avoid crashes."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2015 - Jan. 2017
Project summary: 

Seraphic Infosolutions designed and developed a business management system for iPad. Key features included Invoicing, digital signatures, photo and video uploading, account management, and project management.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Venu Gooty
Founder, Genie Labs
 
Verified
The Review
Feedback summary: 

Seraphic Infosolutions delivered a viable platform that users enjoy, and they are always available to fix bugs as necessary. The team negotiated deadlines that worked for them and then stuck to them. While they don’t work in every technology, their code was strong in their areas of expertise.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Genie Labs, which is a software for small businesses to manage their day-to-day business on tablet devices. We have fewer than 10 employees at this point, and we’re located in Austin, Texas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seraphic Infosolutions?

When we started the business, I was looking for people who could help me out with developing the product on a mobile device, specifically an iOS platform. I had already worked with a few guys, but one of the developers quit the organization. I was searching for more people, and that’s how I got in touch with the Seraphic guys, and it grew from there. I’ve worked with them now for over a year and a half.

SOLUTION

What was the scope of their involvement?

On the development side, they help me with mobile application development and a little bit of web development as well. The application they built is a pretty sophisticated and complex one, so it does require quite a few areas of integrations with different third-party systems. The Seraphic guys developed a lot of those integration points and the overall solution.

It’s a tablet-based application, which mainly works on iPads. It allows businesses to manage their entire projects, as well as their business accounts, on the tablet. It’s used to show and sell the work, so it’s probably used by companies which are small businesses, like landscape designers, interior designers, photographers, electricians, plumbers, painters, all those kinds of people who primarily provide home services or event services. They need to show and sell their work, and the app allows them to showcase their photos and videos. They can also showcase the different products and services they are selling, add prices to it, add these to a cart, and then create a code or an invoice out of it.

Once you create a quote or an invoice, you can also take an actual signature from the individual when you are talking to them in person. You can also capture signatures online. Once you do all that, then you can start managing different aspects of the project, such as conversations with the customer, notes, project-related events, and all that kind of stuff. You can manage your leads, and once a lead converts into a project, then you can manage the project end-to-end within the tablet device or in the online web-based interface.

The creative work was done by both sides. We already had some creatives, and some parts of the wireframes were already done. A good thing about Seraphic is that they were able to bring a little bit of thought leadership in terms of recommending how the app could be further streamlined and improved, and how we could change some of the designs that we initially set up. Although we initially had a set of designs first, we ended up making quite a few changes based on the feedback we got.

How did you come to work with Seraphic Infosolutions?

I think I found them on Elance quite a while ago. I initially had some Seraphic guys complementing our team. They started working with our team members. The existing guys had some issues with mobile application development, so Seraphic started helping us out. At a later time, they ended up becoming the entire mobile team, so I ended up getting rid of my mobile development team.

How much have you invested with Seraphic Infosolutions?

I spent between $30,000 and $40,000.

What is the status of this engagement?

We started working together in June of 2015, and the project was completed in January of 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

During the first six to eight months, we had more than 2,000 customers using the platform. The overall feedback on the app has been extremely good. People love the app. Compared to other applications I’ve seen, I think they’ve done a good job making sure they’re doing all the testing to avoid crashes. Whenever I find issues with the app, or if there are any crashes, they get back to it immediately and they know how to fix it quickly. I’m happy with the work they’ve done.

How did Seraphic Infosolutions perform from a project management standpoint?

From a deadline standpoint, overall it was okay. There were times when we had to negotiate on the deadlines, but I think that’s expected with any project. There were a couple different people, but on average, I had about three guys. They did fine with the communication. We had daily calls. A lot of the web development was being done on our side, and we ended up collaborating quite a bit with them. It was mainly my team members who were working with them. We used phone and GoToMeeting to communicate. At the same time, we also had a few guys working from an offshore arm, so they ended up traveling to our offices as well, and we got to know them better through these visits.

What did you find most impressive about Seraphic Infosolutions?

From a quality and commitment standpoint, it was really good. One of the challenges I’ve seen with other agencies, and even my own team, is the issue of the quality itself. Seraphic was able to get back to me about the quality expectations, and they delivered it. I think that was the best part of it, and I was pretty happy with them.

Are there any areas Seraphic Infosolutions could improve?

I think they need to get a little more organized and also increase their areas of skills. For example, I was trying to also do some work related to Xamarin development, which is also for mobile. Seraphic didn’t necessarily provide that sort of skillset. I think having those skills is going to be extremely valuable.

4.5
Overall Score I think it was excellent.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were times when we could have done better.
  • 5.0 Cost
    Value / within estimates
    I got them for a good price, and the value they delivered was good.
  • 5.0 Quality
    Service & deliverables
    I’m pretty happy with the quality.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them multiple times.