Sensi Labs

Please describe your company and your position there.

Unity Group is one of the largest IT providers of commerce digital transformation solutions with HQ in Poland, offices in Switzerland and USA and extensive portfolio of over 50 e-commerce implementations. We offer bespoke software solutions as well as maintenance and further development. I am one of the co-founders and managing partners

For what projects/services did your company hire Sensi Labs?

Sensi Labs was responsible for creating some modules and MVP of our first product software - data analysis and prediction tool for e-commerce

What were your goals for this project?

The goal of the project was to prepare software solution that will help marketing professionals recognize customers behaviour patterns, predict sales opportunities and optimize marketing budgets in e-commerce environment. We have established detailed guidelines of different modules to be prepared within the given period of time as MVP.

How did you select this vendor?

We have noticed during the previous cooperation that Sensi Labs is a highly knowledgeable and effective team. We needed a partner experienced in developing IT projects especially software products offered on SaaS basis.

Describe the project and the services they provided in detail.

Initially, we set the timeframe and the system specification of specific modules. Then, after costs were agreed, we started cooperation. Sensi Labs was responsible for preparing crucial product modules: client management module, user interface module and data presentation module.

What was the team composition?

We cooperated with CEO and two senior developers

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to this project, as a service company, we have learned to implement our own IT products. Thanks to the experience gained from cooperation, we implement further projects. Such knowledge and experience is priceless, especially during crisis time.

How was project management arranged and how effective was it?

I am very happy with how the software turned out. Everything I discussed with the team happened— from our first duiscussion through all the changes. I believe they did a good job with the project. Our clients can definitely work with the software, and right now it doesn’t seem to need any significant changes.

What did you find most impressive about this company?

We were looking for experienced partner that will help us developing our own product for data analysis in e-commerce and avoid pitfalls and mistakes. They did their best to help us not only develop the software but also shared with us their knowledge and experience. It is also rare to get in touch with the CEO directly. Being able to talk to Paweł and having a transparent dialogue made this cooperation even more exceptional.

Are there any areas for improvement?

I am very satisfied with how the entire cooperation was going through and I don't see any special areas for improvement. The Sensi Labs team offers excellent value for money.

Please describe your company and your position there.

I am the owner of a startup aimed at helping US financial services companies comply with new cybersecurity laws.

For what projects/services did your company hire Sensi Labs?

We needed a minimum viable product to be built quickly and cost-effectively. We also needed a refresh of our marketing website to coincide with the branding of our new web application.

What were your goals for this project?

The goal of the project was to have a clean, working and impressive piece of software to show to prospective clients. The ability to add new modules and functionality in the future was also critical.

How did you select this vendor?

We selected Sensi Labs after talking to several other Polish software development companies. Their time estimates were closely aligned with that of several others but were more cost-effective. Sensi Labs also had an impressive portfolio on their website.

Describe the project and the services they provided in detail.

Sensi Labs developed a web application to our specifications. Built in React Native with a Node.js backend and using Google's cloud capabilities, such as Firebase and Google Cloud Run, our application is built for scalability and leverages a relatively inexpensive infrastructure.

What was the team composition?

We worked closely with Sensi Labs Chief Technology Officer to define terms of the engagement and to ensure that their team could handle our project. Communication was excellent with Sensi Labs, as we were provided a single project manager to handle all day-to-day interaction. This individual in particular brought immense value and organization to the project. The rest of the team consisted of designers and front and backend developers that we interacted with less but were clearly well-prepared for the project.

Can you share any information that demonstrates the impact that this project has had on your business?

Our product is new at this point, but is an impressive piece of technology to have been developed in less than 60 days at a competitive rate. Simply having software, rather than a manual "offering" to show is a differentiator for us.

How was project management arranged and how effective was it?

Project management went through a single point of contact at Sensi Labs with whom we loved working. We've requested to work with our project manager again whenever we have additional development needs. His attentiveness was exactly what we needed for our project.

What did you find most impressive about this company?

Sensi Labs was able to provide quality work quickly and cost-effectively. We were unsure about offshoring our development work but Sensi Labs proved those concerns to be unfounded.

Are there any areas for improvement?

Not that I can think of.

Please describe your company and your position there.

We are producing robotized production stations for automotive, aerospace, healthcare and food production industry. Our specialization is delivery prototype solutions tailored to meet customer requirements.

For what projects/services did your company hire Sensi Labs?

Sensi Labs is very effective in delivering value added to our customers. In most cases customers need an effective way for getting production status information from robotized stations to their ERP and MES systems. Additionally, quite often clients are looking for flexible way of producing which involves using machine learning and AI solutions. We may state, that software solution Sensi Labs delivers suit to the industry 4.0 solutions.

What were your goals for this project?

The main goals were: 1. Make flexible robotized production station with short time of retrofitting in case of change production needs 2. Getting various information from sensors and then finding the patterns which could help predict breakage of machine components. That is vital in prediction maintenance of station. 3. Integrate station with customers software ERP and MES 4. Some sort of digital signage for displaying production status 5. Using advanced ML and AI algorithms for machine vision systems for finding orientation of details with the complicated shape or structure and for quality control.

How did you select this vendor?

We started the project together and the quality of work and professional attitude convinced us to work st different projects too.

Describe the project and the services they provided in detail.

At the beginning they invited us to their headquarter in order to show their capabilities and ask about our needs. As we agreed to start working together there were a couple cyclic meetings with engineers from both side and after each we got short statement what was agreed during the meeting. After finishing of each step they were well prepared for showing us what is done and, what is more important, their ideas and recommendations. At the end they worked with us tightly in order to make implementation time as short as possible.

What was the team composition?

The project was handled by project manager, five developers and tester. If I had any doubts CEO was always available.

Can you share any information that demonstrates the impact that this project has had on your business?

We could offer to the clients complete solution tailored exactly to their needs. Having possibility to offer production station with complete software environment gave to our company great competitive advantage comparing to other companies on the marked.

How was project management arranged and how effective was it?

The Sensi Labs teem was available for us all the time and they updated us with all the necessary information as frequently as it was necessary.

What did you find most impressive about this company?

For us, the most impressive thing was their way of resolving the difficult problems and effective way of mutual teem communication.

Are there any areas for improvement?

Nothing :-)

Please describe your company and your position there.

eo Networks S.A. is a company specializing in the development and maintenance of software solutions, as well as in the provision of maintenance services in the corporate and public sector.

We offer services in building dedicated solutions, portals, transaction systems, communication tools, information architecture and content management, CRM and ERP systems. I am the CTO of the company.

For what projects/services did your company hire Sensi Labs?

In this case we hired Sensi Labs to help us in creation of crucial elements of developed software which is a part of bigger project for one of our customers. Generally Sensi Labs developers help us to develop software in Java/C#/PHP/Python technologies.

What were your goals for this project?

We needed a system that was designed to meet our customer requirements. We required C#/.NET technology and ability to work with distributed architecture and deep integration with customer legacy systems.

How did you select this vendor?

We have noticed during the previous cooperation with the CEO that Sensi Labs is a highly knowledgeable and effective team, so we chose them for our project. Initially, we set the timeframe and the system specification. Then, after presenting the costs, we started cooperation.

Describe the project and the services they provided in detail.

Project we do with Sensi Labs is a part of bigger project for our customer. We have to create, deploy and maintain distributed document generation tool. Sensi Labs' developers enrich our agile team and are responsible for end-to-end and continuous software delivery.

What was the team composition?

Sensi Labs developers are crucial part of our agile team. We also cooperate directly with CEO. In the time of writing the review we work with four software developers.

Can you share any information that demonstrates the impact that this project has had on your business?

Competence and knowledge of the Sensi Labs team helped us to work very efficiently and react very fast for requested changes. This and ability to work in flexible way convinces our customer that we provide high level service.

How was project management arranged and how effective was it?

The team is managed by us using agile methodology. We provide project manager, architect, analyst and testers. Sensi Labs provides developers. Customer provides Product Owner. We use Jira, GitLab, Teams and CI/CD tools. We communicate in English daily.

What did you find most impressive about this company?

Sensi Labs offered a one-stop solution. With a lot of companies, it is rare to get in touch with the CEO. Being able to talk to Paweł directly and having a transparent dialogue with him separates them from other companies.

Are there any areas for improvement?

As of right now, there is nothing that comes to my mind that needs improving. I am satisfied with how the entire process has been going. What will accurately determine their value will be the results.

Please describe your company and your position there.

Institute of Mediterranean and Oriental Cultures, Polish Academy of Sciences is a scientific institution interested in archaeology, social studies and politology of the Mediterranean and Oriental regions. I am an Assistant Prof. there responsible for the Centre for Research on the Egyptian Temple.

For what projects/services did your company hire Sensi Labs Sp. z o.o.?

Our research was based on paper and digital document but we haven't got a proper database that would help our work. We've hired Sensi Labs to translate our research requirements into technical requirements and build an application that fulfils our needs.

What were your goals for this project?

The goal was to create flexible and easy to maintain the researcher's database. The goal also was to make it easy to use for people without IT technical knowledge, so we won't need constant support to expand our data tables.

How did you select this vendor?

They were recommended to us as a company who listens and understands customers needs and are able to make them real.

Describe the project and the services they provided in detail.

They've started with inviting us to workshops during which they're CTO and development team was present. They've asked a lot of questions to understand what we want to achieve - this didn't require for us to have any technical knowledge. We just said what we need. Then they've analysed it and came up with an idea of how to make it happen, what tech stack is required, what are pros and cons and how would it work. They've patiently explained it all and made sure we understand everything.

Then, once we've accepted it, they've started to work on it. Every two weeks we had a meeting during which they've shown progress and explained what was done. We had an opportunity then to correct if course they've taken was not perfect. But most of the time, it was perfect. Once the project was delivered they've arranged a group session during which they've taught everyone involved on our end how to use this application. They were very understanding, flexible and helpful all the time.

What was the team composition?

Sensi Labs's team consisted of their CTO, Project Manager, 7 developers and tester.

Can you share any information that demonstrates the impact that this project has had on your business?

It allowed us to both works digitally on our research and publish this research online with one click. It changed the way we work in a very positive way, we've gained a lot of time that can be allocated in proper archaeological research.

How was project management arranged and how effective was it?

Their CTO and Project Manager were available on every demand and were patient in explaining what they are doing and how they do it. We've felt we have full control on the project.

What did you find most impressive about this company?

Their openness, willingness and patience to explain everything and understand our requirements. They valued this cooperation and wanted to help us build the best system possible. Their technical knowledge is amazing, we had zero problems with the application after it was deployed. It is very impressive.

Are there any areas for improvement?

Don't think so.

Introduce your business and what you do there.

We are a UK used car classified portal. Effectively, we work with 1,500 dealers who post stock on our site and with consumers shopping for used vehicles. I'm the managing director.

What challenge were you trying to address with Sensi Labs Sp. z o.o?

We had a platform built in PHP and Drupal, but the infrastructure was starting to break as we made changes to the site. Without a series of workarounds and hacks, we couldn't use the site properly. We decided to create a custom platform for the security of the site and the business.

What was the scope of their involvement?

Initially, we went through a detailed analysis of the existing site. We had workshops that covered what we wanted the site to do, user journeys, functionality, and things that weren't working properly on the old site. We provided our specifications, and they captured everything we required. We gave them some artistic license, but we didn't want to move very far from our existing branding and user journey. We added functionality, but weren't completely replacing what we had on the user-facing side.

What is the team composition?

We have one main point of contact, and we worked with a team of about eight on and off.

How did you come to work with Sensi Labs Sp. z o.o?

They had experience in the UK automotive market, and they'd worked with one of our partners. They did some support work for us on the old site, so we already had an idea of how they worked when this project began.

How much have you invested with them?

We spent about £70,000 (approximately $87,000 USD) in total. That was slightly higher than the original project, but we added extra functionality after our initial discussions.

What is the status of this engagement?

The project started in August 2018, and we still have a great relationship with them. We transitioned to the new platform in November 2018, and they support smaller projects now.

What evidence can you share that demonstrates the impact of the engagement?

We're really pleased with the project. The site is far quicker, and we operate at about 25-30% capacity. Before, we were at about 90% capacity. They've given us a great foundation for growth.

How did Sensi Labs Sp. z o.o. perform from a project management standpoint?

We visited them a few times and had a good idea of who the team was, and they had a good understanding of what we wanted. We had a lot of conversations over Skype, and they have their own management software where we can log tickets and communicate with them.

What did you find most impressive about them?

They're very detailed, passionate, and forthcoming about their ideas. They think outside the box and come up with solutions to problems we hadn't even considered. They gave us recommendations for user journeys, but they never overpowered us. If we wanted them to make changes they hadn't recommended, they were always willing to go along with us.

Are there any areas they could improve?

We were really happy with them. There was a little staff turnover partway through the project, but that wasn't something they did wrong. It wasn't foreseen, and we don't fault them.

Do you have any advice for potential customers?

Regular communication is key. We were detailed right away, and they spoke very good English. We learned not to leave any ambiguity, as they will build exactly to your specifications.

Introduce your business and what you do there.

I’m the CIO and board member at ProService Finteco, a financial services software provider.

What challenge were you trying to address with Sensi Labs Sp. z o.o.?

We had a lot of work and needed help with web development.

What was the scope of their involvement?

They’re helping with web-based solutions for financial institutions. They helped me with several projects, most of which were connected with the products I developed for fund investment companies. These products are web solutions to make it possible to sell some investments for individual contributors.

 When I have platforms and have to do, new deployments for new customers, new customization, or new functionalities, I’d give them a project to make the whole project and deployment for one of our customers.

The second way we worked is I borrowed their programmers and I put them in my team. The worked on developing some bigger tool. They use PHP and Angular coding languages. The projects each took about six months.

What is the team composition?

We generally worked with three people. I was in contact with Pawel (CEO, Sensi Labs Sp. z o.o.). They had a project manager dedicated to the project.

How did you come to work with Sensi Labs Sp. z o.o.?

I was looking for a company that wasn’t huge but had a portfolio showing they’ve accomplished some things. I did an online search and also talked with some people I know. I got good references about them from colleagues.

How much have you invested with them?

Each six-month project was $100,000.

What is the status of this engagement?

We started working together in June 2017 and the project lasted until December 2018.

What evidence can you share that demonstrates the impact of the engagement?

Generally, their work was really good. They finished the fixed price projects on time and the customers were happy. I’m happy with the quality of work they delivered. We’ll hire them again in the future.

How did Sensi Labs Sp. z o.o. perform from a project management standpoint?

We communicated via Skype and had daily standups to keep on track. In the beginning, we had their staff come to our office for a week-long training to make things easier.

What did you find most impressive about them?

I’d hire them again for this type of work.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

My advice is to be able to work remotely.

Please describe your company and your position there.

I am the chief product officer (CPO) and co-founder of Booksy. Booksy is a beauty marketplace for finding, scheduling, and managing appointments, anchored by a SaaS app for business management. It creates a convenient and easy connection between customers and their health and beauty providers while utilizing everyone’s favorite can’t-live-without accessory—their cell phone. 

For what projects/services did your company hire Sensi Labs Sp. z o.o.?

We engaged Sensi Labs Sp. z o.o. to help our team with a number of software development projects.

What were your goals for this project?

We didn’t have enough internal resources to independently carry out our development work, so we decided to outsource them. Thanks to this, we have noticed an increase in productivity.

How did you select this vendor?

My co-founder and I have worked with them on previous projects, so we know them and their quality of work. When the time came for us to choose a software company to help, we decided to work with them because of our previous good experience.

Describe the project and the services they provided in detail.

Sensi Labs works with our internal development team to develop and maintain various software products such as: Pipedrive—system expansion and integration, Braintree—system expansion and integration, and payment methods. In addition, they help us bug fix current problems.

What was the team composition?

They have one project manager who’s with us throughout the whole process. We also work with frontend and backend programmers. Their company has enough staff that they are able to provide an experienced team when we need it, rotating in members as required. The current team that works with us consists of PHP, Python, and Java developers.

Can you share any information that demonstrates the impact that this project has had on your business?

We are very satisfied with the results. Sensi Labs Sp. z o.o. works in a transparent manner, providing accurate estimates in advance. They are ready to face challenges and can work under time pressure, which helps us to meet the deadlines. They have an impact for our company in terms of work power, so we are able to develop faster because of their services.

How was project management arranged and how effective was it?

Most of a time we use our own project manager because we prefer to keep that responsibility on our end. We have a better understanding of the project and how it relates to our business, so we decided it would be more efficient to have them focus solely on the technical components. 

Looking at their work ethic, they are focused and goal-oriented. Each task is well executed. If necessary, they provide objective feedback on any problems and challenges that arise.

What did you find most impressive about this company?

They always deliver projects on time. If there is a problem, they alert us in advance and promptly address it. We’ve never felt left in the dark. Additionally, they are very flexible. When we decide to change the project’s direction, Sensi Labs Sp. z o.o. is able to quickly rotate staff to accommodate our requests.

Are there any areas for improvement?

No, I'm very satisfied with everything I've done with them so far.

Please describe your company and your position there.

I'm a consultant to blue chips B2C and B2B brands, and start-up entrepreneur.

For what projects/services did your company hire Sensi Labs, and what were your goals?

We required a fast proof-of-concept classifieds website that could later be extended with a roadmap of additional features and functionality.

How did you select this vendor and what were the deciding factors?

We knew Sensilabs through other projects they had undertaken for business contacts who spoke very highly of their work and their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project included customising proven Sensilabs technology (ASP.net / AJAX) as per our brief, and interpreting and implementing UX design as per our designs.

How many people from the vendor's team worked with you, and what were their positions?

We were supported by three roles from the Sensilabs team, an account director, engagement lead and project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered on time and is fulfilling its role in drumming up investment interest.

Describe their project management style, including communication tools and timeliness.

Most communications were run through Rocket chat and Google docs where we shared designs, briefs and trackers.

What did you find most impressive or unique about this company?

Sensi Labs was uniquely flexible, collaborative, and with an entrepreneurial style of working with clients, which greatly enhances the outputs and leverages the benefit of their vast experience to avoid unnecessary issues and issues.

Are there any areas for improvement or something they could have done differently?

Sensilabs have gone over and above on the whole, and, where necessary, have always remedied any (small) issues or discrepancies in double quick time.

Please describe your company and your position there.

Triger offer software as service for e-commerce.

For what projects/services did your company hire Sensi Labs, and what were your goals?

We've hired Sensi Labs to create a mobile app for support e-commerce.

How did you select Sensi Labs and what were the deciding factors?

We have cooperated few times in the past. First time we selected them based on their vast experience in mobile & web-based app design and development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Upon agreeing on the scope, we scheduled a kickoff meeting that laid out the steps, Sensi Labs proactively explored all tools and features, came back with a solution and we iterated to the end result.

How many people from the vendor's team worked with you, and what were their positions?

We spoke to 5 people throughout the process (PM and developers) and we have been working closely with 2 team members.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was delivered within a very impressive timeframe and does everything we imagined it'd do.

Describe their project management style, including communication tools and timelines.

It has been a pleasure working with Sensi Labs, the communication was easy and Sensi Labs’ flexibility is delighting. We've communicated via email, Zoom and Jira.

What did you find most impressive or unique about this company?

Their willingness to succeed together with us. Their dedication to make good, useful and successful products is as if they had a stake in it is impressive. This shows whether a company is a partner or simply a vendor or a contractor. Sensi Labs, in this regard, is a true partner.

Are there any areas for improvement or something they could have done differently?

No, not at all. We don’t have anything negative to say about Sensi Labs. They are great and they have done an amazing job with the app.