E-Commerce Development Agency
Creating and developing e-commerce products
(online stores, marketplaces, landing pages and services)
9 years in e-commerce and counting
We’ve been engaged in e-commerce business ever since the establishment of our agency.
Our core competency is the ability to use the right tools and technologies in the right quantities with the aim of achieving tangible financial results (see our cases and read our customer reviews).
The competencies possessed by Sense Production team are as sharp as a samurai sword and geared to the needs of e-commerce business. Each Sense-i does the job knowledgeably with skill, thereby strengthening the results achieved by other team members.
Our expertise: e-commerce strategy, ux/ui design, content management, content marketing, digital marketing, branding & identity, mail-marketing, larval development, django development, copywriting, e-commerce seo.
Life after project launch
We provide post-launch support to almost all projects that were published on our website. The amount of such support will be decided on an individual basis.
You can work with us as our partner – it’s cheaper than employing your own staff.
Let's get acquainted
Maybe we are the team that you’ve been trying to find for a long time.
headquarters
other locations
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764 30TH AVESan Francisco, CA 94121United States
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Suite 4005, 10 Great Russell StreetLondon WC1B 3NHUnited Kingdom
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Portfolio
SOVAjewels.com, Mirasvit.com, CustomPrint.market, Luxoptica.ua, Soundmag.ua, RetroMagaz.com, Chicco, MOYO.ua, Maxi.az, MTA.ua, Finscanner.ua, Pipl.ua, Distar.ua, Chila.ua, Solo.com.ua, e-Zoo.com.ua, Camellia.ua, Castaeyewear.com, Vencon.ua, F.ua, Newstrade, MebelOk.com, ssk.ua, Loveyou-Jewels.com, NewsTrade.io
Mirasvit - top Magento extension provider
Mirasvit is the world’s leading provider of Magento extensions. For 13 years, the company has been supporting businesses in 125 countries to make their online stores more convenient and user-friendly, increase their efficiency and income.
Services
UX/UI Design, UX Strategy, E-commerce consulting
Task
The main problem with the website design was that it didn’t reflect the true competitive advantages of the company. The client wanted to highlight all the product strengths, create a user-friendly navigation system, place an emphasis on high-quality support. Demonstrate social proof in the form of user reviews of the product and the work of the company as a whole. Personalize the website and convey a sense of real human interaction to online users.
Solution
We developed a striking design with branded features that can compete successfully with the current market trends. Intuitively comprehensible icons and illustrations provide simplified navigation and content perception.
The website’s homepage displays social proof in the form of product reviews, indicating the number and geography of purchases made by a particular customer. It also demonstrates the actual level of customer satisfaction with technical support which is evaluated on the basis of 100 latest reviews.
We created a user-friendly sorting system for the product catalog. The discount amount is made visible to customers when purchasing several modules, as well as the rating and reviews of a particular product. We also developed a global navigation for the product card, highlighted the main advantages of the product and locked them at the top of the page.
We personalized the website, told the company’s story on behalf of its founders and presented the team of professionals that are working on the project. As a result, the clients have the impression that they are interacting with live and interesting people, even in the online mode.
Finscanner - financial services
Finscanner allows you to select and order financial services from anywhere in the world. Finscanner is based on the simple idea that financial products should be available to everyone through one simple and user-friendly interface accessible on all devices around the world.
Services
UX/UI Design, E-commerce consulting, Laravel Development, Content marketing
Task
If you are in the process of purchasing an insurance policy, it is often difficult to make the right choice. You need to choose an insurance company, review policy conditions, go to the company office to conclude a contract or buy insurance on the website that is often inconvenient and outdated. When it comes to OSAGO policy, it is also important not to forget about renewing your car insurance. Therefore, we were faced with the task of simplifying and automating the process of purchasing insurance, making it as fast and as comprehensible as possible.
Solution
The client approached us with an interesting idea. We used it as a basis for developing a system that offers a whole new level of quality of insurance services. We created a logical structure of online service and implemented all of its “work mechanics”: offer comparison and selection tool; step-by-step purchase and receipt of service by the customer. We visualized the checkout process with the help of easy-to-understand illustrations and reduced it to three simple steps: enter information, choose an insurance company and view its ratings, make a purchase.
“My Insurance Policies” tab was implemented on the “My Account” page where customers can view their car fleets. The notification system sends a reminder in the form of an SMS or email message in advance of the insurance expiration date. This is very convenient for those who own a large fleet of vehicles and find it difficult to track their insurance status manually. This feature is especially useful to Finscanner’s corporate clients such as Uber Ukraine or Bolt.
RetroMagaz - game store
RetroMagaz is a business owned by like-minded gamers. The company has established itself as one of the leaders in its market niche within three years and continues to increase the sale of games, consoles and themed products for gamers.
Results
Conversion rate has grown 27%, while the number of sales transactions has increased by 48% within a month after project launch.
Services
UX/UI Design, E-commerce consulting, Laravel Development, Brand Identity, Content management
Task
The company’s website was built on a primitive CMS using template-based solutions. The client wanted to differentiate his company from other market players, create unique web design and optimize the work of online store. Inconvenient site navigation prevented users from quickly finding the necessary products when choosing from a large assortment, many basic functions were working incorrectly, and the company’s services were not presented in a proper manner.
Solution
The menu and homepage were redesigned to display a list of games for different consoles with a breakdown by genre. We also developed an interactive guide – a game selection wizard where users can get advice on choosing a suitable product.
In addition, different types of product catalogs and cards with special features and highlighted benefits were created for various groups of products.
We developed a global navigation system for the product card as well as special navigation through different versions of one product item. The ‘checkout’ block works according to one of the following three scenarios: purchase of a new product, purchase of the same product in ‘previously used’ condition, and rental of the product. The feedback system not only shows you the ratings and customer reviews of the game, but also allows you to see other games purchased by that same customer.
In parallel, we carried out work on development of corporate style and identity. The newly developed identity reinforced the feeling of a unique gaming atmosphere.
Luxoptica - eyeglasses store
Luxoptica is the largest and most caring network of optical stores in Ukraine. Its product range includes more than 100 world fashion brands as well as in-house brands of eyeglasses and spectacle frames.
Results
Organic traffic conversion rate has grown 34% after the launch of redesigned website, while the bounce rate has decreased by 18%.
Services
UX/UI Design, UX Strategy, E-commerce consulting
Task
Our main task was to increase the rate of website conversion into real sales. It was necessary to improve usability, think out the behavioral scenarios for different target groups, minimize the difficulties experienced by users during product selection and checkout. There was also a problem with finding information and selecting related products on the website. The services provided by the company were not displayed to users.
Solution
Based on the results of analysis, we optimized the information architecture of the project and redesigned the website to meet the needs of end users.
Another key aspect of our work was to show that Luxoptica is a large team of seasoned professionals and competent consultants. We developed a mechanism for booking a doctor’s appointment online with an option to select a specific medical specialist on the basis of his/her qualifications. We optimized the search engine to search for optical stores in different cities: in the list and on the map. Communication was made visible to the public in a website section where ordinary users ask questions and receive answers from a doctor or other competent employee. This made it possible to display all the company’s additional services to customers and simplify the process of obtaining necessary information prior to purchase or during use of the product.
Since the website is frequently used by people with visual impairments, we carried out work to select the optimal font styles and increase the font size.
Soundmag - personal audio salon
Result
The average purchase amount has tripled in just 6 months. Repeat purchase rate has also increased
Services
UX/UI Design, UX Strategy, E-commerce consulting, Laravel Development, Brand Identity, Content management
Task
- Increase premium headphone sale
- Improve site structure and navigation
- Communicate business strengths
Solution
Thought out navigation and menu. Created custom pages (company, shipping and payment). Formulated the benefits and broadcast them on the site. Simplified the process of ordering and created a Thanksgiving page to increase the average check.
In addition to updating the design and improving the functionality of the site, the 3D Viewer chip was offered and fully implemented, which allows you to consider the headphone model on an interactive animated banner. Just hold the mouse cursor over the banner, and the model will turn your head, showing them from different angles.
This decision has greatly increased the sale of premium headphones, which are often chosen for the image component.
SOVA Jewelry House
SOVA is a large-scale production enterprise where the creation of each new item begins with a thorough analysis of worldwide trends and customer demands. A jewelry house that sets the trends in global fashion industry. This is one of the fastest growing Ukrainian brands.
Results
The company’s online store has surpassed all of its offline outlets in terms of turnover and profit within 3 years from the date of project launch, while increasing online sales revenue every year.
Services
UX/UI Design, UX Strategy, E-commerce consulting
Maxi.az - Azerbaijan online hypermarket
Services
UX/UI Design, UX Strategy, E-commerce consulting, Branding Identity
Solution
First of all, we carried out work aimed at improving the usability of company’s website. We developed the website’s logical structure and web design of key elements: main page, menu, product catalog, product card, checkout process.
In parallel, we carried out work on development of corporate style, identity and brand hero.
E-zoo - pet store
This is a true animal lovers club. A reliable and caring online platform was founded by experienced breeders that understand the problems and needs of pets.
Results
Sales conversion rate has grown 42% since the launch of redesigned website, the bounce rate has decreased by 73%, revenue has increased by 75%.
Services
UX/UI Design, UX Strategy, E-commerce consulting, Usability support
Reviews
the project
E-Commerce Development for Electronics Retail Company
"They wanted to achieve success on every project and did their best in the partnership."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Repka.ua online supermarket was founded in 2009. The main direction is the sale of consumer electronics via the Internet. I used to be the co-founder and director of the company.
For what projects/services did your company hire Sense Production?
Over the years since the company's founding, our site has been obsolete. There was no mobile version, and there was no critical functionality that our customers needed. In addition, our range has reached 120,000 SKU (we have added new categories). Therefore, we wanted to develop a user-friendly directory for easy browsing.
The adaptive design was also important. Thus, we tried to get a modern online-store site that would be convenient for our customers and would allow us to achieve our market goals.
How did you select Sense Production?
The following criteria were essential for us - quality, professionalism, punctuality, price, the comfort of communications, and focus on the result of the contractor's team. Before the start of the project, we held a tender between potential participants. The SensePro team won for the number of points.
Describe the project in detail and walk through the stages of the project.
We were interested in doing this project together with the SensePro team. Guys from their team understand the e-commerce market and customers' needs. First of all, we talked about the goals our company wants to achieve, our strengths and weaknesses. The SensePro team then studied the current situation (GoogleAnalytics reports, customer feedback, competitors, etc.).
Then SensePro presented its vision of the project. After a few adjustments, the SensePro team started working, and in a week or two, we received the first prototypes. A couple of months later, we moved on to the design phase, which was interesting because the SensePro team had many exciting ideas and wanted to implement them all instantly. So I had to choose the best.
How many resources from the Sense Produvtion team worked with you, and what were their positions?
My team worked directly with their UX/UI designers and the project manager. Sometimes I had meetings with SensePro CEO Alexander.
Can you share any outcomes from the project that demonstrate progress or success?
We have achieved all the project's goals. It was performed on time and almost on budget. We received a modern online store site with an adaptive version, multilingualism, a user-friendly catalog, etc. Also, during the A / B testing period, the conversion of the new version of the site was 12% higher than the previous one.
How effective was the workflow between your team and theirs?
The project manager Iryna was easy to communicate with and provided us with regular updates. We had both in-person meetings and phone calls. As a result, we received ample warning if a deadline wasn't going to be met.
What did you find most impressive or unique about this company?
Perhaps the most important thing is, They wanted to achieve success on every project and did their best in the partnership. As a result, SensePro's approach helps customers cooperate comfortably and effectively with their team and achieve desirable goals.
Are there any areas for improvement or something they could have done differently?
Perhaps the SensePro team is worth improving (more explained) on their commercial offer. At the beginning of the project, we wasted some time choosing what services we could get and what we needed.
the project
E-Commerce Website Redesign for Online Retailer
"We were impressed with their attitude towards the work and the simplicity of their workers."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Our company is engaged in online sales. This is an online store where you can find almost everything. I am passionate about website development
For what projects/services did your company hire Sense Production?
Our site is over 6 years old and it was necessary to redesign the site. That's why we hired SensePro
How did you select this vendor and what were the deciding factors?
The guys also drew us the first version of the site, which we were very pleased with. Considering the results of the first version of the site, we decided to do the same with them in the second version.
Describe the project in detail and walk through the stages of the project.
We have been working on the design of the new site for about 3 months. we gradually drew the pages of the site, starting with the layout. It was quite difficult but very effective.
How many resources from the vendor's team worked with you, and what were their positions?
3 people worked with us. Curator, designer, and the director of the company was also periodically connected.
Can you share any outcomes from the project that demonstrate progress or success?
The new features and menu layouts are very user-friendly. In addition, a lightweight interface of the site and a very convenient location of info blocks.
How effective was the workflow between your team and theirs?
The workflow was quite efficient. Learned a lot from the guys. After this project, we gave the guys another project of identity and brand hero.
What did you find most impressive or unique about this company?
We were impressed with their attitude towards the work and the simplicity of their workers.
Are there any areas for improvement or something they could have done differently?
Maybe you should reconsider prices. And in general, everything is fine.
the project
E-Commerce Website Redesign for Software Dev Firm
"Sense Production was patient, and they worked very closely with our team."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am CEO of software development company Mirasvit
For what projects/services did your company hire Sense Production?
We sell our products via our site. Our site was outdated. So we hired Sense Production to redesign it and increase our target KPIs.
How did you select this vendor?
We contacted several vendors and then chose Sense Production
Describe the project in detail and walk through the stages of the project.
The project began in the beginning of 2020. We had several preparatory meetings with the Sense Production team with the aim of finding the optimal concept for our new site. After that, Sense Production began sending us prototypes of the new design. Truth be told, we rejected most of them. Still, Sense Production was patient and persistent; through ongoing communication and collaborative efforts, we developed an approach which I believe has satisfied our business requirements as well as their sense of modern design.
The project went significantly over schedule to complete, in large part due to the new COVID restrictions. However, by spring we had successfully launched the beta version of our new website. The final version was launched in autumn of 2020.
How many resources from the vendor's team worked with you, and what were their positions?
My team worked directly with project manager and UI/UX designer of the Sense Production
Can you share any outcomes from the project that demonstrate progress or success?
We are highly satisfied with the end result, and look forward to cooperating with Sense Production again in the future.
How effective was the workflow between your team and theirs?
Sense Production was patient, and they worked very closely with our team. Workflow was effective enough.
What did you find most impressive or unique about this company?
They try to deeply understand your business, look on your goals from different angles, and then propose you interesting solutions.
Are there any areas for improvement or something they could have done differently?
They need to more effectively manage the timeline of projects.
the project
Modern Website Design for Print on Demand Business
"The strengths of this company are solutions for e-commerce — design, UX/UI, and optimization."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am at CTO a print of demand service. We work in a market manufacturer of custom clothing
For what projects/services did your company hire Sense Production?
we needed to create a website design from scratch, taking into account all modern trends
How did you select this vendor and what were the deciding factors?
we were looking for a studio that would specialize in e-commerce and have a good portfolio
Describe the project in detail and walk through the stages of the project.
before getting the first sketches, we had 5 or 6 meetings and did not regret the time spent. The first version of the design was on target!
How many resources from the vendor's team worked with you, and what were their positions?
we worked with three people. project manager, designer and ux/ui specialist
Can you share any outcomes from the project that demonstrate progress or success?
we received all the necessary information, and assistance in the implementation process and are constantly asking for additional improvements. Our users often speak positively about the convenience and beauty of the site.
How effective was the workflow between your team and theirs?
we have very easy and clear communication, the team is available both by phone and in instant messengers, we get very prompt answers and solutions to all questions
What did you find most impressive or unique about this company?
The strengths of this company are solutions for e-commerce — design, UX/UI, and optimization.
Are there any areas for improvement or something they could have done differently?
everything was top notch
the project
E-Commerce Web Dev for Tile Retail Company
"We had a wonderful time working together."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Head of Customer Care in tile retail company. Leader of the Kazakhstan market.
For what projects/services did your company hire Sense Production, and what were your goals?
Our website was outdated and missing some valuable functions that help to improve e-commerce sales. Also, we were looking for a fresh new design that could be attractive and user-friendly.
How did you select this vendor and what were the deciding factors?
We found Sense Pro online and they had been chosen from 3 shortlisted vendors. Deciding factors were a good understanding of e-commerce with well-done estimated projects similar to ours. Moreover, the attitude and extreme inclusion from start via presentation term were really charming.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
First, the Sense Pro team conducted SWOT and LEAN analyses, which helped them better understand how the business is running. After that, a series of kick-off meetings were held, in which objectives and expectations were considered. Then the layout of the design was formed, after approval of which, the team began to develop the backend part. In the process, we discussed the details of the project closely and made changes if necessary.
As a result, we got a well-done e-com website with a cool design, a functional admin panel, the possibility of acquiring payments, and convenient navigation with visualization of the product that customers liked in the interior. Plus, we agreed with Sense Pro about SEO optimization support after the launch. Technologies being used: PHP, Laravel framework, Magento CMS, 1C integration, Figma.
How many people from the vendor's team worked with you, and what were their positions?
A project manager was our point of contact throughout the process, There were also a few backend developers whom we contact in the integration part and a designer working behind the scenes.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Customers loved the updated design and sales numbers were increased. The product pages are easier to navigate, and users can pay by credit card.
Describe their project management style, including communication tools and timeliness.
We had daily and weekly meet-ups with their project manager who communicated with the rest of the team. If there were any delays they let us know ahead of time, so that we could prepare. We used Telegram for communications.
What did you find most impressive or unique about this company?
They have great expertise in building profitable e-com projects. Their team was patient and kind to teach the best ways how to run our new e-commerce website and they were always in touch with us and responsive to our needs.
Are there any areas for improvement or something they could have done differently?
We had a wonderful time working together. Still, during the project, there were some misunderstandings throughout the way that was solved quickly and haven't caused any huge problems as a result. We appreciated the Sense Pro team very much for this job!
the project
Web Development for Auto Insurance Company
"They were very creative in terms of coming up with solutions."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
It's an insurance aggregator
For what projects/services did your company hire Sense Production, and what were your goals?
To create a Ukrainian insurance aggregator platform to sell insurance products from leading insurers
How did you select this vendor and what were the deciding factors?
We did a bid with 4 candidates
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Full scope
How many people from the vendor's team worked with you, and what were their positions?
4
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project was successfully launched
Describe their project management style, including communication tools and timeliness.
Weekly meetings, quite good communications
What did you find most impressive or unique about this company?
They were very creative in terms of coming up with solutions.
Are there any areas for improvement or something they could have done differently?
More structure
Sense Production went the extra mile to exceed the client's business goals. The team worked hard to deliver the platform in a timely manner and within the budget. They communicated well to provide progress updates and remind the client about the deadline. Their approach was impressive.