What evidence can you share that demonstrates the impact of the engagement?
We have leads and architects that conduct peer reviews on the code, as well as spot checks to ensure they’re following and maintaining core standards and tools. However, when Semicolon Labs sees the opportunity to move to newer technology, they are happy to move forward. We give them the freedom to pursue new technologies, but they have the talent to implement the technology without affecting the deadline. Our clients are happy that they consistently use good technologies but that they’re not pigeonholed into repeatedly implementing the same technology.
Augmenting our team in a cost-effective manner with a resource that had the skill set we required, ensured that we were able to win contracts and continued business.
How did Semicolon Lab perform from a project management standpoint?
There is a two-hour difference between our headquarters, but their team would work extended hours when we needed to meet deadlines or address issues. They were committed, had excellent communication, and followed the escalation processes efficiently.
What did you find most impressive about them?
As a software house, we are concerned with coding ability, and Semicolon Lab’s ability at their price point was fantastic. Their skill set is high and the price point is perfect. That was something that we didn’t find with any other offshore vendors.
Are there any areas they could improve?
From a business perspective, I would like to see them scale more quickly. However, I understand that from a technical perspective, they’re being selective with who they hire. Their interview and hiring process is very stringent, but that means you have a quality team.
Do you have any advice for potential customers?
I would recommend being completely transparent with what you want to implement. That way they will compile a team with the appropriate knowledge, interest in the area, and skill set.