Selfish

Please describe your company and your position there.

Our company offers innovative crop care solutions that improve plant vigor, growth, and development while supporting sustainable farming. I'm the global digital marketing manager, for the company and I'm working on creating new communication channels to share our message.

For what projects/services did your company hire Selfish, and what were your goals?

We only had our official site in English, but we were losing leads from Spanish native countries, the idea to have a site in Spanish will help us increase our brand awareness, create new leads, and to grow as a company.

How did you select this vendor and what were the deciding factors?

the attention was very personalized and great, they understood nicely our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had a kick-off meeting with them to talk about the company, they shared a brief and we answered it in detail, they shared two options of layouts and color palette, we worked on the content and shared it with the agency and begun to change minor details.

How many people from the vendor's team worked with you, and what were their positions?

two, project management and social media manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launched the site 2 weeks ago but we are expectant to see the results of it

Describe their project management style, including communication tools and timeliness.

We had great communication with the agency, we would meet every other week to see the progress and if any hiccup came along we would get on a call immediately.

What did you find most impressive or unique about this company?

Their willingness to work and their know-how are most impressive.

Are there any areas for improvement or something they could have done differently?

some minor details of misplaced information

Introduce your business and what you do there

I am a marketing coordinator at an engineering solutions firm.

What challenges were you trying to address with Selfish?

We were looking for help redesigning our website. Our previous website was really outdated and we didn’t get any leads from it. We also needed to create our yearly branding plan as well as research leads so we could have better contact with our clients via our website.

What was the scope of their involvement?

Seflish redesigned our WordPress website for us. They also created our early branding plan. The team was responsible for our research leads. 

What is the team composition?

We worked with four members of their team

How did you come to work with Selfish?

I did some online research. I was specifically looking for developers based in Mexico, and they stood up among my findings so I contacted them. They responded immediately. At first, I was impressed by their design skills but their quick response time was probably the main reason why we decided to go with them.

How much have you invested in them?

We have invited $30,000 Mexican pesos (approximately $1,500 USD).

What is the status of this engagement?

Our engagement began in 2019, and we have been working with them for about 2 years now.

What evidence can you share that demonstrates the impact of the engagement?

The results were great. Thanks to their development we now have at least 4 to 5 leads per week just from the website so the results are already showing.

How did Selfish perform from a project management standpoint?

We didn’t meet our original schedule but that was because of delays from our side. Due to the pandemic, we had to put some of our projects on hold so it took us longer to finish them. They were very patient with us and showed great flexibility and understanding.

What did you find most impressive about them?

Their customer service is outstanding.

Are there any areas they could improve

It took some time for them to understand our requirements, although we have complicated products and work with machines with many technical details. They could do more deep research on the company so they have a clearer picture in a shorter time.

This review was published on January 13, 2021.

Bernardette Abogado

Marketing Coordinator, Equipment Maintenance Business

Manufacturing

11-50 Employees

Monterrey, Mexico

$10,000 to $49,999

Mar 2020 - Ongoing

Project summary:

Selfish is currently developing a website for an equipment maintenance business. The team is also tasked with designing the site, which is on a WordPress platform.

Feedback summary:

The website Selfish created is to the liking of the equipment maintenance business. The development team is also appreciated for having an established communication and quick response time. 

BACKGROUND

Please describe your company and your position there.

We are distributors of CNC machinery, marketing coordinator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Selfish, and what were your goals?

Web Development and Web Design

SOLUTION

How did you select Selfish and what were the deciding factors?

We really liked the designs they made and the information and price provided.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web Developemnts, wodrpress

How many people from the vendor's team worked with you, and what were their positions?

3 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We really liked what they created!

Describe their project management style, including communication tools and timelines.

Good time

What did you find most impressive or unique about this company?

We love the fast communication we had and the response times

Are there any areas for improvement or something they could have done differently?

no

Star Ratings

Overall rating: 4.5

Quality: 5

Cost: 5

Schedule: 4.5

Willing to refer: 4.5

Introduce your business and what you do there

I am the CEO at Ekno Wifi, a Wifi marketing company.

What challenges were you trying to address with Selfish?

We worked with them on our website renovation to include new functionalities on the site. They were also in charge of implementing and designing them. Finally, they created a promotional video of our products.

What was the scope of their involvement?

They used WordPress.

What is the team composition?

I worked directly with three people.

How did you come to work with Selfish?

We found them through a Google search. They were well-positioned, and that is something we were looking for. We ended up evaluating about five different companies and they were the most convenient for us in matters of cost-benefit and skills.

How much have you invested in them?

We’ve spent between 40,000–50,000 Mexican pesos ($1,760­–$2,200 USD).

What is the status of this engagement?

We worked with them for the first time about eight months ago, and we have just finished with the last project.

What evidence can you share that demonstrates the impact of the engagement?

The results have been excellent. Having an attractive website is very important nowadays, so this upgrade of our site has worked great. Visits on our site have increased and the web presence is easier to understand and to use.

How did Selfish perform from a project management standpoint?

It has been excellent. During the project, I was in touch with the project manager daily; it was all very friendly and relaxed. We communicated via WhatsApp and the communications were very fluid. They were available immediately. It worked just perfectly.

What did you find most impressive about them?

I really liked their proposal. At the beginning of the project, I delivered a storyboard of what I had in mind and they were able to materialize my ideas perfectly.

Are there any areas they could improve?

Everything worked well. I am 100% satisfied.

Please describe your company and your position there.

My name is Tamara Obrovac, I work at Taiyo Europe GmbH as Marketing Assistant and I was in charge of our project of renewing outdated Taiyo website.

For what projects/services did your company hire Selfish?

Our company website was created years ago and was outdated. In order to keep up with our competitors and present ourselves in modern way to our partners and clients, we had to hire a webdesigner company. Selfish did a project for our sister company successfully, so we decided to work with them based on previous trust.

What were your goals for this project?

We needed a simple, user-friendly, easy to navigate webpage with an impression that we are modern, international company.

How did you select this vendor?

Selfish sucessfully completed a webpage for our sister company. Based on good job they did, we wanted to continue good collaboration.

Describe the project in detail.

Project consisted of developing webpage from scratch, with new content management system and new design.

What was the team composition?

I as marketing assistant was assigned to be a project manager from Taiyo Europe side with support of my Director of Marketing.

Can you share any outcomes from the project that demonstrate progress or success?

The project was finished in June, so currently we are tracking visitors and feedback. Personal feedback that we got from are clients and partners, and also internally is that they enjoy our new webpage.

How effective was the workflow between your team and theirs?

The workflow was very effective, Selfish was always available to help and assist, also on every change of our wish, they acted professionally. They were always ready to help and available for any questions we had.

What did you find most impressive about this company?

Selfish is very professional company, well organized, cares about customers satisfaction and can find a solution for every customer´s wish.

Are there any areas for improvement?

We were satisfied with both quality and speed, because Selfish has a team of people behind who works on your project.

Please describe your company and your position there.

Big Span Structures provides turn-key highly customized tensioned membrane structures, tensile facades, frame supported and air-supported fabric-clad structures.

With over 40 years of experience, Big Span’s in-house capabilities include design, engineering, fabrication, and installation solutions resulting in over 500 million ft2 of architectural membrane structures globally.

I am a Business Development Manager, helping Big Span develop new business and generate sales for tensioned membrane projects in the U.S. and Canada.

For what projects/services did your company hire Selfish?

To help design/develop/launch a brand new website.

What were your goals for this project?

To upgrade our old website to a newly designed and user friendly website to showcase our services and design-build projects.

How did you select this vendor?

I researched companies online and found Selfish. We have a presence in Guadalajara, MX, at our manufacturing facility and wanted a company from that area.

Describe the project and the services they provided in detail.

Selfish designed and built a new CMS based (WordPress) website for Big Span. Although I'm based out of the states, I helped organzie a site map for Selfish and also developed/provided them all the content for each page.

From there, Selfish provide design page concepts for us to choose from. Once we agreed to a design, they started building the pages with the help and guidance of Big Span.

What was the team composition?

The team composition was myself and another indiviaul from Big Span to help manage the project with Selfish. From Selfish's end, they had a staff of about 2 or 3 working on our site. I mainly communicated with Erika directly on the changes/direction/and overall look that Big Span wanted for our new site.

Can you share any information that demonstrates the impact that this project has had on your business?

We just launched the site and so it's taking some time for Google to start ranking our site, but overall, I can say from customers and potential clients I've been on the phone/web with, they really like our new site and it's useful for all the excellent information they're looking for.

How was project management arranged and how effective was it?

Although we had some obstacles with the language barrier (me primarily speaking English and Spanish), overall project management from Selfish was pretty good. They were relatively efficient with meeting timelines and our expectations.

Of course, they could only work as fast as the information I was providing to them to build the pages. With that said, they were responsive and effective with the final execution.

What did you find most impressive about this company?

The most impressive about this company is how quick they were with coming up with designs and executing pages. Also, they're affordable and do great website development work!

Are there any areas for improvement?

There is little to improve. As mentioned, with myself who only speaks English, it was a little difficult at times to communicate verbally about what we were looking for or asking, but following up with an email always seemed to work just fine.

Please describe your company and your position there.

I’m the CEO of TOPBROKERS.MX, a Real Estate agency established in Playa Del Carmen.

For what projects/services did your company hire Selfish?

We hire Selfish because it was recommended through other clients, and they were absolutely right. This is a Top Agency for Web Development. Service, quality, graphic design are amazing. I’m very happy with my new website.

What were your goals for this project?

A new face for my company.

How did you select this vendor?

It was recommended to me.

Describe the project and the services they provided in detail.

The developed a new website and a new logo for my business.

What was the team composition?

Erika is an excellent business woman and an amazing entrepreneur.

Can you share any information that demonstrates the impact that this project has had on your business?

New clients, new sales are coming. Her service was fabulous. Her team developed an incredíble new web site for me.

How was project management arranged and how effective was it?

Project management was amazing. Everything was on time and always going the extra mile to satisfy the client. 

What did you find most impressive about this company?

Their customer service is amazing!

Are there any areas for improvement?

I’m very pleased with the work they delivered.

Please describe your company and your position there.

I am a business partner at a Canadian Real Estate Development company. We have projects in progress both in Canada and México, specifically Yucatan.

For what projects/services did your company hire Selfish?

Our company’s website was very old and outdated. A specific pain point we wanted to mitigate was that it wasn’t mobile friendly.

What were your goals for this project?

We wanted Selfish to produce a fresh new design for our website that included a mobile-friendly version. Additionally, we asked them to increase our presence on search engines like Google.

How did you select this vendor?

While researching options online, I came across great reviews for Selfish. Based on those materials, I decided to hire them.

Describe the project in detail.

I initially contacted Erika (Co-Founder, Selfish). She was very responsive, provided an accurate budget, and answered all my questions. 

What was the team composition?

I worked with the co-founder directly, along with another team member.

Can you share any outcomes from the project that demonstrate progress or success?

Since our project first started, I’ve already noticed an increase in online traffic. We have also had many more clients who have been contacting us lately. I felt very confident in all the work Selfish performed for me.

How effective was the workflow between your team and theirs?

We corresponded via video chat and email on a regular basis. Communication was excellent between our two teams.

What did you find most impressive about this company?

Selfish proved very knowledgeable about the industry and demonstrated the ability to accommodate all my requests.

Are there any areas for improvement?

I’m very satisfied with our engagement with Selfish.

Introduce your business and what you do there.

I am the founder and lead designer of Bang, a jewelry and clothing company. We operate at the national level.

What challenge were you trying to address with Selfish?

We worked with them on web development and SEO consulting. We needed a partner that could build our website and strategically position our products on search engines and social networks.

What was the scope of their involvement?

We worked on developing SEO and e-commerce strategy, designing contact forms, and registering our Google location.

What is the team composition?

I was in contact only with one person, but I think there were two on the team.

How did you come to work with Selfish?

I already knew about them, but had never worked with them before. The opportunity arose after we met a few times to chat. They knew what they were talking about. I explained our needs and showed them the designs I wanted, and they understood our needs very clearly. We communicated well, so I knew I could trust them with this project.

How much have you invested in them?

Considering all the modules we worked on, about 25 to 27 thousand pesos ($1,300—1,400 USD).

What is the status of this engagement?

We started working with them about one year or a year-and-a-half ago.

What evidence can you share that demonstrates the impact of the engagement?

Our positioning has seen the biggest impact. My company has only been in the market for about 2 years, so we wanted to quickly and aggressively position ourselves on these platforms. They helped us with that.

How did Selfish perform from a project management standpoint?

We communicated through Whatsapp and phone calls, and everything was delivered on time. They were always waiting for us, contacting us whenever something was missing from our side, and checking task status. We missed some deadlines, but that was because we failed to deliver. They were always trying to keep us on track.

What did you find most impressive about them?

Beyond their development work, which was technically excellent, I appreciated that they listen to their clients. They listened carefully to everything I asked for, and adjusted their approach without charging more. They were willing to make the necessary changes to deliver exactly what we were looking for.

Are there any areas they could improve?

I would like to have more in-office meetings, but our distance would make that difficult. Using Skype or similar tools would allow me to follow up more quickly and engage with them visually. As a designer, I would have liked to show them sketches while we spoke.

Please describe your company and your position there.

Monai is a Mexican brand of fine jewelry and vegan and cruelty free makeup. The role I have in the company is: founder and analyst of E2E processes.

For what projects/services did your company hire Selfish, and what were your goals?

We hire them to make our website and the e-commerce of our company. Our objectives regarding the project with Selfish were to transmit the graphic identity of the brand through each of our first products that were registered in the virtual store, as well as to make the user experience memorable.

How did you select this vendor and what were the deciding factors?

It was highly recommended to us and we did research with two more providers. We chose them because we could see their portfolio of projects and we thought that they would better represent graphically what we wanted to convey as a brand.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met virtually, we had calls and frequent communication via Whatsapp as well as the exchange of documents in the cloud to materialize the ideas we had. First, we sent the initial requirement and adjustments were made when the project matured and as they advised us, we made decisions that were not entirely clear at the beginning of the project.

How many people from the vendor's team worked with you, and what were their positions?

Project Manager (Erika) and on one occasion, developer Alejandro.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In general we have obtained good comments for the graphical interface. The people we have shown the page like it.

Describe their project management style, including communication tools and timeliness.

Erika's treatment was always friendly and her negotiation style is conciliatory, so she always made us feel comfortable.

What did you find most impressive or unique about this company?

That they understood what we wanted to project and reflected it in the design of our site.

Are there any areas for improvement or something they could have done differently?

Perhaps using Agile/Scrum methodologies to bring order to both the client's thoughts and the team he develops.

Please describe your company and your position there.

Hi, I work at Grupo CoreyAl Agro, as marketing manager. Our goal is to bring to agricultural suppliers one of the most wide portfolio of crop nutrition and crop protection products.

For what projects/services did your company hire Selfish, and what were your goals?

Create a new website for our brand from sctratch, we recently did a make over to our brand, so we needed a site that was super user friendly. We have a very wide catalogue, so it was a challenge to present such amount of products in a way that was easy to our potential clients to find the options to what they are looking for and add products to a wish list so that at the end of their visit they could ask for price info.

How did you select this vendor and what were the deciding factors?

After reviewing with 3 or 4 possible agencies and developers, I decided to pick Selfish, because I saw some other projets that they have done, and they gave us constant follow up to all our questions, and felt really well with their service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First we explained in detail what we wanted in the site to them. After that they came up with a proposal that really liked us as for the desing and usability. Our site was made hybrid, and we were in a constant flow of reviews, comments, correctios, and really aprreciated that we recieved an answer from them pretty quicly every step of the way.

How many people from the vendor's team worked with you, and what were their positions?

We mainly were in touch with Alejandro

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has been a really good tool for our sales force as well as for our clients. We now have new client prospects thanks to our site.

Describe their project management style, including communication tools and timeliness.

Selfish gave us a timeline of how the construction of the site would go. And in my experience projects like this can take up to several months. And at the end of the project we finished close to what we were expecting.

What did you find most impressive or unique about this company?

I found their problem resolution, knowledge, services, and fair pricing to be impressive.

Are there any areas for improvement or something they could have done differently?

We were really happy with final product they delivered.