Secure Shield

BACKGROUND

Please describe your company and position.

I am the Office Manager of a healthcare company

Describe what your company does in a single sentence.

Primary Health Care Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Secure IT Systems to accomplish?

• Security of Medical Records
• IT Services for the entire clinic

SOLUTION

How did you find Secure IT Systems?

Referral

Why did you select Secure IT Systems over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Secure IT provided cybersecurity and vCISO services. First, they helped with our annual security review. This is a comprehensive review of everything related to our business, including policies and procedures. They also performed an internal scan and audit of our systems, reporting on the maturity level of our infrastructure. 

They helped us create a roadmap where we would be up to date on our Cyber Security insurance and maintain out HIPPA compliance. Next, after identifying specific weaknesses with our information security posture, they provided recommendations to remediate any issues. They also ran an external attack simulation test looking for any vulnerabilities with our network equipment. 

Then, they provided reporting on any vulnerabilities they found through those tests and recommendations to remedy them, and they also run quarterly internal scans.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They identified any vulnerabilities with our network equipment and made recommendations to remedy them, and they also run quarterly internal scans.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time and continue to serve our needs in a highly professional manner.

What was your primary form of communication with Secure IT Systems?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Secure IT Systems is that they are always available to tend to our needs when we request help.

Are there any areas for improvement or something  Secure IT Systems could have done differently?

I think this Company is professional and punctual in the services they provide! I would highly recommend them!