What evidence can you share that demonstrates the impact of the engagement?
We had to delay our launch, but are getting close to the soft launch. Once we have, I will have more metrics.
The original website was in operation for a very short time, after which we had some security issues. It also needed some extensive edits. SECL Group has done those, and now we’re waiting for the site to be fully-functional and transactional.
How did SECL Group perform from a project management standpoint?
I am happy with the overall level of communication. The team speaks English, but since it’s not their native language, it can be a barrier. Overall, they are pleasant to work with and know the basics of web design. I don’t yet know how experienced SECL Group is overall. In the next month or two, when we get into the more advanced stages of the launch and web development, I will be able to provide more details.
What did you find most impressive about them?
They are easy to work with.
Are there any areas they could improve?
It would be more effective if they were to proactively evaluate their client’s website and communicate suggestions for improvement based on the goals. This will be one of the things I’ll discuss with them—what they can recommend as next steps.