SECL Group

SECL Group was founded in 2005 in Ukraine.

 
Undisclosed
 
Undisclosed
 
10 - 49
 
Undisclosed
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Kiev, Ukraine
headquarters
  • Kiev 04050
    Ukraine
    +
other locations

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Digital Strategy
  • UX/UI Design
  • IT Strategy Consulting
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
Industry focus
  • Information technology
  • Retail
  • Business services
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform

Reviews

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Reconfiguration of e-Commerce Site

"They are pleasant to work with and know the basics of web design."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
June 2017 - Ongoing
Project summary: 

SECL Group redesigned a furniture and lighting e-commerce site to improve functionality. The team edited the site’s primary and secondary pages to be more user-friendly and informative. 

The Reviewer
 
1-10 Employees
 
New York Metro Area
Founder, Furniture Company
 
Verified
The Review
Feedback summary: 

The website has not yet been launched, but SECL has extensively edited and improved the content of the original website. The team is communicative and easy to work with overall. They could do more to provide suggestions and ideas for further development and improvement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president of a company that specializes in B2B furniture and lighting sales, mostly to architects, designers, and contractors. We have one full-time employee and a few part-time ones.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SECL Group?

I was looking for a website developer after having had some challenges with my original one.

SOLUTION

What was the scope of their involvement?

SECL Group is redesigning and editing our website. They are focusing specifically on its functionality, homepage, and secondary pages. I am not tech-savvy, so I don’t know what technologies they are using.

What is the team dynamic? 

I have two main contacts: the SECL’s president, with whom I discuss the general scope of the work, and the person in charge of web edits and design, who is my day-to-day contact. We have conference calls once every two weeks, and those typically involve my two contacts and a couple of other developers. We usually have Skype sessions or video calls, since SECL Group is based in Ukraine.

How did you come to work with SECL Group?

My original web manager used them. I didn’t look at any other companies.

How much have you invested with them?

I’ve spent about $7,500 with them so far.

What is the status of this engagement?

We started working with SECL Group in June 2017. The project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had to delay our launch, but are getting close to the soft launch. Once we have, I will have more metrics.

The original website was in operation for a very short time, after which we had some security issues. It also needed some extensive edits. SECL Group has done those, and now we’re waiting for the site to be fully-functional and transactional.

How did SECL Group perform from a project management standpoint?

I am happy with the overall level of communication. The team speaks English, but since it’s not their native language, it can be a barrier. Overall, they are pleasant to work with and know the basics of web design. I don’t yet know how experienced SECL Group is overall. In the next month or two, when we get into the more advanced stages of the launch and web development, I will be able to provide more details.

What did you find most impressive about them?

They are easy to work with.

Are there any areas they could improve?

It would be more effective if they were to proactively evaluate their client’s website and communicate suggestions for improvement based on the goals. This will be one of the things I’ll discuss with them—what they can recommend as next steps.

3.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
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