Centralized Platform Dev & UX/UI Design for Sports Tech Co
Featured Review- Custom Software Development UX/UI Design
- $50,000 to $199,999
- Aug. 2024 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"The ScaleTech team was always a step ahead, anticipating questions and providing timely updates."
- Sports
- 1-10 Employees
- Online Review
- Verified
ScaleTech Solutions has developed a centralized platform for a sports tech company. The team has built a branded interface facilitating access to a comprehensive database and real-time data management.
Thanks to ScaleTech Solutions' efforts, the client has seen a significant reduction in process times across critical workflows, increased active user engagement, and consistently positive user satisfaction scores. The team's project management is meticulous, responsive, and committed.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder-CEO Sports Tech Innovator of NextEdgeSports
Describe what your company does in a single sentence.
We offer a cloud-based, Athlete Relationship Management platform that allows Sports brands to manage, the operations, player performance, recruitment and revenue generation as it relates to their sponsored athletes.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ScaleTech Solutions to accomplish?
- Our project goal with Yonex was to develop a centralized platform enhancing operational efficiency and collaboration. We focused on streamlining processes and workflows via an intuitive interface, improving task management, communication and data security, creating a more productive work environment
SOLUTION
How did you find ScaleTech Solutions?
Know the founder
Why did you select ScaleTech Solutions over others?
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from ScaleTech Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Yonex project scope covers essential areas aimed at enhancing operational efficiency and improving user experience. We’re developing a branded interface that facilitates centralized access to a comprehensive database, real-time data management, and controlled user access. Key features include:
User Management: Allows for profile updates and role-based access to ensure secure, streamlined interactions.
Player Management: Includes player registration, global search, sortable lists, and detailed player profiles to support efficient and thorough player tracking.
Scouting and Recruiting Tools: Offers advanced features such as shortlists, dashboards, player comparisons, and evaluations for a more data-driven scouting process.
Contract Management System: Provides centralized contract listings, advanced search and filtering options, contract upload capabilities, renewal alerts, and performance analytics, enabling proactive contract management.
Event Management: Features scheduling tools, calendar views, notifications, and detailed event overviews to simplify event planning and coordination.
Integrated Notification Center: Keeps users updated with real-time notifications, fostering better collaboration across Yonex’s organization.
This comprehensive approach is tailored to address Yonex’s diverse requirements, ultimately supporting streamlined workflows and enhanced functionality across their operations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Key metrics for this project included significant reductions in process times across critical workflows, higher task completion rates, increased active user engagement, and consistently positive user satisfaction scores. These indicators reflect multiple dimensions of success, including:
Enhanced Operational Efficiency: The reduction in process times for key workflows has streamlined day-to-day operations, allowing users to complete tasks more quickly and effectively, thereby reducing bottlenecks and freeing up resources for high-impact activities.
Increased Productivity and Task Completion: Higher task completion rates highlight the platform’s effectiveness in facilitating core activities, indicating that users are not only engaging with the platform more frequently but also seeing the platform as a valuable tool for achieving their objectives.
Strong Platform Adoption and Engagement: The increase in active user engagement points to successful platform adoption. Users are frequently interacting with various features, which demonstrates that the platform has become an integral part of their work processes.
Positive User Experience and Satisfaction: Positive user satisfaction scores confirm that the platform meets or exceeds user expectations, providing a seamless, intuitive experience. This level of satisfaction encourages continued usage and boosts overall morale, as users feel supported in their roles by an effective tool.
Collectively, these metrics reflect a well-rounded impact: improved operational efficiency, strengthened productivity, successful platform integration, and a highly positive user experience. These results underscore the project’s success in delivering meaningful, lasting benefits to both users and the organization.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Working with ScaleTech on our project at NextEdge Sports for Yonex has been a truly impressive experience. Their project management was meticulous, from initial planning to final delivery. ScaleTech consistently delivered every item on or even ahead of schedule, which was invaluable for keeping our internal timeline on track. Their detailed progress updates at each stage kept us well-informed and gave us complete confidence that everything was moving as planned.
One of the standout qualities of ScaleTech’s approach is their responsiveness and commitment to understanding our needs. Early on, they invested time to understand our vision and unique business requirements, which allowed them to anticipate needs and provide insightful recommendations we hadn’t initially considered. Throughout the project, any adjustments we requested were met with a “can-do” attitude, and they adapted seamlessly without missing a beat.
Communication with the ScaleTech team was not only efficient but also thoughtful. They proactively reached out to check if we were satisfied and genuinely cared about our input, making it feel like we had a dedicated, in-house project team solely focused on our goals. Their professionalism, combined with an ability to deliver high-quality work under tight deadlines, has made this collaboration an absolute success. I would highly recommend ScaleTech to any organization that values reliability, adaptability, and outstanding project management.
What was your primary form of communication with ScaleTech Solutions?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about ScaleTech was their combination of deep expertise and genuine commitment to our success. Their approach was not only highly professional but also uniquely tailored to our specific needs at NextEdge Sports and our Yonex project. From day one, it was clear they weren’t just trying to deliver a standard solution; instead, they invested time and effort to understand our industry, challenges, and goals in a way that felt both personal and strategic.
Another impressive aspect was their proactive innovation. ScaleTech consistently went beyond our expectations by suggesting features and improvements we hadn’t considered but ended up being transformative for our project. This forward-thinking approach allowed us to create a more effective, future-proof solution that’s already yielding results.
Their dedication to seamless communication also set them apart. The ScaleTech team was always a step ahead, anticipating questions and providing timely updates that left us confident and informed at every stage. They made it feel like they were a true extension of our team, committed to ensuring not only project completion but also our long-term success. ScaleTech’s blend of expertise, creativity, and client-centered service truly made them an invaluable partner for us.
Are there any areas for improvement or something ScaleTech Solutions could have done differently?
ScaleTech Solutions has been an outstanding partner, and overall, their work exceeded our expectations. If I were to suggest any area for small enhancement, it would be a bit more upfront communication around timelines when unexpected adjustments arose. While they always delivered on time and handled changes with impressive adaptability, a little more insight into their internal process during those moments would have provided additional clarity on our end.
That said, ScaleTech’s flexibility and quick responsiveness more than made up for this, as they were always eager to address our questions and adjust as needed. Their ability to stay on track and keep us informed ultimately underscored their professionalism and dedication. We look forward to continuing our partnership and would highly recommend ScaleTech Solutions to others looking for a reliable and innovative project partner.
RATINGS
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Quality
5.0Service & Deliverables
"ScaleTech consistently provided top-tier deliverables that exceeded our expectations and demonstrated their expertise and attention to detail."
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Schedule
5.0On time / deadlines
"They reliably met all deadlines, often delivering ahead of schedule, which kept our project moving smoothly and on track."
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Cost
5.0Value / within estimates
"The value of ScaleTech’s services far exceeded the cost, with each aspect of the project proving to be a solid investment in quality and innovation."
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Willing to Refer
5.0NPS
"I would highly recommend ScaleTech because of their unmatched professionalism, proactive communication, and commitment to delivering exceptional results