We digitize B2B sales and customer service
Saly is an enterprise-class B2B e-commerce platform for manufacturers, wholesalers and distributors. Modern technology and SaaS software for companies who don't want to be left behind.
Why choose Saly?
Thanks to our extensive expertise in developing and digitizing sales processes, we know how important it is to change the current approach. As Pure Interactive software house, for 12 years we have been specializing in creating dedicated software to optimize business processes and support B2B sales.
We support the digital transformation of business operations for companies such as: Columbus Energy, Somfy, Morele.net, Dr. Max, Nexity, 3mk and others.
What makes the Saly platform different?
- Positive Customer Experience
- Embedded PIM + CMS system
- Sales analysis and prediction
- REST API
We use the best technology available on the market and always offer you:
- SLA – guaranteed 99.9% system uptime availability
- Server data center with the ANSI/TIA-942 Rated-4 Certification (beyond.pl),
- IT infrastructure maintenance,
- Guaranteed latest version of the system and access to all new functionalities,
- Technical support and assistance.
Available modules:
- Retail and customer price lists (based on individual discounts)
- Enterprise-class product search engine
- Digital product catalog
- Stock levels
- Backorders
- Customers
- Settlements, receivables
- Multiple carts
- Sales documents
- Trade credit
- PIM
- News tab
- Sales promotions
- SEO
- Upselling
- Wishlists
- Users
- Authorization levels
- Multi-language support
- Full compatibility with Facebook and Google advertising and analytics tools
- Sales agents
- Customer groups
- Business Intelligence
- Virtual grouped products
- Possibility of ERP/WMS integration
- API
Focus
Recommended Providers
Portfolio
B2B e-commerce platform for the Polish market leader in the distribution of consumer electronics.
Industry
retail, e-commerce, consumer electronics distribution
See implementation
https://biznes.morele.net/
Observing the development of the B2B sales market, our client was not left behind. He decided to expand his business and start selling products to business customers.
The morele.net website service is characterised by a clear design and a modern UX, so the solution dedicated to selling to business customers had to meet standards both in terms of functionality and a finely designed interface for end-users.
How does the Saly B2B e-commerce platform help Morele.net serve its business customers?
- The business unit department got a ready-to-use tool with several dedicated modules, without involving its own human resources.
- The B2B e-commerce platform is consistent with the core software for B2C customers and provides the same great shopping experience.
- With a B2B platform at its disposal, Morele.net can serve its business customers more effectively thanks to features dedicated to this type of sales.
- Thanks to an intelligent and fast internal search engine with real-time indexing, they can be sure that their B2B customers will always find the products they need from their extensive range.
- Integration with the most important systems in Morele.net allows them to work on a single stream of the most up-to-date data. Employees and customers have access to product information, inventory, invoicing and price lists in real time.
Integrated B2B e-commerce platform dedicated to a wide range of products with extensive variants in many languages
Industry
Automotive, construction chemicals, high-pressure hydraulics
See implementation
https://www.madejski.com.pl/en
Challenge. Digital sales transformation.
The main problem affecting our client's business was that current and potential customers were unable to place orders via the website. They only browsed through the specifications and product types online, could download the catalogue, but had to contact the product manager to make a purchase.
Both parties experienced the need for ‘digital self-service’ – the sales department was drowning in emails, spreadsheets and calls, while customers were manually queued up with their orders. Despite dedicated account managers, they had to wait for the order to be processed. These repetitive daily activities deprived salespeople of time to look for new sales opportunities.
How has the investment in Saly's B2B e-commerce platform contributed to the growth of Madejski?
- Salespeople can spend more time building relationships with new customers and gaining new sales opportunities.
- From now on, the sales department devotes 4x less effort to processing repeat orders through the platform compared to times without a B2B platform.
- The whole process of placing repeat orders has been automated and transferred to one system thanks to integration with ERP.
- Systematisation of the stock file - our customer works on a consistent product data set.
- 24/7 customer offer presentation - about 40,000 products are available to order online.
- Our client communicates more effectively with foreign customers by providing them with complete product information in their language.
B2B portal building a strong brand image and automating the daily work of salespeople
Industry
Photovoltaics (PV)
See implementation
www.januszpv.pl
Challenge
Need for a quick and smooth launch of an online sales channel
Janusz PV, as a new player on the competitive market, had to act quickly, and the only right solution for them was online sales. Its competition operates mainly “traditionally”, so the B2B ordering platform was an opportunity to demonstrate to its customers an innovative approach and a readiness to be where they are looking for products – on the Internet. Our client needed a dedicated place for online wholesale business from scratch, with short lead times, supported by an experienced software provider. Pure Interactive proved to be the ideal partner for this task.
The implementation of the B2B Saly platform was divided into 5 stages:
- Pre-implementation analysis: customer's business needs, product base, number of sales agents, etc.
- Platform configuration: digital product catalog, stock levels, customers, invoices, carts, sales documents, sales agents, etc.
- Graphic personalization of the B2B portal homepage – adjusting the standard template to the visual identity of Janusz PV S.A.
- Tests – final review of Janusz PV platform and making possible corrections, uploading first products to the server.
- Hypercare support – system training for employees and dedicated post-implementation support.
Reviews
the project
E-Commerce Development for Hydraulic Manufacturing Company
"Their goal was not earning money but creating something."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Im an export manager in high pressure hydraulic reseller and producer of hydraulic components.
For what projects/services did your company hire Saly B2B e-commerce platform, and what were your goals?
During covid we wanted to give our customers a tool which help them to płace their orders in a quick and easy way without any need to contact our salesteam.
How did you select this vendor and what were the deciding factors?
We were already in Good realtion with saly as they have created our previous website. We contacted them and together came to a point that we should start with E-commerce.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had few starting meetings. We described our goals and objectives. Then saly team was building the platform and we were checking it once a month together to verify the development of the project.
How many people from the vendor's team worked with you, and what were their positions?
Project manager, product manager and it was All controlled by the generał manager who was also very helpful.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our website is more comfortable to work with for the customers. It is easier to work on it also for us. And what the most important its a Great factor for our salesteam as we can underline it as our big advantage.
Describe their project management style, including communication tools and timeliness.
We had every day contact with project manager by mails, Google Teams and by phone.
What did you find most impressive or unique about this company?
Sharing their knowledge and experience with us to building something helpful for us. Their goal was not earning money but creating something.
Are there any areas for improvement or something they could have done differently?
No.
the project
Custom Web App Dev for Electronic E-Commerce Company
"Saly B2B E-Commerce Platform has always been excellent in meeting our needs."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a business unit manager at Morele.net Sp. z o.o. We’re an e-commerce company that mainly operates in the electronic sector.
What challenge were you trying to address with Saly B2B E-Commerce Platform?
We needed their team to create a special platform for our business clients.
What was the scope of their involvement?
Saly B2B E-Commerce Platform is in charge of creating a web application that we can use to process client orders within our internal system. It also enables us to rely on an integrated pricelist and credit limit, streamlining our business operations.
What is the team composition?
I’ve only met with 3–4 resources from their team, but I know there are other members who cooperate with them to create our app.
How did you come to work with Saly B2B E-Commerce Platform?
I found their profile after searching for reliable software agencies on the internet.
How much have you invested with them?
We’ve spent about $6,000–$7,000 so far.
What is the status of this engagement?
The project started in March 2021, and it’s ongoing. We’re now in the implementation stage, and we plan to collect internal feedback by June.
What evidence can you share that demonstrates the impact of the engagement?
We currently don’t have the right metrics to measure the success of the engagement because we haven’t launched the product yet. However, Saly B2B E-Commerce Platform has always been excellent in meeting our needs and taking our feedback into consideration. We’re excited to meet our goals and please our customers through this platform.
How did Saly B2B E-Commerce Platform perform from a project management standpoint?
Their team is highly professional — they always make it a point to communicate and cooperate with us in every stage of the product’s implementation.
What did you find most impressive about them?
Saly B2B E-Commerce Platform is a very flexible team. They always deliver our needs, no matter how specific these may be.
Are there any areas they could improve?
At some point in the project, we’ve been very busy with our personal commitments. We’d appreciate it if their team was more firm in putting more pressure on us, but I know that it’s not part of their responsibility.
Do you have any advice for potential customers?
Always communicate your needs clearly.
The website was a big advantage for the company since it offered a comfortable and easier order transaction process. Saly B2B e-commerce platform communicated effectively via email, phone calls, and Google Teams. Above all, they leveraged experiences and knowledge to address the client's needs.