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    Redwood City, CA
    888.557.2537

The Sales Acceleration Company.

4.5
5 reviews

At Salesify, we help you close deals faster. Our Customer Intelligence Platform, powered by Big Data, has deep insights on companies, install base of your competition’s products, and targeted role-based contacts.

With Salesify's Integrated Services Apps--Content Syndication, Live Verification, Data Refresh, and Pipeline Catalyst--we help our clients accelerate revenue by identifying, profiling, nurturing and connecting with the right decision makers within their targeted customer and prospect accounts. You can start having meaningful conversations with your prospects sooner and fine-tune marketing campaigns to highly relevant targets.

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$1,000+
 
< $25 / hr
 
250 - 999
 Founded
2005
Show all +
Redwood City, CA
headquarters
  • 101 Redwood Shores Parkway Suite 125,
    Redwood City, CA 94065
    United States
    888.557.2537
other locations
  • Leads R Us Enterprise Center 17th Floor 6766 Ayala Avenue cor Paseo De Roxas Legaspi Village,
    Makati City
    Philippines
    650.257.8984
  • SaleBuild IT Enabled Services Private Limited Office No. 303, 3rd Floor, Commerzone – Building No.6, Survey No. 144/145, Yerwada,
    Pune 411 006
    India
    91.20.414.99301
  • 625 Second Street
    San Francisco, CA 94107
    United States
    888-557-2537

Reviews

4.5
5 reviews
Sort by

Telemarketing & Call Center Services for Legal Firm

"They save us a lot of hours of hard work."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2011 - Ongoing
The Reviewer
 
201-500 Employees
 
Chicago, Illinois
IT Manager, Legal Firm
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need outbound services? Did you previously handle these needs in-house?

Our firm is always accepting calls from our potential clients who expect a well made support service. Those outbound services fit into our main characteristics as a company.

What was the volume of outbound calls your company was handling per day?

At least 50 calls per day.

What challenge were you trying to address with the service provider?

Our goal is to establish a partnership that would benefit the triangular members involved: us as a company; the clients who expect professional attention; and Salesify, with an excellent reputation as a brand. We also want to conquer new challenges with new shared clients.

SOLUTION

What was the scope of the service provider's involvement?

They provide telemarketing and call center services.

Could you describe the service provider's pricing structure and how they billed you?

They bill us hourly for their services. The amount depends on the number of calls received and the signed contracts with our clients.

How did you come to work with this service provider?

We found them through reviews on the internet.

How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?

They always respond quickly to any necessity involved.

How much time, in hours, does this service provider save you each month?

They save us a lot of hours of hard work. They also provide the extra time to be able to afford that quantity of work.

How much money does this service provider save you each month?

At least a couple thousand dollars.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

I'm not sure.

What are the service provider's strengths?

They're reliable and professional.

How can the service provider improve?

They can always improve as a company by being bigger.

How long has your company been working with this service provider?

We started June 2011, and it's ongoing.

How much money do you spend annually with this service provider?

$10,000 to $49,999.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Business Services Appointment Setting

"We are more than satisfied with how Salesify performs."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
The Reviewer
 
501-1,000 Employees
 
Salt Lake City, Utah
Business Development Director, Business Services Firm
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need outbound services? Did you use to handle these needs in-house?

It saves us money to have this service outsourced versus having an in-house solution.

How many outbound calls did your company handle every day?

It is part of the customer service our company provides. It is essential and gives us a competitive advantage.

What challenge were you trying to address with the service provider?

To establish a long term business partnership with a service provider that understands our business needs.

SOLUTION

What was the scope of the service provider's involvement?

Reliable service, responsive and competent tech support.

Could you describe the service provider's pricing structure and how they billed you?

We receive a monthly bill.

How did you come to work with this service provider?

We reviewed several providers and chose Salesify based on our needs and their good reputation.

How would you assess the service provider's abilities to conduct outbound sales calls, generate new business, and handle customer issues?

We are more than satisfied with how Salesify performs.

How much time and money does this service provider save you each month?

I am not sure.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They are an effecient, reliable service provider.

What are the service provider's strengths?

Their commitment to their customers.

What areas can the service provider improve?

I don't see how they can get any better.

How long has your company been working with this service provider?

It has been over one year now since we've started.

How much money do you spend annually with this service provider?

$50,000 to $199,999.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Appointment Setting for Business Service

"They are consistent in their work."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
3.5
The Project
 
$200,000 to $999,999
 
Dec. 2011 - Ongoing
The Reviewer
 
10,000+ Employees
 
Pittsburgh, Pennsylvania
Director, Business Service
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need outbound services? Did you previously handle these needs in-house?

Yes. We grew too big.

What was the volume of outbound calls your company was handling per day?

About 5%.

What challenge were you trying to address with the service provider?

To increase profits through targeted marketing.

SOLUTION

What was the scope of the service provider's involvement?

Targeted marketing.

Could you describe the service provider's pricing structure and how they billed you?

Package pricing.

How did you come to work with this service provider?

Through research and my own knowledge of providers.

How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?

They're good.

How much time, in hours, does this service provider save you each month?

They save us about $5,000 each month.

How much money does this service provider save you each month?

I'm not sure.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They do fine. No better or worse.

What are the service provider's strengths?

They are consistent in their work.

How can the service provider improve?

Their technology could be better.

How long has your company been working with this service provider?

Since December 2011.

How much money do you spend annually with this service provider?

$200,000 to $999,999.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 3.5 NPS
    Willing to refer

Outbound Business Solutions for Financial Company

"They are a brand leader."

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5.0

Quality: 
4.5
Schedule: 
3.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Mar. 2015 - Ongoing
The Reviewer
 
1001-10,000 Employees
 
Miami, Florida
Senior IT Manager, Financial Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need outbound services? Did you previously handle these needs in-house?

This is a service that makes everything much easier for what we require.

What was the volume of outbound calls your company was handling per day?

5000 calls.

What challenge were you trying to address with the service provider?

Our goals were for them to contribute to much easier solutions.

SOLUTION

What was the scope of the service provider's involvement?

They provide easy solutions.

Could you describe the service provider's pricing structure and how they billed you?

I'm not sure.

How did you come to work with this service provider?

We found them through business recommendations.

How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?

I would consider them to be a leading brand and there are not many solutions on the market like these.

How much time, in hours, does this service provider save you each month?

50 hours.

How much money does this service provider save you each month?

$20,000 every month.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They provide clear and agile support, and they are precise.

What are the service provider's strengths?

They are a brand leader and they deliver ease and skill.

How can the service provider improve?

They could become better known.

How long has your company been working with this service provider?

We ban March 2015, and it's ongoing.

How much money do you spend annually with this service provider?

$200,000 to $999,999.

5.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Customer Support Services for Technology Firm

"I feel very satisfied using their services."

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3.5

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$1,000,000 - $9,999,999
 
2012 - Ongoing
The Reviewer
 
501-1000 Employees
 
Ashburn, Virginia
VP of IT, Technology Firm
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need outbound services? Did you previously handle these needs in-house?

We use them because trying a new company's product is a great deal.

What was the volume of outbound calls your company was handling per day?

5000 calls.

What challenge were you trying to address with the service provider?

Our goals were to increase the quality of services and provide a better performance for the consumer.

SOLUTION

What was the scope of the service provider's involvement?

They help us properly handle a great deal of customer support.

Could you describe the service provider's pricing structure and how they billed you?

They bill us for every $1000.

How did you come to work with this service provider?

We found them on the internet and through great reviews from consumers.

How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?

They can handle lots of traffic from consumers without failure.

How much time, in hours, does this service provider save you each month?

Approximately 15-25 hours.

How much money does this service provider save you each month?

About $5000-$10000.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

I feel very satisfied using their services.

What are the service provider's strengths?

They are good at providing reliable services.

How can the service provider improve?

I don't have any feedback.

How long has your company been working with this service provider?

We began working together in 2012, and it's ongoing.

How much money do you spend annually with this service provider?

$1,000,000 to $9,999,999.

3.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer