Sailing Byte

BACKGROUND

Please describe your company and position.

I am the Founder of Animala.pl

Describe what your company does in a single sentence.

Animala.pl is a web portal featuring an advanced dog food search engine and a comprehensive knowledge base with analyses of dog foods, breed descriptions, and nutrition tips for dog owners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sailing Byte to accomplish?

• Create a web portal with an independent search engine for commercial dog food

SOLUTION

How did you find Sailing Byte?

Referral

Why did you select Sailing Byte over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Sailing Byte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aimed to develop a comprehensive search engine for commercial dog food, allowing dog owners to select suitable food based on multiple criteria. The system is designed to provide access to reliable information and knowledge, assisting users in making informed decisions about dog nutrition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Team's improvements in page performance metrics demonstrate the project's success in optimizing the search engine for commercial dog food, resulting in a faster, more stable, and user-friendly platform. The enhancements contribute to a better overall experience for dog owners using the system to make informed nutritional decisions for their pets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed with a strong emphasis on communication and timely delivery. Weekly meetings were held to discuss progress, address any issues, and ensure alignment with project goals. Additionally, an Asana board was utilized for task management and tracking. Overall, the project management approach was highly effective, characterized by excellent communication, timely delivery, and responsiveness to our needs.

What was your primary form of communication with Sailing Byte?

Virtual Meeting

What did you find most impressive or unique about this company?

They deliver exceptional quality within budget constraints, ensuring customers get the best return on their investment. Additionally, their punctual time delivery and innovative ideas set them apart, showcasing their dedication to meeting deadlines while bringing fresh, creative solutions to the table. Their helpful attitude further enhanced our experience, making them a reliable and trustworthy partner.

Are there any areas for improvement or something Sailing Byte could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Founder of Rotat

Describe what your company does in a single sentence.

Crew Rotation Management Software designed for seafarer managers and crew working onboard ships. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sailing Byte to accomplish?

• Enable users to securely send documents and holiday requests via a mobile app.
• Automatically generate calendar data months in advance.
• Create a custom application for seafarer managers.

SOLUTION

How did you find Sailing Byte?

• Online Search
• Clutch Site

Why did you select Sailing Byte over others?

• High ratings
• Close to my geographic location
• Understanding of the maritime industry

How many teammates from Sailing Byte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I contacted Sailing Byte to create a dedicated system for yacht management staff. My main goal was to improve planning and communication on yachts regarding onboard/offboard date generation based on seafarers' contracts. It was very important for the system to have the following capabilities:

• Functionality for managing multiple yachts.
• Easy management of all yacht staff for managers.
• Easy access for seafarers to check their contracts, future rotations, and travel documents via a mobile app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a professional myself, I believe that the main measurable outcome was the ability to manually verify if different versions of rotations would work perfectly, display on the calendar in an understandable way, and allow me to tinker with position changes, contract changes, and rotation partner amendments, producing the desired outcome on the ship plan at least 12 months ahead.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

First, we had extensive workshops where we discussed and planned the entire system thoroughly. The project was managed on Asana, and we also had many conversations on Slack. Essentially, we had something to discuss every week. Project management was heavily based on good communication, and it was achieved successfully.

What was your primary form of communication with Sailing Byte?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The collaboration with Sailing Byte began with in-depth workshops, rich in business insights and methods. These sessions not only shaped the technical aspects but also refined our business idea and helped me to understand what business needs to succeed. Their broad approach ensured alignment with our goals. 

Sailing Byte's standout quality is their challenges response. They adapt to changes, keeping the project on track. This combination of technical expertise and adaptability led to exceptional results, setting them apart in software development.

Are there any areas for improvement or something Sailing Byte could have done differently?

It would have been preferable if they could have informed me sooner about additional work needed for mobile application publication, which would have resulted in delivering the project more quickly.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Axim Creative

Describe what your company does in a single sentence.

We offer 360 Marketing Solutions for small to Fortune 500 companies in based in Central Connecticut.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sailing Byte to accomplish?

• Develop a robust tool for energy saving loan calculations
• Develop and maintain custom websites with priority on UI/UX

SOLUTION

How did you find Sailing Byte?

have been in business together for over 5 years

Why did you select Sailing Byte over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Sailing Byte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a robust and user-friendly updated calculator that contractors can use to determine energy savings for homeowners looking to improve/replace their current heating systems. On the back end this website should collect non-PID data that can be used in the future to improve upon calculations. In addition to the calculator, Sailing byte developed a website where potential prospects could learn more about the products available and what the program has to offer them. 

This development project goes hand in hand with a previous development project Sailing byte has helped develop and maintain, the origination system that aides loan managers in the loan application process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in user complaints and technical issues. Increase in applications. Increased business opportunities from the client for additional web development projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sailing byte was able to deliver items on time when all details and resources were provided to them in a timely and respectable manner.

What was your primary form of communication with Sailing Byte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their motivation to fix technical errors that arose.

Are there any areas for improvement or something Sailing Byte could have done differently?

Provide basic testing checklist for client product that is in test phase requiring approval for launch and the client may not be tech savvy.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a real estate app startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sailing Byte?

We’re developing a web app that helps people search for affordable housing, and we needed help with the frontend development of the platform.

SOLUTION

What was the scope of their involvement?

Sailing Byte is assisting us with the frontend development of our app from scratch using React. In addition, they’re doing UI/UX design for us based on wireframes and mock-ups they create. Moreover, they’re currently working on testing API endpoints and helping us develop documentation.

What is the team composition?

We’ve been working with one of their frontend engineers, a scrum master, a developer, and other members of their team in supporting roles.

How did you come to work with Sailing Byte?

A partner that worked with them before referred them to us.

How much money have you invested in this partnership?

We’ve spent $50,000–$100,000 with them so far.

What is the status of this engagement?

We started working together in June 2021, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our stakeholders are satisfied with the app’s UI/UX — they think it’s clean and modern.

How did Sailing Byte perform from a project management standpoint?

Project management has been great; they communicate their needs and are good in terms of implementation. Regarding tools, we use Slack, Zoom, and Jira.

What did you find most impressive about them?

They have a strong aptitude for learning the things they don’t know, and they conduct their own research, which is something we appreciate.

Are there any areas they could improve?

Their understanding of technologies and abilities to implement them can improve so they can have more domain expertise and expand the possibilities they offer to their clients. In addition, they can enhance their user testing and better document the QA and debugging processes.

Do you have any advice for potential customers?

Ensure to be clear with what you want so they can understand the project so things can move faster.

BACKGROUND

Please describe your company and your position there.

I am the President of ZYGO Enterprises Inc., which own TenantTracks a tenant screening service based in Connecticut. We do background checks on renters for Realtors, Landlords and Property Management firms in Southern New England and several other states.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sailing Byte, and what were your goals?

PHP development to create a system of acquiring data and then processing the information to generate a consumer report on that rental applicant.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was just being at the right place in time. Their business was just starting and we met via a software engineer who was looking for new developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a turn key project and they handled everything from front end work, admin-panel control and back-end data processing

How many people from the vendor's team worked with you, and what were their positions?

3, Lukasz, the owner and lead programmer and Dominic, the coder that works mainly on our site and most recently a new individual also names Lukasz that is working on Social media integrations and alike

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have handled adding new product and system updates for us. Being a regulated industry, we have often been required to make security and system upgrades and every time, they handled the entire process without incident

Describe their project management style, including communication tools and timeliness.

We have daily communications including email, Task Management in Asana, Slack channels and a weekly Zoom meeting

What did you find most impressive or unique about this company?

They completely cleaned up and cleared out the code that the original designers created. They have completed all their tasks in an efficient and cost-effective fashion

Are there any areas for improvement or something they could have done differently?

I don't have anything to really input here, I am satisfied with their performance

BACKGROUND

Please describe your company and your position there.

I am the managing Director, we provide social media services to automotive dealerships & estate agencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sailing Byte, and what were your goals?

Due to the amount of clients we had, it was becoming a concern regarding scaling the business & employing more staff. We had the idea to create some automation software that would help staff speed up processes and allow up to grow quickly without the need to take on more staff. After discussing our model with Sailingbyte, we had the idea to automate design templates, meaning we no longer needed to manually use photoshop etc.

From there, we then looked at automating text content. This resulted in us going from needing 1 member of staff per 25 clients to be able to manage over 2000 clients with only 3 staff members. We are now working on automating more of our processes to make the entire system fully automated including the use of ai.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral, after looking at 1 or 2 of there previous projects and also discussing our needs, it was enough for me to happily choose Sailingbyte for our software development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Alot of our work was social media based, so we started mainly with API from Facebook & Instagram. From there, we needed custom software for automation scripts, ai for vehicle recognition, payment terminals & email marketing via API for Keap / Infusionsoft. Everything combined created a system that now runs with minimal staff input.

How many people from the vendor's team worked with you, and what were their positions?

We mainly work with 2 sailingbyte team members - frontend and backend. When projects are more time sensitive, more team members are added to our projects. Often they will all discuss ideas amongst themselves, to come up with the best plan / strategy.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Previously we would require 1 x staff per 25 x clients - with our new software we are able to manage 1500+ with a team of 3 staff. Alot of our manual processes have been turned into automation, meaning we can concentrate more on growth rather than small, time consuming tasks

Describe their project management style, including communication tools and timeliness.

The project management style is perfect. We often discuss plans for the week on a Monday morning. We have a dashboard in which I am able to talk in realtime chat with sailingbyte for which they respond instantly to any and all questions.

What did you find most impressive or unique about this company?

The most impressive thing about sailingbyte is that nothing is ever to difficult - I am yet to find anything they say they cannot do. All my crazy ideas are met with solutions.

Are there any areas for improvement or something they could have done differently?

Everything was perfect

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of my wife’s company. She’s a doctor, so the idea for her business is telemedicine: working on medical consultation and providing medicine prescriptions online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sailing Byte?

We brought in Sailing Byte to help us with this software integration.

SOLUTION

What was the scope of their involvement?

I sketched and designed an idea of how the system was supposed to work, and Sailing Byte developed the system. This included taking all the questionaries of the initial interview with the patients and transforming them into an electronic form.

What is the team composition?

I work with five people from Sailing Byte. They’re all software developers; some of them take care of the frontend, and others take care of the backend.

How did you come to work with Sailing Byte?

Sailing Byte was a recommendation of a good friend of mine. He used to be the Sailing Byte owner’s teacher.

How much have you invested with them?

We’ve spent just above $10,000.

What is the status of this engagement?

We started working together in March 2020, and I’m still working with them on an ongoing basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The cooperation with Sailing Byte has been very fruitful, and the first sign of our engagement's success is that the system works as expected and designed. The second sign is that the system has never had any critical defects, and Sailing Byte has quickly and professionally taken care of all the small issues that have arisen. Finally, thanks to their fast response, we’ve never suspended our services due to a problem with the system.

How did Sailing Byte perform from a project management standpoint?

For the day-to-day work and the current development, Sailing Byte takes care of the project through a ticketing system. We set up a system between our company and theirs where we log everything that comes across, such as things that can be improved or added, and they take care of them in the next sprint or cycle.

We do this in two categories: development and support. Their team gives us constant updates on the tickets, so we’re not losing anything.

If there is an urgent situation, and the system detects an error, it automatically reports the issue to me and Sailing Byte. These cases are considered of high priority and attended to immediately. However, in the last 12 months, we’ve only got 2–3 500 errors.

Finally, if a critical error were to come up, Sailing Byte has a direct phone line, so I can immediately call them, even in the middle of the night.

What did you find most impressive about them?

First of all, Sailing Byte does what they say they would do. Secondly, the quality of their communication and understanding is very good, so I’m not losing any information or getting lost in the translation. They’re always on top of our discussions.

Their third strength is that they have a very professional way of handling things, and they always go straight to the point. Finally, they have strong timekeeping. We’ve had some tight deadlines, but they’ve always been kept.

Are there any areas they could improve?

No. Sailing Byte suits me well, and I’m pretty comfortable with them. I can’t think of anything that they could improve on.

I just hope that the service that I’m getting doesn’t get regulated by any stretch in the future. So far, our collaboration has been very easy, and it all has gone smoothly. Maybe this is because I’m also an engineer, so I know what to expect from them, and they know what to expect from me.

Do you have any advice for potential customers?

Sailing Byte has great technical capabilities, delivers on time, and has excellent communication skills. Those three elements are key for the success of your development.

BACKGROUND

Please describe your company and position.

I am the CEO of GWBL Sp. z o.o.

Describe what your company does in a single sentence.

GWBL Sp. z o.o. is a company providing software that helps Allegro sellers calculate the real profitability of their sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sailing Byte to accomplish?

• Synchronize seller data from Allegro
• Calculate crucial info about ads profitability
• Generate portal with statistics

SOLUTION

How did you find Sailing Byte?

Online Search

Why did you select Sailing Byte over others?

• Pricing fit our budget
• Referred to me

How many teammates from Sailing Byte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sailing Byte was contacted to create a dedicated, scalable system for processing a large amount of data from Allegro, the biggest online retail e-commerce platform in Poland, for our users. Each user of ProfitBoard is a seller on Allegro who uses the internal ads system to improve revenue. Because users can have multiple shops and accounts, and not all data from ads is properly calculated, there was a requirement for a centralized location to combine and calculate these values. 

Sailing Byte's job was to create such a system, implement the necessary calculations for ads revenue, and gather all the data in one place. Additionally, due to the large amount of data, the system needed to have vertical scalability so that more shops would not create problems for the system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I believe that the main measurable outcome was the ability to connect my production Allegro shop to the system and have properly calculated ad values compared to my Excel file calculations. Another measurable outcome was that more than 300 stores could be connected and have their statistics data downloaded, which proved vertical scalability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning, we had business meetings, and later on, they also helped with the business side of the project, not just the technical part. They created a dedicated Asana board where all the tasks were grouped and placed. They also explained how Agile methodologies work. We met quite often, usually once every two weeks, to review progress. Additionally, they created a dedicated communication channel, even though I was using a different communication tool than theirs.

We had some delays with delivering items connected to the Allegro API, although they were addressed as soon as possible. Essentially, we then progressed smoothly to an ongoing Scrum project and are still using Asana.

What was your primary form of communication with Sailing Byte?

Virtual Meeting

What did you find most impressive or unique about this company?

There were at least two things I found unique: they not only focused on developing the application but also challenged my business idea, approaching the project holistically. The second unique aspect was their actual agility. They react promptly when unexpected changes require a shift in the project's approach and data connection, both in server-side management and API connection.

Are there any areas for improvement or something Sailing Byte could have done differently?

It would have been better if they had been able to deliver the project faster, that's for sure.

BACKGROUND

Please describe your company and position.

I am the CEO of CARGOseller

Describe what your company does in a single sentence.

Spot Freight Management System

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sailing Byte to accomplish?

• Create the entire system according to the project
• Develop the created system

SOLUTION

How did you find Sailing Byte?

Online Search

Why did you select Sailing Byte over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sailing Byte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The cooperation has been going on for more than a year now, which creates objective conditions for its evaluation. I am very satisfied with the cooperation and this evaluation can be broken down to different levels such as the organization of work, communication tools with the client giving the opportunity to communicate to set tasks and test results and record the stages of implementation of all outsourced tasks. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An innovative application for the industry, sales calls give a high conversion rate from lead to user.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Adequate tools for communication, for tracking the progress of the tasks, a testing environment to test the application and the changes, additions that are made. Communication is efficient, fast, a person does not feel disregarded, on the contrary, here the customer is the center of attention.

You can see commitment in the approach to your affairs, and especially when your matter is urgent or critically important. In this business, the choice of the right partner for the development of custom IT solutions is crucial to the success of a project or business. 

What was your primary form of communication with Sailing Byte?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The communication, the approach to the customer, the commitment to make my business successful. I'm glad I chose Sailingbyte because you can rely on them, and the products they delivered are exactly what I wanted. The cooperation is ongoing and the project is growing thanks to them. I sincerely recommend cooperation with this company.

Are there any areas for improvement or something Sailing Byte could have done differently?

At this point I have not noticed.

BACKGROUND

Please describe your company and position.

I am the CEO of New Food Finance

Describe what your company does in a single sentence.

Data and finance analytics for an environmental transition in food and agriculture

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sailing Byte to accomplish?

• create a web app showcasing our database
• achieve certain minimum functionality eg saved search lists
• create a home page

SOLUTION

How did you find Sailing Byte?

Online Search

Why did you select Sailing Byte over others?

• Pricing fit our budget
• Good value for cost
• Technical ability to execute the project

How many teammates from Sailing Byte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sailing Byte developed a web app to showcase our database, with content including company names and financial deals, and charts to illustrate these. Key client interactions allowed for searches, including the capacity to create and save lists of companies and investors of interest to the client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of a functioning web app 
• Delivery of the ability for the client to create and save lists of priority data 
• Delivery of additional web services, to integrate mailchimp and linkedin

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was on time. Their response time was good.

What was your primary form of communication with Sailing Byte?

Virtual Meeting

What did you find most impressive or unique about this company?

Sailing Byte were very responsive to requests for edits and fine-tuning of their work. The company was low-key about payment schedules.

Are there any areas for improvement or something Sailing Byte could have done differently?

N/A