Web and Mobile Application Development Company

Saffron Tech is a full-service Web, Software Development, and Mobile Application Development company with offices in the New York area and India, serving global clientele for over 10 years. Our expertise in services range from Custom Website Design and Development, Portal Development, Ecommerce Development, Native and Hybrid mobile application development to the latest technologies like PHP, Wordpress,.Net, iOS, Android, and Xamarin etc.

With almost a decade of experience behind us, we have perfected our development process. Our command of various technologies, agile methodology of development, and working with industry leading tools enable us to create scalable web and mobile solutions for our clients. Our goal is always to be an extension of our client’s business and provide innovative solutions for their technology requirements by meeting expectations in quality and timely delivery.

 

Call us now at +1 (315) 642-4730 or Fill the Contact Form and our business consultant will get in touch.

 

Our sales process includes:

1. Submit Project Requirement to us
2. Business Analysis of Project Scope
3. Brainstorming Business Solutions with Client and Analysis team.
4. Proposal Submission
5. Contract Closure 

 

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2008
Show all +
Newark, NJ
headquarters
  • One Gateway Center, Suite 2600
    Newark, NJ 07102
    United States
other locations
  • B/30 Sector 5
    Noida, UP 201301
    India
  • Building No-1, Lane-1, Westend marg, Lane-1, Behind Saket Metro Station, Saidulajab
    New Delhi, PB 110030
    India

Portfolio

Key clients: 

Start Ups, Entrepreneurs, SMBs, Corporations, Fortune 500 Companies

Enzi - Wallet App Image

Enzi - Wallet App

The enzi wallet app is a secure and sound gateway to make and receive payments. The wallet has an easy signup where the bank and transactional info of the customers is absolutely safe and is only visible to the customers. Users can easily recharge their Wallet with requisite amount of money and even withdraw amount to bank for easy withdrawal. The wallet user can easily request money from a friend via their contact number or

transfer money to a merchant swiftly by simply entering the merchant’s app ID or scanning their QR Code. SMS notifications for every transaction.
Sow Good - Education App Image

Sow Good - Education App

An interactive education platform where children and their parents have access to a plethora of educational and informative videos, articles, homework assignments and questionnaires. The app has a simple registration and login feature. Parents would receive push notifications when their child checks in or checks out of the app. The app also has study groups for students in various grades. The use profile management is easy as

1, 2, 3.
Ricegather - Dating App Image

Ricegather - Dating App

We designed a dating app where the intent was to keep it simple for singletons to meet. The process of creating this innovative dating & networking app involved research in terms of what the targeted audiences were looking for. During the planning phase we worked on the personas, created all possible scenarios of using the app and how the user journey would tread ahead. The design and testing phase was a challenge where

wireframes, mid-fi prototypes were created. Our creative minds were responsible for creating an appealing UX strategy.

 

InternsMe - A Video Resume Job Portal Image

InternsMe - A Video Resume Job Portal

 

Taking pride in being the first  video resume career portal of UAE, InternsME connects young graduate students and employers to enhance the young career by providing them internships, traineeship, part time and full time job opportunities. InternsMe looks for fast learners and talented graduates throughout the year. The employment network is very much beneficial for all the freshers as the employers are aware of the fact

that they will be hiring freshers and are completely comfortable with it. Launched in 2012, InternsMe is dealing with the challenge of unemployment in Dubai UAE.
Real Estate Web Application for Agents Image

Real Estate Web Application for Agents

Real estate door to door knocking is made easy with Real Farm 247. The app is available on the mobile platforms like iOS and android and helps the agents get accurate homeowner data, property data along with the MLS data instantly. It helps in easy tracking and keeping real estate activity data organized. You don't have to deal with the paperwork while farming your neighbourhood and makes the real estate door knocking quite

easy for the real estate agents.  The custom CRM inbuilt on the app provides you access for easy emailing and managing follow up visits.
Real farm 247 - Door to Door Knocking App For Real Estate Agents Image

Real farm 247 - Door to Door Knocking App For Real Estate Agents

Project summary
The client is based in Irvine, providing services in real estate at the nick of a click. The RF247 app, developed by Saffron Tech is for both Android and iOS compatible and enables the user to identify the patterns, review the performance and apply the knowledge to the next time the user logs in for knocking the farm.


Feedback summary
The client is

fully satisfied with the expert work delivered by Saffron Tech. It is an effective and user friendly application which can be easily handled by a non technical person as well. Saffron Tech is highly recommended for your android and iOS application requirements. 
Falken Tyre - Brand in Tyre Industry Image

Falken Tyre - Brand in Tyre Industry

Falken Tyre is the result of a joint venture between Sumitomo Rubber Industries, the sixth largest tyre conglomerate, and Stamford Tyre Corporation Ltd., who are the world’s largest tyre distributors. To strongly mark their entry in a new market, they urgently required a new website and a mobile app and considered us as a perfect fit for the web and mobile development services they required. And we were happy to help, here’s

what we did for them…
 

Solutions : We started off by fully revamping the website’s structure and on-site navigational patterns with the help of a new theme. New banners and other visuals were also added to give the website a little extra look.

 

 

TabOn Image

TabOn

TabOn is the digital experience missing from dining. A simplified solution to getting deals without having to book a table. Getting live bill updates. Easy bill splitting and Seamless Payments. It gives you the power to Review your expenses on dining and also leave reviews for your favorite restaurants to help them serve customers better.

Challenges: Initially, the notifications feature on the dashboard

app was a trouble. After running tests and fixing the bugs, we were able to create a smooth functioning UI/UX and a much better flow throughout the app.

We had to instill accurate GPS capabilities

The restaurant search was supposed to have filters based on location, cuisine, or other aspects.

Solutions :

To help spread the message of ZERO Paper Waste and Quick E-Bills, we wanted to create the app for both Android and iOS platform.

This would be a first of its kind app in the South-east Asian market, we had to make sure the user likes the UI and hence began the app design. App wireframes were created with new steps added throughout the process.

Rapid Response : Dispatcher App Image

Rapid Response : Dispatcher App

Our client, Dean Caroleo heads and directs and a Transportation, and Elevator installation & Maintenance business. We were approached to specifically design a robust helpdesk ticketing system for managing elevator maintenance and installation requests & queries.

The Challenges We Faced : 
The main issue we faced was during the integrating of a custom calendar along with ensuring secure

payment reports.Along with these, we also had to ensure real-time updated in various analytics graphs in the admin dashboard.

The Results We Delivered : 
Keeping in mind the need of the client for a cost efficient and native app, we unanimously decided to go for Xamarin as the ideal platform. 

Imintelly - Project management Tool Image

Imintelly - Project management Tool

Project Summary: 
IMintelly is a unique white label SEO dashboard that facilitates reporting and project tracking. IT Chimes developed this integrated marketing tool which runs on both Android and IOS platforms and empowers the marketing team with an integrated SEO reporting tool while providing a common platform for clients and service providers to interact.

Feedback Summary:
The users are extremely

satisfied with the services IMintelly offers and strongly recommends it as an internet marketing tool to facilitate overall business performance.
FabAlley -  E commerce Startup Image

FabAlley - E commerce Startup

Project Summary:
An amazing shopping app that is compatible for both Android and IOS platforms offers latest fashion arrivals, Wishlist saving and attractive discounts.  The mobile app developed with the help of IT Chimes provides a fabulous “Get the Look” feature and an easy checkout process. 


Review Summary:
The project executed with precision and clarity. Proactive

and constructive feedback was client’s highlights for working with IT Chimes. The client was appreciative of the quality of the project and the app development process and recommend their services and plans to continue to partner with IT Chimes going forward.
Ezy Qatar- Google of Qatar Image

Ezy Qatar- Google of Qatar

Project summary:
Get the power of browsing advertisement category wise with ezyQatar. The project allows various businesses to connect with their potential customers over the web. The app is available for both android and iOS platform and has been used extensively by the businesses in Qatar.


Feedback summary:
The whole idea of creating an advertising platform is great.

Be it apparel, automobiles, food, lifestyle or any other niche, you can easily find the services listed.
Picnut: Pic Sharing Mobile App Image

Picnut: Pic Sharing Mobile App

Project summary:
Picnut can be understood or described as an app that lets you share group photos with your friends, relatives and acquaintances. It is quite helpful in fast photo sharing even when you don't carry an external photo sharing device like a usb. The app is available for both android and iOS platform.

Feedback summary:
The project development was a unique idea in

its own. The team has worked efficiently and strategically to meet the user's' expectations.
My Mobile -  E-magazine  Image

My Mobile - E-magazine

Taking pride to be India’s first and the most popular mobile monthly publication, My mobile is committed in its goal of educating, providing information and entertaining its readers about all the latest introduction to the mobile world. With every single day, the mobile world is updating itself with new technologies and My mobile portrays it to its readers with an Indian touch, without any prejudice whatsoever. Hence, for a one

stop mobile information, My Mobile is the best choice for an updated and connected lifestyle.
ExploreAll- Lasting Experiences Image

ExploreAll- Lasting Experiences

Taking some time off from work and exploring new places are a dream for many. ExploreAll fulfills this wish by providing direct access to travel agents and local tour guides as it is believed that for getting the best experience of a place, explore around with a local for a better experience. ExploreAll keeps in  mind the environment and allows access to tours accordingly. Started by an explorer Thomas Jerphanion, the main aim

is to provide a lasting experience and leave a very positive impact on the flora and fauna of Southeast Asia.
Food Event Portal - Foodikted  Image

Food Event Portal - Foodikted

Foodikted was born to connect people having a similar passion and love for Food and socialising. This innovative move brings all the foodies close to each other with authentic home cooked food.

Established since 17th October 2015, Foodiked has been able to bring in the concept of community and socialising again, which seem to have got lost off lately.

Interested candidates can set a day, cuisine and dietary

restrictions according to their requirements and relish their favorite food along with connecting to new people.

Creating an event and becoming a host is also a very easy process mentioned clearly on our website.Get along with Foodiked and experience a whole new world of life, food and new friends. 

Worldoo (Kid Social Netoworking) Image

Worldoo (Kid Social Netoworking)

Worldoo is a social networking for kids which offers the famous Monki games.

An outcome of the game developers and teachers coming together, these games are  fun and a  highly engaging way to teach the kids many skills and values of life. With Monki now on mobile, the kids can learn positive thinking through its stimulating and challenging games.

Faballey Image

Faballey

FabAlley is an online fashion destination for taste-makers and trend-breakers all over the country. In just two years, the shop has grown to become a legit style source for fashion-forward apparel and accessories. The name was inspired by all the rebellious, fashion-forward girls in India who shy away from the mainstream and shop at offbeat alleys, indie-chic nooks and quirky boutiques.

DataSnap Foreclosure - Auction Website Image

DataSnap Foreclosure - Auction Website


My Data Snap is a Real Estate Portal that lets users log in and look up the desired property. We have been serving our clients since 2008 by providing them foreclosure auction database that contains various property details, bid information, Auction locations, title information, pre-foreclosure information, etc.

We have created modules like CMS, Property Listing, Advanced Search Options among others that offer a

smooth browsing experience. We recently reworked on the portal to add more features to it and enhance its visual appeal.

 

Ship By Bid - Bidding Portal Image

Ship By Bid - Bidding Portal

Ship By Bid is a shipping and delivery firm operating based on user bids on loads and packages that the user needs to transport. The website has been refurbished by IT Chimes to facilitate a faster checkout and form posting.

Ezy Qatar - Classified Portal Image

Ezy Qatar - Classified Portal

Ezy Qatar is an advertising portal in Qatar to help a business connect with their customer from anywhere in the country, at any time at a very low cost. You can make use of this search engine technology to look for any business, product or service along with the rating and reviews which aids you in making your decision as every information is available on this portal.

 

It is an effective, low cost and

flexible marketing solution for the business as  they can showcase a lot of information on their company profile to get access to millions of customers. It is an amazing way to connect businesses and customers to each other which is easy to use and lucrative for both the parties.
GoldDerby Image

GoldDerby

GoldDerby is one of the most reliable and trusted Hollywood News Portals to keep you updated about the latest trends of the industry. Being licensed by the Los Angeles Times in 2005 and having gained a name in the Industry, Gold Derby popularly presents four sets of Grammy, Oscar, Emmy and other predictions for their comparisons and analysis.

 

You can also view the predictions at various charts

which are then aggregated into racetrack odds and percentages applied by site users to wager points. The issuing of scores is done by every awards competition where winners are ballyhooed.  

You can also operate Gold Derby as social networks where individuals invite users in order to make friends and communicate like the way they do on other social networking sites. Also, the photos of albums top 10 lists etc can be posted on the TV or film awards.

 

A Sneak Preview into the World of IT Chimes

Another customer testimonial video. Please watch to see the positive feedback.

A satisfied customer shows his appreciation for IT Chimes and discusses his successful work.

Reviews

Sort by

SEO and Web Design for Law Firm

"I've never had such a level of service with another company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2015 - Ongoing
Project summary: 

Saffron Tech was engaged by the client to design a new website, perform organic SEO work on the new WordPress site, do social media marketing, and provide support.

The Reviewer
 
Sole Proprietorship
 
Los Angeles Metro Area
Owner, Law Firm
 
Verified
The Review
Feedback summary: 

Traffic has improved since the launch of the site, increasing the client’s business. The client has also been very pleased with Saffron Tech's transparency and their cost. Customer service has been excellent.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Kenney Legal Defense Corporation is based in Costa Mesa, California. I am the owner and founding attorney of the firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saffron Tech?

I have a criminal defense firm, which operates in an extremely competitive market in our county.

I've worked with several other companies in the past, which were not transparent at all. They never provided status reports or anything of the sort, and I was paying up to 4 times the amount that Saffron Tech charges me. I couldn't be happier with the change, especially in terms of cost.

SOLUTION

What was the scope of their involvement?

Saffron Tech initially designed my WordPress website. I was having problems with the other marketing agencies I was using, so I started using Saffron Tech for organic SEO and social media marketing services for our firm. We don't use pay-per-click at this point. I've tried this using a few other companies, and it wasn't worth the money within our area.

How did you come to work with Saffron Tech?

I found them through online research and was really impressed by their team and their attitude. I liked the service that I received after the pitch, so I went with them.

How much have you invested with Saffron Tech?

The total annual cost of Saffron Tech's services is under $10,000.

What is the status of this engagement?

I started working with Saffron Tech one year ago. We have an ongoing relationship. Whenever I need content changes on my site, Saffron Tech is more than willing to do it for me.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Given that I'm a solo practitioner, I don't have time to evaluate metrics. All I can say is that my traffic has improved over the last few months, which has had an impact on my bottom line.

How did Saffron Tech perform from a project management standpoint?

I work directly with one person from Saffron Tech. He sends me weekly emails of the work done by them, including site listings, social media marketing stats, keyword performance, and so on. I've never had such a level of service with another company.

What did you find most impressive about Saffron Tech?

Even though they operate out of the US and India, and some people may criticize outsourcing, I've received the best customer service by far from Saffron Tech, compared to US-based SEO companies, which are very expensive and not very transparent.

Are there any areas anything Saffron Tech could improve?

I don't have any criticisms at this point.

What tips or recommendations could you share that might increase the likelihood of success with Saffron Tech?

If any prospecting customer is having doubts about Saffron Tech, they should at least try them out. They will be surprised at the level of customer service that Saffron Tech can offer.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I haven't given Saffron Tech any deadlines, given that SEO is a continuing service, but I receive weekly updates.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend Saffron Tech to people looking for excellent, reasonably-priced SEO services.

Outsourced SEM for Online Marketing Firm

"Saffron Tech always delivered what they promised."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2013- Ongoing
Project summary: 

Saffron Tech provides the client with web design, SEO, pay-per-click, and reputation management.

The Reviewer
 
2-10 Employees
 
Miami Metro Area
Owner, Online Marketing Firm
 
Verified
The Review
Feedback summary: 

The client has used Saffron Tech for more than 30 projects, and remains very happy with the vendor’s communications skills, work ethic, and commitment to the schedule. The client’s customers have also been pleased, and project management has been a strength.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are an online marketing firm. I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saffron Tech?

Saffron Tech acts as an extension of our company, helping us with different projects.

SOLUTION

What was the scope of their involvement?

For the most part, we have used Saffron Tech for web design, SEO [search engine optimization], pay-per-click, and reputation management.

How did you come to work with Saffron Tech?

I was initially working with a few different companies, but I came to choose Saffron Tech because I liked their communication. They deliver on time and have very good work ethic.

How much have you invested with Saffron Tech?

I cannot provide an exact figure. We have ongoing SEO projects with Saffron Tech, which have monthly costs. Web design work will take anywhere from 6 to 8 weeks, depending on how complex a site is.

What is the status of this engagement?

We started working with Saffron Tech 3 years ago, and have no plans to stop. We've used Saffron Tech on over 30 projects over time.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I'm very satisfied. Saffron Tech always delivered what they promised. Any issues will always be pointed out in time, so I haven't had any problems. My customers have been happy with what Saffron Tech provided.

How did Saffron Tech perform from a project management standpoint?

They are great in this aspect. I am impressed by their professionalism and organization.

What did you find most impressive about Saffron Tech?

Saffron Tech has great communication skills.

Are there any areas Saffron Tech could improve?

Saffron Tech's team is a little overworked, so they should hire more people.

What tips or recommendations could you share that might increase the likelihood of success with Saffron Tech?

Any future clients should stay in communication and provide as much information as they can to Saffron Tech, in order to get the best results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    As long as the customer is on time, Saffron Tech will deliver.
  • 5.0 Cost
    Value / within estimates
    Very strong cost, no complaints.
  • 5.0 Quality
    Service & deliverables
    Any problems were always fixed by Saffron Tech, so I have no complaints.
  • 5.0 NPS
    Willing to refer
    They are fantastic, so I recommend them.

Web Development and SEO for Accounting Service

"Creating a great website is one thing, but hearing a client's problems and responding accordingly is also important."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Saffron Tech was selected to develop a new Joomla platform to improve the client’s website for search engine optimization purposes. The vendor now provides monthly site updates.

The Reviewer
 
11-50 Employees
 
California
CEO, Accounting Service
 
Verified
The Review
Feedback summary: 

SEO activities were able to begin as soon as the new site was launched. Saffron Tech was able to develop the site without losing any of the client’s branding, and so far web traffic is increasing with new business coming in. Communication and attentiveness from the vendor have been top-notch.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Complete Controller provides accounting services to small businesses and households across the nation. We have a twofold approach, providing a hosting platform for books and records as well as services in the form of a bookkeeper and controller team for each client. Our team has been fully trained and vetted. They're also monitored by our company and are subject to peer reviews, ensuring that our clients have a great experience.

What is your position?

I am the chief executive officer and founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Saffron Tech?

We wanted to modernize our website and make sure that we were maximizing its potential for SEO [search engine optimization], taking advantage of the tools that are available currently. It had been built on a very old version of Joomla. The first step was adopting a modern platform.

SOLUTION

Please describe the scope of their involvement in detail.

Saffron Tech reviewed our old site and made a proposal for what the new one should look like, developing a solution that would be congruent with our brand, not deviating too far from our old page. It had received some feedback but, at the same time, needed to be modernized. Saffron Tech brought our old designs over, making sure that they functioned properly, going over a series of reviews with me.

Saffron Tech did a lot of back-end research in terms of SEO. By the time the new site was completed, we were prepared to launch into the SEO efforts, which was great. Saffron Tech was great in terms of timing and coordination, which is usually difficult to find in a vendor. As a business owner, I often found myself working as the project manager, which wasn't the case with Saffron Tech. This was one of the main things that impressed me about Saffron Tech's work.

How did you come to work with Saffron Tech?

We researched various companies that had received awards for their work. I, my partner and our chief technical officer interviewed each of those companies, asked them for proposals, and graded them based on feedback, ability to communicate, depth of proposals, and what we could receive for our money, ultimately selecting Saffron Tech.

Could you provide a sense of the size of this initiative in financial terms?

We expect to spend up to $10,000 this year for Saffron Tech​​​​​​​'s services, including our site build and monthly SEO and updates.

What is the status of this engagement?

Our site was completed eight weeks ago. The SEO portion of our project is ongoing. Saffron Tech also works with us on a monthly basis for site updates, which is very convenient because I haven't had to look for another company for upkeep tasks. I appreciate the continuity offered by Saffron Tech.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Our traffic has improved, although it hasn't reached our goals yet. Since it was completed recently, it will require a bit more time to get traction. We are very happy with the fact that several different avenues are being used in order to encourage more traffic to the site. Saffron Tech has kept us informed about how we could help, in terms of creating content or setting up avenues that could link back to the site. We're definitely headed in the right direction, which is promising.

Other SEO companies that we used didn't produce significant results, even after three to four months of work. With Saffron Tech, we're seeing some forward progress. 

Saffron Tech has sent us analytics reports, but this is not something that I can decipher easily. For me, one of the proofs of the pudding is new business. We received a call from Florida the other day, which is not our home state. The client told us that they found us easily, which is what we're looking for. We have proof that our site converts. We just need to have more people looking for accounting and bookkeeping services to visit it.

How did Saffron Tech perform from a project management standpoint?

At the beginning of our project, Saffron Tech had a conference call with everyone involved, letting us know what the point of accountability was in the event that we couldn't reach someone or needed a project status report. We were kept informed throughout.

What distinguishes Saffron Tech from other providers?

At the end of a project, everyone will usually disperse and cease communication, but Saffron Tech 's principal made a point of calling personally and finding out from us what our experience was, where they could improve, whether or not we were likely to do business with them again, and so on. I thought that this was important, especially coming from a small business owner. He is aware of the strengths and weaknesses within his own team, so he will be able to provide excellent service in the future.

Is there anything Saffron Tech could have improved or done differently?

When our site first came out, the page clicks were slow, for example. We counted a few seconds before a page would turn. When I mentioned this to Saffron Tech, it was resolved. Anything that came up and created a frustration for us was fixed, which says a lot. Creating a great website is one thing, but hearing a client's problems and responding accordingly is also important. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If anything, I held the project back. Saffron Tech was asking for information that I was too busy to deliver. As soon as they had that information, Saffron Tech ran with it. For the most part, I saw a 24-to-48-hour turnaround for any requests.
  • 5.0 Cost
    Value / within estimates
    I felt that Saffron Tech very competitive in the market, considering how well put together our team was. It was the reason for choosing them. We received everything that we wanted and there were no upcharges. We did have to purchase a plug-in separately.
  • 5.0 Quality
    Service & deliverables
    Saffron Tech was able to produce exactly what was presented in the beginning.
  • 5.0 NPS
    Willing to refer
    Saffron Tech is definitely on the tip of my tongue for website build recommendations.

Web Development for German Travel Company

"I feel very confident in the quality of the work Saffron Tech did for us."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

Saffron Tech developed a website for a travel company and collaborated on the design. There are plans for them to provide SEO and development services in the future.

The Reviewer
 
1-10 Employees
 
Germany
Founder, Travel Company
 
Verified
The Review
Feedback summary: 

Saffron Tech communicated well, keeping the client informed throughout the entire development process. Saffron Tech provided high-quality work and consistently met all deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a travel website based in Germany. We specialize in the Southeast Asian market. I am the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saffron Tech?

We were looking for a company to build our website.

SOLUTION

What was the scope of their involvement?

Saffron Tech was responsible for building our site from scratch. I had a large impact on the design, of course, but they did everything to get the site running.

How did you come to work with Saffron Tech?

I looked at multiple companies both in Europe and the United States, and all of their quotes were outrageously expensive. I found Saffron Tech through the internet.

How much have you invested with Saffron Tech?

The total cost of our project was between $10,000 and $50,000.

What is the status of this engagement?

The timeline was about 6 months from 2015 into 2016. We plan to continue working with Saffron Tech for various search engine optimization and development services in the future.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The site is still very new, and we have not begun extensive marketing, so our traffic is still low. However, I feel very confident in the quality of the work Saffron Tech did for us.

What did you find most impressive about Saffron Tech?

Saffron Tech performed very well from a quality perspective, and I always felt like I knew what was going on and where the project was in terms of meeting our deadlines.

Are there any areas Saffron Tech could improve?

I think whenever you hire an offshore provider there are always going to be small things that get missed, or you have to do yourself. But that’s what you’re paying for by saving so much money.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Coding for UK Digital Media Company

"IT Chimes is good at what they do and they offer a good service."

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2016 - Ongoing
Project summary: 

IT Chimes provides coding resources for the client’s customer web development projects on a flexible basis.

The Reviewer
 
11-50 Employees
 
United Kingdom
Owner, UK Digital Media Company
 
Verified
The Review
Feedback summary: 

The client describes IT Chimes as fast and reliable, and the vendor always responds in a timely fashion. The client considers the vendor to be elite among offshore companies they have worked with in a similar fashion, and worth the slightly higher price that IT Chimes charges.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a full-service digital media company offering web development, search engine optimization, pay-per-click management, social media marketing, full blending, and so on. Our clients are based in the US and the UK.

What is your position?

I am the owner of the company. Some of my responsibilities are looking after clients on a day-to-day basis, taking care of graphic design and web development jobs. I oversee everything that goes on within the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with IT Chimes?

I needed resources for client web development jobs.

SOLUTION

Please describe the scope of their involvement in greater detail.

We outsource coding and web development to IT Chimes.

How did you come to work with IT Chimes?

I use multiple developers in India. I was looking for a new company and researched candidates which offered web development. I went through a Skype interview with IT Chimes and started using them.

Could you provide a sense of the size of this initiative in financial terms?

This is confidential.

What is the status of this engagement?

We started working with IT Chimes 6 months ago. We have an ongoing relationship with no plans to stop.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

IT Chimes is good at what they do and they offer a good service. They're fast, reliable, and respond in time.

How did IT Chimes perform from a project management standpoint?

They are able to manage projects from major clients in the US and UK. There are many offshore teams that we work with that cannot satisfy our demands. We work with probably three really strong teams that are elite partners like IT Chimes.

What distinguishes IT Chimes from other providers?

IT Chimes is very responsive, compared to other offshore teams.

Is there anything IT Chimes could have improved or done differently?

They could offer cheaper pricing because it’s higher than a lot of comparable companies. However, I stick with them because they also offer above average quality compared to others.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    IT Chimes has never not met a deadline.
  • 3.0 Cost
    Value / within estimates
    IT Chimes is slightly more expensive that I'd like to pay, but they offer a good service.
  • 4.0 Quality
    Service & deliverables
    IT Chimes needs to pay slightly more attention to detail.
  • 5.0 NPS
    Willing to refer

IT Outsourcing for Digital Agency

"I wouldn't trust many overseas companies with projects going to the six-figure range, but I would trust IT Chimes."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2012 - Ongoing
Project summary: 

IT Chimes was selected to provide the client with development, mobile application development, and internet marketing for the client’s customers.

The Reviewer
 
11-50 Employees
 
San Francisco Bay Area
Owner, Digital Agency
 
Verified
The Review
Feedback summary: 

IT Chimes has become a primary development partner of the client. The client appreciates that the vendor provides available staff during US business hours, and in general the client and the partner have been able to keep to the scope of projects and the projected timelines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a digital marketing and development agency.

What is your position?

I am the owner and operator of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with IT Chimes?

IT Chimes act as one of our developers and Internet marketing services providers. They're our primary partner in many projects. I am able to leverage my business resources well through their ability to hire multiple people for the price of a single local resource. There is a tradeoff in terms of working remotely and with a time difference, but I've found that the gains offset the losses.

SOLUTION

Please describe the scope of their involvement in detail.

On the development side, IT Chimes work on more advanced PHP programming and WordPress theme customizations. They have abilities on the design side, but their strength lies in development. We also work with clients that are focused on search engine marketing. I run several accounts through IT Chimes.

How did you come to work with IT Chimes?

At the time, I was working with several other overseas providers, some of whom I still collaborate with. IT Chimes found me, which is unusual. Usually, when looking for an overseas partner, contact is mostly done through email, which doesn't give a very trusting impression. In 2011, I received a call from one of their business development managers. I initially thought it would be just another cold call that wouldn't lead to anything, but they described their company, and I sent them some project material. Their work was good, and they proposed a meeting with their chief executive officer, who would be traveling to the United States. I set up a meeting with him and I liked his approach. We then started working with one another.

Could you provide a sense of the size of this initiative in financial terms?

I use each of their three divisions and each one of our client has different needs, so it's hard to estimate. The development had a cost of less than $10,000 within the first year. We spent closer to $25,000 in the second year and, in the last year, we engaged in a big project that will have a cost of more than $50,000.

With regard to Internet marketing, I'd used IT Chimes on a retainer basis until this year. In 2016, this service is expected to cost anywhere between $12,000 and $20,000. We haven't had very big mobile development projects so far. An average figure per year is $50,000. I wouldn't trust many overseas companies with projects going to the six-figure range, but I would trust IT Chimes.

What is the status of this engagement?

We started working together in 2012. The work is ongoing. I have no plans of ending the collaboration.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

My clients never get to see the internal clockwork of the work we produce. They've been satisfied for the most part. There was one instance of someone on the Internet marketing side who wasn't satisfied with the services. It wasn't specifically my fault or that of IT Chimes – the client had very high expectations. In general, though, satisfaction levels have been good.

One thing that I find amazing about IT Chimes is that they go outside of the normal barriers of offshore IT work. With U.S. companies, everything comes down to what's written on the contract. This might be due to the relationship I've built with IT Chimes through the years, but they've been very flexible and understanding with me. They don't treat us as a client, but as a partner.

How did IT Chimes perform from a project management standpoint?

One of the challenges when working on big development projects is respecting the timeline. An overseas company, whether in India or Europe, will have a cultural difference in this sense. I've learned how to operate within this context, and IT Chimes has learned what our expectations are. On some development projects, we may go over time and scope, but this can't be entirely attributed to the quality of work done by them. Scopes could have been better developed on our side at times, too. Their work is by no means perfect, but it wouldn't necessarily be better had I been working with a local developer, at five times the cost.

What distinguishes IT Chimes from other providers?

They offer staff presence during U.S. hours for their Internet marketing services. Not a lot of overseas companies do that. I'm a night owl, so having the flexibility of working with the developers late at night and picking up the rest of the work early in the morning makes things quite easier.

Is there anything IT Chimes could have improved or done differently?

They could work faster. Speed is not always their fault – it's simply the nature of the beast. Maybe I've been spoiled by their offerings on the Internet marketing side, but having development teams during our local 9 to 5 timespan would be beneficial. Generally speaking, from my experience with other Indian companies, IT Chimes is proficient in English, but they could improve by adding a few more project managers. To be honest, I'm nitpicking. Our only major concern is to do with timelines, increasing delivery speed.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Cost is a good aspect of their company. There are cheaper alternatives in India, but the quality drop off is not worth it.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for Financial Services Company

"I recommend them to others and am completely satisfied."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2016 - Ongoing
Project summary: 

IT Chimes provides web design and development resources for the client, along with back-end portal development.

The Reviewer
 
11-50 Employees
 
Washington DC Metro Area
Senior VP and Loan Officer, Financial Services Company
 
Verified
The Review
Feedback summary: 

The client has found IT Chimes to be cost-effective and efficient. Communication has been a strength of the business partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

I work for a small bank lender that focuses on church ministries. We provide financing to churches. I am a Senior Vice President and lender.

OPPORTUNITY / CHALLENGE

I needed a new commercial website and online portal back-end. We wanted to focus on offshore firms that were less expensive. I also like how the large Indian firms can provide design, development, and many other technology competencies in one package.

SOLUTION

IT Chimes was selected from an internet search. They provide web design and development plus back-end portal development.

RESULTS & FEEDBACK

They are fast, cheap, and very strong with communication. I have worked with IT Chimes for almost four months and have no problems with their service. I recommend them to others and am completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Telecommunications Company

"Their project management skills and regular communication impress us."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - May 2018
Project summary: 

Saffron Tech are developing a website with e-commerce functionalities.

The Reviewer
 
11-50 Employees
 
New Delhi, India
Gajinder Sawhney
Director, Data Unwired
 
Verified
The Review
Feedback summary: 

Saffron Tech provides excellent project management and delivers high-quality work. Their consistent communication and technical competence allow for a smooth engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the director of a telecommunications company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Saffron Tech?

We needed web development with e-commerce features.

What were your goals for this project?

We wanted a great website.

SOLUTION

How did you select this vendor?

We picked them based on their capabilities, competence, and experience.

Can you go into detail about the services they provided and the scope of the project?

They developed a website with e-commerce functionalities.

What was the team composition?

We worked with their project manager and CRM.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is in its QA stage, and we do not yet have any metrics.

How was project management arranged and how effective was it?

They manage the project extremely well and are great at communicating at each stage of our project.

What did you find most impressive about this company?

Their project management skills and regular communication impress us.

Are there any areas where they can improve?

No, they have been very good so far.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They deliver high-quality work.
  • 5.0 NPS
    Willing to refer

Ongoing Web Maintenance for Betting Advice Site

“We have good communication.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2018 - Ongoing
Project summary: 

Saffron Tech is providing ongoing maintenance for a betting advice website.

The Reviewer
 
1-10 Employees
 
London, England
Owner, Betcraft
 
Verified
The Review
Feedback summary: 

Work to date has met project requirements. Saffron Tech communicates well.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of Betcraft, a website for betting tips and advice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Saffron Tech?

We needed website maintenance done.

What were your goals for this project?

We wanted to make our website work better.

SOLUTION

How did you select this vendor?

We used them on a previous project.

Describe the project in detail.

They are providing ongoing maintenance for our website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All of their work has been fine so far.

How effective was the workflow between your team and theirs?

We have good communication.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Digital Marketing Firm

"Saffron exceeded all of our expectations."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Ongoing
Project summary: 

Saffron Tech revitalized the UI/UX design and development features of a B2B marketing platform to engage more customers and highlight relevant services.

The Reviewer
 
1-10 Employees
 
Washougal, Washington
Michelle Havist
VP, Pump Marketing Solutions
 
Verified
The Review
Feedback summary: 

Thanks to Saffron Tech’s expertise and swift reaction time, the updated website met all specifications. The team’s responsive communication, agility, reasonable pricing, and high-quality deliverables made the engagement profitable. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the vice president of a digital marketing agency targeting B2B industrial manufacturers and distributors. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Saffron Tech?

They redesigned our website.

What were your goals for this project?

We wanted our platform to serve customers better and highlight our products and services more clearly.

SOLUTION

How did you select this vendor?

Saffron reached out to us. We initially liked their portfolio and technical expertise but were cautious about the time zone and language differences. We decided to start with a small project, and Saffron exceeded all of our expectations for communication, quality, and support, so we selected them for this larger project.

Describe the project in detail.

Saffron redesigned and developed our website based on our project specifications.

What was the team composition?

Saffron's team included a project leader, designers, and developers. 

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The project went smoothly after we worked out a few logistical kinks, and the site now functions according to our specifications. Saffron was responsive and reacted quickly when we needed.

How effective was the project management?

The project was expertly managed. The team communicated via Asana. Since we were not familiar with this tool, the project manager took the time to show us how to use it.

What did you find most impressive about this company?

I appreciate their agility and technical expertise.

What tips or recommendations do you have?

Make sure all project specifications are vetted and clearly define testing expectations before the kickoff to minimize potential delays. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer