Can you share any outcomes from the project that demonstrate progress or success?
RV Technologies wasted six months of my time. Faulty communication is the biggest obstacle as it was always unclear if they understood what I was asking for. I asked them to develop a simple e-reader app that I could paste formatted text onto. While continually pestering me for money, they made a barebones app in which people could purchase a PDF, which wasn’t what I asked for.
I hired a grad student from India—here in Los Angeles—to facilitate the communication with them and they literally started over. They made an app with “off the shelf” features in which I could paste text into, but it was full of workarounds that still didn’t let us format the text correctly. Their attitude towards this was “you can live with it.”
How effective was the workflow between your team and theirs?
I cannot emphasize enough how ineffective the communication was, so much so that I had to hire a separate consultant to facilitate this aspect. The work only progressed after this, at a premium cost per hour as dedicated by the consultant, who worked more diligently than the developer.
What did you find most impressive about this company?
The only thing impressive about them is their audacity to stand behind their subpar work and their diligence in chasing their payments despite an agreed-upon payment schedule.
Are there any areas for improvement?
This team is not innovative and when faced with an issue, they would defer to us to find the answers. They offered easy solutions, made minor tweaks, and called it “done”. When I requested a partial refund of the thousands I paid them, they begged and begged, which I found very unprofessional. Ultimately, they refused and threatened to retaliate if I wrote this review. Honestly, they should have never accepted the job.