What evidence can you share that demonstrates the impact of the engagement?
The site was launched, and we promoted it for a bit, but we have a different focus now. We had $1,100 in sales over a week and a half, which was good for us, but we had to shut down the site. I didn’t have the time to continue working on it. Sales went well, and we had no issues on the backend, in terms of putting packages through.
When we posted the picture of our logo, we received around 5,000 likes, compared to the 3,000 – 4,000 likes we usually get.
How did R&V Studios perform from a project management standpoint?
It might help that I am friends with the principal, but he was definitely hands-on with all the clients he’s worked with, that I know of. The work was good, and they got everything done in a timely manner. R&V Studios has a large design and coding team.
Because of the nature of my job, it was a matter of me dragging my feet, so they ended up giving me deadlines. During the project, we were also getting professional photography done, and all that content needed to be put on our site. This and the logo creation took the longest time. We had multiple revisions on the logo over a month-and-a-half period.
What did you find most impressive about them?
They’re also working with another company I know. In both cases, R&V Studios has been able to nail the creative part. Everything they do is good in terms of design, and they were able to bring broad ideas to life. My concept was quite obscure, and I didn’t provide a lot of detail, so this was important for me.
Are there any areas they could improve?
In terms of timelines and project scoping, they could detail every single deliverable—which part will take place during which phase, and delivering on a daily schedule. I had to sign up for different plug-ins at different times, but it was an overall easy process. My situation was a bit unusual at the time, and R&V Studios did accommodate my busy schedule.
Do you have any advice for future clients of theirs?
They do their job well, the designers are great, and the coders will make any necessary adjustments. Like any other provider, it’s important for the customer to know what they want at the preparation stage, and provide a detailed description or examples.