Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We saw over 500 downloads within the first two weeks after launch. This may not seem like a lot but for this demographic, it’s a huge number. It’s not what could be called a popular or exciting topic.
The minister for age care and disability of New South Wales University was present at our launch along with 50 other people and media coverage. It was phenomenal to see this sort of interest.
How did Rosberry perform from a project management standpoint?
We have come close on a particular launch, but Rosberry hasn’t missed a deadline. Their performance has been better than most of the other teams I’ve worked with. They haven’t cut corners by making imperfect code. There have been some occasions when the team contacted me on Skype to let me know that a deliverable would be delayed because they found a bug in the code.
I am a project manager myself, and I love being managed back. Rosberry was good at communicating progress which relaxed the overall work. I didn’t have to worry about asking for a status report, and was always pinged on Skype with our current standing. Rosberry had a laid back but constant way of keeping me in the loop.
Once time, we reached a sticky situation, and they worked the entire weekend and delivered code to me at 2 AM in order to have a presentation at 9 AM the next day.
What did you find most impressive about Rosberry?
Attention to detail, flexibility, and understanding the actual outcome, versus the simple specifications. Rosberry has looked beyond the surface.
In this particular project, there was a very specific additional challenge in making the app usable by the visually impaired. This was the first time that Rosberry had worked on a full accessibility app so it had to pass color blindness tests and everything else. They stepped up to the mark, did their own research, took what I supplied, and went well beyond that, making sure that the app would be compliant. They didn’t simply want to pass accessibility, but to adhere to best practices for this area.
Are there any areas Rosberry could improve?
No. They designed some beautiful wireframes. Rosberry and I were challenged by our co-design team, and we’ve had to soften the design a lot in order to shape around their desires. Rosberry handled this challenge very well and had the flexibility to not only push for the right way to do something but to also make sure that the client was happy with the results they were given.