ROCKETECH

Introduce your business and what you do there.

It took some calibration but ROCKETECH has a good system going and the pace and agility of the development team is a thing of marvel.

What challenge were you trying to address with ROCKETECH?

We wanted to increase cost efficiency and customer satisfaction.

What was the scope of their involvement?

For our application for our Saas platform, we needed an intelligent team who would be able to understand the functionalities we need to create a world-class application. Rocketech provided us with top-notch work in functionality development, testing and maintenance and bug fixing. Their work was incredibly good.

What is the team composition?

We've worked with lead BE, FE, QA, SM, BA, DevOps, UE, UI designer, founder were very supportive and responsive.

How did you come to work with ROCKETECH?

We did online research and spoke to their past clients.

How much have you invested in them?

We've spent in the range of $25,000-$50,000.

What is the status of this engagement?

We started working with them in April 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We've seen a positive increase in client happiness and improvement in timeline delivery. The team functions seamlessly like they are part of our in-house team.

How did ROCKETECH perform from a project management standpoint?

They've been excellent.

What did you find most impressive about them?

They’re responsive, which is very important, and also understand and are flexible with our needs. I’m also very impressed because I have worked with three other development companies, and the communication with ROCKETECH is outstanding.

Are there any areas they could improve?

I feel that the administrative billing process is complicated.

Do you have any advice for potential customers?

Please describe your company and your position there.

Biella is a company that exclusively represents factories and brands on the territory of Russia with affordable prices and unique technologies. I'm CEO of Biella ltd.

For what projects/services did your company hire ROCKETECH, and what were your goals?

We were looking for a reliable partner with whom to continue the development of our site, previously we developed it internally on our own. Years passed and we realized that we needed a professional approach and a complete redesign of the website and our processes within the company. ROCKETECH took over all the work and continue to develop and support us now.

How did you select ROCKETECH and what were the deciding factors?

We held a tender and the company's employees chose this vendor

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a complete redesign of our website and attracted as many participants as possible to this process. ROCKETECH had a hard time because the approval process was quite complicated, we are grateful for their professionalism and patience with all our wishes, because they were taken into account 100%. We started with the design and the first mockups.

After we agreed on the logo, the brand book, which we still use and consider it to be well made. Next, we had a website design that took a long time due to a huge number of additional edits and functionality that we wanted to add.

After this, a big stage that continues to this day is the development of the site, the implementation and improvement of the work of our internal business processes and the site as well.

How many people from the vendor's team worked with you, and what were their positions?

There were many of them. Partner of the company, PM, BA, 3 Developers, DevOps, Designers and Art Directors and two QA for tests.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can say for sure that we would not have continued working if this vendor did not keep the agreement and did not issue the project exactly on time! We have been working for several years and always ROCKETECH has found various ways to solve our non-standard tasks.

I think the main reason why we continue to work with them is because we constantly see their skill, expertise, knowledge and advice on how to do something that will work immediately, not in a few years, but in a month or earlier, in our current realities this makes ROCKETECH our irreplaceable partner.

Describe their project management style, including communication tools and timelines.

It was difficult for us to get started because we had a lot of ideas, but the guys were able to find an approach to us and structure us. They work with a very new approach, which was not familiar to us before - Scrum. We were skeptical at first, then we saw its advantages and realized that this is the right approach that gives an accurate and high-quality result.

Colleagues use all possible online tools to capture our ideas both within the framework of the call and at meetings, I'm talking about Jira, Confluence, Skype and etc. Many of these tools and approaches we have further incorporated into our internal processes.

What did you find most impressive or unique about this company?

They clearly recognize the problems and solve them with us, they have no boundaries in front of us and they try to work as transparently as possible. For us it was at first a very risky approach, but then we appreciated its value and now we understand why it is much more correct to share the risks, and not pass them on to someone.

They have an impressive team and I very much appreciate in them that they do not raise prices, but try to find ways of interaction such that they remain much more profitable for us than keeping this entire team on the staff of our company!

Are there any areas for improvement or something they could have done differently?

I think it will be useful to add a model when ROCKETECH also provides the product owner. Because now we are working on a dedicated team model, which assumes that we are the owners of the product and we set tasks.

Introduce your business and what you do there.

I’m the creative director for an email marketing company that primarily services small businesses. 

What challenge were you trying to address with ROCKETECH?

We wanted to develop a more advanced email marketing customization product that made it easy to create sales lists. They helped us with the development.  

What was the scope of their involvement?

The web app contains contact storage, link tracking, and an advanced field system for emails. We’re still in the first phase of development, planning on entering a second phase following their current work.

They’re using Node.js and React to develop the product, and their design team works using Figma. 

How did you come to work with ROCKETECH?

We knew we wanted to work with a Ukraine-based IT company, so we turned to Clutch to find companies that would be a good fit. There, we found about ten companies and started conversations with their representatives. 

It was an easy decision because ROCKETECH understood our needs immediately. Even in our early conversations, they provided us with great suggestions that we ended up using for the project. That was very attractive to us. 

How much have you invested with them?

We’ve spent about $80,000.

What is the status of this engagement?

We worked on the project from January–August 2020. Our collaboration was paused due to the pandemic, but we plan on starting up again in the future.  

What evidence can you share that demonstrates the impact of the engagement?

Their development skills were strong, and outputs were as expected. We didn’t experience any significant issues with them. Both the results and workflow met our expectations.  

How did ROCKETECH perform from a project management standpoint?

We worked in sprints and had our meetings over the phone to discuss progress. In almost all cases, they completed as necessary tasks according to the sprint deadlines. There were only one or two task completion dates that were missed. 

We’d do a demo with them on Mondays and plan for the week following the latest demo. The process met our expectations. We used Atlassian and Confluence for communication. 

What did you find most impressive about them?

They can take our loose ideas and form them into meaningful deliverables. We were able to expand the usefulness of our product based on their input. We found that very attractive.

Are there any areas they could improve?

The initial cost estimation was not completely accurate, however. We had to spend more than we thought. They could improve in cost estimations. Additionally, it would be helpful for them to verify that all team members are technically capable of taking on certain tasks. We had to take a developer off the project because they didn’t have the skill set we were looking for. 

Do you have any advice for potential customers?

Make sure that you clearly present your ideas and arrive at reasonable cost estimates.  

Introduce your business and what you do there.

I’m a project-manager at Rich Peach Media. Our team specializes in the development and advertising of mobile apps.

What challenge were you trying to address with the vendor?

We worked on the creation of a mobile application for measuring the speed of the Internet connection (WI-FI, 3G, LTE, etc.). It was important for us that the application worked correctly and was convenient for our audience.

What was the scope of their involvement?

Rochetech developed the design and the app for us. Separately, I’ll note the design, we were delighted!

What is the team composition?

Business analyst, iOS developer, designer and QA.

How did you come to work with them?

We’ve already developed one project with them and were pleased with the cooperation.

What evidence can you share that demonstrates the impact of the engagement?

The app has been successfully added to the AppStore and we are getting great reviews.

How did the team perform from a project management standpoint?

Fine! I was given all access to view task statuses. All communications were carried out during working hours in working chats.

What did you find most impressive about them?

Structuredness and readiness to independently solve emerging problems.

Are there any areas they could improve?

Perhaps a little more critical of the deadline. But it depends on the client's requirements :)

Any advice for potential customers?

Rocketek is an excellent team that you can safely entrust the development of your app or other project.

Introduce your business and what you do there.

I’m the founder and CEO of a health and fitness app. 

What challenge were you trying to address with ROCKETECH?

We were looking to revamp our application. We had worked with another developer, and the quality was poor.

What was the scope of their involvement?

They restructured the frontend design of an iOS app and added functionality. They changed the look and the signup process and added a feature that allows users to add friends and compare stats.

They changed the coding from PHP to a very complex, more modern coding language. They also developed a backend portal that allows us to analyze the users.

What is the team composition?

We worked with Alexi (Co-Partner), Igor (Business Analyst), Yatoslav (Sr. iOS Developer), and Anton (Designer).

How did you come to work with ROCKETECH?

When we were looking to replace our developing partner, a friend recommended I look offshore. We found a few companies on Clutch, and felt this team had the best proposal within our budget.

How much have you invested with them?

We spent $13,000.

What is the status of this engagement?

We began working together around July 2020, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We are hoping to launch in early 2021. To assess their work, we look at how well they meet our quality standards and whether or not they've delivered on time. There have been some delays, some of which could’ve been avoided.

How did ROCKETECH perform from a project management standpoint?

Their project manager meets basic expectations. They work in an agile environment and include the client in their process. Communication has been pretty good.

What did you find most impressive about them?

They met all the demands we put on them and are very transparent in what they're working on. It is a good working relationship.

Are there any areas they could improve?

Their project manager needs more experience. They could have tended to details that would have helped us avoid some of the delays. 

I would also like a cost-reimbursable contract, or an equity-driven contract, rather than one driven by time and materials.

Do you have any advice for potential customers?

They are a great team to work with. I would suggest a cost-reimbursable contract with a fixed fee for early delivery and penalties for delays.

Introduce your business and what you do there.

I am the head of mobile app development at Rich Peach Media. Our team specializes in developing and advertising our own mobile products.

What challenge were you trying to address with the vendor?

Our company was interested in developing our own password manager application. The main goal was to develop a high-quality mobile application that could be useful for our potential users. 

What was the scope of their involvement?

The team faced the following tasks: developing the concept of a mobile application, creating a unique design, writing the application code (front and back), integrating the application with the mail service, testing the finished product, and then transferring the finished application to our team.

What is the team composition?

The team included a business analyst, back-end developer, front-end developer, tester, and designer. For our part, the project manager and developer worked, who was responsible for setting up analytics and publishing the application in Store.

How did you come to work with them?

Our colleagues advised us to contact Rocket for our purpose. After several joint meetings at which we discussed our goals for this project, comparing similar offers from competing companies, we decided to develop the application specifically from to Rocketech.

What evidence can you share that demonstrates the impact of the engagement?

At this moment, there is no such data, we are only preparing to launch an advertising campaign.

How did the team perform from a project management standpoint?

We are absolutely pleased with how the interaction between our teams took place. All tasks were completed, all problems were quickly resolved in work chats.

What did you find most impressive about them?

Most of all I liked the fact that the team quickly solved all difficulties, offered us many solutions in various situations, shared expertise. And of course the quality of the code!

Are there any areas they could improve?

Basically, we were satisfied with everything, I think that changes are not needed.

Any advice for potential customers?

No :)

Introduce your business and what you do there.

MultiCold is a project of the Russian developer RAM Group, which has been operating in the field of construction and subsequent rental of the warehouse since 2011. This is a network of large-scale food multi-temperature distribution centers that provide refrigeration and freezing storage areas for storing goods of various low-temperature regimes.

Since 2014, the company has embodied the reality of most of its plans and has come to a result that can be proud of. We have become one of the largest Moscow networks specializing in the construction and management of industrial real estate, improving the turnover among manufacturers, wholesale companies and the end consumer. I am a Commercial Director and Chief project curator.

What challenge were you trying to address with the vendor?

We rebranded and needed a quality contractor with whom we could precisely complete the project in a short time. ROCKETECH quickly and actively engaged in this work.

What was the scope of their involvement?

Have a beautiful corporate website and partner with whom we can work on our other projects.

What is the team composition?

There were about 8 people in total. Including Business analyst, Designer, Developers, QA testers, and Marketing team division.

How did you come to work with them?

We chose by portfolio selection, ability, and flexibility, qualifications of people working in the company, reviews, and similar implemented projects.

What evidence can you share that demonstrates the impact of the engagement?

The site has helped our sales and, as a whole, has become a reliable brand tool for our group of companies, which shows the seriousness of the company to our employees, partners, and customers.

How did the team perform from a project management standpoint?

It was well organized and led by an experienced business analyst. I especially appreciated their team's understanding and flexibility with the internal financial processes of our company. In other words, the work in the process was provided before the amount paid.

There were a lot of conversations, documents, and calls, and all of them led to our results. We are grateful to this company for its productive work and the flexibility shown, which absolutely gives the result!

What did you find most impressive about them?

Direct communication with all team members, I liked openness and competence. It is very difficult at times to speak, only with the manager, the whole team is needed in order for ideas to be conveyed better and embodied faster.

Are there any areas they could improve?

I would like to advise the ROCKETECH team as one of their products to make the development of many different design variations and quickly conduct A / B testing on a real audience.  In my opinion, if the guys can implement my recommendations, it will be valuable to customers and will distinguish them from other competing companies by their personalized approach and quality of execution.

Do you have any advice for potential customers?

Work with them!

Please describe your company and your position there.

HAYS company, Operation Support Manager

For what projects/services did your company hire ROCKETECH?

Every day our consultants format hundreds CV to our form for sending to our clients every day , We spent for it a lot of time and started find IT solution for it.

What were your goals for this project?

Create the tool for automatically formatting CV

How did you select this vendor?

We used comparative selection, 7 companies participated. Influencing factors: 1/ Costs 2/Consulting from vendor side 3/ Experiences 4/Flexibility 5/International company IT, Operations, legal departments was involved to selection process.

Describe the project and the services they provided in detail.

HAYS company is the world's leading recruitment experts. We thought about optimising process of work with CVs. We have hundreds recruiters that are working in our company. Many of them according to our statistics spent time for converting resumes into our format. We was looking for development team that can handle our particular project and complex task. We come to ROCKETECH with idea of development a tool that could optimise time of work with resume and give us more and clear statistics about spent time and numbers of CVs. We have started with technical documentation about the project. After agreeing the scope of work we start work with Fix price model. Many of the features under NDA, but some of them: -Login -Admin panel -API converting module -BI statistics -Export of files And many more. First step was MVP and launch of the project. We had many bugs and changing in that system. Because of Fix price model we were not able to make it flexible and fast. After some retrospectives together we believed ROCKETECH and changed conditions to dedicated team model. Result was completely redesigned system that so far working perfectly. ROCKETECH showed themes selves like very officiant and professional team. That was the reason why we still working together and looking forward to maintenance this tool for our global market.

What was the team composition?

Middle full stack developer Project Manager Middle designer DevOps QA tester

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution was developed and launch in time, now ROCKETECH continue support us and make additional fiches for us. Some times we was difficult client, however the vendor team was flexible each times and found effective solutions. I absolutely recommend ROCKETECH as really professional team, who find the win-win decision.

How was project management arranged and how effective was it?

ROCKETECH arrange good communication, we used different tools and it was really comfortable, because we had big team from our side. Every time we clearly understand what part of stack in process. Each deadlines of work from ROCKETECH was in time.

What did you find most impressive about this company?

Absolutely client oriented and flexible approach and professional team are key point for choosing vendors. And each of them we found in ROCKETECH. Thank you guys

Are there any areas for improvement?

I can note only one point for improvement is more attention from your admin and legal departments. Also I know that ROCKETECH already reacted on this issue and I am sure that everething will be fixed.

Introduce your business and what you do there.

I’m the head of BookWA, a mobile social network for people who like to read books. Users can talk about books, give feedback about ones they’ve already read, and receive information about books they’d like to read. The company is based in Moscow.

What challenge were you trying to address with ROCKETECH?

I’d developed my business offline, but decided to go online by building an app. I connected with ROCKETECH and worked with them to build the app.

What was the scope of their involvement?

I developed a business model for the app together with ROCKETECH. I designed the structure and they worked with me to modify and expand it. We added more logic to make it a bit simpler and friendlier for the users. We only developed an iOS version.

In regard to features I wanted to add, ROCKETECH gave me advice and corrected some of my decisions. We worked to build the features in a correct and simple way for potential users.

They helped me gather users for testing features and gathering feedback. We used that feedback to implement new features and modify the ones we’d already developed. After the first step, I didn’t have a clear direction, and ROCKETECH again went over the app with me. They helped me correctly implement new features, helping define and prioritize the aspects of the project.  Their team advised me to move the subsidiary features to the next stages of development rather than spending money at that moment. This helped me manage the financing of the whole development process.

The app is currently deployed to TestFlight, and we plan to finish development and deploy it to the App Store in a couple of months.

What is the team composition?

In the beginning, I had a six-person team, including Alexander, who was the team lead. The team was rather expensive at that stage. Currently, we have just a couple of guys in this team—one member is responsible for the frontend, and the other is responsible for the backend.

How did you come to work with ROCKETECH?

I’d worked with another team before ROCKETECH, and the collaboration went poorly. I found out that they were using ROCKETECH to develop my app, so I contacted them directly.

How much have you invested with them?

We’ve invested $10,000–$20,000 thus far.

What is the status of this engagement?

I started working with ROCKETECH around July 2018, and the collaboration is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Right now, I’d say that the app is 75–80% developed and available in TestFlight. They also recommended me a book about lean startups, which stated I didn’t need to develop everything in production. That means I can test features with users and get their feedback. If that process works, I can implement features in the final version.

At the beginning of the contract, I developed it to be ready for the App Store. Of course, that was my mistake, and ROCKETECH just did what I told them. We developed a testing model for the App Store, and I received a lot of feedback from the users that tested it. Afterward, I understood that it should be redeveloped and redesigned. 

At this moment, we’re developing features for the testing project. We didn’t invest too much in the backend and focused on the frontend so that users could test features. When users told me that a feature was good, I understood that I could invest more money to develop it for the production model. We were usually on time and on budget. If we had to negotiate terms, we did so.

At this stage, I’d say that 80% of the features are in production and 20% are in testing.

How did ROCKETECH perform from a project management standpoint?

They did well with project management. Before we started developing features, we agreed on a time and budget. We use WhatsApp, Telegram, and Skype for communication.

Alexander (Project Manager, ROCKETECH) is my project manager now. I had a different one for the first six months of the project, but after that Alexander took control over my app. I’m satisfied with Alexander’s work. He controls how all the features are developed. If I need to make a call with the team, he organizes it. The management is professional.

What did you find most impressive about them?

They’re clever and the effectiveness is high. They try to do the work as we agreed.

Are there any areas they could improve?

The user testing process they’ve implemented could be useful for them as well. I think that by working with current and potential customers, they could improve.

I also haven’t started the production process with them, and I would like to see how they handle that side of the business. I’ve started negotiations with the marketing team and heard their proposals.

Do you have any advice for future clients of theirs?

Clients should understand what they want the final product to look like. Otherwise, it will be difficult for ROCKETECH to work. I’d advise spending more time drawing out the structure and the model so that everyone understands the final goal quite clearly. After that, you can start investing in development. It’s important to not invest too much money into production at the beginning, but rather use a user testing model.

Please describe your company and your position there.

I’m the commercial director of Biella. We create and distribute unique corporate gifts to big enterprises and leading fashion lines, incorporating their brand identity in the accessories. We operate primarily in Russia.

For what projects/services did your company hire Rocketech?

We needed to establish a web presence for our business, so we were looking for a development agency for assistance.

What were your goals for this project?

We wanted a flexible vendor to deliver a high-quality site built with modern technology and design concepts.

How did you select this vendor?

We needed a vendor with proven experience in the industry, an excellent understanding of modern web trends, IT knowledge, and top-notch design and development skills. We looked online for an agency that met our standards, also noting their price points and team depth. Rocketech met all of our requirements, so we chose to work with them.

Describe the project and the services they provided in detail.

Rocketech developed a website to support our business. They continue to implement new tools and solutions to improve our processes and increase our productivity. The team continues to support the site, making any changes and updates we request.

What was the team composition?

We worked with a partner, a project manager, several developers, a designer, an art director, and a QA specialist.

Can you share any information that demonstrates the impact that this project has had on your business?

With the help of Rocketech, we’ve completely transformed our business model. Now, we’re able to quickly respond to inquiries, allocate more time to tasks, test new tools, expand our functionality, and reach new customers. The website also includes different elements that reflect our company’s personality. I’m truly grateful for their help, and I see this partnership lasting far into the future.

How was project management arranged and how effective was it?

Admittedly, we’re a bit difficult to work with because our business is complex. With that said, Rocketech takes the time to listen and understand our needs.

What did you find most impressive about this company?

I really appreciate their attitude and work ethic.

Are there any areas for improvement?

They manage their time better. We have occasional delays, but we task them with some pretty aggressive timelines. They do their best to stay on schedule.