Robust Agency

BACKGROUND

Please describe your company and position.

I am the Business Owner of Liworth

Describe what your company does in a single sentence.

Its a clothing brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Robust Agency to accomplish?

• Stunning website
• Custom Features

SOLUTION

How did you find Robust Agency?

Referral

Why did you select Robust Agency over others?

• Good value for cost
• Referred to me

How many teammates from Robust Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They were great at understanding my project and what I wanted!

I wanted them to create a custom Shopify store with a premium theme and some custom features which they did within one and a half month. The communication was professional and they were expert and swift to understand what I required which most of the other agencies I contacted couldn't.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Custom features were added smoothly.
• The premium theme did fit my specific needs.
• There were a few bugs in the custom code.
• The website loads quickly.
• Works well on all devices and browsers.
• Easy to manage for someone like me who isn't a tech savvy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very swift with responding, even in non-work hours, which was appreciated. Regarding timing, as I mentioned before, the project delivery time was 1 and a half months and they consistently met deadlines, ensuring all deliverables were on time. They were attentive to my needs, making adjustments promptly and effectively whenever I requested changes. Their project management was efficient and communicative, keeping me informed throughout the entire process.

What was your primary form of communication with Robust Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First, I would say the Communication and their understanding of the Shopify platform as a whole which makes it very easy for a client like me to convey what I wanted for my store. The second thing is that they completed the project on time which is quite good in my opinion.

Are there any areas for improvement or something Robust Agency could have done differently?

Nothing i cant think of at the moment.