Strategy meets design with a sense of adventure.

Based in Georgetown TX, Road Warrior Creative is a traveling agency founded by Amber & Chris Hinds. Since 2010, we’ve worked with food product businesses and social good organizations – both nonprofits and for-profits working to change the world. Give us a call – we’d love to tell you more about our services or the results we’ve achieved for businesses like yours.

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2016
Show all +
Georgetown, TX
headquarters
  • 4400 W Hwy 29 Ste 6
    Georgetown, TX 76530
    United States

Reviews

Sort by

Website Redesign for Private Chef Food Blog

"They went above and beyond for the entire project; I learned a great deal from working with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Sept. 2018
Project summary: 

Road Warrior Creative redesigned and launched an existing site. They implemented organizational and UX features.

The Reviewer
 
1-10 Employees
 
Nantucket, Massachusetts.
Kaity Farrell
Owner, Fare Isle
 
Verified
The Review
Feedback summary: 

The updated site has met expectations for usability and appearance, and the site’s metrics have remained consistent since launch. The Road Warrior Creative team’s expertise within their field was evident in the final product. Their accommodating and helpful nature made for a beneficial partnership.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Fare Isle where I serve as a private chef and food blogger.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Road Warrior Creative?

We needed a website redesign.

What were your goals for this project?

We wanted our site to have an entirely new look and have better organization.

SOLUTION

How did you select this vendor?

I knew Amber (Founder, Road Warrior Creative) personally, and had seen her previous work.

Describe the project in detail.

We began the project with a series of calls to define the scope and vision for the project. We set the deadlines and established a detailed to-do list. From there, they created and launched the site, providing individual training on using the administrative end.

What was the team composition?

Amber was my weekly contact for design updates. Chris (Founder, Road Warrior Creative) was my point of contact for logistics and scope. They provided members of their team for various parts of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because the site has only launched recently, the statistics can’t be used for comparison yet. However, I’m very pleased with the site, and our user metrics have remained consistent.

How effective was the workflow between your team and theirs?

They used Basecamp to keep track of communication and progress. The team was accommodating with deadlines, and I was satisfied with their timeliness and organization.

What did you find most impressive about this company?

Road Warrior Creative went above and beyond for the entire project; I learned a great deal from working with them. They were timely, professional, and had deep knowledge of design and UX principles.

5.0
Overall Score I couldn't be happier with my new website.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were timely and detailed every step of the way.
  • 5.0 Cost
    Value / within estimates
    Their price was fair and balanced.
  • 5.0 Quality
    Service & deliverables
    Their work went above and beyond my expectations.
  • 5.0 NPS
    Willing to refer
    I would gladly refer their exceptional services.

Digital Marketing & Branding for OB-GYN & Women's Health Center

“What I like about Road Warrior is that they have that sympathy and kindness in doing business with us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2015 - Ongoing
Project summary: 

Road Warrior Creative provides digital marketing and branding consultation and support. Through ad campaigns, blogs, and video, they enhanced the website and social media. Their support is ongoing.

The Reviewer
 
11-50 Employees
 
Fort Collins, Colorado
John Monahan
Communications Director, A Woman's Healing Center
 
Verified
The Review
Feedback summary: 

With strong expertise and strategy, this team improved website traffic and social media visits, ultimately increasing the number of new patients coming to this clinic. They impress with their high level of understanding, kindness, and personalized service.

BACKGROUND

Introduce your business and what you do there.

A Woman’s Healing Center is an OB-GYN medical practice in Fort Collins, Colorado. We specialize in obstetrics, gynecology, and aesthetics. My position is head of communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Road Warrior Creative?

A Woman’s Healing Center’s branding is based on personal service which we define as deep listening to each patient and giving her time. We offer treatments that are not only medical but emotional as well because often, patients need to talk as much as they need to be examined. Because that’s what differentiates us, we needed someone who could get out that message. I needed a smaller creative marketing company that would understand what we’re doing because they’re similar to us in being small and providing personalized service. I needed someone who had the expertise to carry it out.

SOLUTION

What was the scope of their involvement?

The scope of their work includes website creation, social media, creating ad campaigns, and helping us put together a promotional video. They provide consultation for our marketing and branding. For example, they recently gave me good counsel on creating a new ad campaign as the holiday season approaches to help promote the aesthetics practice, which can be quite lucrative. They write our Google ads, Facebook posts, and blogs.

What is the team dynamic?

I work directly with Chris Hinds, the Chief Operating Officer. Having that direct contact helps because that means I don’t have to go through a bunch of bureaucracy. That plays into what we have at the medical practice because patients don’t have to go through a large bureaucracy. I also work with his wife Amber Hinds, and she is spectacular. I’d hire her in an instant. She helps with the creative and strategic side. I count on both of them for their counsel and advice.

How did you come to work with Road Warrior Creative?

One of our employees knew Chris and Amber. We had one meeting, and it became obvious to me that Chris was prepared. He knew who we were and what we did. He took the initiative to familiarize himself with our website and already had ideas, which impressed me. When I met Amber, she had analyzed the website, developed creative insights and told me some weaknesses and how we could improve, which was also a deciding factor. Additionally, I liked their cost structure because you can buy different services at different rates so we had a predictable understanding of what the costs were going to be.

How much have you invested with them?

We spend about $1,000 per month. There are no surprises on their bills due to their cost structure. I would like to spend more with them; we’re definitely not going to spend less.

What is the status of this engagement?

We have been working with them since mid-2015, and we plan to continue. The next big step is redoing the website to take better advantage of videos and aggrandize current and older content.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since February, monthly traffic on the website grew by 24%. Our organic search traffic went up by 18%. We realized 30% increase in pages visited on Facebook and 500% increase in time spent on the site. The Google ads gave us a significant improvement as well.

How did Road Warrior Creative perform from a project management standpoint?

They usually get back to me within a business day, sometimes sooner than that. They’ve made a move from the town we live in, Fort Collins, to Austin, and I haven’t noticed any glitches because of that. As long as I can still deal with the principals, things are running smoothly.

What did you find most impressive about them?

In medicine and especially in our practice, we understand empathizing with patients and their healing process. Patients want to be heard more than they really need treatment sometimes, so we try to build empathy, sympathy, and human kindness. What I like about Road Warrior is that they have that sympathy and kindness in doing business with us. You can tell they care, and that is refreshing. They provide us with a personalized mothering through things.

Are there any areas they could improve?

Every now and then, I haven’t felt like the blogs have been written to the standards that I might set. When I complain, they patiently listen to me. If necessary, they make changes or explain that they had to write it that way because of SEO. Lately, they’ve added unique graphics to the blogs, which has changed the quality. They’ve listened and improved, so I’m less critical now of their writing. They had hired out the writing to people who weren’t interested in getting into the deeper issues of medical questions. It’s a challenge that we’ve solved.

Do you have any advice for potential customers?

Be humble and lay out what you need and what your problem is. Then, listen to what they have to say, and they’ll give you choices. Follow their advice. That’s what we’ve done, and we are pleased with the results. Listen to your doctor; listen to Road Warrior.

5.0
Overall Score I’m happy with them. They have treated us with unusual business compassion. They’ve understood our needs well and responded well. They’ve taken our branding and leveraged it for our website, graphics, and Facebook posts. They really improved those areas.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve always been reliable. Sometimes I forget what we’re doing with them and they always know. They have yet to fail to meet a deadline.
  • 5.0 Cost
    Value / within estimates
    We’re saving money given the results we’re receiving. We see the number of people that have seen the website, and those clicks turn into patients. We’ve heard of a significant amount of people who have seen the website and change to our practice.
  • 5.0 Quality
    Service & deliverables
    The quality of their graphics and topic selection for Facebook and blog posts are superb. The quality of the videos and the way they have done our website was good.
  • 5.0 NPS
    Willing to refer
    I hope they don’t get so big that I can’t talk to the principals anymore. We definitely recommend them, especially if you’re a smaller, nimble company that needs personalized service.

WordPress Web & Custom Platform Dev for Tech Organization

"They were easy to work with and highly communicative."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Ongoing
Project summary: 

Road Warrior developed a WordPress site and custom sponsorship portal enabling selective access to valuable user data. Efforts remain focused on further enhancements and periodic maintenance.

The Reviewer
 
1-10 Employees
 
Oakland, California
VP Partnerships, Tech Organization
 
Verified
The Review
Feedback summary: 

The launched portal has earned overwhelmingly positive feedback, especially concerning its promise as a viable recruitment tool. Uncompromising responsiveness and strong interpersonal skills make Road Warrior an ideal partner.

BACKGROUND

I’m the vice president of partnerships for an organization with a global community of 30,000 people, which holds events in 37 cities around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Road Warrior Creative?

The first and more immediate challenge was securing dedicated technical support for an existing site, which contains general and event info as well as corresponding registration forms.

The second but larger challenge was creating a platform to better connect with community members and allow sponsors to access event data. Implementing something generic wasn’t a possibility; our needs demanded something completely customized to help with sponsor retention.

SOLUTION

What was the scope of their involvement?

Road Warrior created a WordPress site including its infrastructure and backend logic. Supplying finished design templates let them replicate the theming across multiple platforms. We're now in the midst of a redesign to increase web traffic.

They’ve also developed a sponsorship portal enabling 200+ partner accounts to login and access a wide range of valuable data. The tool, which uses a plugin or API, pulls registration data from Eventbrite for our two annual technology summits. If attendees opted-in, their info is aggregated in a database and available within the sponsorship portal almost immediately.

The team now maintains and supports both the WordPress site and sponsorship portal.

What is the team dynamic?

We work regularly with both Chris and Amber [Hinds, co-owners of Road Warrior Creative]. The former more extensively with the portal and the latter when it came to technical maintenance.

What is the status of this engagement?

The engagement preceded my arrival in July 2016 and it remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The portal launched a few months ago and user feedback has been positive. Sponsors considered it especially praiseworthy given how valuable the attendance data could be as a recruitment tool.

How did Road Warrior Creative perform from a project management standpoint?

They were easy to work with and highly communicative. Basecamp and emails were used to communicate and organize activities.

What did you find most impressive about them?

Rapid deliveries and open-mindedness when it comes to experimentation were major strengths. The portal was unproven but they took the risk building it, nonetheless.

Are there any areas they could improve?

The flexibility and speed exercised during the portal project should be exercised across every project. That’s not the case when it comes to website redesigns, though, which tend to unfold less favorably.

Advice for potential customers?

It’s important to be honest about project expectations and transparent about the end goals. It’s difficult for any partner to deliver meaningful outcomes without those things solidified.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer