Rizen

Introduce your business and what you do there.

I’m the co-founder and lawyer of Loigica P.A., a law practice.

What challenge were you trying to address with Rizen?

Our law firm was in a growth phase and needed to build our online marketing and exposure.

What was the scope of their involvement?

They helped us create an inbound marketing plan. The plan had many aspects, including preparing our Google Ads and keywords and helping us build our website. During development, Rizen implemented key language on the website to promote organic growth.

They manage our Google Ads and analytics, as well as SEO, focusing on building our H-1B visa clientele — usually scientists or engineers with a U.S. Master’s degree that are hired by American companies.

Rizen has also helped us write a lot of great blogs with their strong writers. They can put a blog out about any topic I give them. In the beginning, they had to figure out what I was talking about, but they caught on really fast.

What is the team composition?

I work with Rogelio (CEO) on the business and customer relationship side, though I have more day-to-day contact with William (COO) who works on the analytical side. I also work with Nichole (Digital Media Director), who has helped us merge our HubSpot CRM (that they also set up) with PandaDoc, a contract sending system. She makes sure we have the right technologies so we can easily send out contracts. Jeffrey (Content Coordinator) helps with the blogs as well.

How did you come to work with Rizen?

They had taken up residence at a coworking space that we were members of, and we started talking to them. We also happened to meet them at a networking organization. They seemed like a legitimate, strong marketing company to us.

How much have you invested with them?

We’ve spent around $300,000 with them so far.

What is the status of this engagement?

We’ve been working together since January 2015.

What evidence can you share that demonstrates the impact of the engagement?

They helped us bring a lot of clients across to the United States. Our law office is based in Miami, Florida, and through them, we’ve been able to acquire clients as far away as Bombay, India, Seattle, Washington, and pretty much all across the United States. They met us when we were a three-person company and now we’re at 16 employees. Their marketing efforts have really helped us grow.

Our Google Ads have helped companies looking to leverage the H-1B process come to our website and choose our law firm to facilitate the visa. We’ve had tremendous growth in those areas, and the number of H-1B clients that we have is now over 400, which is great. Each client can have multiple cases, so it adds up to a lot.

How did Rizen perform from a project management standpoint?

We’re sticklers for timelines and meetings, and Rizen is always present at our Monday morning meetings. They’re watchful of our budget and our Google Ad spend, evidence of their skills with project management.

Rizen has great service and is very organized. The firm’s founders are ex-military and have a very succinct approach to the way they do things, in addition to being very nice people.

What did you find most impressive about them?

Rizen’s marketing is really good, and they present very well. They have a very clean presentation, and they’re super friendly, kind, and professional.

Their concern for their clients is palpable in the ways they listen and adapt. You never feel you can’t reach the main people. They’re always accessible.

Are there any areas they could improve?

I encourage them to continue growing their team as they have been. They are high in cost, but they’re worth every dollar. I wonder if there’s a way to provide other options that are a little less expensive, but they’re definitely shooting for higher-end clients. Smaller companies may struggle to reach their price level.

Do you have any advice for potential customers?

Expect them to build a friendship with you and take advantage of it. Other marketing companies take a very transactional approach — money in and money out — but Rizen is very concerned about their clients. They have a lot of business and marketing knowledge, so if you have questions, call and ask them to clarify any questions that you have. They’re both educators and great business people.

Introduce your business and what you do there.

I’m the CEO of an impact window company. We install windows and doors for security purposes.

What challenge were you trying to address with Rizen?

We needed help with digital marketing.

What was the scope of their involvement?

First, they integrated HubSpot, which is our main CRM. Then, they integrated other programs such as AirCall, CallTrackingMetrics, and Service Fusion. The team also handles Google Ads, SEO, organic content development, and graphics in magazines. Additionally, they manage all of our social media channels.

What is the team composition?

I work with Jeff (Content Coordinator), Rogelio (CEO), William (COO), and Nichole (Digital Media Director).

How did you come to work with Rizen?

I met Rogelio at a networking event a few years ago. We discussed my vision and how they could help. Honestly, it’s transformed my business exponentially.

How much have you invested with them?

We spend $10,000 per month.

What is the status of this engagement?

We started working together in January 2018, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Rizen has helped us grow 300% YoY for the past three years. They’ve been a game-changer for our company. In addition to growth, they’ve also helped with our training and development.

How did Rizen perform from a project management standpoint?

They’re excellent at meeting deadlines. They give reports and updates throughout the process on how everything is going in an organized system. It’s all been great.

What did you find most impressive about them?

Their level of communication and organization stands out. They’re very team-oriented and everyone seems to know where we’re at in the project. It’s great that I don’t have to explain myself multiple times to different people.

Are there any areas they could improve?

No, I don’t have anything to share. So far, so good.

Do you have any advice for potential customers?

My advice is to give Rizen a try. As you can imagine, marketing is a process. Give them a fair shot and they won’t let you down.

Introduce your business and what you do there.

I’m the owner of a company that deals with things such as water damage, flood, fire, and restoration. 

What challenge were you trying to address with Rizen?

We want to get more exposure. We have a unique technology but not a lot of people know what we’re able to do, so we want more exposure.

What was the scope of their involvement?

The first thing Rizen did was create a website to get us online. They did it from scratch using WordPress. Then, they tailor-made some campaigns for Google Ads and organic listings. Currently, they do content creation not only for the website but also for our blog posts. They’re also doing some SEO work for us and managing our social media channels.

What is the team composition?

We’ve worked with 3–5  people over the years. Nicole (Digital Media Creator) helps with the design, Will (Creative Director) works on our SEO, and I sometimes talk to Rod (CEO). We've also worked with content creators.

How did you come to work with Rizen?

I’ve known Will for a while now, and he was the one who told me about Rizen. I worked with him before at another company. When he went with Rizen, we found out about it and we wanted to try working with them. 

How much have you invested with them?

We’ve spent around $99,540. 

What is the status of this engagement?

We started working together in June 2015, and the partnership is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

It's been a very good experience so far. We’ve got very good feedback based on our ROI. Every month, we get a lot of calls and a lot of opportunities to close deals. Luckily, we have great technology that sets us apart from others. 

The traffic, which Rizen is responsible for, is a lot. There are usually 1–3 searches that we rank for. There may be a drop for a couple of months here and there for some reasons, but for the most part, it stays very high on a year-after-year basis. 

The website is definitely top-notch, and they've redone it a couple of times. We've received a lot of compliments from our customers about how clean it looks and how easy it is to navigate.

Every step is refined. As customers go through all the buying phases and interact with the website, they’re convinced to talk to somebody in our company. We've had good feedback on the content and the design as well. 

How did Rizen perform from a project management standpoint?

They used a tool to update us as the project was starting. It was very easy to see the task that they were working on, and it would alert us when the tasks were done. It was very easy to understand. 

Right now, we do a lot of emails and phone calls. Once a month, we jump on a call and discuss what's going on. There’s a lot of back and forth via emails to keep ourselves up to date. If something important comes up, we talk on the phone. 

What did you find most impressive about them?

Rizen’s attention to detail is impressive. They make sure that every little detail is correct. They give us insights and help us with the vision that we have in mind. They also give us ideas and angles that we haven’t thought of before.

Are there any areas they could improve?

No, there aren’t any. I can’t think of anything that they can do better, because we’re able to see money coming in from their work. Every interaction has been positive so far. 

Do you have any advice for potential customers?

Make a long-term plan because that’s where you’ll see the fruits of their labor. A lot of companies want to see something within a month, but that's not a long-term, sustainable way to go. 

Rizen offers a lot of ways to get you on the internet via social media, Google Maps, Google Ads, and organic searches. With our previous company, we were only doing Google Ads, and we had some returns on that. However, it wasn't until we started to do a full spread on the internet with Rizen that we saw a more sustainable month-to-month return. 

As a result, my advice is to utilize all the abilities and services that they have and offer. 

Please describe your company and your position there.

I'm the Business Development and Culture Director at Pevida Highway Designers. We are an innovative transportation design firm.

For what projects/services did your company hire Rizen, and what were your goals?

We turned to RIzen to redo and revamp our website. We wanted a fresh new look with more design features and the ability to make edits using an easy plug and play type of system.

How did you select this vendor and what were the deciding factors?

Rizen has always been very helpful, honest and always available for their clients. We were a group that did not know website development or how to use any of the softwares - Rizen professionals helped us in every step of the way (even outside our contract).

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first met with the team and then had a comprehensive kick-off meeting so they understood all our needs and deadlines. We wanted a fresh new look, wanted more video features, plug ins from our Social Media platform, wanted animation, and also needed to learn the editing program for us to make edits after. This was all in a 3 month period. We still call on Rizen to make certain changes and for expert advice.

How many people from the vendor's team worked with you, and what were their positions?

We worked with their:

• CEO
• Project Manager
• Designers

All a wealth of knowledge.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website visitors loved the new website and we were able to generate more engagement with new recruits and our staff. We also met our deadline of 3 months - which was also impressive.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings after our initial kick off meeting. We also communicated through their shared platform which made it very easy to understand and comply with our deadlines. They were also always available through emails or texts.

What did you find most impressive or unique about this company?

The fact that they made everything very easy for us. We were able to learn the new editing program and can ask them about it, which made working with them invaluable.

Are there any areas for improvement or something they could have done differently?

We had some small issues migrating - but seems to be the new hosting site rather than Rizen.

Please describe your company and your position there.

Transparency, Intelligence, Perseverance. These are the core values on which Digital Web Solutions was built as a brand to help businesses find their footing in the competitive world of digital marketing. Established in 2005, DWS has witnessed first-hand change the web has brought to everybody's life. As one of the early ones to harness this power of change, DWS has helped numerous enterprises discover the true potential of the internet.

All this has been made possible through the help of our talented team that has been curated over the years. With the youthful zeal to tackle challenges head-on and a positive attitude that steers us towards growth, our offices in the US, UK, Australia and NZ are hallmark to our global approach towards digital marketing. Designation: CEO

For what projects/services did your company hire Rizen?

Traction Implementation: To make our system more process-oriented, grow our business to the next ladder.

What were your goals for this project?

Management Process transition & facilitated core values, mission, vision of the organization.

How did you select Rizen?

Past Connect

Describe the project in detail.

It's really a wonderful experience to implement traction in our organization in a systematic way. They are explaining things step by step to reach our specific goals in more optimized way.

What was the team composition?

Team consists of 4 members.

Can you share any outcomes from the project that demonstrate progress or success?

Seeing a lot of change in our organisation the way we do business and approach things.

How effective was the workflow between your team and theirs?

The person who provides us training is very much dedicated and easy to reach & explain things in a easier way.

What did you find most impressive about this company?

Having ample of knowledge, dedicated, proactive approach

Are there any areas for improvement?

We are very much satisfied with them