Riseapps

BACKGROUND

Please describe your company and position.

I am the CTO of Lucky Hands

Describe what your company does in a single sentence.

Lucky Hands is an engaging online social casino that provides a wide range of casino games, including slots, table games, fish tables, live dealers, and progressive jackpots. Beyond the excitement of gaming, players can earn sweepstake coins, which they can redeem for gift cards, cash, and other prizes, adding an extra layer of reward to their play. Committed to a fair and enjoyable gaming experience, Lucky Hands offers state-of-the-art graphics and interactive features, ensuring players have a fun and secure environment to play in.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseapps to accomplish?

• User-Friendly Interface: Design and develop a user-friendly interface that ensures easy navigation and accessibility for players of all skill levels.
• Secure and Reliable Platform: Ensure the website is secure and reliable, with robust backend infrastructure to handle multiple user transactions simultaneously without any disruptions. This includes integrating advanced security measures to protect user data and financial transactions.
• Integration of Gaming Features: Seamlessly integrate a variety of gaming options including slots, table games, fish tables, live dealers, and jackpots. The platform should also support the functionality for players to earn and redeem sweepstake coins for rewards like gift cards, cash, and prizes.

SOLUTION

How did you find Riseapps?

Online Search

Why did you select Riseapps over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned
• Clutch reviews

How many teammates from Riseapps were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Software Requirement Document (SRD) For: Lucky Hands Casino Online Social Casino Date: Oct 31, 2023 Version: 
1.0 1. Introduction: 
1.1. Purpose: This document outlines the specific requirements for the development of the Lucky Hands Casino online platform, providing a comprehensive framework to ensure a seamless user experience akin to Social Casino. 
1.2. Scope: The SRD encapsulates the creation of a membership-based sweepstakes website, encompassing features such as user registration, game selection, and secure high-risk payment processing. 
2. System Overview and Objectives: The objective is to craft a premium online platform enabling users to engage with casino-style games, secure tangible prizes, and experience swift, secure payment processes, all housed within an intuitive and mobile-responsive environment. 
3. Functional Requirements: 
3.1. User Registration and Login: Sign-up & Login: Facilitate user registration through platforms like Facebook, Google, and direct email to encourage a broad user base. Password Recovery: Incorporate a robust system to aid users in retrieving forgotten passwords, enhancing user trust. 
3.2. Game Selection: Diversity: Offer a plethora of casino-style games to cater to varied user preferences. Interface: Design an interactive UI ensuring easy game access and play. *Note: We will provide you with a Figma file of the completed UI design to enhance. 
3.3. Token System: Currency: Use dual-token systems, Gold for direct purchases, and Sweepstakes for game entries, to diversify user interaction. Management: Incorporate efficient systems for token balance management and accrual. 
3.4. Postal Request Code: Request System: Facilitate a user-friendly mechanism for users to request AMOE codes via mail, simplifying the experience. 
3.5. Payment Processing: High-risk Processors API: Collaborate with trusted entities like Authorize.net and Paysafe to assure users of secure transactions. Prize Payouts API: Incorporate Prizeout, streamlining the payout process. 
3.6. Account Dashboard: Holistic View: Design a dashboard displaying user balance, transaction history, and game stats, providing a one-stop overview. Withdrawal: Integrate a hassle-free option for users to retrieve their earnings. 
3.7. Responsible Gaming: User Control: Allow users to set deposit limits, avail of self-exclusion options, and be continually informed about responsible gaming resources. 
3.8. User Profile Customization: Profile Customization: Empower users to customize profiles, select avatars, and add pictures, enhancing user engagement. 
3.9. Social Features: Achievements: Incorporate a system where users can flaunt their achievements. 
3.10. Admin Panel: Management: Craft an intuitive panel for administrators to oversee user accounts, game mechanics, and financial transactions. 
3.11. Mobile Responsiveness: Compatibility: Prioritize platform optimization for a variety of mobile devices, enhancing accessibility. 
3.12. Legal and Security: Regulations: Remain compliant with prevailing online gambling regulations. Verification: Use Veriff API for rigorous age and identity checks, and employ end-to-end encryption for data protection. 
3.13. Analytics and Reporting: Insights: Use advanced tools to gauge game performance and user interaction patterns. Admin Reports: Facilitate detailed financial and activity-based reports for the admin. 
4. Technical Requirements: 
4.1. Backend Development: Data Management: Strategize storage solutions for extensive user data, game statistics, and financial transactions. 
4.2. Frontend Development: Design Aesthetics: Craft a user-centric, visually appealing front end. OAuth: Integrate OAuth mechanisms for third-party logins. 
4.3. Game Integration: Open-source Platforms: Integrate 30-40 games via APIs from prominent platforms like Pragmatic Play and Relax Gaming. 
4.4. Security: Protocols: Adopt HTTPS and SSL certifications for fortified security and ensure regular updates to mitigate potential risks. 
4.5. Testing and QA: Extensive Testing: Rigorously test platform functionalities for games, payment systems, and user interactions, ensuring flawless user experience. 
4.6. Deployment and Maintenance: Hosting: Deployment on AWS, known for reliability, and ensuring timely maintenance for optimal performance. 
5. Non-functional Requirements: 
5.1. Performance: Load Times: Prioritize swift page load times and seamless gameplay transitions. Verify using Pagespeed Insights 
5.2. Scalability: Growth Ready: Design infrastructure to accommodate expanding user base and game integrations. 
5.3. Availability: Uptime: Solve for high availability standards with efficient backup and recovery provisions. AWS hosting services should support efforts as well as allow more than one solution for payment processing and payout. 
5.4. Security: Data Protection: Implement state-of-the-art encryption and data protection mechanisms. 
6. Constraints: Model Adherence: The platform's design and functionality should resonate closely with ---casino.com's offerings. Legal Adherence: Continuous alignment with evolving online gambling regulations. 
7. Assumptions and Dependencies: 

• Game Providers: Anticipate consistent collaboration with third-party game providers. 
• AWS Dependency: Rely on AWS's consistent hosting services. 
• Payment Processors: Bank on the cooperation of payment processors for smooth financial integrations. 
• Workshop Checklist Frontend Development Code 
• Yusef Figma Design
• Yusef Marketing Website
• Yusef KYC API, Veriff 
• Taylor – Waiting to be trial Payout Processing APIs 
• Taylor Prizeout World Pay Payment Processing APIs 
• Taylor Easy pay API Authorize.net API Paysafe API Game Sweepstakes Casino APIs 
• James Pragmatic Play Relax Gaming Evolution
• Ezugi Evolution
• Net Ent Playtech User Journeys 
• Internal Team Workshop Admin Panel details
• Internal Team Workshop System Architecture 
• Yusef Gaming APIs Relax Gaming API Docs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had 12 epics scoped and we wanted those completed and the integrations of over 120 games as well as payment processing for payment and redemption.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rise App has managed our project effectively, using Scrum with weekly calls and demo days to keep everything on track. We communicate daily through Slack and use Notion for all our product documentation, which helps keep our team aligned and the workflow smooth. Rise App is always quick to respond to our needs and adapt to changes, ensuring timely delivery of all milestones. Their straightforward and supportive approach makes them a great partner in our development process.

What was your primary form of communication with Riseapps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rise App's technical expertise is deep, and their flexibility in handling change orders has been impressive. What stands out most is their unique blend of technical skill and client focus. They don't just execute tasks. They genuinely care about our project's success, offering tailored solutions and proactive suggestions. That combination makes them a standout partner.

Are there any areas for improvement or something Riseapps could have done differently?

While Rise App excels in many areas, one aspect they could enhance is the maintenance of project management documentation. Updating our project documentation in Notion more consistently throughout each phase and ensuring that completed epics are promptly logged in a sprint database would streamline tracking and improve transparency over the duration of long-term projects. This adjustment would help ensure that all components are accounted for and easily reviewable at any project stage.

BACKGROUND

Please describe your company and position.

 I am the Owner of a Nutrition Company

Describe what your company does in a single sentence.

Rise app was our partner in developing an app. They guided us throughout the entire process from design to delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseapps to accomplish?

• An app developer with experience.
• Someone who understood our customer journey.
• A party that fit within our budget.

SOLUTION

How did you find Riseapps?

Online Search

Why did you select Riseapps over others?

High ratings

How many teammates from Riseapps were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have no experience in the tech industry and were looking for a party to provide us with as much support as possible. Rise app guided us from A to Z and closely collaborated with our developers. They have been open and transparent and always sought solutions. 
The project turned out to be more complex than we expected, but they have successfully delivered it. Dmitry is an excellent project leader. He understood our wishes very well and managed to translate them effectively within his organization. Meanwhile, the initial users have received the app positively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The users who have been granted access to the app as part of the initial pilot are immediately enthusiastic about its use. There is a lot of interaction in our recipe app, what they really like.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project took longer than expected. This was due to various reasons, both on our side and on the side of Rise app. Overall, throughout the entire process, I had the impression that Rise app made efforts to deliver as quickly as possible.

What was your primary form of communication with Riseapps?

Virtual Meeting

What did you find most impressive or unique about this company?

As a small business owner, it was quite nerve-wracking to enter into a contract with a party I had never met in person. This trust had to develop over time, but they have proven to be a reliable partner for us. I also felt that the employees themselves were genuinely pleased with the end result. They seamlessly integrated into our team.

Are there any areas for improvement or something Riseapps could have done differently?

Communicate more clearly upfront that the costs for the discovery phase are not included in the development costs and are separate from them.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Matchspace Ltd

Describe what your company does in a single sentence.

Matchspace Music is on a mission to transform traditional music education, make music lessons easy and bring more music to the world. Matchspace Music’s full-service platform gives teachers more visibility and professional marketing to increase their earning potential and helps teachers with course creation, student admin, lesson management, and payments to free them up from all admin stuff.
Music students find the right teacher, enjoy a more effective learning environment, and benefit from attractive partner offerings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseapps to accomplish?

• Develop new features
• Improve UX and enhance UI
• Transform data architecture

SOLUTION

How did you find Riseapps?

Clutch Site

Why did you select Riseapps over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Riseapps were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• handover from previous development agency and configuration of AWS infrastructure environment
• develop new teacher profile pages with redesigned and optimized onboarding UX to accelerate teacher onboarding and funnel conversions
• Redesign and optimize onboarding UX to improve booking conversions and student UX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• new infrastructure setup
• ongoing montioring and maintenance under SLA
• new release

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• -project was delayed by several months due to a number of challenges 
• team responded well to your needs and made tremendous efforts to meet our needs

What was your primary form of communication with Riseapps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team delivered the project despite a challenging situation, including the ongoing war in Ukraine resulting in a challenging infrastructure environment (electricity, internet connectivity), taking over a codebase from a previous vendor with many unknowns, but by far most impressive was the dedication from the team including management to deliver good quality work and get the job done. Where required, the team worked over weekends and night shifts during the product launch.

Are there any areas for improvement or something Riseapps could have done differently?

• quality assurance and project management: once we took over quality assurance and project management, we increased velocity by 2x.
• cost controlling and time-to-market: most challenges including technical debt and complexity of database architecture was realized too late resulting in delays and budget overrun. A proactive, diligent assessment of codebase and database architecture could have enabled the team to take proactive measures and provide more reliable time and cost estimates

BACKGROUND

Please describe your company and position.

I am the CEO of Pasito

Describe what your company does in a single sentence.

Pasito uses data and AI to engage people with their health and financial employee benefits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseapps to accomplish?

• Provide maternity cover for product
• Formalize our product and engineering development process
• Enhance our engineering team resources

SOLUTION

How did you find Riseapps?

Outreach from CEO

Why did you select Riseapps over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned
• Experience with HIPAA work

How many teammates from Riseapps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially, we hired Riseapps to accelerate the speed of documentation and UX/UI ahead of our product leader's maternity leave. We needed to leave 3 months of work documented and ready for the engineers to pick up and work independently on the product pipeline. It was a massive feat that Riseapps expertly executed by working around the clock. 

After this experience, we expanded our collaboration with Riseapps by also bringing an engineer onto our team to work alongside our internal engineers. We couldn't hire fast enough and Riseapps made it easy to plug the gap in resources to execute on our product pipeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster product development cycle aligned to business priorities 
• 3 weeks to bring on new engineer 
• Quick roll-out of new feature requests for clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have an individual dedicated to project management and ensuring business goals are met. Riseapps is incredibly responsive. They have delivered our project on time and in some cases even ahead of schedule.

What was your primary form of communication with Riseapps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They've been able to integrate seamlessly with our internal technical team, despite living so far away. Their team is committed to our mission and business goals and operate with the same level of ownership as any other member of our team.

Are there any areas for improvement or something Riseapps could have done differently?

We have nothing but great things to say about Riseapps

BACKGROUND

Please describe your company and position.

I am an executive of a healthcare company

Describe what your company does in a single sentence.

We're re-inventing the approach to OBGYN care for women by taking a holistic view on the patient and using technology to differentiate our patients experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseapps to accomplish?

• Build the MVP of our appointment booking flow
• Build the MVP of our admin booking flow

SOLUTION

How did you find Riseapps?

Online Search

Why did you select Riseapps over others?

• Good value for cost
• Referred to me

How many teammates from Riseapps were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of the work was to deliver a set of workflows to book patients into our clinic in Los Angeles. The deliverables were to ensure an appointment could be booked, that patients could sign up, that patients could sign in, and that patients could be diverted to specific intake questions based on their answers to previous questions. We also wanted admins to be able to book on behalf of patients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Since the project completed, we've booked 462 patients to date which has allowed us to accrue revenue and test our hypothesis that patients have unmet needs in the ObGyn category.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dmitry has been an excellent team player as well as a highly knowledgeable expert - he wrote the entire project from scratch. They were highly responsive to our needs as a team and extremely knowledgable about programming and the needs of our patients. He also gives good team feedback whenever possible as he understand what is required to build a high performance team.

What was your primary form of communication with Riseapps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the code and product being built. Shortcuts were taken when necessary, but otherwise, the product was built properly and to the right specification.

Are there any areas for improvement or something Riseapps could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of Powertofly

Describe what your company does in a single sentence.

We achieve our mission daily through connecting diverse talent to free live virtual events with decision makers from companies, whether they're looking to change their career or they’re happy in their current role. We also feature upskilling content and host summits with industry leaders creating diverse, inclusive and equitable workplaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseapps to accomplish?

• Accomplishing milestones for the company to finish one of our most important projects
• Having a great skilled frontend engineers who can work and be self managed
• High quality code and implementation

SOLUTION

How did you find Riseapps?

Online Search

Why did you select Riseapps over others?

• High ratings
• Close to my geographic location

What was the size of Riseapps’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a DEIB platform integrated with LMS system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of clients who purchased licenses
• Number of users completing DEIB Courses

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Vitalii and Vlad were just perfect team members, they were working according to the timeline, delivering high-quality code, and proposing improvements to the code and features.
• Vitalii was a key resource in presenting and demoing the product to our stakeholders and to Product manager he did a good job
• However, we had a hard time with a backend resource (Hluschak) who wasn't really qualified enough to work on his tasks, we provided him with a feedback but it didn't work, and he left without giving a handover

What was your primary form of communication with Riseapps?

Virtual Meeting

What did you find most impressive or unique about this company?

• Frontend engineers are very professional , smart and productive
• They are also culturally aligned with our company culture i am really happy to work with Vitalii and Vlad
• Dmitry the project manager is professional and very responsive , we are happy to work with him

Are there any areas for improvement or something Riseapps could have done differently?

-

BACKGROUND

Please describe your company and your position there.

We are a staffing company. I am head of IT department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseapps, and what were your goals?

Create a custom made system to handle sales and other administrative tasks specific to the staffing processes. Automate business processes.

SOLUTION

How did you select this vendor and what were the deciding factors?

This decision was made by my predecessor so I am afraid I cannot answer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope is to automate various business processes, ranging from sales to consultant matching to timereporting and salary payments. We are using nodejs, react, dotnet and mongo to deliver the product and work in 2 week sprints

How many people from the vendor's team worked with you, and what were their positions?

In total we have had 5 guys from Riseapps. 4 software developers and 1 mobile application developer. Most part of the project we have worked with 2 guys.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project is still ongoing but a lot of features are live in the company.

Describe their project management style, including communication tools and timeliness.

The aim is to work within the SCRUM framework. I do want to clearify that project management are working for our company, we are not buying this service from Riseapps.

What did you find most impressive or unique about this company?

The guys we've been working with have been really easy to work with and they’ve adapted quickly to the project. They are responsive and non-prestigious and are willing to help with any issue.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and your position there.

I'm the founder of Greenhero, a company that makes plant-based eating easy and accessible. We are located in New York City.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseapps, and what were your goals?

To develop a native iOS app and launch it to the AppStore.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for tones of agencies and shortlisted four. For us the deciding factor was: reliable organization, technical skills to get the job done, price, english fluency, and cultural fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We handed over wireframes, flowcharts, and a document with requirements. Deliverables was user registration, personalization, goal setting, meal tracking, and analytics. We used serverless AWS lambdas, Python and Swift.

How many resources from the vendor's team worked with you, and what were their positions?

There were always 5-7 people working with us. Project manager, solutions architect, backend engineer, ios engineer, and QC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In 6 months we had the app up and running in beta, did some user testing, iterated on feedback and launched to the Appstore.

Describe their project management style, including communication tools and timeliness.

We had weekly checkin's with the PM once or twice a week and bi-weekly sprints with the team. English skill were good, sometimes a bit challenging with IC's, but nothing we couldn't handle.

What did you find most impressive or unique about this company?

Their iOS development were really good. Our app uses a lot of different logic and analytics. They were able to execute what we wanted with no problems.

Are there any areas for improvement or something they could have done differently?

I think communication could have been more detailed and clear.

BACKGROUND

Please describe your company and your position there.

Co-founder and CTO of ABELMKR, a company aiming to provide digital hiring and project-management solutions for the Construction industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseapps, and what were your goals?

We wanted to create a React Native app to work on both iOS and Android that allowed Contractors to be able to manage projects and create job postings that would allow Workers to view, apply, and join jobs in their area.

The goal was to create a high quality app that is both reliable and easier to maintain and iterate on over time, rather than rush to market with an app that works today, but is inflexible or more buggy.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for React Native developers, both individual and agencies, and found Riseapps and interviewed them to see if there was a suitable fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to use a staff-augmentation model where we hired one or two senior React Native developers to work alongside a Tech Lead we already had working on the project (hired elsewhere).

Main deliverables were Story implementations including automated unit tests and manual acceptance tests (whilst we work on implementing fully automated end-to-end tests which we attempted but found to fragile so had to park that for now). Technologies used were mainly: React Native, Expo, TypeScript, AWS Amplify, AWS AppSync.

How many resources from the vendor's team worked with you, and what were their positions?

One React Native senior developer is assigned to this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are currently beta testing our MVP app. It's taken about 18 months to get to this point, but that was due to resource constraints of only have 2 developers assigned to the app development, and myself leading the project from a technical perspective whilst also being responsible for the backend software development until we release and start a revenue stream.

It was a slower than anticipated schedule, but we are bootstrapping the project so cut our cloth according to our resources. Development has gone well but has also been more complex to implement than I naively anticipated.

Describe their project management style, including communication tools and timeliness.

N/A. We managed the project ourselves.

What did you find most impressive or unique about this company?

They are very responsive. They also provide stability. We have had the same developer for over a year because we've been very impressed with him especially compared to other developers we tried, and so keeping him engaged and productive on our project has been a priority to us and Riseapps has assisted us on that.

Are there any areas for improvement or something they could have done differently?

Hard to tell, but some early candidates we interviewed and trialed didn't work out and we spent a little while before we identified the current developer we have working on the project, who is excellent. So perhaps more internal vetting of their developers to match their clients' expectations ahead of interviews and trials would be appreciated, but that is not a trivial thing either.

BACKGROUND

Introduce your business and what you do there.

I’m the director of products for a durable medical equipment provider. We help with in-home care for chronic respiratory patients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riseapps?

We’ve contracted their mobile app developers to create and continue to build our Android native apps.

SOLUTION

What was the scope of their involvement?

We initially contracted an Android developer to help us create some telemedicine-related proofs of concept. We wanted to build a solution to connect our patients to respiratory therapists. We built this out to be a full-service application for our patients. We’ve now gone through this entire life cycle with them multiple times to create apps for patients, therapists, caregivers, loved ones, and clinicians. They came into the relationship with some experience on how to develop apps for elderly end-users. We didn’t require any other research from them.

What is the team composition?

We’ve worked with two of their developers.

How did you come to work with Riseapps?

They were selected before I joined the company, so I’m not sure how the selection process worked. We’ve continued to work with them, though, because they’ve delivered everything we needed and their developers are very thorough.

How much have you invested with them?

I can’t say specifically, but I think it’s in the range of $75,000–$150,000.

What is the status of this engagement?

We’ve been working together since December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our relationship with Riseapps constitutes most of our Android app development endeavors. We use these apps to interface with many different types of customers, so they’ve had a huge positive impact on our business. For instance, they put together a telemedicine app within several weeks at the beginning of the COVID-19 pandemic. Within a few months, we were able to onboard about 1,000 patients, helping us and our patients to weather the stay-at-home orders of last year.

How did Riseapps perform from a project management standpoint?

We’ve really managed the project ourselves up to this point, but they’ve communicated well with us over email, Zoom, and Slack. They proactively reach out to check in periodically, and our emails and requests have never fallen on deaf ears. We haven’t used any specific project management tools.

What did you find most impressive about them?

Throughout the engagement, we’ve been consistently working with high-quality developers. They do a great job of proactively adding value to our business with suggestions and feedback. Some contractors just do what they’re told and don’t share ideas, but Riseapps is the exact opposite of that. Problem resolution has been easy as well.

Are there any areas they could improve?

As a company, I can’t think of anything they could improve on. Any individual issues have been resolved quickly.

Do you have any advice for potential customers?

Try to figure out who you’d be working with specifically so you can communicate with them directly from the beginning of the engagement. We’ve had to work through a language barrier over time.