What was the scope of their involvement?
Our relationship started with developing a telemedicine platform. There is a side for professionals and a side for patients. RIOT developed the backend and the UX design for the frontend, which we want to build out further. We’re adding new features. Now, we have the online consultations, but we want to sell the blood retests via our platform.
We’re launching the platform for medical home visits. We started with nurses’ visits, but the bulk of the service will revolve around collecting blood from patients. We want to make the health checkup process very easy. Users consult online, call for a nurse to visit their home, and then receive consultations on their results with specialists. The service will be seamless and easy, and users won’t have to leave their home for a checkup.
RIOT does all of the work. We give them the idea and our visualization of it, and then they help us structure it into a product. They create sketches, and the person in charge of UX does prototyping work and market analysis. I connected him with some medical professionals, but he also managed to reach nurses in Poland that weren’t connected to me personally. He reached out to people and thought about what the platform’s functionality should consist of.
What is the team composition?
We are in contact with two people from their management. Bartek [Partner & Head of Concept, RIOT Agency] and Szymom [Partner & Head of Technology, RIOT Agency] are the founders, and they assist with strategy.
We also have a team of two backend developers, two creative frontend developers, one person who acts as Scrum master and handles communication, one graphic designer, one UX specialist, and one website copy specialist.
How did you come to work with RIOT?
I’d developed half of the project with a previous developer, and it was hard to find a group of professionals that would finish the work. I also didn’t want to spend a lot of money on it. I needed a company that would take the code that was already written and add their own onto it.
Someone from the previous company I worked with referred me to RIOT. They said Bartek had strategical thinking revolving around businesses, graphics, and design. That’s why we switched to them.
I was very satisfied that RIOT took on the challenge and continued the work, which is pretty rare in the IT sector. Many companies just want to start over. I was able to save money with RIOT because they continued where the other company left off.
How much have you invested with them?
We’ve spent $100,000–$150,000.
What is the status of this engagement?
We started working together in October 2016, and the project is ongoing.