Modernising How Brands go to Market
We are Rik and Ralph - an independent Australian agency of creative collaborators and digital strategists driving high performance by modernising how brands go to market.
With over 20 years experience in the luxury lifestyle sector, we specialise in eCommerce , web development, growth marketing, brand strategy and design.
Rik and Ralph is an official Shopify Partner, we specialise in building premium websites placing the customer journey first. Design and website builds are our passion and we work with customers beyond this to ensure long term brand growth.
Get in touch with us to start the conversation to grow your digital strategy.
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Branding Design for D2C Candle Brand
Brand development for an Australian boutique candle company, founded in the Gold Coast. The brand elemnets refelect the essential elements of the brand tone and voice, reflecting nature detrived from the Australian landscape.
Reviews
the project
Branding & Strategies for Candle Business
"They listened, truly cared about our needs and goals, and were so passionate and professional."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Founder of Artisan Candle Co
For what projects/services did your company hire Rik and Ralph, and what were your goals?
I worked with Rik and Ralph to build the brand guidelines and identity and they provided additional recommendations to grow our brand including website development and online strategy.
How did you select this vendor?
Rik and Ralph came highly recommended by a contact in the industry. I am so pleased I got to work with them.
Describe the scope of their work in detail, including any steps and the final deliverables.
The team at Rik and Ralph took the time to listen and understand what we wanted to build and communicate to the market. Working with Rik and Ralph team to build the brand guidelines and identity gave us the confidence to move forward and take our brand to the next level. The team also provided additional recommendations to grow our brand including website development and online strategy.
We highly recommend Rik and Ralph and commend them for their work they have done so far and we look forward to continue to work with them in the future. What a wonderful, passionate and professional team . Founder of Artisan Candle Co, Penny Hubbard
How many people from the vendor's team worked with you, and what were their positions?
Two wonderful ladies both founders of the business
Can you share any outcomes from the project that demonstrate progress or success?
Great progress so far and I am looking forward to next steps with the team. The team have given me confidence to take our brand to the next level.
Describe their project management style, including communication tools and timeliness.
Great communication with regular updates, I couldn’t ask for a more efficient, professional team to work with.
What did you find most impressive or unique about this company?
They listened, truly cared about our needs and goals, and were so passionate and professional.
Are there any areas for improvement or something they could have done differently?
Nothing to note at this stage, wonderful job ladies.
Rik and Ralph has been a great partner to the client and has added value to their company — giving the client more confidence in taking their brand to the next level. Not only are they great communicators, but they are also efficient and professional. Their genuine care for the brand stands out.