Rightsoft LTD

BACKGROUND

Please describe your company and position.

I am the Executive of Sysco Productions

Describe what your company does in a single sentence.

Sysco is a world class AV experience delivery company immersed in the relationship between engineering and storytelling.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rightsoft LTD to accomplish?

• To build bespoke software
• Build a successful ongoing working relationship

SOLUTION

How did you find Rightsoft LTD?

Referral

Why did you select Rightsoft LTD over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Rightsoft LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached RightSoft to help Sysco realise a series of custom applications that would provide a simulation driving experience. The brief was to create an interface with a driving game, a series of dynamic leaderboards of drivers racing times and the backend services to manage multiple simultaneous games and an animation frontend.
RightSoft provided theses services and applications as well as software design consolation, UX and application architecture, technical project management and software support. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Rightsoft deliver the software solutions set out within the brief, on time and on budget. They also provided on going communication and support as our activation went into public use, their work was excellent; this was measured by the challenging timescale they delivered ahead of, and the client is now requesting that we evolve the software capability and continue to work on the next iteration of the activation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning of the project, we agreed on a cadence for check in meetings as well as a series of key milestones and face to face meetings. Every milestone was met on time or a head of time, including any amends or adjustments that were made during the design process.
Their communication was very good at each step of the way!

What was your primary form of communication with Rightsoft LTD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the aspects of the project relied on an understand of the Driving Simulation, RightSoft proactively did their research and understood the requirements of the project well, which made the problem solving during the design process a lot smoother. 
during development build RightSoft also made suggestion on animations that had not previously been considered within the UI design, which elevated the final look and feel of the frontend beyond what we had anticipated.

Are there any areas for improvement or something Rightsoft LTD could have done differently?

Not at this stage, no.

BACKGROUND

Please describe your company and position.

I am the Director of DMRSOFT LTD

Describe what your company does in a single sentence.

We provide smart, efficient. applicable, long term software solutions for companies of all sizes and pride ourselves on our unparalleled, dedicated service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rightsoft LTD to accomplish?

• Implementing a versatile adapter engine designed to easily authenticate using a configuration interface with a variety of external services
• Adding the capability of parsing external API results which are heavy in load and generating semantically rich data for the system
• Tracking all aspects of the system via implemented robust and persistent monitoring mechanism to ensure ongoing system stability and reliability
• Adding a thorough and versatile validation layer to the engine to meticulously ensure the integrity of the consumed API result structures, preventing data discrepancies
• Introducing detailed logging capabilities to the system for auditing and analyzing communication traffic, enhancing system transparency and accountability

SOLUTION

How did you find Rightsoft LTD?

Personal Network

Why did you select Rightsoft LTD over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Rightsoft LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It was a project for designing and implementing a middleware for our API layer that provides adapters for external/internal integrations. Data validation, security and performance were the most important aspects of the application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in Integration Time: The adapter engine has drastically reduced the time required to integrate with and communicate through external APIs.
• Error Rate: Errors during data parsing and validation have decreased to negligible levels, enhancing data integrity and system reliability.
• Audit Effectiveness: All issues identified were resolved through the detailed logging system, ensuring optimal system health.
• Client Satisfaction: We have received overwhelmingly positive feedback from the client, confirming the success of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were regular meetings to track the progress. The overall project was split into milestones. Although there were minor delays on some of the individual milestones due to requirement changes, the project was delivered on the agreed duration. 

What was your primary form of communication with Rightsoft LTD?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They never compromised on quality.

Are there any areas for improvement or something Rightsoft LTD could have done differently?

All the actions and decisions were communicated to us. Since we involved in every step of the project, it all went by mutual consent. 

BACKGROUND

Please describe your company and position.

I am the Head of Production of a creative technology studio.

Describe what your company does in a single sentence.

Our company is an award-winning creative technology studio on a mission to hack the human experience. Working with global agencies and brands, we create innovative, world-class projects in the real world, the digital realm, the metaverse, and beyond.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rightsoft LTD to accomplish?

• Support with developing a number of projects
• Collaboration with our Creative & Tech team

SOLUTION

How did you find Rightsoft LTD?

Referral

Why did you select Rightsoft LTD over others?

• Referred to me
• Company values aligned

How many teammates from Rightsoft LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Summary of Development Tasks: 

• Creation of a futuristic interactive station using Augmented Reality technology and robotic arms 
• Development of AR content for idle state and 10 short animation chapters 
• Integration of hardware components including robotic arms, control interface, movement sensor cameras, PC, laser safety scanners, and screens 
• Implementation of a Content Management System (CMS) for content updates, logging, crash analytics, and behaviour analytics 
• Development of a touch interactive station 
• Setup of localised PCs and installation of CMS for content management 
• Development of character interactions and sound design 
• Collaboration with defining content strategies and providing relevant assets 
• Implementation of a Content Management System (CMS) for storing and updating assets 
• Maintenance of software, hardware, and CMS 
• Incident management and support services 
• Collaboration with AV team for installation and provision of storage for back-of-house needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful deployment of interactive experiences 
• Implementation of functional hardware and software components 
• Successful integration and testing of robotic arms, touchscreens, and other hardware 
• Operation of the Content Management System (CMS) for content updates and analytics 
• Positive user feedback and engagement with the interactive stations 
• Timely resolution of any technical issues or bugs during the development and deployment phases
• On-site support and installation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Completion of development tasks within the specified timeline 
• Effective collaboration and teamwork between our company
• Achievement of project milestones and approvals 
• Daily standup, task overview, working collaboratively with our Producer/Project managers

What was your primary form of communication with Rightsoft LTD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• They had impressive efficiency in delivering project milestones and meeting timelines. 
• Demonstrated confidence in handling front-end development and implementing robust security protocols. 
• Comprehensive approach covering various aspects such as content management, service level agreements, training, and maintenance.

Are there any areas for improvement or something Rightsoft LTD could have done differently?

Not currently - looking forward to continuing with other successful project deliveries.

BACKGROUND

Please describe your company and your position there.

Immersive Gamebox is uniting the world through technology-enabled shared play. Our Gameboxes combine projection mapping, touch screens, motion tracking, and surround sound technologies to create an entirely new form o­­­f digital entertainment. I’m the CTO of the company and responsible for our hardware and software platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rightsoft LTD, and what were your goals?

We worked with Rightsoft on multiple apps and internal tools to be used in our Gameboxes. We wanted to have a reliable software partner to deliver these tools quickly. We also wanted to use the right programming languages for the tasks.

SOLUTION

How did you select this vendor and what were the deciding factors?

We know Rightsoft directors from their previous work. They reached out to us to see if there’s any partnership possibilities. We started working with them on a small project. We were pleased with the communication and the outcome so we moved on to the next projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked them to modernize the existing tools written in C++ . We were in search of a new development partner whom we can work more efficiently with. Rightsoft re-wrote an image processing tool using Python and added many features to the tool to increase its convenience. This tool needed to be up and running continuously for many hours, so the resilience of the software was quite important. As the next project, they developed a speech to text tool.

The challenge with this was the speech commands were at most a couple words long and they didn’t have any context. So, there were phonetically the same words which were not possible to deduct from the context. After their R&D they came up with the metaphone algorithm which solved the issue. Lastly, they built another application to control the cameras in our game boxes. Previously we had raspberry pi cams, Rightsoft implemented an x86 solution that works with all plug-and-play cameras.

How many people from the vendor's team worked with you, and what were their positions?

1 Lead Dev + 2 Application Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is now considerably easier to see the status of the tools since they introduced a GUI for the internal tool. We have less app crashes or issues with the tools. Since we’re a startup trying to build a new platform, we need to introduce new features and/or games frequently. Thanks to their solid software structure, they can respond these requests swiftly.

Describe their project management style, including communication tools and timeliness.

We communicated through Slack. They were extremely responsive. We had analysis sessions to communicate the requirements, the next couple of weeks we had the project delivered. They were consistent with their timelines and budgets. There wasn’t any surprise cost for us and they are adding features without any additional cost if they think that’s the right way to go.

What did you find most impressive or unique about this company?

Everyone on the team are veteran developers. This shows a lot in their analysis skills, forecasting the problems before implementation and coming up with the most accurate solutions. They have also exceptionally quick turn around time for our requests / questions.

Are there any areas for improvement or something they could have done differently?

We are happy with their services and they’re our ongoing vendor.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a global finTech payment services company providing cashless payment and data services to all B2C organisations who no longer wish to transact with hard currencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rightsoft LTD, and what were your goals?

We needed to diversify our business away from a traditional RFID based event services company into a fast moving white label e-wallet business providing cashless payment services to clients and customers across multiple sectors in wide ranging global locations.

SOLUTION

How did you select this vendor and what were the deciding factors?

RightSoft were sourced through a referral from a previous employee.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped design and develop a cloud based digital wallet using AWS cloud services and modern scalable infrastructure and MicroServices application solutions e.g Kubernetes EKS and Angular, ReactJS etc. The organisation and RightSoft were under extreme pressure to launch the new wallet in time for the start of the NFL season (Sept 2020) in North America with 2 marquis clients being Kansas City Chiefs and Jacksonville Jaguars. This was successfully achieved with positive feedback from the clients and internal Tappit stakeholders.

How many people from the vendor's team worked with you, and what were their positions?

There were initially 2 key people from RightSoft and this rose to 6 over the course of the engagement. Team comprised of 1 x Tech Lead, 4 x Engineers and 1 x QA Tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new digital wallet was extremely successful enabling the business to expand the roll out to other clients in the NFL, NBA and MLB

Describe their project management style, including communication tools and timeliness.

The engagement with RightSoft was agile in nature using tools such as Slack, GitLab and GitHub to communicate alongside regular virtual video meetings to maintain positive development momentum and transparent and robust comms.

What did you find most impressive or unique about this company?

They have exceptional engineering skills, a can-do attitude, and competitive pricing. They also provided a high velocity and high-quality output.

Are there any areas for improvement or something they could have done differently?

No noticeable areas for improvement.

BACKGROUND

Please describe your company and your position there.

I'm the director of a design studio

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rightsoft LTD, and what were your goals?

We worked with Rightsoft on multiple mobile apps and websites that had complex technical structures to work for everyday user

SOLUTION

How did you select this vendor and what were the deciding factors?

I was suggested by another colleague who worked with Rightsoft before. Being a medium size team was one of the deciding factors as I didn't want to deal with a big firm that would keep postponing the deadlines.

Being in the industry for 15 years, I can judge if a company would be able to deliver what they promise, and both Burak & Emrah were very professional and assuring in our initial meetings.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Since we worked on multiple projects, it's difficult to tell them one by one, but overall we worked on defining the scope of releases together, they guided with the technologies to whether if we should go with native or flutter. We had weekly followup meetings to review the progress, which were smooth and bug-free most of the times.

How many resources from the vendor's team worked with you, and what were their positions?

2 x Backend dev 1 x Frontend dev 1 x Project owner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We worked with Rightsoft for our own clients (not our own projects), hence we don't have any data, but we never had a negative feedback with the launch or maintenance of the projects

Describe their project management style, including communication tools and timeliness.

Weekly meetings over zoom/hangouts, where either Burak or Emrah explained the progress and next steps clearly, while the developers also expressed potential challenges that would require our attention. We also used Slack for day to day communication,

What did you find most impressive or unique about this company?

Everyone in the team was exceptionally prompt with our questions and had an excellent project management to track the assignments. They're also great problem solvers - it's not that rare a development firm to keep finding excuses why certain things can't happen, but that wasn't the case with Rightsoft

Are there any areas for improvement or something they could have done differently?

Not that i can think of

BACKGROUND

Introduce your business and what you do there.

I’m a director and founder of Find Your Paws.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rightsoft LTD?

We needed development support for launching a website.

SOLUTION

What was the scope of their involvement?

The website was built from scratch, and we provided them with UX/UI design to start. We are currently finished with phase one and are in discussions about moving forward with phase two. The website presently acts as a holding page for our customers and is hosted on DigitalOcean. Rightsoft LTD is also planning to offer maintenance services. 

What is the team composition?

We worked with Emrah and Burak (Directors), who oversaw the project management, and we also worked with a developer. 

How did you come to work with Rightsoft LTD?

I worked with them previously on another project. 

How much have you invested with them?

We invested £3,600 (approximately $4,300 USD). We believe the total cost of the project will be around £25,000 (approximately $30,000 USD). 

What is the status of this engagement?

We worked together between June–October 2022. We will be working with them again on phase two of the project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve provided us with high-quality work, and they were very consistent with implementing feedback. We particularly noticed that the backend development and coding quality is very good. 

How did Rightsoft LTD perform from a project management standpoint?

They delivered things on time and stayed on budget; they also provided good communication throughout. We used Trello, Slack, Google Meet, and email for communication and project management. 

What did you find most impressive about them?

They understand our company and what we need. They were very fair about their rates and charged competitive prices. The team from Rightsoft LTD is dedicated and works long hours; they also have strong backend developers. 

Are there any areas they could improve?

We wish there had been a little more attention to detail with the frontend design. 

Do you have any advice for potential customers?

Trust the process because you’re in very good hands.

BACKGROUND

Please describe your company and your position there.

We are a full service design and marketing primarily focused on the property sector. I'm the UX Projects Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rightsoft LTD, and what were your goals?

As a design and marketing agency we had a very small team of developers producing iOS based apps for property sales environments. Experience of Windows or server side was limited, so the main objective was to commission a cloud based CMS which enabled non developers to build multiple applications quickly and a UWP front end that was simple to install and maintain.

SOLUTION

How did you select this vendor and what were the deciding factors?

Rightsoft were referred to us by a trusted colleague. Examples of previous work along with experience and knowledge of the peculiar property market were the deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked Rightsoft to create a fully configurable multi touch desktop application to be used in marketing suites. Initially the target was building a multi user / multi-touch wall application. Later on they built the kiosk version to be used in windows tablets and also smaller screens.

Later on our clients asked us to support ios platforms, so they built an ipad application as a separate front end. Lastly we asked them to support 3d site plans so they embedded Unity3d to UWP.

The technologies:

• Backend: .Net core / Angular / Microsoft SQL Desktop
• Frontend : Universal Windows Platform (UWP) / Unity 3D
• iOS : Swift

How many people from the vendor's team worked with you, and what were their positions?

Initially this was a start up with the two companies founders producing the bulk of the work. This was expanded over time to include remote workers and paid employees.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From producing 10/15 applications a year for a couple of clients, the new software product helped us expand swiftly to 70 a year for multiple clients. We managed to save costs by having fewer costly developers in house, whilst employing cheaper labour. The same clients are still using the same product 5 years later.

Describe their project management style, including communication tools and timeliness.

Generally, each task was scoped and costed in advance and approved. Communication was excellent quick and informative, flagging any issues that might effect the timeline in plenty of time all via email, phone, trello, github.

What did you find most impressive or unique about this company?

Their ability to schedule tasks/projects within our usual tight timeframes and their array of developer knowledge, experience and languages.

Are there any areas for improvement or something they could have done differently?

Some of the testing could be improved on, we felt that in some instances, new features were not always tested properly, but that was probably due to our tight timelines more than anything, that's what testing is for though. Generally, very happy with them.

BACKGROUND

Please describe your company and your position there.

I run an interactive studio specialising in event and tradeshow interactive experiences.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rightsoft LTD, and what were your goals?

We had a brief for a multiplayer interactive quiz to engage sales teams in a product training process, which required the local teams to input their own questions and and answers, but also for the experience to be controlled via gamepads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have in worked with the team members in the past and have a high regard for their work and the speed in which they can deliver.

How many people from the vendor's team worked with you, and what were their positions?

There was a senior project lead who ran this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was well received, and there were plans to expand and follow up, however the impact of Covid changed the campaigns schedule.

Describe their project management style, including communication tools and timeliness.

Good.

What did you find most impressive or unique about this company?

We were impressed by their quick turnaround time and ability to take a loose brief and run with it.

Are there any areas for improvement or something they could have done differently?

NA