Your Reliable IT Partner
Rely On IT offers secure, cost-effective, and effortless IT solutions to Bay Area businesses interested in maximizing their IT investment to assist their business in better operations, better communication, and overall smooth operations.
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Solve Wifi / Networking Issues Campus wide
Put an end to campus wide WIFI and networking issues across 2 campuses with more than 1000 students.
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the project
IT Managed Services for Real Estate Company
“Their communication is great, and they do as they say they will.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the accounting manager at a real estate and property management firm.
What challenge were you trying to address with Rely On IT, Inc.?
We needed ongoing IT help. We didn’t have very good help with the people we found before.
What was the scope of their involvement?
They provide server maintenance, daily network configuration, answering IT questions, and general computer support. The team ordered all new computers for us and set them up for us, so they totally managed all of that.
What is the team composition?
Richard (Principal & Founder) is our main point of contact.
How did you come to work with Rely On IT, Inc.?
We searched for IT companies and they were in our area. We interviewed them and were impressed.
How much have you invested with them?
We spend $40,000–$60,000 per year.
What is the status of this engagement?
We started working together in September 2014, and our work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They’re amazing. The team is responsive and knowledgeable. They fix what needs to be fixed and make sure everyone’s individual problems are fixed, too. The team is good at problem-solving, too.
How did Rely On IT, Inc. perform from a project management standpoint?
We can contact them online in a chat or on the phone. Either way, we get good results. They don’t give up until they have an answer for us. Their communication is great, and they do as they say they will.
What did you find most impressive about them?
Their reliability stands out.
Are there any areas they could improve?
No, we’ve been very happy.
Do you have any advice for potential customers?
My advice is to take advantage of their online chat. We didn’t do that at first, and always thought we had to call. Their online representatives are helpful and resolve our answers very well.
Rely On IT, Inc.’s work has met the mark. The team is responsive, easily accessible, and helpful. Customers can expect a reliable vendor that makes sure all their clients’ technical needs are met.