Reel Big Media

BACKGROUND

Please describe your company and position.

I am the CEO, Founder of Restful Pump, Inc.

Describe what your company does in a single sentence.

Provides forward leaning ergonomic positioning systems so moms may rest, sleep or multitask while using any type of breast pump, while also decreasing the risk of breast tissue complications, while they use a breast pump.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reel Big Media to accomplish?

• Construct a simple educational video regarding the applications and the transformation of the Restful Pump Chair into the Restful Pump Table.

SOLUTION

How did you find Reel Big Media?

Online Search

Why did you select Reel Big Media over others?

• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Reel Big Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Accept the company CAD, render in an understandable video animation in the proper sequences, add wording to the video, add fun professional (not distracting) music, interview voice over actors, run through several takes with the voice over actor/ actress, share the links, post on their LinkedIn site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Virtual meetings and chats via online platform showed progress. Open communication ensured we were all on the same page with each task.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the online platform was / is easy to use and I plan to use them again.

What was your primary form of communication with Reel Big Media?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Ron is open and willing to work with the client's idea(s) and goals but also provides professional feedback that suits the project to stay on task, within timelins and within budget.

Are there any areas for improvement or something Reel Big Media could have done differently?

They did a good job. We look forward to addressing more animations with this company.

BACKGROUND

Please describe your company and your position there.

We design develop and manufacture handheld surgical navigation solutions based on iOS platforms. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reel Big Media, and what were your goals?

Our solution is very novel and as such is challenging for potential customers and business partners to understand and appreciate. We needed a efficient and effective manner to communicate how our technology works and the value that it offers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on a web-based search we selected four firms to interview. This was narrowed to two who we did full reference diligence on before settling on Reel Big.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Following the kickoff meeting we worked with the firm to develop a script. From there sample animations were worked up so the look and feel could be tweaked. A preliminary animation was generated. This was fine-tuned over a three interactive meetings. Reel Big then managed the selection of the VoiceOver and the edits. These were combined and final tweaks done on the combination to end up with the finished product.

Who did you work with and what was the feedback process like?

We worked with Ron - the owner and Sean his head animator. Interactions were positive and productive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video meets all of the objectives we set out to achieve. The video is effective in communicating to a broad audience. We have added it to our web page and it is an integral part of company presentations.

Describe their project management style, including communication tools and timeliness.

Project management was hands on and very efficient. On time and on budget.

What did you find most impressive or unique about this company?

It was awe-inspiring how quickly the team understood a relatively esoteric surgical solution. Even more so how effective they were in figuring out how to communicate it so efficiently.

Are there any areas for improvement or something they could have done differently?

Nothing. Have used them since and will continue to do so.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a medical technology company focused on designing, developing, manufacturing, and selling novel surgical navigation technologies based on mobile technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reel Big Media?

We wanted to quickly and easily explain and describe the use of our technology, its relevant features, and its benefits.

SOLUTION

What was the scope of their involvement?

Reel Big Media worked with us interactively to develop and produce an animated video that explained our technology and value proposition effectively and efficiently. Their involvement included developing the structure, writing the script, adding the voiceover, creating the animation, editing the video, and putting everything together.

What is the team composition?

We worked with two people from Reel Big Media: Ron (Owner) and Sean (Animator, Graphic Designer & Video Editor).

How did you come to work with Reel Big Media?

I found them while researching online for firms with experience in doing animated videos for medical technology companies. Reel Big Media was amongst a group of three or four companies I shortlisted after looking at their work and online reviews. After shortlisting these companies, I contacted them and chose two of them — Reel Big Media and another potential vendor — for further vetting. I asked both firms for references and referrals. Based on the strength of those referrals, I ultimately settled on Reel Big Media.

How much have you invested with them?

We spent between $20,000–$25,000.

What is the status of this engagement?

We started working together in May 2022, and our engagement finished by the end of June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The video created by Reel Big Media has been very effective and efficient in doing what it was intended to do — it exceeded our expectations. The video is now on our company website, but it also has been published on LinkedIn.

How did Reel Big Media perform from a project management standpoint?

Reel Big Media’s project management was perfect; I would give them the highest rating in that regard. They did what they said they would do on time and within budget. We primarily communicated via Zoom.

What did you find most impressive about them?

Reel Big Media was very professional, knowledgeable, and easy to work with. Their services were exactly as advertised, and the outcome was exactly what we were looking for.

Are there any areas they could improve?

If anything, it would have been helpful if Reel Big Media had a more standardized way of going through the scriptwriting process.

Do you have any advice for potential customers?

Do your due diligence. If you’re looking for a highly detailed and technical presentation of a product or process, Reel Big Media is the company to go with; they’re exceptionally good at what they do.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Caeli Vascular, an early-stage company that develops technology and medical devices for treating intravascular blood clots.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reel Big Media?

Our company was trying to raise $5 million dollars for the continued development of our business. As such, we needed a high-quality animation to feature in our pitch deck, which we would then use to raise venture capital for our A-round of investments.

SOLUTION

What was the scope of their involvement?

We provided Reel Big Media with a rough storyboard, but they supplemented that as well since they have experience in the space that we’re working in. We required a 90-second animation, but the final video came to about 127 seconds. 

Reel Big Media added in a voiceover as well as textual components, specifically the labels for the medical device that was being shown in the video. They submitted two final versions of the video to us, one with a professional soundtrack and the other without.

What is the team composition?

I worked with Ron (Owner & CEO) who acted as our project manager and project coordinator. He had an animator working with him, and this person had a background in animating devices similar to ours. 

How did you come to work with Reel Big Media?

I did a bit of networking within the industry to find people who were working on a similar project with medical device animators. I used to work with another provider, and it was with great success, but they had priced themselves out of the market for early-stage businesses like ours. I needed a new high-quality, capital-efficient, and cost-effective team to help me with this, and Reel Big Media was exactly that.

How much have you invested with them?

The cost was around $10,000–$12,000.

What is the status of this engagement?

I worked with them from August–November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to raise $3.5 million of the $5 million that we need for the rollout of our medical devices. We’re well ahead of our curve in terms of raising capital, and Reel Big Media really aided us in that effort. The animation they created was critical in helping finance professionals understand our product and how it works. 

I also received a lot of favorable commentary from existing investors, prospective investors, and physicians regarding the quality of the animation. According to them, it’s aesthetically pleasing and an effective communication piece. 

How did Reel Big Media perform from a project management standpoint?

They were great at meeting deadlines and keeping us up to date. We arranged to communicate every other week to review the project’s progress, and everything was done as planned. I never doubted that we would achieve the end result on time and on budget. Their designation of an animator who had relevant experience in our space, particularly with intravascular medical devices, was part of what made the project so successful.

What did you find most impressive about them?

What really stood out to me was their responsiveness, their willingness to take feedback, and the overall cost-effective nature of the work that was done. 

Are there any areas they could improve?

No, I can’t think of anything that they need to improve. Their processes were efficient, timely, and ultimately successful. 

Do you have any advice for potential customers?

They’re a team that really wants to make their customer happy by meeting expectations and delivering on the agreed timelines. If you think about what your specific deliverables are and communicate that with the Reel Big Media team, I believe you’ll get a good outcome as well.

BACKGROUND

Please describe your company and your position there.

Strategic Biofuels is a project development company utilizing Carbon Capture and Storage (CCS) in conjunction with conversion of forestry waste to produce carbon negative renewable transportation fuels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reel Big Media, and what were your goals?

We hired Reel Big Media to create a video that explain how managed forestry in Louisiana generates the waste our company will use for fuel production and how the waste produces greenhouse gases if it is not used.

SOLUTION

How did you select this vendor and what were the deciding factors?

I interviewed several vendors and their work products. I was impressed both by the videos that Bog Reel Media created and the ease of communication with their owner.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The video integrated aerial video shot by Reel Big Media, stock footage, and video shot by our company. Reel Big Media provided a simple template to use to describe in sequence the shots to be used, the intent of the shots, and the script matching the shots. We selected the voice talent from auditions with our script. They provided a draft video where we could add comments at specific times.

We went through one iteration on the video footage and script. I involved a PR firm we had hired into the process and Reel Big Media worked seamlessly with them. Reel Big Media added background music we selected and they added call-outs from the script to the video.

Who did you work with and what was the feedback process like?

I worked directly with Ron. He was exceptionally easy to work with. He made recommendations and easily incorporated my comments and edits into the material. It was done quickly and effectively.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We showed off the video to investors and project stakeholders. We have received many comments on the excellence of the video both in terms of the quality, clarity, and effectiveness of the message.

Describe their project management style, including communication tools and timeliness.

Big Reel Media discussed the project with me by phone with follow-ups by email. Once we agreed to price and timeline they kept me aware of progress and their needs for information primarily through email. Where needed they called me. When I made changes that were not in the scope of the project they were clear about the impact on time and cost and ensured my approval before proceeding. Their communication was outstanding.

What did you find most impressive or unique about this company?

I had never produced a video before. They were patient in walking me through the process and provided guidance when needed. They provided a very effective tool that was invaluable in coordinating the shots and script. The tool for commenting on the draft video was extremely easy to use. The quality of the product was impressive.

Are there any areas for improvement or something they could have done differently?

I cannot think of areas for improvement for them. They were outstanding across the board.

BACKGROUND

Introduce your business and what you do there.

I’m the director of sales operations at a small company that provides different types of temporary housing solutions that are furnished.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reel Big Media?

We needed someone to help us with video production.

SOLUTION

What was the scope of their involvement?

Reel Big Media produced a brand video for us. First, we had a couple of meetings where we talked about what we were looking for. We had already worked with another marketing agency on our plan and vision, which the Reel Big Media team used as a guide.

They then conducted a one-day video shoot. The production crew first interviewed three of our teammates and then took some B-rolls in our office. Reel Big Media basically walked around and filmed various associates doing their day-to-day tasks. Finally, they captured some drone footage. The team also took some staged photos.

What is the team composition?

We worked with two teammates: a cinematographer and a secondary camera operator.

How did you come to work with Reel Big Media?

I found them through a Google search of agencies in the area. Additionally, I used a tool that notified vendors of our project. I interviewed 3–4 teams, but Reel Big Media was the most responsive and helpful, and it made me feel confident in them.

How much have you invested with them?

We spent around $5,500. 

What is the status of this engagement?

The project lasted from August–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have any metrics yet because the video isn’t live, but the project was successful.

How did Reel Big Media perform from a project management standpoint?

Their project management was excellent. Reel Big Media was organized and managed the day of the shoot well, so I had no complaints. We communicated primarily through email, but we also had two in-person meetings.

What did you find most impressive about them?

Reel Big Media is a solid team that got the job done. They’re transparent and easy to work with. 

Are there any areas they could improve?

We asked them to modify specific details like camera angles, but it was just a minor issue at the end of the day.

Do you have any advice for potential customers?

Be clear about what you’re looking for and make sure that you’re ready to go.

BACKGROUND

Please describe your company and your position there.

We are a 3rd generation family run mechanical contractor. Up until last year we were family owned. We operate primarily out of South Florida but our areas of work are the Southeast United States and the Caribbean. We are known for our healthcare work in the US and hospitality work in the Islands. We began as a plumbing company back in 1965 but now are a full service Mechanical and Plumbing company. I am the Marketing Communication Manager. I am in charge of all branding, marketing, and communication needs for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reel Big Media?

We hired Reel Big Media to produce Recruiting Videos for us. But they are more than that. They are timeless company culture videos.

SOLUTION

How did you select this vendor?

I did my research and found him through Bark.

Describe the scope of their work in detail.

We had several discovery emails so that he had a better idea of what I was looking for then he described the scope of the project to me: First day should be on-site at two ongoing projects. I say two because we don't want all the project footage to look like it came from just one site. We will get some amazing aerial shots, indoor aerial, etc. We can also get employees working as well as some on-site interviews of the Project Manager, Laborer, Engineer, etc. The second day we would shoot entirely at the corporate headquarters and the fabrication shop. We could spend a good part of the day with interviews of different employees, and then get some nice b-roll footage of the offices, lobby, entrance, conference room, etc.

What was the team composition?

I (Marketing Comm. Manager) worked closely with Ron and his videographer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've had engagement on social media and our website but no big hits. That is of no fault to Reel Big Media. They produced outstanding videos for us. The Market is very difficult right now in regards to finding qualified and "hungry" employees.

How effective was the workflow between your team and theirs?

Communication was spot on. Quick responses/feedback and the turn around on post production was extremely agreeable.

What did you find most impressive about this company?

Their commitment to learning our business and doing the necessary research to understand how our industry runs. Their general interest in our specific needs and delivering exactly what we were looking for!

Is there any area for improvement or anything that could have been done differently?

The only feedback I would give is when they are filming within an office setting to let the bystanders be aware they will be capturing footage including them. Many felt snuck up on.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Vest Technical Solutions. We provide IT services such as hardware application and development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reel Big Media?

We had done a lot of work for nonprofit organizations. We wanted to make a video that captured what we did with them so that we could attract more clients.

SOLUTION

What was the scope of their involvement?

Reel Big Media was responsible for producing a live-action video. We provided them with a script and discussed our ideas for the video. After we came up with a very good idea, they gave us a price and started shooting it. We’d never done something like this, but their team was very nice throughout the process.

They shot the video on-site. They filmed interviews and the inside of the facilities. They also used a drone to get footage of the outside of the building. Then they edited the video, and we reviewed it and made some changes until it was exactly as we wanted it.

Currently, they’re working on different cuts of the video for other advertising purposes.

What is the team composition?

I worked directly with Ron (President and CEO).

How did you come to work with Reel Big Media?

I sent a request on Bark.com. They were one of the only companies that called us back.

How much have you invested with them?

The whole video production took place in November 2020.

What is the status of this engagement?

We spent $2,500.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video perfectly portrayed our values and the work we do with nonprofits. It helped us get our message across. We pushed the video on social media, and several people liked it. At this point, it’s our biggest social drive.

We didn’t have any complaints — working with them was a great experience. They were very professional and laid back, which made them very easy to work with. Additionally, the quality of their work was exactly what we wanted and for a reasonable price.

How did Reel Big Media perform from a project management standpoint?

We communicated via email and had video conferences on Microsoft Teams.

What did you find most impressive about them?

They were very easy to work with and knew exactly what to do.

Are there any areas they could improve?

No. Any delays were mostly on our side. They did everything we asked for — we had very good luck.

Do you have any advice for potential customers?

Follow their directions because they know what they’re doing. When it comes to the actual shooting, trust them to do the right thing. You can, of course, offer feedback and input, but you’ll be happy if you follow their directions.

BACKGROUND

Introduce your business and what you do there.

We’re a construction company, and our parent company has five other companies underneath it. I’m a marketing specialist. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reel Big Media?

They did a video for our company located in Boston.

SOLUTION

What was the scope of their involvement?

We have worked with Reel Big Media before, and we hired them again to do more videos. They shot video for this particular company that serves the Boston area. The team handled overall messaging about the services we provide and did some action shots on a construction site. We filmed at a project location and our office. They used a drone for some of the filming, and they did voice-overs. The team did some interviewing as well.

I did the script and storyboard, but they were certainly helpful in providing feedback and ideas. They handle the filming and production. The team also does post-production and editing — I just look at the video and make some edit suggestions. 

What is the team composition?

Ron (Owner) is my main point of contact. 

How did you come to work with Reel Big Media?

They had done a really nice job on a couple of different videos for our other companies, so we thought they’d be a good candidate to use again. 

How much have you invested with them?

We have spent $5,000.

What is the status of this engagement?

We began working together around December 2020, and we are still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The general feedback from our internal teams and other companies has been very positive. 

How did Reel Big Media perform from a project management standpoint?

We communicate via email and phone calls as needed. Reel Big Media has been fine with deadlines. They have adequate turnaround times — we’ve had no surprises from them. 

They are very helpful because they are familiar with the construction industry. They know some of the obstacles that you come into contact with as well as safety protocols, especially with the COVID-19 pandemic going on. 

What did you find most impressive about them?

The number one thing that’s most impressive about them is their knowledge of the trade and the complications that could possibly come up. They are highly knowledgeable and responsive. 

Are there any areas they could improve?

Honestly, they’re a little bit pricey. They could increase the number of edits that are included in the cost.

Do you have any advice for potential customers?

Potential customers should discuss who is going to do the timeline, the voice-overs, and any kind of production for the video.

BACKGROUND

Introduce your business and what you do there.

We’re in the construction materials business, and we produce concrete and deliver it in trucks. We also have construction crews and we do a lot of asphalt paving on the highways. Moreover, we also have asphalt manufacturing facilities where we produce asphalt. I’m the general manager for the asphalt and construction division of the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reel Big Media?

We hired them to create some media content for us.

SOLUTION

What was the scope of their involvement?

The team comes to our sites such as quarries and asphalt plants to take lots of pictures and videos. They also visit our high-profile projects. They utilize drone technology and other similar technologies to put together recruitment videos for us.

Sometimes they also capture testimonials and project highlights for our customer base. Moreover, they also craft internal communication videos for our existing employees in the company. 

What is the team composition?

I work with Ron (Owner), and he’s my lead person. He’s also supported by other folks. 

How did you come to work with Reel Big Media?

He was referred to us by a friend of a friend. At that time, we were trying to locate a company that could help us with our needs. 

How much have you invested with them?

We’ve spent just under $45,000. 

What is the status of this engagement?

We began collaborating in June 2019, and it’s ongoing. The engagement has been on and off, but we always come back to them when we need something. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have any hard KPIs, but we’ve managed to hire 15 people as a result of the video they created. Moreover, we’ve received a lot of good press internally and externally with our customer base. 

The team’s work has also served as a big morale boost for our employees. They’ve appreciated that they got some screen time and we highlighted them, particularly during COVID-19 when we can’t really meet face to face. Overall, we’ve received good feedback. 

How did Reel Big Media perform from a project management standpoint?

They have been spectacular when it comes to meeting deadlines. The team is super engaged, knowledgeable, and hands-on. 

Since we are running our business 24 hours a day and seven days a week, we’ve recorded videos at different times of the day. Despite that, they’ve been accomodating and flexible even with our changing requirements. Overall, we have a good partnership. 

What did you find most impressive about them?

Ron’s ideas have been really impressive, especially during times when we had no idea what we were looking for. He’s also organized and sets our shoots very well from start to finish. I can tell that he’s passionate about his craft and has the experience to back it up. 

Moreover, he has made our timeline productive and efficient. We’ve expected things to take a lot longer, but he just allowed things to be seamless. Most importantly, he also quickly learned what our business is all about. 

Are there any areas they could improve?

I haven’t seen anything that they could improve. With us, Ron always comes back a little bit better than our last project. He consistently shows that he still has more ideas to show us. I believe we’re just going to continue to learn and grow together. 

Do you have any advice for potential customers?

Engage them early and don’t wait for the last minute if you really want to hire them. The more notice you can give them, the more planning they can do.

If you’re going to put together something, Reel Big Media can react quickly. Above all, if you truly want to be successful and fair to all parties, think in advance as to what you’re trying to do.