Conversion Rate & E-Commerce Optimization Agency

We are the only agency that hired itself to build an online e-commerce business and optimize its own conversions by 950%.

Increase Conversions Not Your Media Budget

Most marketers try to push more prospects into the sales funnel. Reap pulls more customers out of it. Simply put, we help you make more from the web traffic that you already have instead of solely relying on getting more traffic through (more) paid media.

Driving E-Commerce Purchases

Everything on your website should intentionally lead users towards the end goal: purchasing your products or services. We draw on best practices as well as our experience with countless other clients to convert web visitors into happy customers.

Test It and Best It

The average website converts at a rate of just 1% because most online approaches are "set it and forget it." Reap's "test it and best it" strategy leverages the other 99%.

Leveraging Amazon Expertise

60% of product searches start on Amazon, not Google! You’re either selling on Amazon or else you’re getting sold. Get listed, gain exposure, and protect your brand by removing unwanted resellers and hold MAP pricing with our team of Amazon specialists.

We Get Results

Reap is a team of e-commerce and marketing professionals whose conversion rate optimization services can help promote your website to generate more traffic, convert those visitors into leads, and help develop those leads into quality sales opportunities.

 

 

 
$1,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2008
Show all +
Dallas, TX
headquarters
  • 1920 McKinney Avenue, Floor 7
    Dallas, TX 75201
    United States

Portfolio

Key clients: 

Brinker International, Maggiano's Little Italy, Cutco, Melinda's Foods, Standish Salon Goods, Supernatural, Thomas Printworks, LiftGator, Red Raider Outfitter, Dave & Buster's, Aon, NoiseAware, Mactech, MingWang, Johnstone Supply, ShopChrome, Lighting Connection, Southstar Communities, Kaemark Salon Furnishings

Reviews

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SEO & Lead Generation for Marketing Company

"In the complex digital world, they keep their work simple, practical, and efficient."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2019 - Ongoing
Project summary: 

Working as a third party, Reap Marketing provides ongoing SEO and paid search efforts for a marketing group. They work on keyword research and help guide on-site modifications to improve lead generation. 

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Susan Parker
President & CEO, Parker Marketing Group
 
Verified
The Review
Feedback summary: 

Though the efforts haven’t been rolled out to gather results yet, the client is confident the work Reap Marketing has performed will set their customers up for success. The team brings great dedication to the project, taking a simplistic, effective approach to maximize efficiency. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of Parker Marketing Group. We work with customer-facing organizations, like retail, hospitality, and travel, to develop customer-based growth strategies in a variety of ways.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reap Marketing?

We’ve used Reap Marketing for a couple of our clients in the B2B space, since that’s not our usual area to work in. We hired them for SEO support to increase organic growth in search results and to run paid efforts for lead generation.

SOLUTION

What was the scope of their involvement?

For the SEO efforts, we've worked with them on keyword research and strategy. They’ve also worked on lead generation and optimization efforts through paid programs geared toward the target audiences. Their process includes conducting audits and giving direction for updates to our clients’ websites

What is the team composition?

I’ve worked with 3–4 people from their team. Brice (Founder & CEO, Reap Marketing) and another teammate have worked with me since the projects are in two different spaces.  

How did you come to work with Reap Marketing?

I’d known Brice for many years and as an independent consultant, I’m always interested in maintaining strategic partnerships with specialists. Seeing him expand his business and having great results led me to try his services for one of my clients. 

What is the status of this engagement?

We started working together in July 2019 and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still in the planning stage and preparing to go into the field for the projects, so I don’t have any metrics to speak of yet. However, I’m very confident that we’ll be able to really rely on the results of their work to make strategic decisions. 

How did Reap Marketing perform from a project management standpoint?

They’re efficient and committed to being on time. They always do what they say and follow the scope of the work. 

What did you find most impressive about them?

In the complex digital world, they keep their work simple, practical, and efficient. They don’t have to over-complicate things and make anything harder than it needs to be. They’re focused and never have to compromise the work they’re doing. 

Are there any areas they could improve?

As of yet, there’s nothing to improve. 

Do you have any advice for potential customers?

Be very clear about the problem you’re trying to solve before assigning them the job. They can help shape the work. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC for Barista Training Company

They truly go the extra mile and demonstrate an amazing commitment to their clients.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

Reap Marketing managed a coffee training school’s Google Adwords and Analytics. The team set up the company’s MailChimp and conceived of a tactical marketing strategy to increase class registrations.

The Reviewer
 
1-10 Employees
 
Arlington, Texas
Tom Vincent
Barista Training Company
 
Verified
The Review
Feedback summary: 

Reap Marketing’s work led to a two-fold increase in customer conversions. The team went above and beyond to deliver beyond the strict project scope for the benefit of the business. The director of client success was particularly outstanding and demonstrated a real commitment to the client’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a coffee training school. We offer coffee education and barista training classes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reap Marketing?

We hired Reap Marketing to spearhead our Google Ads strategy. Ultimately, our goal was to increase the number of class registrations.

SOLUTION

What was the scope of their involvement?

Reap Marketed developed our Google Ads strategy and oversaw our progress on Google Analytics. They refined and targeted important keywords. They also focused on converting our leads through email marketing tactics. This entailed setting up our MailChimp and capturing email addresses.

What is the team composition?

My main points of contact were Allison (Director of Client Success, Reap Marketing) and Brice (CEO, Reap Marketing). While I’ve probably worked with almost every member of their team, they oversaw all progress.  

How did you come to work with Reap Marketing?

I’d reached out to several agencies that I found through a Google search. After meeting with them, I was taken by our sense of synergy. I chose them because they understood our budget and how to approach the project.

How much have you invested with them?

We’ve spent somewhere between $20,000–$25,000.

What is the status of this engagement?

The project began in July 2018 and is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to their work, our conversions have nearly doubled. We’re extremely pleased with their work. They truly go the extra mile and demonstrate an amazing commitment to their clients. Allison, in particular, makes it clear that she really cares about our success, and she’s done such a great job.

How did Reap Marketing perform from a project management standpoint?

They’ve been excellent. We mostly communicated through email and phone.

What did you find most impressive about them?

They’ve really gone above and beyond with their work. On a couple of occasions, they went outside of the scope of our projects because they knew it would benefit us. I felt that they really, really cared.

Are there any areas they could improve?

No, not really. With every agency, it’s always a process to get to know each other, before you achieve an optimal dynamic with them.  

Do you have any advice for potential customers?

Pull the trigger—work with them. They’re definitely an agency that cares.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing & Analysis for Master-Planned Community

"The landing page optimization format worked well, converting at 2–3 times better than standard pages."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2012 - July 2017
Project summary: 

Reap Marketing developed a new landing page format to optimize conversion rates. They also led A/B testing of digital marketing efforts, and provided recommendations for existing PPC campaigns.

The Reviewer
 
10-50 Employees
 
Austin, Texas
Justin Stensrud
Former Director of Internet Marketing, SouthStar Communities
 
Verified
The Review
Feedback summary: 

Conversion rates have increased markedly since the engagement began. Reap Marketing’s understanding of digital marketing technologies helped them meet deadlines and respond quickly to any inquiries or concerns that arose. They also offered useful tactical advice that was subsequently implemented.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m the former director of internet marketing for SouthStar Communities. It’s a master-planned community developer throughout South Texas Hill Country. I handled all of the website design and development, social media, paid search campaigns, as well as strategy and budget.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reap Marketing? 

We were a small marketing group whose main goal was to generate sales leads for the purchase of land. We had to outsource a lot of our work on copywriting, creative design, and analytical reporting.

SOLUTION

What was the scope of their involvement? 

One of the bigger projects Reap Marketing worked on was taking design concepts that we’d developed and building them out on the HubSpot platform. They installed all of our tracking codes and set up goals and analytics. In terms of recurring projects, they did a number of A/B tests of offers, messaging, colors, and forms. For example, they tested a long form versus a short form on some of our landing pages. They also tested the effectiveness of us having a local telephone number versus an 800 number. 

Reap Marketing tried to better convert our existing traffic without spending additional money. They developed a landing page layout that was optimized to improve conversion rates. Another ongoing project was identifying trends in our PPC campaigns. They provided us with a monthly report that made recommendations on how we could capitalize on those trends. They also created calls-to-action and banner ads for us. 

What is the team composition?

Our main point of contact was Landon (account manager Reap Marketing). She worked with an account strategist who would pull together reports and make recommendations.

How did you come to work with Reap Marketing? 

I worked with Brice (founder & CEO, Reap Marketing) at a previous company. When he left that position to start Reap Marketing, I was one of his first clients to come on board. 

How much have you invested with them?

We spent in the range of $7,000–$8,000 a month.

What is the status of this engagement? 

During my time there, we worked together from May 2012–July 2017. I believe that SouthStar Communities is still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Depending on the campaign, Reap Marketing helped us increase conversion rates from approximately 1% to 3%–5%. The landing page optimization format worked well, converting at 2–3 times better than standard pages. In addition, two A/B tests proved to be very successful in that we were able to draw conclusions from them really quickly.

How did Reap Marketing perform from a project management standpoint? 

Project management was probably Reap Marketing’s strongest suit. We had a lot of fires to put out quickly because of the nature of our business. They were always quick to help us every time we called them for an emergency fix or update. Their reporting was excellent. Reports were always delivered in a timely fashion, easy to read, easy to understand, and very visual. 

They have so many experts that add input to the data and the analysis, yet they're all on the same page. It's quite effective. We had a monthly call with my whole remote team. As I was the only one in Dallas, I met with them in person on a weekly basis. 

What did you find most impressive about them? 

I appreciated the way that they approached their work. Reap Marketing's focus was to help us generate leads and improve our conversion rate optimization. We had existing business that was doing well but we thought we could be doing better. They maintained a single-minded focus on that goal for us. 

They also didn't nickel and dime us for little charges like other agencies do. I didn’t have to worry about extra phone calls or if they spent time gathering additional information. They’re transparent in their billing. I wasn’t going to end up with a huge bill if we needed their help to quickly fix something. They were incredibly responsive in figuring out what the issue was and getting it fixed. 

Are there any areas they could improve? 

I honestly can't think of anything. I continue to work with them in my consulting business.

5.0
Overall Score They’re very easy to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've referred probably a dozen clients to them.

Digital Marketing Services for Salon Furniture Business

"The growth of our business is in large part due to Reap Marketing’s contributions."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2010 - Ongoing
Project summary: 

As part of a long-term partnership, Reap Marketing provides digital marketing help for a beauty salon furnishings company. The team performs SEO & PPC services, generates email campaigns, and creates content.

The Reviewer
 
1-10 Employees
 
Texas
Ben Peterson
COO, Kaemark, Inc.
 
Verified
The Review
Feedback summary: 

Reap Marketing delivers high-quality services. Their expertise supplemented continued engagement. The work that they’ve done has impacted business significantly. Their seamless and transparent communication is a noteworthy aspect of the engagement. Customers can expect a creative and engaged team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Kaemark, Inc. We’re one of the largest manufacturers of beauty salon furnishings and equipment in the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reap Marketing?

We hired Reap Marketing for branding and website optimization services.

SOLUTION

What was the scope of their involvement?

Reap Marketing built different websites for us over the years. Their team assisted with marketing campaigns, media buys, and ways to optimize the experience for our end users. When we first started using them for SEO and PPC, our first campaign was for a targeted showroom. Their team researches keywords relevant to our business and write content to drive traffic to our site. The content writing is a collaborative process with our team. Reap Marketing also provides A/B testing services to improve our website’s UX and generates email campaigns for brand building with interested parties.

What is the team composition?

We primarily interacted with Brice (Founder & CEO, Reap Marketing). Sometimes we interfaced with Tiffany (Product Manager, Reap Marketing).

How did you come to work with Reap Marketing?

We had a need. When Reap Marketing was founded, we drew on their skills.

How much have you invested with them?

We spend between $25,000–$40,000 a year.

What is the status of this engagement?

We started working with Reap Marketing in 2010, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There’s nothing specific, but the fact that we continued to work with them for many years is a testament to their work. While working with different strategies, there’s been an improvement in keyword rankings. The growth of our business is in large part due to Reap Marketing’s contributions.

How did Reap Marketing perform from a project management standpoint?

Throughout the years, we’ve worked with a few different managers, but strong communication has been constant. Our team is involved in all facets of the process and consistently updated. We generally communicate by phone and email but have met in person several times.

What did you find most impressive about them?

Their team brings on creative ideas and concepts that are also number-based. We can try different hypotheses on the website.

Are there any areas they could improve?

No, it’s marketing, so it’s always a game to figure everything out. There’s never a perfect science.

5.0
Overall Score It’s been positive.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev, Design, and CRO for Restaurant Chain

“There aren’t many agencies who are so forward thinking about driving conversions.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2010 - Ongoing
Project summary: 

Reap Marketing helped a restaurant chain stand out among its competitors through website improvements, stronger SEO and conversion rate optimization, email marketing, and A/B testing.

The Reviewer
 
10,001+ Employees
 
Dallas, Texas
Dylan Taylor-Smith
Senior Marketing Manager, Maggiano's
 
Verified
The Review
Feedback summary: 

The changes Reap Marketing made to the site and email initiatives were helpful to the business as a whole. Conversion rates increased, and the site is consistently within the top results for important search terms.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a conglomerate that owns Maggiano’s. When I worked with Reap, I was a senior marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reap Marketing?

They helped with email deployments and reaching our customer database. They also made improvements to our website.

SOLUTION

What was the scope of their involvement?

Our market sector is highly competitive, so SEO and standing out among competitors is key to our success. Reap specializes in conversion rate optimization. They built a great website for us and then ran A/B and multivariate tests on our site to ensure guests could find things easily and convert as needed. They made booking as easy as possible, and did email marketing to improve customer loyalty.

What is the team composition?

We worked with three members of their team directly. The project manager rotated, but everyone we worked with did very well.

How did you come to work with Reap Marketing?

They were our agency of record before I started working on this project.

What is the status of this engagement?

The collaboration started in 2010 and was ongoing when I changed positions.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They made some great changes to our site. Even today, our restaurant appears consistently in the top results for important search terms. They’ve helped us stand out and are a huge boon to our business. Conversion rates for banquets and reservations are up, and they helped us reach more guests on a daily basis through the website. Our database grew, and our guest retention is much stronger than before.

How did Reap Marketing perform from a project management standpoint?

They managed the project well. Most of our communication was through email, and we met on a monthly basis. I was impressed by our project managers; they were consistently organized and handled themselves really well.

What did you find most impressive about them?

I love their approach to email marketing and website improvements. I appreciate that they think of what we can do better. There aren’t many agencies who are so forward thinking about driving conversions.

Are there any areas they could improve?

My only suggestion is that they be more proactive with their recommendations. I would like more suggestions from them and guidance about what to do next to maintain an upward trajectory. Otherwise, all of their services are great.

Do you have any advice for potential customers?

Hire them. They will make improvements to make your website perform at its best. They’re a specialty agency, and they’re great at what they do.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Awareness Campaign for Life Sciences Consulting Firm

“Reap Marketing helped drive a significant amount of awareness to our product online.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - Ongoing
Project summary: 

Reap marketing drives online awareness for a new product. In the process, they've redesigned a landing page, posted the product for free on another site, and collected user data.

The Reviewer
 
10-50 Employees
 
Pennsylvania
Donna Mostrom
Marketing Consultant, Delta Point
 
Verified
The Review
Feedback summary: 

Reap Marketing implemented strategies that have effectively driven more users to try a new online product. Their data-driven and extremely proactive approach to each next step sets them apart. They're also very communicative, organized, and honest.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a marketing consultant for Delta Point, a boutique pharmaceutical sales consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reap Marketing?

We were launching an online sales training platform and needed help driving awareness and conversion rates of the new product.

SOLUTION

What was the scope of their involvement?

Reap Marketing helped redesign our landing page and posted our proof of concept for free on a third-party site, where they collected user data and feedback from. They also helped us come up with an overall web strategy and tracked user conversion rates from different sources, including YouTube.

What is the team composition?

I work directly with Brice (Founder and CEO, Reap Marketing) and Allison (Director of Client Services, Reap Marketing).

How did you come to work with Reap Marketing?

A friend recommended them to us, and I'd also heard Brice speak and attended one of his workshops in the past. 

What is the status of this engagement?

We signed a contract with them around January 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Reap Marketing helped drive a significant amount of awareness to our product online. The data we've been able to collect has been hugely valuable, allowing us to improve our message and understand what's driving customer behaviors.

Our proof of concept has received a 4.5-star rating within its first two weeks from over 60 reviews. Over 1,800 people signed up for the product and users are finding it to be valuable overall.

How did Reap Marketing perform from a project management standpoint?

They've been very responsive, timely, and thorough throughout the engagement. They meet with us every other week to go over what's working, what's not working, and next steps. They always have a plan of action, regardless of the outcome of their findings.

What did you find most impressive about them?

Their collaborative and no-nonsense approach sets them apart. If something isn't working, they don't try to cover it up; they're honest and transparent. They've also been great at communicating and helping us better understand the data they've been able to collect.

Are there any areas they could improve?

No. They've gone above and beyond our expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing Support for Machining Company

"They have always done a great job."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2011 - Ongoing
Project summary: 

Reap Marketing creates content for websites, case studies, and newsletters. 

The Reviewer
 
51-200 Employees
 
Red Wing, Minnesota
Luke Wittenbraker
Sales and Marketing Director, Mactech, Inc
 
Verified
The Review
Feedback summary: 

Reap Marketing has helped convert leads and communicate value to potential customers. However, regular personnel changes have decreased the efficiency of their workflow. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the marketing and sales director for Mactech, Inc. We're the world's foremost provider of in-situ and on-site machining products and services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reap Marketing?

We have few marketing resources, especially on the digital front, so I hired Reap Marketing as an outside resource.

What were your goals for this project?

Our focus is, and always will be, on qualified lead generation. My main focus is on converting more qualified leads into qualified sales revenue.

SOLUTION

How did you select this vendor?

I was interviewing another creative agency and a resource sat in on the interview as he was working closely with them at the time.

Describe the scope of their work in detail.

We shuffle a variety of projects each quarter, but most focus on content creation. They turn job stories into actionable case studies, write newsletters, update web pages to increase conversions, and help us tell our unique story to customers.

RESULTS & FEEDBACK

What did you find most impressive about this company?

They have always done a great job. Our business is technical, so understanding our products and offerings is key.

Are there any areas for improvement?

Having more consistency in our account manager would help, so we don't need to reestablish the learning curve each time our contact changes. We have a complicated business. It's difficult and time-consuming to regularly give that information to new account managers.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer