HELPING BUSINESSES IN THEIR BOTTOM LINE!

Gold
VERIFIED

We are a team of Certified Software Engineers. We provide customized web and mobile solutions.

We help businesses in their bottom line, by delivering quality technology services. We are a Magento Professional Solution Partner, Microsoft Silver Partner, Salesforce Partner, Dotmailer  Partner, and Google Partner. We primarily offer end-to-end e-commerce solutions to companies for launching and maintaining a professional online presence.

Our strong domain experience, technical expertise & quality-driven delivery model enables us to offer effective B2B & B2C e-commerce solutions, as well as CRM implementations to streamline your marketing efforts, giving a clearer view of your sales funnel and allowing you to provide effective post-sales support.

We cater to SMBs by signing up as their technology providers or vendors for their software needs. We do this by putting competent people to work and by leveraging our market experience.

We have in-house:

  • Magento Certified Developers (10) & Magento 2 Trained Solution Partner (6) 
  • Salesforce Certified Developers (15)
  • Google AdWords/Analytics & Bing Certified Professionals (15)
  • Microsoft Certified Professionals (3)
  • Zend Certified Developers (2)
  • Java Certified Developers (3)

Our five service areas of focus:

  • Ecommerce (Magento, Shopify, WooCommerce, Zen Cart, BigCommerce)
  • CMS (WordPress, Drupal, Joomla, DotNetNuke)
  • CRM (Salesforce, SugarCRM, NetSuite CRM, ZohoCRM, Microsoft Dynamic CRM)
  • Mobile Application (iOS, Android, Blackberry, Hybrid)
  • Internet Marketing (SEO, PPC, ORM, Mobile App Marketing)

Smart solutions and flawless execution on any platform is what we do.

 
$10,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
2007
Show all +
Coral Springs, FL
headquarters
  • 3111 N University Drive
    Coral Springs, FL 33065
    United States
other locations

Portfolio

Magento 2 Enterprise Store Development for Top CBD Products Manufacturers

We design and develop Magento 2 Enterprise based wholesale application for Top CBD Hemp Oil & CBD Products Manufacturer in USA. 

Magento 2 Enterprise e-commerce Store Design & Development

iColor Coatings is a Magento 2 Enterprise e-commerce store designed to make the painter’s life easier without sacrificing quality with their single stage paint system that is user-friendly, high gloss, high solids, and direct to metal. Their products can be used across many industries including Automotive, DIY, Marine, and Industrial.

Magento 2 Enterprise Store Development

Rave Infosys designed and developed a Magento platform developed a B2B system with robust client customization for National oak. After then the team migrated the site to Magento 2 Enterprise as it was a mandatory technology refresh. The system integrated a database of 30,000 products which makes it complex. 

Beauty and Cosmetic Magento Store Development

Our Magento certified developers built a beautiful website for Blinc Inc., one of the top manufacturers of makeup products for customers in the United States and internationally. It offers eye-makeup products, including eyeliner pencils, liquid eyeliners, liquid eyeliner pens, eye shadow primers, shadow fusion palettes, and electric eyes palettes; mascaras, black lash primers, white lash primers, and long lash products; and

eyebrow mousses and eyebrow pencils. The company also offers brushes and tools, and gifts. It sells its products primarily through professional channels, such as salons, spas, and beauty supply stores. 

Magento Ecommerce Website Development

We built the Grand Band e-commerce website on Magento. The site showcase stylish and unique gift items that wrap around and holds anything you might keep in your wallet – ID, cash, credit cards, business cards and more. They help you find, create and present your uniqueness to the world through our array of diverse, customizable men’s jewelry.

Woocommerce Store Development for Baby Products

We design and develop the website for Vital Baby on WooCommerce technology. The site offers a fantastic selection of modern, safe, BPA-free feeding product choices for every stage of baby’s development.

Magento B2B Store Development for Specialist Technology Distributor

We design and develop a Magento B2B store for one of Europe's fastest growing specialist technology distributors, with offices, training and fulfillment centers in Germany, the Netherlands and the UK. The B2B webshop provides a wide range of standard and high-quality products, as well as customized products and individual solutions.

B2B & B2C Ecommerce Store for Health Supplements

True Health is a custom eCommerce website developed in ASP.net for a leading direct-to-consumer formulator and marketer of research-backed nutritional supplements. Their web store offers a wide range of premium probiotic and digestive enzyme supplements. 

Reviews

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E-Commerce Website Development for E-Cigarette Company

"They’ve become one of our preferred third-party vendors. They’re extremely knowledgeable in Magento."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2016 - Ongoing
Project summary: 

Rave Infosys built custom Magento modules and extensions for an e-commerce site. They have built a function to process taxes and manage government regulations. The team now provides ongoing support.

The Reviewer
 
11-50 Employees
 
Hollywood, Florida
Willie Gordon
Sr. Test Engineer, VMR Products
 
Verified
The Review
Feedback summary: 

Rave Infosys has improved site performance by 20%. The team has flawlessly integrated with a JIRA-based agile development model; their ceaseless availability and exceptional ability to hit deadlines on a tight schedule make them a preferred partner in future endeavors.

BACKGROUND

Introduce your business and what you do there.

VMR Products is an e-cig and e-liquid company. We build appliances and devices for e-cigs and e-liquids. Our e-commerce site is number one in our industry in terms of volume and revenue in the U.S. I do the quality assurance testing, release management, and some project management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

Our e-commerce site is international. Our U.S. sites were using Interspire to manage the e-commerce site, whereas everything in Europe was Magento. We wanted to partner with a company with expertise in Magento to build customized modules and extensions for Magento.

SOLUTION

What was the scope of their involvement?

The Magento website is fully customizable. We can manage the products on the site with tier-level offerings to our customers. In terms of pricing and managing the processes around that, taxes and fees, all that had to be managed. The site already existed, and we wanted Rave to look at how our recent upgrade was working, and customize some of the extensions. One extension, in particular, was for EET. Our site for Czechoslovakia was required by the government to have an EET code for every transaction. We had an extension customized and implemented for our business.  

We’ve since extended our contract with Rave. Whenever we need extensions, modifications, or customizations, we know we can depend on them to get it done. They’re very professional and always on time. They handle any defects. They’ve become one of our preferred third-party vendors. They’re extremely knowledgeable in Magento.

How did you come to work with Rave Infosys?

Our CTO did an analysis of firms that could provide us with the best support, and we chose Rave. They had credibility in the industry, experienced personnel, and they were flexible.

What is the status of this engagement?

We started working with Rave in April of 2016, and the relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our site is very demanding, and it requires a high level of speed and performance. The work done by Rave has improved the site’s performance by 20%. They’re good at what they do.

How did Rave Infosys perform from a project management standpoint?

I can call their lead person, and he’ll answer the phone. Their responsiveness is exceptional. Their ability to get things done and work within our schedule is also exceptional. They’ve been able to integrate with our software development lifecycle. We use JIRA to run an Agile shop, and they’re able to interface with that. That’s usually difficult for third-party contractors, particularly when you’re running within sprints and you have certain deliverables for each sprint. Not only are they knowledgeable of that process, but they’re able to integrate into our product tracking system, our tickets, and our defect tracking system. They also have access to our Confluence. They provide content when we need it. They help manage the tickets and add hours to the tickets in JIRA

What did you find most impressive about Rave Infosys?

I would say their accessibility, flexibility, dependability, and professionalism differentiates them. I’ve called them on a Saturday when we had a problem with the system, and they’ve been available.

Are there any areas Rave Infosys could improve?

The only opportunity for improvement, and it’s not a huge problem, is more insight into their analysis. If I tell them I need a particular extension, they’ll give me five options. I trust that these are the five best options, but I’d like more details on how they choose those options. It would be interesting to see how they come up with their solutions.

5.0
Overall Score Being able to trust them has taken a lot from our plate. I’m also a certified CMMI (Capability Maturity Model Integration) assessor, so I look at processes and how to improve them. If I had to do an assessment of Rave, they’d do very well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve met all the deadlines.
  • 5.0 Cost
    Value / within estimates
    We’ve required a lot of customization, and they worked with us. We negotiate our contract. They’re very open and flexible with the contract.
  • 5.0 Quality
    Service & deliverables
    The quality of their work is exceptional. They test the work, and I can actually see the results of those tests.
  • 5.0 NPS
    Willing to refer
    Although I wouldn’t now because that might pull them away from my project.

Magento Audit & Development for Spice and Tea Company

"Rave did so well that we developed a relationship that we expect to continue into the future."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Ongoing
Project summary: 

Rave Infosys has recovered several e-commerce website complications from a previous developer. They began with an audit of the Magento platform and has continued with fixes, including an updated shopping cart.

The Reviewer
 
201-500 Employees
 
Palm Harbor, Florida
Matt Kessenich
Director of Finance, The Spice and Tea Exchange
 
Verified
The Review
Feedback summary: 

The updated shopping cart has reduced the dropped cart rate on the site by 70%, and customer complaints have dropped by almost 90%. Rave’s initial proactivity in identifying issues has quickly earned them the status of a permanent partner. The team is extremely clear in their communication. 

BACKGROUND

Introduce your business and what you do there.

I’m the Director of Finance and IT for The Spice and Tea Exchange. We’re a nationwide franchise of retail outlets selling gourmet spices and teas. We also have an e-commerce platform. Our web footprint includes two separate websites: an e-commerce site selling directly to retail customers and a B2B portal where our franchisees place business orders. At the corporate level, we have 49 employees. Our franchise system consists of 54 stores, each of which has between five and eight employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

We had a previous development partner, but they weren’t very proactive. When we provided a very clear and detailed idea of what we wanted, they would deliver exactly that. They lacked that extra nuance and understanding of programming, e-commerce, and general web design to give us recommendations. We were missing that, and that is the main reason we switched to Rave.

SOLUTION

What was the scope of their involvement?

Rave handles both websites, but our B2B site is pretty basic and doesn’t revolve around a lot of change. Most of their work has involved unwinding something was broken by the previous developer. It’s usually just troubleshooting the occasional glitch that pops up. The e-commerce was definitely our focus.

The first thing Rave did was a full audit on the code, security patches, and setup of our site. We use the Magento platform, and they were able to identify almost a dozen security patches that we needed installed. They also did a pretty comprehensive user interface update on various links and setups that were done incorrectly, which made them less stable. So, the original scope was for them to bring our site up to a secure status and fix any user interface problems.

The biggest change we’ve made so far is our shopping cart, which was behind the times. When Rave first reviewed our site, they told us our shopping cart involved too many steps. Users had to go through five pages to make a purchase. Rave redesigned that and created a single-page checkout, which has really improved our dropped cart rate right off the bat.

Rave is currently working on a project list that mostly involved triage and repair of issues, such as integration with our shipping company and integration with our enterprise resource planning. These things already existed, but they were sloppy and unreliable.

How did you come to work with Rave Infosys?

We interviewed almost a dozen potential partners. When we looked through Magento-certified developers, we found that a number of them worked for Rave. After researching more information on the web, we reached out directly to them.

How much have you invested with Rave Infosys?

We’ve invested under $10,000 to date. I suspect this project will end up in the neighborhood of $25,000.

What is the status of this engagement?

We started with them in January of 2017, and the relationship is ongoing. They’ve essentially become a permanent partner of ours. They’ll be our primary resource for general web support and development going forward.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve had a decrease in the dropped cart rate, a 70% decrease so far. Since we switched to Magento, errors would pop up that forced customer complaints or issues. They reached out to us for help through their transactions. We’ve seen that almost completely eliminated just through the work Rave has done to stabilize the UI and the processes in place on our site. We’ve probably seen a 90% drop in customer inquiries when they have trouble getting through the site.

This first project on the site security and user interface was their audition. The work Rave has delivered is great, and they meet every expectation. Rave did so well that we developed a relationship that we expect to continue into the future.

Our biggest considerations in making them a long-term partner for us are their knowledge, communication, and willingness to be proactive. We don’t have in-house expertise on Magento, but we previously had to direct every update or change to the site. Our development partner was essentially just a tool for doing the programming itself. Rave has been much more proactive. Just yesterday, without any prompting, they found a couple more user interface changes they wanted to make. They made recommendations to us and then implemented them as promised, which has made an impact.

How did Rave Infosys perform from a project management standpoint?

They log everything in detail, using Teamwork as their project management suite. All the timelines are logged to a project, and they have clear and measurable deliverable dates. They haven’t missed any deadlines yet. As they’re making progress toward the deadlines, it’s updated clearly. The communication has been fantastic. They set clear expectations, and they meet them.

What did you find most impressive about Rave Infosys?

I’ve worked with many development companies in the past. The thing that separates Rave is their ability to communicate. They’ve been very proactive and very clear on everything. At all times, I have a good feel for what they’re doing, when they’re going to finish, what the investment is going to be, and what the result will be. That seems like it should be a simple thing, but it isn’t in my experience.

Are there any areas Rave Infosys could improve?

It’s a little early still. If they had fallen flat at this point, we wouldn’t still be working with them.

5.0
Overall Score The level of communication, and having a proactive partner, has been a huge help to us. We’ve seen a big lift. I’m very pleased so far.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve hit every deadline so far.
  • 3.0 Cost
    Value / within estimates
    I can’t accurately measure that yet. When they’re doing something that might take two hours to develop from scratch, but takes six because they’re unwinding something that’s broken, it’s tough to gauge that.
  • 5.0 Quality
    Service & deliverables
    They’ve met every expectation so far, and we haven’t had to come back with changes on their deliverables. They’ve all hit the mark.
  • 5.0 NPS
    Willing to refer
    I’ve been very impressed so far.

Web Development for Graphic Design Agency

"The quality of the work itself is the number one reason we choose to use them ..."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

Rave Infosys worked on multiple development projects for a full-service design agency. Their tasks included fixing flawed Drupal and Wordpress sites for clients of the agency, as well as quality control.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
CEO, Graphic Design Agency
 
Verified
The Review
Feedback summary: 

Due to the depth of Rave Infosys's team, they are able to complete projects and test them without a time-consuming involvement from the client. Rave Infosys's development skills are top-notch, and the client has continued to employee them for future development projects.

BACKGROUND

Introduce your business and what you do there.

We are a full-service marketing, branding, web development, and graphic design company. I am the president and CEO of the company. It started in 2004.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

We needed help with developing specific platforms.

SOLUTION

What was the scope of their involvement?

Rave Infosys is a certified Magento developer. For one of our accounts, they had to dive in and fix problems caused by the previous developer while also migrating to a better hosting environment. Rave Infosys has also built multiuser WordPress installations for a B2G client who had a need for five websites under one hood. Rave Infosys handled the full architectural configuration and training documentation on behalf of the client, allowing them to manage their own content going forward. The unique thing about that particular project is that the client needed content to be developed once and then broadcast across five different websites in an automated process. The system was built in order to save them time internally.

Rave Infosys is in the process of rebuilding one of our Drupal websites as well. We were using two Drupal teams, but have migrated all the work to Rave Infosys. They're taking a Drupal 5 website built a long time ago, which was approaching its end of life, and upgrading it to Drupal 8, the more current version. We usually work with one project lead and one programmer from Rave Infosys' side. I haven't experienced working with more than two people at a time.

How did you come to work with Rave Infosys?

Ravi, their president, was a Vistage member, as was I, so we met through the network somehow. Many times, when taking part in such a networking group, we will reach out and see who else is working in the same space. My company partners with other groups who provide specialty work since we don't employ all of those disciplines.

How much have you invested with Rave Infosys?

Rave Infosys will usually give me a flat project rate based on the projected number of hours needed, which is the easiest approach unless we have a scalable scope. 

What is the status of this engagement?

We started working with Rave Infosys in 2013.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The B2G site we worked on was handled by Rave Infosys from start to finish, so it's one of the better examples of their work. It was a very smooth process, and we experienced very few issues after testing it through our in-house QC [quality control] team. It was a value-added project since we didn't have to utilize our internal resources for tracking things down. Rave Infosys is a full-service provider, so we don't have to bring our people in to double-check the work.

How did Rave Infosys perform from a project management standpoint?

Rave Infosys is very good at hitting deadlines. There were no projects that went on for longer than they should have. The exception was once when there was a miscommunication, so Rave Infosys didn't start a project soon enough causing us to miss our deadline. But they made up for it by overdelivering additional features at no additional charge to the client. 

What did you find most impressive about Rave Infosys?

For many other developers we've worked with, we needed to employ a full QC team, which is the main differentiator for Rave Infosys. The quality of the work itself is the number one reason we choose to use them for building new systems.

Are there any areas Rave Infosys could improve?

Scheduling is a bit tough sometimes since we're all busy and there is a difference in time zones. Communication, in general, is always a challenge in terms of conference calls and screen shares, but this is not specific to Rave Infosys. The problem exists across the board.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Salesforce System Customization for University

"[T]hey demonstrated a willingness to engage with their client and understand the business."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2016 - Mar. 2017
Project summary: 

Rave Infosys manipulated the Salesforce cloud platform for non-traditional means in education. Their work uses data to develop and document learning management systems and enhances campaign management routines.

The Reviewer
 
1001-5000 Employees
 
Saint Leo, Florida
Vijay Sonty
Associate Vice President, Saint Leo University
 
Verified
The Review
Feedback summary: 

The Rave Infosys team did a great job in understanding what was needed given the steep learning curve. They delivered the work without any issues and maintained a helpful structure and approach. The team spoke directly with users to understand the system and communicated openly.

BACKGROUND

Introduce your business and what you do there.

Saint Leo University is based in Florida, about 30 miles north of Tampa. We have about 16,000 students. We have a main campus in Florida and additional centers in six states, some of them on military bases. We’re a pretty complex higher education system. We offer on-ground, online, and blended courses, and we leverage technology extensively. We use collaboration tools, videoconferencing, and other tools for classroom teaching.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

We have a custom-built system based on the Salesforce cloud platform, which we constantly leverage when interacting with prospective and current students. We take data from our learning management system and our student information system to create a predictive model based on certain student criteria. This helps us determine which students may be at risk of dropping out or failing. We try to engage the student to assist in overcoming any barriers to success. We spend a lot of money on advertising to recruit new students, so we want to do all we can to retain those students.

It's a complex Salesforce app and is used extensively throughout our university. It was built in 2010, and we’ve been upgrading it constantly. We were originally using the Salesforce system for our online offerings, but we wanted to leverage that to handle our physical locations as well. We needed Rave Infosys to customize the code and adapt the application to this new use.

SOLUTION

What was the scope of their involvement?

We engaged Rave Infosys in two different capacities. The first was to help us with developing the process and documenting our existing systems for retention. The other area was to enhance our campaign management routines. They helped with programming, reducing the backlog, and new user requests. We created a new campaign, and they did all the workflows for that, making sure the system is being tested in our sandbox environment and then deployed to production.

How did you come to work with Rave Infosys?

I did a web search and talked with different vendors. I was very happy with Rave Infosys’ model. The pricing was very attractive, and they had good references on their website. I had a conversation with the owner of Rave Infosys, and we felt it was a good fit. They quickly picked up the nuances of working with higher-education, and they had the right resources for the project.

How much have you invested with Rave Infosys?

This information is confidential. 

What is the status of this engagement?

The project ran from November of 2016 to March of 2017. We have an ongoing contract with Rave Infosys.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

This was a large project for a very complex system. There’s a steep learning curve, and Rave Infosys did a great job understanding what was needed. They came through and delivered what was assigned to them with no issues. We haven’t compiled stats, but it’s one of our major tools. The system is in constant use by over 80 people within the university.

How did Rave Infosys perform from a project management standpoint?

Rave Infosys has a very good structure and approach. They visited our campus free of charge and talked to users to get a good understanding of the higher education business. They made sure the deliverables were well-defined, and the specifications were well-communicated. They tracked the progress and ensured things were done and tested, and then they moved to production.

What did you find most impressive about Rave Infosys?

Higher education was new to Rave Infosys, and they demonstrated a willingness to engage with their client and understand the business. They even offered some free documentation services, where they mapped all the processes to make future projects easier.

Are there any areas Rave Infosys could improve?

Rave Infosys is a young company with a lot of prospects. They have a long way to go, but so far, they’re on the right track, with a small team and the right approach.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Rave Infosys is very timely and always available. We had no trouble scheduling the work or organizing meetings when needed.
  • 5.0 Cost
    Value / within estimates
    We were able to get Salesforce resources for half the price of their competitors.
  • 5.0 Quality
    Service & deliverables
    The deliverables were on time and on budget.
  • 5.0 NPS
    Willing to refer
    I’m very impressed with all the services Rave Infosys offers.

Magento Development for Communication Solutions Provider

"I don’t have to spend hours typing out emails to explain something because they know our business and platform so well."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2014 - Ongoing
Project summary: 

Rave Infosys has overhauled two websites with services in both design and Magento development. Their work in total has included websites, one-off solutions, and banners. They remain a go-to webmaster. 

The Reviewer
 
11-50 Employees
 
Miami, Florida
Marketing Manager, Communication Solutions Provider
 
Verified
The Review
Feedback summary: 

Customers are more pleased with the interactions the updated website provides, including chat functionalities. Customer retention has improved. Rave Infosys has provided one project manager throughout the engagement, who is responsive and solves problems quickly. The team is always available. 

BACKGROUND

Introduce your business and what you do there.

We have two sides of our business. One side deals with communication electronics. We service the local area, but we also ship communication electronics worldwide. The other side of our business does satellite communication. We provide and service equipment to people off the grid. I am the marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

When we first approached Rave Infosys, we wanted to revamp our the communication electronics side of the business. Our website was outdated, and it wasn’t providing us with the options with which we wanted to reach our target clientele.

SOLUTION

What was the scope of their involvement?

In total, Rave Infosys designed and developed both of our sites using Magento. To start these projects, we had a few in-house meetings. We got to know their team really well. They learned our business and platform very quickly. After these projects were completed and we knew we could trust them, we started giving them smaller projects that were not Magento based, and they developed several solutions for us. Rave Infosys has helped us with any issues we have with Magento and with downtime. They also designed a few banners for us. They’ve been our go-to offsite webmaster for all of our issues. We continue to use their expertise to update our website.

How did you come to work with Rave Infosys?

We were looking for Magento developers in the South Florida area that we could have a personal, ongoing relationship with. Rave Infosys was the only team we found that was willing to come to our office. They came with ideas, and we really liked their work. We felt like they understood what we were trying to accomplish.

How much have you invested with Rave Infosys?

We have spent over $25,000 with Rave Infosys over the course of our relationship.

What is the status of this engagement?

We started working with them in July 2014, and the work is ongoing. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We're seeing that the customers are more pleased with the interactions that the website provides for them. We have a chat option on our website to be able to retain the customer once they do find us. Our customers are happy with the site and are able to easily find what they need. The banners they designed gave us a great starting point, and we used that to build on using our in-house design team.

How did Rave Infosys perform from a project management standpoint?

We communicated in person to get the projects started and then we used phone calls, web conferences, and emails. We have had one project manager throughout our relationship, and he’s very responsive. Any issues we’ve had, he’s been able to get them solved quickly. Rave Infosys was great with deadlines. Any delays were because of our team.

What did you find most impressive about Rave Infosys?

Rave Infosys is always available. I don’t have to spend hours typing out emails to explain something because they know our business and platform so well. That’s worth millions to us.

Are there any areas Rave Infosys could improve?

We haven’t given Rave Infosys enough of an opportunity to show us everything they’re capable of, but I don’t know of anything they can improve on what they have provided for us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Our rates have gone up a little bit since we’re using Rave Infosys but not enough that we would stop doing business with them.
  • 5.0 Quality
    Service & deliverables
    Whenever we ask for something, Rave Infosys is on it immediately. The delivery behind what they promise us has always been spot on.
  • 5.0 NPS
    Willing to refer
    I have recommended Rave Infosys already.

Magento Implementation for Manufacturing Distributor

"Rave Infosys is a partner, not a vendor."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

Rave Infosys designed and developed a Magento platform developed a B2B system with robust client customization. The system integrated a database of 30,000 products. The team is re-working the site in Magento 2.

The Reviewer
 
11-50 Employees
 
West Palm Beach, Florida
Director of IT, Manufacturing Distributor
 
Verified
The Review
Feedback summary: 

Company growth has improved from 3% to 17% after the launch of the website. Despite needing to make a major change to the work shortly before launch, the project was on time and on-budget. The team was able to keep track of a multitude of customizations and execute well. 

BACKGROUND

Introduce your business and what you do there.

Our company works in the paint body and equipment segment. We are a B2B supplier for what are called jobbers, who then supply all of our products to body shops. We supply anything needed to fix a dented car, whether it's paint, Bondo, sandpaper, or anything else.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

When I started working for the company 3 ½ years ago, we had a proprietary B2B system. We didn't own any of the product content or programs. It was 8 years old and there was no development being done for it moving forward. The challenge was to move away from it and start our own system from scratch.

SOLUTION

What was the scope of their involvement?

It was a significant project, including not only the software side of things but also creating all product content like descriptions and photos for 30,000 items. Once we decided on the Magento platform, Rave Infosys' team basically provided all of our client customizations. In addition to design and development, Rave Infosys came to the table with suggestions on what we needed to change.

We worked with one project manager from Rave Infosys, and their owner was also involved. I don't know how many programmers were assigned to the job, and I'm glad that I was shielded from that since I only cared about the work getting done. Rave Infosys also provides ongoing support.

They created integration between our backend database and the Magento system. As a B2B company, each one of our customers can have a different pricing tier for every different product. There is a lot of integration in order for them to have live information about our different inventories across multiple warehouses. This is accomplished through live calls to our backend, which are fed to the Magento platform.

We have 15 warehouse locations, and we don't stock all our products in each one. Because of this, there is an additional layer between the shopping cart and the actual checkout, which we call the "decision page". It's the place in which we determine the best way for shipping to a customer who is expecting the delivery during the next day, based on product availability and customer location. We go through a number of gyrations, telling customers which items will come from the primary location and which ones will ship from the next closest one. The client then has the option of placing items in the back order until they can get them from the primary warehouse. There is a lot of logic behind determining what a customer should get and when, as well as what they'll have to pay for.

How did you come to work with Rave Infosys?

We started with the typical RFP [request for proposal] and spoke to around 11 companies. Rave Infosys was the best fit and also located in our general neighborhood. We liked their services, understanding, and willingness to provide Agile development. We didn't wait to create a document, but instead had immediate conversations with Rave Infosys' team. Our RFP gave us a 10,000-foot view of what we were trying to accomplish. The old site was at least functional, giving us something to look at.

I liked the culture and methodology used by Rave Infosys' team. Many other companies we consulted wanted to have a six-week study and draw the whole thing up. They wanted to employ change management and charge us every time we wanted to move a field from the left to the right. I didn't want to get bogged down into that level of change management. Rave Infosys allowed us to define the 10,000-foot level, create some basic wireframes and logic, and talk until we'd evolved the platform to where it needed to be.

How much have you invested with Rave Infosys?

The cost of Rave Infosys' work has been between $50,000 and $200,000.

What is the status of this engagement?

We started working with Rave Infosys in January 2015. We continue to roll out quarterly updates on the site's functionalities.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

With our old site, our company's growth was near stagnant and somewhat anemic, sitting at around 3%. That is basically cost-of-living, based on inflation. In our first full year using the new system developed by Rave Infosys, we went up to 17%.

Change is hard for everyone, so it can start out a little rough. After a couple of weeks, everyone came around and used our site. The bar had been set low with the previous page since it hadn't been changed in over eight years. Our B2B site looks a lot like a B2C one, which is what our clients are used to using.

How did Rave Infosys perform from a project management standpoint?

The most important thing to share is that Rave Infosys' delivered on time and within budget. They did what they needed to do, actually making a huge change 60 days before our go-live date. I can't say enough about our partnership with Rave Infosys.

We're now undertaking a move to Magento 2, which will require a complete rewrite from scratch since the technology stack has been completely changed. I can understand this happening after the 10-year life of the platform, but we caught a bad break by going live one month before Magento made the announcement. I have enough confidence in Rave Infosys to start over again.

We used Google Docs and Microsoft Project, in order to keep track of what was going on. There were many customizations we didn't want to lose track of.

What did you find most impressive about Rave Infosys?

Rave Infosys is a partner, not a vendor. I think that this says it all.

Are there any areas Rave Infosys could improve?

Rave Infosys delivered on time and within budget. I can't complain against someone delivering what they promised to deliver.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Even though there were times when we started to fall behind, Rave Infosys applied more resources to the work and caught up.
  • 5.0 Cost
    Value / within estimates
    Rave Infosys is reasonably priced and will live within the quotes given to us. I know this because we looked at 11 different vendors.
  • 5.0 Quality
    Service & deliverables
    Rave Infosys delivered on time and within budget.
  • 5.0 NPS
    Willing to refer
    Other than the possibility of Rave Infosys becoming too busy to help us, I would recommend them to anyone.

Website Update for E-Commerce Company

"I saw the true measure of Rave Infosys when we were under fire, and it was awesome."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2009 - Ongoing
Project summary: 

Rave Infosys has renovated obsolete technology to modernize a sales process. Their work has included complex e-commerce updates, a customer management system, and a vendor management system.

The Reviewer
 
1-10 Employees
 
Asheville, North Carolina
Owner, E-Commerce Company
 
Verified
The Review
Feedback summary: 

The updated system has reduced the infrastructure required to process orders and has increased profitability. Rave Infosys has been open and communicative regarding any issues and delivered excellent project management. Their principal is a visionary and guides the work in innovative directions.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an e-commerce company which sells replacement panels and new raised floors to data centers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

Our first objective was to renovate the existing technology that had become obsolete. We were very early adopters of internet technology, and we put our first web page up in 1994. The scripts behind our website and our intranet were all outdated. We moved to a more robust application, and we wanted to fully upgrade everything electronic. We completely revamped everything we were doing.

SOLUTION

What was the scope of their involvement?

They’ve done a lot for us. We first hired them to redo our backend and our website. Since then, I have kept them busy on more projects because we’re always changing and updating. They moved us over to Magento and fully customized it to fit the way we do business.

We have a very advanced payment receiving system, as our customers have different payment options. The payments we receive then funnel into various reports. We also have a very intense email capturing system that works with Gmail. Rave Infosys did the system architecture, so we’re able to use our Gmail as a customer management system.

They also outlined a vendor management system. We’re now fully integrated with our shipping vendors and able to produce our own shipping documents. We’re also integrated with Amazon and PayPal.

How did you come to work with Rave Infosys?

I saw an ad on Craigslist. When I first talked to them, they told me that they had developers in the US and India. We realized that we were within 30 minutes of each other, and arranged an in-person meeting. Rave’s references were so amazing that I took a leap of faith, and I’ve been with them ever since.

How much have you invested with Rave Infosys?

This information is confidential.

What is the status of this engagement?

The first project started in October 2009, and the work is ongoing. We always have new development challenges, as we want to continue to grow.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Before they redesigned our system, it took a lot more personnel to process orders. They’ve reduced our processing time and increased our profitability, which allows us to deliver a better product to our customers.

How did Rave Infosys perform from a project management standpoint?

They’re excellent; I have no complaints. We developed an outline of what we needed to accomplish. When they had an issue with the code, they always let me know. I feel like I always knew exactly where we were. They kept me in the loop. We used Mantis for trouble tickets, and Skype was our primary method of communication.

What did you find most impressive about Rave Infosys?

Their principal is an amazing visionary. He helps us go in directions that we didn’t know would be possible. I also appreciate the high quality they deliver. There’s an excellence with Rave which I think is part of their culture. They’re all very willing to go the extra step.

We had a slight security breach once with PayPal on a Friday afternoon. Someone had taken a database of stolen credit cards and used our account to validate them, and we were getting hundreds of phone calls. Our project manager stepped in and was on the phone with PayPal until after midnight. I saw the true measure of Rave Infosys when we were under fire, and it was awesome. We got everything resolved thanks to their commitment.

Are there any areas Rave Infosys could improve?

I haven’t seen anything. Anytime I had a concern, they addressed it.

5.0
Overall Score They’re a first-class company providing first-class service. I’m very satisfied.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’re in constant communication. They always let me know in advance if there’s going to be an issue.
  • 5.0 Cost
    Value / within estimates
    I feel that I’m getting an amazing value. I’d have to pay far more to hire someone in the US.
  • 5.0 Quality
    Service & deliverables
    Their work is always good. My programmer is excellent. When I give them a problem, they provide a solution and more.
  • 5.0 NPS
    Willing to refer
    I’ve spoken with a number of their potential clients, and I always tell them to trust Rave. I’ve not been disappointed a single time.

Salesforce Integration for Consumer Product Company

"They don't limit themselves to just what you ask them to accomplish."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Mar. 2017
Project summary: 

Rave Infosys implemented a new SalesForce license for e-commerce and marketing. The team integrated the platform onto the e-commerce site, phones, and email. They also customized the site for efficiency.

The Reviewer
 
11-50 Employees
 
Florida
John Blake
Co-Founder, Kloud9Vapes
 
Verified
The Review
Feedback summary: 

The SalesForce site is effective in helping with marketing needs. Rave came up with creative solutions to problems and made recommendations to drive the project forward. They had effective communication and responsiveness and met deadlines and budgets.

BACKGROUND

Please describe your company and your position there.

I'm Co-founder of Kloud 9 Vapes, an online store for vaporizer products. We sell e-Cigarettes, e-Hookahs, e-Shisha Sticks & Cartomizers.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire Rave Infosys?

We had just purchased a Salesforce License and needed help implementing it.

What were your goals for this project?

We wanted to maximize our use of Salesforce.

SOLUTION

How did you select this vendor?

We had worked with Rave previously on our Magento store and they did a great job, so we decided to use them for our Salesforce needs as well. We had a  discovery call where we discussed our company's needs and they came up with a plan of exactly we needed and a time frame.

Describe the project in detail.

We had a few things we wanted help within SalesForce. We needed help with general customization; creating views, customizing reports and fields, and setting up automated campaigns. We also needed it to integrate with our phone service,  e-mail, and e-commerce site.

What was the team composition?

We were assigned a Salesforce certified engineer to work with us, who was available on email or calls on my time zone schedule, which was important.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our internal team can now easily track our company's sales, marketing efforts, and overall progress of the company. Our entire office loves it. There is no information that goes missing and we have a clear view of our sales funnel.

How effective was the workflow between your team and theirs?

The workflow was super effective. They gave us a clear deadline and worked tirelessly to meet the deadline. At the same time, they gave us updates and were available to schedule calls when needed.

What did you find most impressive about this company?

They are not just an IT solution company. They don't limit themselves to just what you ask them to accomplish. They really understand Salesforce and made many useful recommendations that helped us to get the most value out of this powerful tool. They brainstormed with us and came up with great ways to use Salesforce in our industry, improving our marketing efforts.

Are there any areas for improvement?

From what I saw, everything was handled very well by them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for eCommerce Provider

"There were many facets to this project and Rave handled it all."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
06/01/17 10/20/17
Project summary: 

Rave Infosys assisted with developing a site, making it scalable and working on the ordering process and supply chain integration.

The Reviewer
 
1-10 Employees
 
Denver, Colorado
President, eCommerce Provider
 
Verified
The Review
Feedback summary: 

The most important thing about Rave’s work is the new ability to scale. Their team was comprised of talented developers that accessible and easy to work with. They’re a fast and cost-effective partner and met all expectations.

BACKGROUND

Please describe your company and your position there.

I’m the president of an eCommerce provider. We operate a variety of sites.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire Rave Infosys?

We really needed a one-stop shop to help with several issues, especially with handling the order process and supply chain integration.

What were your goals for this project?

We needed to deploy our site quickly so that we could manage the volume of orders coming in.

SOLUTION

How did you select this vendor?

We have used other vendors in the past, so we knew what to watch out for. We considered several vendors but it all boiled down to who offered the shortest time for taking our site live. We also looked at who paid attention to detail and was attentive to our requests.

Describe the project in detail.

There were many facets to this project and Rave handled it all. Now we can scale!

What was the team composition?

We had 4 people assigned to the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It’s still early but we do know that our time to serve will be greatly reduced and we can now scale up to a level we would never have accomplished before.

Rave has excellent developers and is cost-effective. They also had a very short deployment time for Magento Enterprise Cloud.

How effective was the workflow between your team and theirs?

We worked together very well. They were always accessible.

What did you find most impressive about this company?

They are very fast and easy to work with.

Are there any areas for improvement?

They met all my expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Shopping Cart & CRM for E-Commerce Company

“They understood our business process and provided ideas during discovery meetings and problem-solving sessions.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Apr. 2007 - Jan. 2013
Project summary: 

Rave Infosys designed and developed a custom CRM and shopping cart system for an e-commerce website. They also tested the site and added new features.

The Reviewer
 
11-50 Employees
 
Hollywood, Florida
Abhishek Verma
IT Manager, Envisia Group
 
Verified
The Review
Feedback summary: 

The launch went smoothly, leading to immediate revenue and improved internal monitoring. Rave Infosys’ technical expertise, problem-solving skills, and commitment to deadlines contributed to the project’s success.

BACKGROUND

Please describe your company and your position there.

I am the head of the IT department of Envisia Group, an e-commerce company. My job is to ensure all online systems are running smoothly and new projects are progressing according to plan. We invest heavily in technology to maintain our customer relationship management (CRM) platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Infosys?

We wanted to build our own shopping cart system as well as a CRM platform to provide customer support.

What were your goals for this project?

We needed the ability to manage products, marketing campaigns, payment gateways, and merchant accounts. Our main goal was to provide smooth and error-free checkout for customers. The platform had to support different checkout types so that we could experiment with different styles of selling various products. In order to monitor the system and sales activities, we needed different reports from the platform. We also wanted to provide call center support, including telephone calls and emails. Lastly, we needed to track affiliate sales and commissions.

SOLUTION

How did you select this vendor?

They were chosen after we worked briefly with the CEO of the company, Ravi Mittal, on a smaller project. We were so impressed by his team's work on that project that we decided to hire them to build our shopping cart. Ravi's ideas and his team's technical skills helped us immensely over the course next few years.

Describe the project in detail.

Initially, we had meetings to discuss the requirements for the project. We used to meet thrice a week —Mondays, Wednesdays, and Fridays. After Rave Infosys provided us with wireframes and mockups, we worked closely on the database architecture and his team started work on the code development.

Over the course of a year, we completed 6–7 modules, which were enough for our first launch in July 2008. Once the base system was live, Rave started working on adding and enhancing modules in the system, based on our needs. His team also kept the system up and running.

What was the team composition?

We worked with one project manager, two team leads, five developers, and one quality assurance tester.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Our initial subscription launch went smoothly and helped us generate revenue right away. We could also manage gateways and merchant accounts using the admin section, allowing us to monitor all transactions.

How effective was the project management?

Ravi was the project manager, and he ensured that all modules and features were completed on time. Delays were rare, and they let us know why they occurred.

What did you find most impressive about this company?

They understood our business process and provided ideas during discovery meetings and problem-solving sessions. They were an awesome team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Florida
ID
P06000079323
Date of Formation
Jun 9, 2006
Source
State of Florida
Last Updated
Jan 29, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Feb 5, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
30
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
April 6, 2019