Web & Software Development for Business Services Company
- Custom Software Development Web Development
- $50,000 to $199,999
- Jan. 2024 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They actively involved us in key decisions and worked closely with our team to ensure every step aligned with our vision."
- Business services
- United Kingdom
- 1-10 Employees
- Online Review
- Verified
Quinoid Business Solutions was hired by a business services company to create and manage multiple websites for them and end clients. They also updated existing legacy web apps.
Quinoid Business Solutions was instrumental in strengthening the client's and end clients' digital presence and optimizing system performance. The team was highly effective and professional, consistently delivering on time. Their communication, responsiveness, and collaborative approach stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive of Innovate Social Ltd
Describe what your company does in a single sentence.
We design better businesses and organisations.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Quinoid Business Solutions to accomplish?
- Build and Maintain Our Digital Presence: We needed Quinoid to create and manage multiple websites for Innovate and our clients. This involved designing visually appealing and user-friendly sites, ensuring seamless UI implementation, handling deployment, and providing ongoing maintenance to keep everything running smoothly.
- Modernise Legacy Systems: Quinoid took over existing legacy web applications that were complex and outdated. Their role was to carefully analyse the existing systems, verify the code, and introduce meaningful feature enhancements, seamless version upgrades, and consistent maintenance to improve overall functionality and stability.
- Deliver New Applications from the Ground Up: For a significant project, we relied on Quinoid to handle everything from business analysis and technical documentation to UI design, development, and deployment. Their end-to-end involvement ensured the creation of a robust and innovative web application tailored to client needs.
- Provide Technical Expertise and Innovation: Beyond the specific tasks, Quinoid acted as a strategic technology partner, bringing fresh ideas and technical expertise to enhance user experience and streamline complex processes.
- Collaborate Closely with Clients: Quinoid worked alongside Innovate and our clients to understand unique requirements, ensuring all solutions aligned with business goals and providing tangible value.
SOLUTION
How did you find Quinoid Business Solutions?
Referral
Why did you select Quinoid Business Solutions over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Quinoid Business Solutions were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Quinoid Business Solutions partnered with Innovate to provide comprehensive technology solutions for both our internal initiatives and client projects. Their work spanned a wide range of areas, showcasing their versatility and commitment to delivering high-quality results.
Key deliverables included:
Website Projects: Quinoid handled the complete lifecycle of several website projects. This included crafting modern, visually engaging designs, developing user-friendly interfaces, implementing seamless UI elements, deploying the sites, and providing ongoing maintenance to ensure consistent performance and reliability. They also incorporated responsive designs, optimised for both desktop and mobile users, to create a cohesive user experience across all devices.
Legacy System Maintenance: Quinoid stepped in to manage and modernise existing legacy web applications. This involved conducting a thorough assessment of the codebase, identifying areas of improvement, and implementing feature enhancements. They upgraded versions, streamlined processes, and ensured the systems were stable and integrated smoothly with existing workflows. Their efforts not only extended the lifespan of these applications but also improved their functionality for end-users.
New Application Development: For a critical project, Quinoid took ownership of the entire development process, from conducting detailed business analysis and preparing technical documentation to designing intuitive UI and planning the system architecture. They developed and deployed a full-fledged web application for accreditation management services. This involved collaborating closely with Innovate and our clients to incorporate cutting-edge features, creating a smooth and efficient customer journey.
Infrastructure Management: Quinoid also played a key role in setting up and maintaining the necessary technical infrastructure to support the web applications and ensure their scalability as the business grew.
Client Collaboration and Support: Throughout the projects, Quinoid maintained open communication with Innovate and our clients, ensuring all requirements were understood and addressed effectively. Their proactive approach in providing technical support and guidance added immense value, enabling us to deliver exceptional outcomes for our clients.
Quinoid’s ability to manage diverse tasks and deliver tailored solutions made them a trusted partner in our journey to enhance and expand our technology offerings.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Quinoid has been instrumental in achieving our goals across multiple areas. They strengthened our digital presence by delivering sleek, modern websites that elevated Innovate’s online visibility and provided our clients with user-friendly platforms, effectively enhancing engagement. Through their meticulous upgrades to legacy applications, they optimised system performance, reducing downtime, streamlining workflows, and making systems more reliable and adaptable. Their work on a fully functional accreditation management platform marked a successful new application launch, significantly improving our client’s internal processes and customer experiences. With their improved collaboration and support, Quinoid ensured quick issue resolution and seamless teamwork with both Innovate and our clients, fostering trust and ensuring smooth project delivery. These efforts collectively drove tangible business impact, enhancing productivity, customer engagement, and scalability, enabling us to deliver long-term value and growth.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quinoid’s project management was highly effective and professional throughout our collaboration. They consistently delivered on time, which was crucial for meeting our timelines and client expectations. Communication was a key strength—they kept us informed at every stage, whether it was providing updates, seeking clarification, or addressing challenges promptly.
Their responsiveness to our needs was exceptional. Whenever we had questions or last-minute adjustments, they were quick to adapt and provide solutions. They also showed great initiative in identifying potential roadblocks early and proposing proactive fixes, which kept the project running smoothly.
What stood out was their collaborative approach. They actively involved us in key decisions and worked closely with our team to ensure every step aligned with our vision. Their blend of technical expertise and a client-focused mindset made the entire process smooth and efficient. It genuinely felt like they were an extension of our team, fully dedicated to helping us achieve our goals.
What was your primary form of communication with Quinoid Business Solutions?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Most impressive about the Quinoid team is their ability to dive into complex legacy systems, quickly make sense of them, and deliver meaningful upgrades that added real value. They didn’t just stop at maintaining the status quo—they took ownership of the projects from start to finish, handling everything from analysis to deployment with a proactive and innovative approach.
Their attention to detail and ability to solve intricate challenges were exceptional. They consistently brought fresh ideas to the table, helping us improve the functionality of our systems and the overall user experience. Quinoid’s collaborative attitude and commitment to quality made them feel like an integral part of our team, not just an external partner.
What truly stood out was their ability to adapt to our needs and the needs of our clients, ensuring every solution was tailored and impactful. Their dedication to seeing projects through with care and precision left a lasting impression, and it’s clear they take immense pride in their work.
Are there any areas for improvement or something Quinoid Business Solutions could have done differently?
We’re really happy with the services Quinoid provided! One thing that could make things even smoother is sharing user guide videos more often with each release. They already do this for major features, which has been super helpful, but having them for more updates would really support our team with training and onboarding. It’s a small suggestion that could make an already excellent collaboration even better!
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS