Offshore Contact Center
We possess years of demonstrable experience in delivering desired business outcomes for our clients, across industries with our best-in-class outbound, inbound, back office and web enabled outsourcing services
headquarters
other locations
Focus
Recommended Providers
Reviews
the project
Outgoing Sales Call Services for Alternative Energy Supplier
"Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Total is the leading supplier of alternative gas and electricity in France
For what projects/services did your company hire QS Dev International, and what were your goals??
L'objectif est de développer les ventes appels sortants BtoB chez TotalEnergies avec des partenaires solides et fiables.
How did you select this vendor and what were the deciding factors?
Nous nous sommes basé sur la qualité de nos échanges ainsi que sur un compromis financier qui convenait à toutes les parties prenantes.
Describe the project in detail and walk through their service package, including any calling tools used.
SACCOM is responsible for marketing Totalenergies' electricity and natural gas supply offers.
Who did you work with and what was the feedback process like?
We have a team of ten people, an activity manager who is responsible for launching it (Mohamed ZEROUALI) and the subject is closely monitored by the partner manager (Samir GUEDDARI).
Can you share any measurable outcomes of the project or general feedback about the service?
The project is still in the process of being launched.
Describe their project management style, including communication tools and timeliness.
The tools used are TotalEnergies tools (Phoenix).
What did you find most impressive or unique about this company?
Their flexibility and adaptation to the needs of a constantly evolving activity are impressive.
Are there any areas for improvement or something they could have done differently?
RAS
As the project is still in process, the company can't provide any measurable data. However, QS Dev International utilized the client's project management and communication tools.