Q-Solutions Studio

Introduce your business and what you do there.

I’m the head of digital advertising and e-commerce for Bronson Vitamins. We’re a vitamin supplement company.

What challenge were you trying to address with Q-Solutions Studio?

They built our Magento 2 website and they’re maintaining and upgrading it.

What was the scope of their involvement?

They recently updated the site to the latest version of Magento. They implemented a program that allowed us to better segment our email list and manage our email growth. We now have more control on reporting. They helped us from a security point of view, making sure that our site was secure. They also had to implement AvaTax as well.  

What is the team composition?

Jakub (CEO) was our primary point of contact.

How did you come to work with Q-Solutions Studio?

I started in this position for a few months, but Q-Solutions Studio has been working with my company for about two years now. I believe we have an employee who was familiar with their business. Before I came on board, our team didn’t give them enough support.

How much have you invested with them?

The project cost between $150,000–$200,000.

What is the status of this engagement?

We started working together in September 2019 and we wrapped up the project in February 2020.

What evidence can you share that demonstrates the impact of the engagement? 

We looked at the site’s up-time and how quickly everything was loading. Overall, they did a good job, especially considering the lack of support on our end.  

How did Q-Solutions Studio perform from a project management standpoint?

They were very good with communication. They kept us up to date on things. Considering the difference in time zones, they were very responsive.

What did you find most impressive about them?

I was impressed by their responsiveness. I could contact them at 5 o’clock our time, and they would respond even though it was the middle of the night there.

Are there any areas they could improve?

It would be nice if they were in our area.

Do you have any advice for potential customers?

Communicate well and follow up with them. They’ll do a good job.

Introduce your business and what you do there.

Bianco Evento is a European manufacturer and supplier of bridal wear, with headquarters in Berlin, Germany. We work with bridal retailers from all over the world, predominantly in Europe to provide high-quality bridal gowns, accessories and shoes.

What challenge were you trying to address with Q-Solutions Studios?

We had an existing e-commerce website for our customers. It’s unique because it’s only available for specific users. We wanted to upgrade the website to make it more user-friendly, modern, and reflective of the brand we’ve developed over the past few years

What was the scope of their involvement?

They built three separate websites using a customized Magento client. The first was a customer-facing B2B website with a specific login. The other two websites were B2C and targeted toward brides. One was for our shoe brand and the other was for accessories and gowns. While adding functionality to the B2C websites, they built a tool so brides could find local stores that stocked our products. All the work was tailored around the pre-existing e-commerce functionalities and database management systems. Some web design services were also offered.

What is the team composition?

We mostly worked with developers. The team was about four people and a web designer.

How did you come to work with Q-Solutions Studios?

My management team found them online with a recommendation from an existing developer.

How much have you invested with them?

It was just under 100,000 euros. ($110,646 USD).

What is the status of this engagement?

We started in December 2017 and went to October 2018.

What evidence can you share that demonstrates the impact of the engagement?

The work they provided was quite specific. They were reliable and always had answers to our problems.

How did Q-Solutions Studios perform from a project management standpoint?

The communication was outstanding. We were very satisfied with the service and the ideas that came forward.

What did you find most impressive about them?

They were reliable; anything we had trouble with, they’d answer.

Are there any areas they could improve?

There’s nothing at this stage.

Do you have any advice for potential customers?

We didn’t have a plan going into it, which meant that the technical specifications took longer to iron out at the beginning. Just have an idea of what you want before going in.

Please describe your company and your position there.

We’re a U.K.-based e-commerce company called NE Services Limited. We have over 20 years of experience, focusing on healthcare as well as medical and well-being products.

For what projects/services did your company hire Q-Solutions Studio?

We initially hired them two years ago to develop our Magento 1 sites. We then hired them again to migrate our sites into Magento 2.

What were your goals for this project?

We wanted to update our e-commerce sites from Magento 1 to Magento 2.

How did you select this vendor?

We decided to continue working with them because we were satisfied with the results from the initial engagement.

Describe the project and the services they provided in detail.

Over the course of two years, Q-Solutions Studio has completed numerous Magento development projects for us. They began by doing basic Magento web development work for some of our e-commerce sites. They’re currently migrating our Magento 1 sites to Magento 2. The work involves front- and backend development and choosing a new server provider.

What was the team composition?

We work with a project manager, a frontend developer, a backend developer, and a QA tester.

Can you share any information that demonstrates the impact that this project has had on your business?

Since their involvement, we’ve seen year-over-year growth through our websites. We expect this trend to continue as we complete the Magento 2 migration. Q-Solutions Studio team is so reliable and knowledgeable about their field.

How was project management arranged and how effective was it?

Their project manager keeps us up to date. We coordinate using Jira, which has been extremely effective as it allows us to quickly see where we are with our tasks, sprints, and user stories.

What did you find most impressive about this company?

They’re constantly evolving, and they never stand still. Q-Solutions Studio is eager to learn and their passion for web development shows clearly in their work. They have a great small team, and it’s always a pleasure to work with them.

Are there any areas for improvement?

I’d love to see Q-Solutions Studio grow their team so that other businesses can benefit from their services.

Please describe your company and your position there.

I'm the co-founder and e-commerce manager of etuo, a mobile phone accessory retailer. We track millions of page views each month and operate in seven European countries. 

For what projects/services did your company hire Q-Solutions Studio?

We hired Q-Solutions Studio for ongoing Magento development.

What were your goals for this project?

We wanted to continuously and securely improve many elements of our e-commerce store. 

How did you select this vendor?

We chose them after a few interviews with similar companies. The CEO of Q-Solutions Studio personally convinced us that they would be the best partner.

Describe the project and the services they provided in detail.

They optimized our backend processes, designed our frontend interface, improved our server configuration, and safely deployed and implemented our procedures. They currently provide 24/7 support. 

What was the team composition?

The team changes according to our needs. We mostly work with three or four people, including developers and a project manager.

Can you share any information that demonstrates the impact that this project has had on your business?

During our cooperation, we launched sales in three countries.

How was project management arranged and how effective was it?

They describe, estimate, and track every task on Redmine. We communicate quickly using Slack and discuss bigger issues through video calls or in-person meetings.

What did you find most impressive about this company?

I appreciate their transparent communication and extensive knowledge of the Magento framework. They connect us directly with everyone engaged in the project.

Are there any areas for improvement?

No, working with them is great. 

Please describe your company and your position there.

I’m the owner of JB Furniture. We retail garden and conservatory furniture from two physical stores in the UK and online.

For what projects/services did your company hire Q-Solutions Studio?

We tasked Q-Solutions with rebuilding an existing Magento website in Magento 2.

What were your goals for this project?

We had one simple goal: increase online sales by improving every aspect of the website.

How did you select this vendor?

A personal touch was very important when interviewing vendors. A detailed call with Jakub (Founder, Q-Solutions Studio) took place and we immediately appreciated his depth of knowledge. Price, continual development, and ongoing support were critical, of course, but people deal with people. Businesses don't just trade automatically, and Jakub continues to liaise with us daily and is available to oversee or provide support himself when issues arise.

Describe the project and the services they provided in detail.

We worked with them from concept to launch and continue to benefit from their expertise as we develop the website. They originally took the existing layout of our website and rebuilt it in M2, adding many improvements along the way. Upon launch, they rectified inevitable issues with haste. Now, they continue to provide solutions for all issues, development tasks, and updates.

What was the team composition?

Jakub heads his team and allocates tasks to developers that are best placed to find a particular solution. All aspects of development and support are catered for by Q's comprehensive team.

Can you share any information that demonstrates the impact that this project has had on your business?

We’re still in the early days of the partnership, but the backend improvements are there for all to see. We have a very seasonal business so only time will tell.

How was project management arranged and how effective was it?

Project management software is accessible by all members and progress can be constantly monitored and priorities updated. We have online chats daily, which enables the developers in Poland to liaise with the project managers in London and myself, in the north UK.

What did you find most impressive about this company?

Their almost round-the-clock-support and speed in sorting issues stand out to me.

Are there any areas for improvement?

Communication in the early development stages was minimal. Clearly, work was being done, and perhaps there was little to report, but weekly updates would have been preferred.

Please describe your company and your position there.

Any Lamp is an e-commerce platform based on a Magento 1 webshop. As a business engineer, I’m mainly responsible for QA as well as defining and collecting requirements.

For what projects/services did your company hire Q-Solutions Studio?

We needed an external partner to provide ongoing development and maintenance of the platform.

What were your goals for this project?

We wanted to increase webshop stability, speed, and conversion ratio.

How did you select this vendor?

We found them on Upwork.

Describe the project and the services they provided in detail.

Q-Solutions Studio designed, developed, and tested our business solution. They automated a refund-batch tool and ran numerous A/B tests with SiteSpect. They cleaned up our Ajax usage for increased web-page speed. They did numerous bug fixes, and validated requirements. They also provided some business advice and solutions.

What was the team composition?

Their team comprised of a tester, a project leader, a head developer, and another developer.

Can you share any information that demonstrates the impact that this project has had on your business?

Q-Solutions Studio were quick to respond and set up environments to continue development activities for our company. They’ve been able to provide solutions to automate several tasks, including (but not limited to) refunding orders, discounts, and shipping. They also removed bugs, giving potential customers a better user experience.

How was project management arranged and how effective was it?

Project management was arranged quite effectively. We had one contact person for making plans about deployments and releases, and a separate contact person to review technical requirements.

What did you find most impressive about this company?

They’re incredibly flexible, friendly people with solid experience in development. They maintain a great code quality-to-price ratio. It’s easy to reason with them, both technically and in business matters.

Are there any areas for improvement?

Q-Solutions Studio is an exceptional company for its size. The only way to improve is to expand their reach and services so they are able to help more customers.

Please describe your company and your position there.

We’re a U.K.-based e-commerce company called NE Services Limited. We have over 20 years of experience, focusing on healthcare as well as medical and well-being products for men and women.

For what projects/services did your company hire Q-Solutions Studio?

We initially hired them two years ago to develop our Magento 1 sites. Since then, we’ve approached them to migrate our sites into Magento 2.

What were your goals for this project?

We wanted to update our sites from Magento 1 to Magento 2.

How did you select this vendor?

Over the course of two years, we’ve completed numerous Magento development projects together. In the beginning, we hired them to do some basic Magento web development work for some of our sites. We were satisfied with the results, so we decided to continue working with them.

Can you go into detail about the services they provided and the scope of the project?

They’re migrating our Magento 1 sites to Magento 2, which involves frontend to backend development as well as choosing a new server provider.

What was the team composition?

Q-Solutions assigned a project manager, frontend developer, backend developer, and QA tester.

Can you share any information that demonstrates the impact that this project has had on your business?

Since their involvement, we’ve seen year-over-year growth through our websites. We expect this trend to continue as we complete the Magento 2 migration. As for the team, they’re reliable and knowledgeable about their field.

How was project management arranged and how effective was it?

Their project manager kept us up to date, and we coordinate using Jira. This has been extremely effective because it allows us to quickly see where we are with our tasks, sprints, and user stories.

What did you find most impressive about this company?

Their team is constantly evolving, and they never stand still. They’re eager to learn, and their passion for web development shows clearly in their work. Q-Solutions Studio has a great, small team, and it’s always a pleasure to work with them.

Are there any areas where they can improve?

I’d love to see Q-Solutions grow their team so that other businesses can benefit from their services.

Introduce your business and what you do there.

I’m the development lead for My 1st Years, an e-commerce business that specializes in personalized, made-to-order gifts for children.

What challenge were you trying to address with Q-Solutions Studio?

We had just completed work with a U.K.-based agency. Our core product runs on a PHP Magento framework and we needed experienced developers familiar with that platform to augment our in-house team.

What was the scope of their involvement?

I was unhappy with the quality provided by the previous agency, so as a trial task, I asked Q-Solutions to analyze our underlying code and identify areas for improvement. Satisfied with their results, we decided to move forward.

They now augment our internal team, assisting with maintenance and ongoing website development projects. They’ll also help with a project in the near future, enhancing our website to become a progressive web application.

What is the team composition?

They typically provide clients with an entire project management suite, but because we already have the infrastructure in place, we primarily work directly with their developers. We always maintain one full-time developer, but we scale up as needed and have worked with as many as three.

Sebastian (Magento Developer, Q-Solutions Studio) has worked with us throughout our engagement. He’s our go-to guy and he’s phenomenal.

How did you come to work with Q-Solutions Studio?

We found Q-Solutions through an online search. They specialized in PHP and Magento, which was crucial, and their quality of work was fantastic. We reached out to them, knowing it would be easier to hire a competent agency than to find a new in-house employee.

What is the status of this engagement?

We started working together in September 2015 and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been very pleased with their technical abilities. They’ve tackled every challenge we’ve presented over the last few years, even ones unrelated to Magento.

How did Q-Solutions Studio perform from a project management standpoint?

Their owner makes time for us no matter how busy he is. Their developers have integrated with our team fantastically and they’re excellent communicators, even making themselves available after working hours.

What did you find most impressive about them?

I typically communicate with their developers, but because they’ve become such an integral part of our team, I can trust them to accomplish any task without having to hold their hand through the process. Everyone gets along wonderfully, so I don’t have to constantly worry about the team’s progress. I’ve been able to enjoy holidays without stressing about the office.

Are there any areas they could improve?

Because they’re a small agency with limited manpower, it’s important to give plenty of notice if you need to scale up. We keep this in mind, so it’s never been an issue for us.

Introduce your business and what you do there.

We are a mid-level e-commerce supplement company based in Atlanta, Georgia. We sell a couple of products, including one for the immune system. I am the webmaster/e-commerce manager. I’ve worked hand-in-hand with Q Solutions. 

What challenge were you trying to address with Q Solutions?

We had two existing websites—one of them on Magento 1.7, and the other using the Ecwid WordPress plugin. We needed to combine those into a multistore site while also upgrading to the latest version of Drupal at the time. Revamping to a responsive theme was also a challenge. 

What was the scope of their involvement?

Most of our business was done through the Magento site, while the WordPress one was a smaller sister site. In terms of actual website features, we were using AJAX Cart for the checkout process. We have a one-page checkout, rather than the native Magento accordion style, and are currently using GoMage Light Checkout.

The 1.9 version of Magento was our first tackle at having responsive functionalities natively. We were ahead of the curve, relative to our industry.

We had one main point of contact. We used Redmine for project management and had a few different people responding to tasks. I and another person from the company worked on the project from our side.

How did you come to work with Q Solutions?

I attended the Imagine Magento conference, actively looking for a solution partner or at least someone to help us with this change. I had also done some work with Jakub at a previous company and knew that he had good responsiveness and a highly coated, full-stack scope. We eased into the relationship, instead of going on a whim.

Q Solutions is based outside of the US, but they actually stand within the local pricing ballpark. With other solution partners here, we were paying more for billable hours rather than delivered goods.

What is the status of this engagement?

The site went live around October of 2015, after a 7-month development run. The timeline isn’t really reflective of the scope. Both of our companies had small teams at the time. I also worked with another solution partner in 2016, and we got 2 tasks done after spending 5 to 10 times what we would have spent for Q Solutions. 

How did Q Solutions perform from a project management standpoint?

We have a pixel-perfect QA process internally, which probably dragged the project out. We don’t want to launch anything unless we’re certain that customers will like it. There wasn’t a lot left to go wrong after the launch, but we maintained ample communication with Q Solutions. Besides the Redmine tool, they were available on Skype; if there was a code-red, I could be on a call with Jakub within 30 minutes and fix it on-the-fly. When Q Solutions’ attention is pointed towards us, the work gets done. I worked with another solution partner in 2016 and found that there were too many cooks in the kitchen, by comparison.

They also had other clients, and there is a time difference between us and Q Solutions, so we did have some constraints. I would rate them a 8.5/10 overall.

What did you find most impressive about Q Solutions?

Not only was the team good at what they do, but they’re also active in the European Magento community. It’s always nice to see that the people we’re working with are also held in high regard by others and are contributors to stack exchange. Q Solutions helps the whole community.

Are there any areas Q Solutions could improve?

In the beginning, there was some miscommunication from time to time over what we agreed on with Jakub and what we could see from other people in his team. This was due to people trying to contribute their knowledge. There were some suggestions which we adapted to, and I don’t think it’s a bad point generally.

The time difference was the biggest issue for me. We’re 6 or 7 hours apart, and it can be hard to have someone’s end of day be the middle of our day. 

Please describe your company and your position there.

FLC is a furniture rental company based in Frankfurt Germany.

For what projects/services did your company hire Q-Solutions Studio?

Magento rental software development and upkeep

What were your goals for this project?

to create a magento rental software and improve it over time.

How did you select this vendor?

word of mouth

Describe the project in detail.

project included upkeep on furniture rental software and web development over several years.

What was the team composition?

i was project managing it at the time together with a colleague. q solutions had up to 3 members working on our project, sales, 2 x PM

Can you share any outcomes from the project that demonstrate progress or success?

very good success. we were happy with collaboration.

How effective was the workflow between your team and theirs?

very effective workflow.

What did you find most impressive about this company?

They maintained good communication, delivered fast results, and were collaborative.

Are there any areas for improvement?

no i dont see any