PurpleFire

Please describe your company and your position there.

I am a Project Manager and we’re a construction company.

For what projects/services did your company hire PurpleFire?

Our website needed a facelift.

How did you select this vendor and what were the deciding factors?

We found them online and chose them due to their transparent approach and affordable pricing. The team was also ready to begin as soon as we were.

Describe the project in detail and walk through the stages of the project.

PurpleFire redesigned our entire website using WordPress. We now have a contact form where customers can get in touch with us. Hosting and maintenance, which is free for the first year, are also offered.

How many resources from the vendor's team worked with you, and what were their positions?

It was a direct communication between me and the design manager

Can you share any outcomes from the project that demonstrate progress or success?

PurpleFire's website has helped us reach out to potential clients. We also like the site, as does our team. We have also benefited from their marketing advice and tools in addition to website development.

How effective was the workflow between your team and theirs?

There is a lot of promptness and responsiveness from their team. Almost everything we want changed on the website is handled within 24 hours. It was even delivered before the expected deadline.

What did you find most impressive or unique about this company?

Communication is excellent between them. Our requests are also accommodated and changes are made when necessary. They were a trustworthy team — they didn't hold back and provided options for us at a fair price.

Are there any areas for improvement or something they could have done differently?

We didn't have any issues with them so there's nothing they could improve on.

Please describe your company and your position there.

I’m the CEO of an executive-friendly household product company. We sell zero-waste products in over 70 countries.

For what projects/services did your company hire PurpleFire, and what were your goals?

We were looking for an eCommerce site that operated outside our North American site. It needed to be faster and in local languages. It also needed to integrate with various warehouses and our ERP system.

How did you select this vendor and what were the deciding factors?

We met PurpleFire during a conference in the US and they were recommended by several colleagues. We shortlisted to a few firms including our internal developers. They were experienced, understood our needs and were able to make our timelines.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Main scope of work was to duplicate our already proven site that operated on a proprietary platform. Initiate phase was to create a theme we could use in any country which could be easily Sou-up as demand grew. Second phase was to create our Europe version in three languages. Then the integration to our 3PL and our ERP system was the last part of the scope.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was the main point of contact on the project. Entire team was unknown.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Speed is exceptional Look and feel actually improved upon our North American site. Data integration was clean and smooth.

Describe their project management style, including communication tools and timeliness.

We created a slack channel for all communication. Our team had several people directly communicating with the project manager and she was amazing.

What did you find most impressive or unique about this company?

We were impressed with their depth of knowledge on Shopify and their ability to shape it to fit our unique situation.

Are there any areas for improvement or something they could have done differently?

They did not push us for more features and additional billing’s which is usually a good thing. May be optional items they see to improve further. Otherwise nothing needed to change.

Please describe your company and your position there.

I'm the owner of a consulting firm. We advise enterprise-level clients in the tech space.

For what projects/services did your company hire PurpleFire, and what were your goals?

We re-did our website twice a month. While building our new website, we needed a site that addressed varied aspects of our operation. We hired this team to design and develop a WP site for us. By doing this, we were hoping to increase our traffic substantially by the end of the year.

How did you select this vendor and what were the deciding factors?

We searched online and we chose this team based on their past projects, design skills, cost estimate, and superb customer service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

PurpleFire's team is the best web development firm we have worked with as a company. We've gone through this process a couple of times before and their team was far and away from the best one we have worked with. We came in on budget and on time. We really appreciate their creativity as well as their customer service.

How many people from the vendor's team worked with you, and what were their positions?

4

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since having our new website built by PurpleFire, we have seen a 200% increase in the number of online contact forms being filled out and returned to us.

Describe their project management style, including communication tools and timeliness.

The team worked closely with us to provide a site that met all of the criteria that we were looking for. They have been professional, comprehensive, and competent throughout the process of our working together. We feel that we have established a relationship with them for years to come.

What did you find most impressive or unique about this company?

They handle things very efficiently and are available for any questions we have. They also keep us updated on monthly reports so we know how our site is doing.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

I run an eCommerce agency where i help brands grow through paid ads

For what projects/services did your company hire PurpleFire, and what were your goals?

We hired purple fire to help us build, designs and devleop a website for our agency

How did you select this vendor and what were the deciding factors?

We looked into Purple Fire and found there work outstanding they also had some good testimonials which gave us confidence in them as the ones to hire

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting with the owner to start, after we were introduced to our project manager who we gave our vision to, he then relayed this to their development team and crafted the website we were looking for

How many people from the vendor's team worked with you, and what were their positions?

The owner, project manager and 1 designer and 1 developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we started working with PurpleFire, we saw our conversions go up month over month. More potential customers are contacting us now and I believe it is due to the website they have built for us. Customers have also told us several times how easy it is to navigate and use our website.

Describe their project management style, including communication tools and timeliness.

I like that Purplefire assigned a project manager for us. it made it very easy to communicate with them. They were always proactive and would let us know whenever they had any updates for us. We used Slack for communication. They made a channel just for us.

What did you find most impressive or unique about this company?

I like how they kept overdelivering in every aspect. They were quick to come up with ideas and suggestions for the project we had asked them to do. They were ahead of schedule the whole time and we didn't feel we ever had to follow up on anything. This made the whole process so much easier.

Are there any areas for improvement or something they could have done differently?

So we did not know that had so many offerings. We got a SaaS idea we want to develop soon but it was only when we were done with the original project, that we learned they also handle this type of work. They should tell us about all their offerings sooner in the process!

Please describe your company and your position there.

I'm the owner of an online digital marketing firm. We grow businesses through SEO & media publishing

For what projects/services did your company hire PurpleFire, and what were your goals?

Our travel website needed a refresh and we needed advanced front-end & back end development to improve everything from Aesthetics to site speed. Our goals were to be among the cutting edge in terms of UX and design and PurpleFire delivered

How did you select this vendor and what were the deciding factors?

We searched online for developers than provided incredible quality & value and PurpeFire stood out from the rest.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project involved everything from a complete redesign or our theme, a complete rebrand and web development. We had many custom template requirements from different page types with complex functionality. Everything from server side to site updates were carried out including the creation of custom themes for us to utilize.

How many people from the vendor's team worked with you, and what were their positions?

We had talks with everyone from the CEO to the head of development. We were assigned a project manager & we had a graphic designer, front end dev, back end dev assigned to us

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the refresh we saw an uptick in CTR rates, time spent on the page & much faster page speeds which dramatically aided our SEO. We also got compliments from other travelers who visited the site for its design.

Describe their project management style, including communication tools and timeliness.

We used skype, trello & the communication was always crisp & clear. Their team is extremely receptive to feedback and changes which is a rare commodity in general. They aced most of the time requirements we set. Having delays due to changes requested is fairly normal but other than that all expectations were met

What did you find most impressive or unique about this company?

2 things really stand out. The quality of the website they delivered. We've never had this kind of an experience with a developer. Secondly , their eagerness to make sure we were satisfied and our expectations were met. They went the extra mile which we appreciate

Are there any areas for improvement or something they could have done differently?

Not too many. With PurpleFire, you would definitely get a premium experience.

Please describe your company and your position there.

I'm the owner of multiple larger online businesses and we have used PurpleFire for multiple projects.

For what projects/services did your company hire PurpleFire, and what were your goals?

Despite having been in the online business world for nearly 15 years, it's the first time I have consistently had multiple projects delivered on time and on schedule, never thought I would experience this!

How did you select this vendor and what were the deciding factors?

Was initially recommended by two friends that had a great experience. Tested them out on a smaller project initially and communication level was outstanding, so started multiple other projects that have been successfully been completed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web Development of new sites, based on solid briefs all projects were completed in wordpress/PHP

How many people from the vendor's team worked with you, and what were their positions?

3, Had initial call with own, then primarily a project manager and the lead dev.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Got our new businesses start up faster than expected (always add at least 50% to whatever timeline a dev company gives me, based on past experiences. However, all our projects have been delivered on time and on budget.

Describe their project management style, including communication tools and timeliness.

Check-in's based on milestones, always prior communication if they expected to be behind on any milestone and clear actions they were going to take to catch up, to ensure project was delivered on time.

What did you find most impressive or unique about this company?

100% on time and on budget - Communication also really impressive.

Are there any areas for improvement or something they could have done differently?

We had very specific briefs, so I didn't really get to experience them adding value with great suggestions etc, but I recon based on the results so far that they would be decent at that piece as well.

Please describe your company and your position there.

I'm the owner of the digital marketing company Delta Digital DOO. We provide SEO services to our clients.

For what projects/services did your company hire PurpleFire, and what were your goals?

One of our clients needed a new website as the current one was old and we couldn't properly optimize it for Google. As we don't have in-house developers we hire PurpleFire for this job.

How did you select this vendor and what were the deciding factors?

I got a recommendation from one of my partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a call to explain everything about the company that needs the website and its goals. The first task/step was to deliver to us a design that we would approve. Already the first design was great and we approved it with just a few tweaks that should be done. After the design has been approved they start working on the website. The website has been built with WordPress CMS. We have a lot of custom things/plugins that they needed to custom build for us.

How many people from the vendor's team worked with you, and what were their positions?

We go thru everything with their owner and dev manager. Later on, we didn't know how many people worked on this project as we mainly talked all the time with the dev manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All our requirements have been accomplished. As we are an SEO company, this include, clear code, a fast website, great design with good CTA positions, etc. In, general they did a great job, both our client and we are happy and what is most important after we lunch it, it start fast to grow on Google.

Describe their project management style, including communication tools and timeliness.

They are using teamwork thru we had most communications but we also had weekly calls to go over things.

What did you find most impressive or unique about this company?

They really listen to your needs. They do not just build some random, "normal" generated design. The design was really unique and already optimized for conversions, which was very important for us. With other agencies, this wasn't the case. Also, they finish the job before the date we agreed.

Are there any areas for improvement or something they could have done differently?

no

Please describe your company and your position there.

I'm the Content Director of Sleeklens.com, an e-commerce site for photographers looking to acquire Lightroom, Photoshop & Luminar tools and educational resources in digital format.

For what projects/services did your company hire PurpleFire, and what were your goals?

We wanted our website to have a fresher design to meet the demands of the current market. As a complex project with many custom-made elements inside of WordPress, it was crucial to count with experienced developers so the site didn't get bloated with too much JavaScript code and affected our metrics performance for Google Ranking. They presented us a fresh design, with a very neat UI, integration for the store, blog and podcast; also different templates for the product categories, and ongoing support.

How did you select this vendor and what were the deciding factors?

We searched via different platforms for qualified developers in Europe, and after looking at their portfolio, price range and estimated time of delivery, it seemed the perfect call.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The entire project was managed via Slack, with ongoing videocalls to discuss specific details. We had a test server in which the new site design was being tested, so that way we didn't interrupt our operations. One crucial item was to test the site as a customer, so that way we were able to review in which aspects customers may be driven away and how to fix them - and PurpleFire was amazing with that as they immediately addressed the issue, and proposed a new solution (sometimes several) for us to test again. For the email marketing elements, PSD files were delivered to us as mockups.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our ongoing contact. Also the company owner, and their team of designers, frontend and backend developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the new site the conversion rate significantly increased. For us, the key element of this project was to increase the security layers for our customer's data, and that went even beyond our expectations.

Describe their project management style, including communication tools and timeliness.

We had Skype/Slack calls, Slack workspace to discuss the entire project so our team could also give feedback to the different areas of this project. And whenever we reported an issue, that was done via email, with less than 2 hrs between the response time with a solution.

What did you find most impressive or unique about this company?

The down-to-earth approach so people that are not familiar with web development can easily understand what's being created or changed at any stage of the project.

Are there any areas for improvement or something they could have done differently?

Despite the timezone differences (we're an international team), we didn't experience any inconveniences. Mostly they had to wait for us to reply as they texted too early for our timezone.

Please describe your company and your position there.

I work for a language training center as a business executive.

For what projects/services did your company hire PurpleFire?

Our company wanted to showcase its services on a new website.

How did you select this vendor and what were the deciding factors?

Their website caught my attention. They seemed like a good match to me, so I contacted them.

Describe the project in detail and walk through the stages of the project.

We hired PurpleFire to redesign our WordPress website. The purpose of this site is to provide information about our products and services, gather leads, and collect contact information from potential students or customers. Rather than using a theme, PurpleFire actually coded its own WordPress theme.

How many resources from the vendor's team worked with you, and what were their positions?

Three to four teammates, including a developer and a project manager, worked on the project.

Can you share any outcomes from the project that demonstrate progress or success?

The PurpleFire team met all of our requirements based on how it looked and how easy it was to use. We really enjoyed working with PurpleFire because the site was well-designed and functional. Those people made up a great team.

How effective was the workflow between your team and theirs?

Projects were managed very well by them. Daily updates and feedback were provided by the team. They also asked questions without hesitation. We communicated using Basecamp and email.

What did you find most impressive or unique about this company?

It was PurpleFire's responsiveness, kindness, and flexibility that made the project a success. I found the team to be very easy to work with. They make a great team because of their skills and friendly nature.

Are there any areas for improvement or something they could have done differently?

As far as the team is concerned, we have nothing to criticize.

Please describe your company and your position there.

I’m the VP of marketing for a recruitment and staffing consultancy firm.

For what projects/services did your company hire PurpleFire, and what were your goals?

It was critical for us to improve our digital presence so that prospective clients could easily find us. Having a better presentation of our identity was also important to us once a customer discovered us.

How did you select this vendor and what were the deciding factors?

We found their team on online.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During our initial conversation with PurpleFire, they gave us a survey to determine who we were as a firm and what we were focusing on. The project's timeline was also reviewed. Afterwards, they worked on the layout, content, and homepage of our WordPress site. During the development process, custom images and animations were incorporated.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and technical team from PurpleFire worked with us. They built the site with the help of their technical team. Along the way, we also worked with others who needed specific information.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our success was measured by the traffic we received. There was a significant increase in traffic to our site. Over the course of a month, it continued.

Describe their project management style, including communication tools and timeliness.

Schedules and budgets were met, and they were responsive. Email and video conferences were our means of communication. There were no project management tools used, however, we used a tool for finding bugs and other technical problems.

What did you find most impressive or unique about this company?

We had a very good experience with their technical team; they were able to resolve our issues and answer all of our questions. Also, they helped us think about things that weren't within our scope, such as the connection between other programs and the website.

Are there any areas for improvement or something they could have done differently?

No. Don't forget to stay in touch with your project manager to ensure that you get the most out of all the resources.