Advanced Engineering at the Speed of Nearshore

Bronze
VERIFIED

PSL operates at the intersection of drive, quality and innovation. As a purpose-led organization, we strive to become your strategic software engineering partner. Our goal is to help you achieve your technology vision by embodying a delivery-focused mindset supported by over 30 years of proven experience and nearshore proximity.

With over 720 developers, our clients get access to nearshore teams committed to agile principles and a DevOps mindset. We focus on building long-term partnerships and solving tough engineering challenges in areas like machine learning, automation, performance, and more.

And, while we love software, our mission goes beyond it. At our core, we aim to make a positive impact on our clients, employees, communities and the world through technology.  

Services

  • Agile Software Development
  • Nearshore IT Outsourcing Teams
  • Test Automation and QA
  • DevOps Adoption and Acceleration
  • Cloud Architecture Design and Implementation
  • Software Reengineering

Recognitions

  • 2019 the Best of the Global Outsourcing 100 - IAOP
  • 2018 the Global Outsourcing 100 - IAOP
  • Software Excellence Award from the European Software Institute
  • Watts Humphrey Software Process Achievement Award recipient (only company in Latin America)
  • Clutch – Top Custom Software Developer in Latin America

Ready to leverage nearshore development teams? We’d love to hear from you.

Contact us at [email protected]

 
$75,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
1986
Show all +
Medellín, Colombia
headquarters
  • Cra 42 (Aut. Sur) No. 72 - 11 4to piso
    Medellín, ANT
    Colombia
other locations
  • Dallas, TX 75234
    United States
  • 154 Grand St.
    New York, NY 10013
    United States
  • Calle 98 No. 22 - 64 Of. 1114
    Bogota, CAM 00000
    Colombia
  • Av. Insurgentes Sur 1571 Piso 4 San José Insurgentes
    Mexico City
    Mexico

Portfolio

Key clients: 

Fortune 500:

  • Brinks
  • BMC Software
  • Deloitte
  • Panama Canal
  • Arris
  • Bridgestone

Enterprising mid-sized clients:

  • HERE
  • Salesforce
  • Cadreon
  • LoanLogics
  • Xtiva
  • Safefleet
  • Xenial
  • GTL

Startups

  • ERP Cloud Libera
  • Quienmepresta

PSL's Performance Tool Drives Innovation and Reduces Data Processing Time from Days to Minutes

PSL, a purpose-driven software development outsourcing firm, is one of the leading companies tackling the challenge of performance testing and analysis. To help guide and streamline the performance engineering process, PSL’s performance engineer team created Performance Explorer, PSL’s proprietary performance testing management tool. The tool aids engineers in collecting and analyzing performance data, helps to inform

predictions for future application behavior, detects risks such as memory leaks, and optimizes data processing efficiency.

Ready to innovate faster? Schedule a call with PSL.

Read the full case study

Multi-channel Chatbot Automates Interactions with Up to 3,000 Users a Month

Our client, a leading international airline, was looking for a high-tech solution to their customer service needs to ensure a frictionless and positive experience for their thousands of customers a day. Through a partnership with PSL, a leading nearshore software development outsourcing company, they were able to leverage advanced engineering concepts and technologies to create a multi-channel chatbot, thereby

transforming the way users connect with the company and improving the customer experience by eliminating wait times and reaching a wider audience. Step into the world of Chatbots. Meet with our experienced team.

Read the full case study

Cutting Deployment Times by 50% and Infrastructure Costs by 30%

A global geolocation company with offices in the US and Europe, wanted to adopt DevOps but was finding it challenging to staff and scale their fast-paced projects locally. Rather than outsource their DevOps adoption through a traditional, vendor-client outsourcing relationship, the client leveraged PSL's DevOps capabilities by creating hybrid teams, allowing them to realize the benefits of shorter development cycles,

faster response times, and a more collaborative work environment.

Take your DevOps adoption to the next level.

Meet with our DevOps Experts.

Read the full case study.

Geolocation Company Increases Efficiency in Database Queries by 87%

The client, a global geolocation company with offices worldwide, receives millions of data points per second. With this amount of information at their disposal, they were interested in developing mechanisms to leverage data in order to scale tools capabilities and provide greater value.

The client turned to PSL, a leading nearshore software development outsourcing provider, to build a team of highly skilled

data scientists who could leverage machine learning algorithms, Big Data platforms, and data analytics to craft a highly interactive location services platform for professional and novice users, turning big data into valuable insights.

Ready to make the most out of your data? Schedule a call with PSL.

Read the full case study.

Performance Engineering Practices Improve Systems Performance by 200% in 6 Months

PSL’s client, a leading provider of integration software, achieved improved and consistent performance in complex, high-load products by deploying a team of highly skilled nearshore performance engineers. The nearshore performance team increased the number of test executions, enhanced analysis processes, and improved system performance across the board by applying data-driven insights from automated

testing.

Ready to build high-performing applications? Meet with our performance engineering team.

Read the full case study.

Reviews

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Dev Projects for Corrections Software Company

"PSL’s process was something to behold. We learned a lot from it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2014 - Ongoing
Project summary: 

Over the past 2 years, developers from PSL Corp have completed several projects and are currently rewriting the frontend of a large management tool for a correctional software company.

The Reviewer
 
501-1000
 
Reston, Virginia
Kevin Doyle
Manager, Global Tel*Link
 
Verified
The Review
Feedback summary: 

PSL's team has taught the client about Scrum management and new technologies/frameworks. They have integrated seamlessly with the client's in-house team and their products have very few bugs. Other groups within the company have hired PSL for separate projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

GTL is the nation’s leading software company for corrections. We do software for jails, prisons, and everything to do with corrections.

I am the group manager for OMS, which is our jail management software product. The system goes into the facility and is used by correction officers to track inmates on a day to day basis. Everything that the inmates do is tracked using the OMS.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PSL Corp?

We saw an enormous amount of growth in a short period of time with new business. Each new customer has specific customizations written into the contracts and we’re obliged to build them quickly. When we initiated our relationship with PSL, we had just signed several agreements with some very large customers. They had a lot of custom development requirements and we needed to be able to scale up quickly. We’re also in the midst of a technology upgrade with our application’s front-end, which was becoming very stale. We lacked the expertise in newer technologies and frameworks.

SOLUTION

What was the scope of their involvement?

The OMS product is huge. For my group, that was the only project that they worked on, but the OMS product was made up of many small projects. They’re too numerous to name. The biggest project was the front-end rewrite and that’s still ongoing. For the first year, a group of 5 engineers operated independently as a Scrum team. I would feed them requirements and they would build it. In our second year, we began embedding them with our in-house development staff. They have Agile/Scrum experience at PSL. We were a traditional Waterfall shop, but we were anxious to move more towards the Agile/Scrum framework. In embedding their engineers with ours and vice versa, we were able to get some of that Scrum experience on all of our teams. We had 1 QA, 1 Scrum master, and 4 developers. The Scrum master was also a developer.

How did you come to work with PSL Corp?

We evaluated several developers and it came down to 2 in the end. Both seemed to be very capable. We gave each a sample project and asked how they would break down the project and perform the development. PSL came back with a very impressive presentation. They broke our project into user stories and outlined exactly how they would do it. The other one was a little more nebulous so it wasn’t nearly as impressive. PSL did a better job overall.

One of the things that was appealing about PSL was that we could scale up and scale down as needed versus bringing people on board in our in-house shop. Scaling down is much more difficult when we hire employees. PSL also had a lot of the expertise that we lacked, so we were able to have them spearhead that project in revamping our front-end.

How much have you invested with PSL Corp?

We spent between $50,000 to $60,000 a month. It started smaller than that, though, and has ramped up. We have several resources from PSL right now. In total, it has cost between $200,000 and $1,000,000.

What is the status of this engagement?

We started in September or October 2014. In October 2014, we had our big onsite kickoff where they came and visited us. I think our relationship may have actually started a couple of weeks prior, in September. We’ve had a relationship with PSL for over a year now.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It’s been difficult to measure. Probably the biggest successes were a couple of projects in the first year that they ran with. We needed a kiosk application to do a very specific function. We gave them the requirements and a couple of months later, we had working software. Similarly, they did some new modules in our OMS application. It’s more difficult to track now that they’re embedded in our team, though. Since we have collaborated to build software, we have been producing at a very high level. The bug count is very low with PSL. When they give us software, it’s quality software. When there are bugs, they get fixed quickly.

How did PSL Corp perform from a project management standpoint?

In the last year, we’ve adopted the Scrum process and PSL was a big part of that. PSL’s process was something to behold. We learned a lot from it, picking up a lot of pointers from the way they did Scrum versus just reading about Scrum. We were able to see it firsthand as they were building software for us. That was always very nice. Also, when we needed estimates, they were very quick to get us accurate estimates and then deliver upon them.

What did you find most impressive about PSL Corp?

PSL is really the only offshore development team that I’ve had any chance to work with so I don’t have anything to compare it to. I am a very satisfied customer, though. We’ve been very happy with our relationship with PSL. We were impressed with the front-end rewrite project. Our in-house staff had very little experience with new frameworks and they were able to help us identify the correct frameworks to use, and then start building first prototypes and actual pages of the software application using new technologies. PSL even did a few proof of concept modules with different types of technology so we could do make comparisons. That was very beneficial since we didn’t have that knowledge in-house. PSL has a UX team at their disposal, so there were a couple times where they were able to go and talk to their in-house usability experts and point us in the right direction.

Are there any areas PSL Corp could improve?

An area where we’ve had a couple complaints was continuity in the teams. There was some turnover when we were really getting into a groove with the team we had. As a result, some of the key employees that we liked either left PSL or moved to a different project within PSL. We would have preferred to have some of that continuity, but that’s a problem that every development shop faces. The same applies to our in-house staff. I’d prefer to have the same group the whole way through, but people come and go. We had a few different bodies moving around from 1 team to another or people leaving the company altogether.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve gotten everything in a timely manner.
  • 5.0 Cost
    Value / within estimates
    We’re getting very good quality for the money we spend.
  • 5.0 Quality
    Service & deliverables
    I am very happy with the quality and the speed at which it’s delivered.
  • 5.0 NPS
    Willing to refer
    In fact, several other groups within our company have begun using PSL for some of their projects.

Software Development for Healthcare IT Company

"We don't think of it as a project; we think of it as a partnership."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

PSL provided technology architecture, data development, and QA services in the design of a new platform and suite of applications. They are currently completing the first level of the platform.

The Reviewer
 
51-200 Employees
 
Colorado
Michael Richardson
CIO, Xtiva Financial Systems
 
Verified
The Review
Feedback summary: 

Although the project is ongoing, the client's alpha testing has recieved positive feedback. PSL has great project management practices and a strong culture that fosters collaboration and camaraderie.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

I work with Xtiva Financial Systems, which is the industry leader in compensation solutions for dealer-broker organizations in the financial services market. Xtiva's been operating in that market for almost 20 years and our customers are typically banks and other financial institutions.

What is your position?

I'm the CIO of Xtiva and a board member. I stepped into the CIO role this year to help accelerate a massive technology platform development project that Xtiva has been planning on investing in for a couple of years now. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with PSL?

We engaged PSL a couple of years ago [in 2014]. We were looking to evaluate a number of different external resources to augment our goal of developing a completely new technology platform and a new suite of applications essentially to replace the legacy solution that we've built in-house and expanded during the last 18 years or so. We'll be producing a whole new generation of industry-facing solutions for financial services that are based on a very advanced technology platform and a very flexible application development suite. That's the context of our interaction with PSL.

SOLUTION

Please describe the scope of their involvement in detail.

We've put the technology architecture together with PSL's help – a combined team that really represents the complete end-to-end development cycle. For a services point of view, we engaged PSL from the top down in terms of technology architecture as well as application and data development and QA [quality assurance] services. The teams that we have organized within PSL represent an extension of our own company and a complete end-to-end development team, not just QA testers or some coders.

How did you come to work with PSL?

We were actually referred to them through organizations that we came into contact with in South America. We were looking for just the right kind of partner to work with to engage not as an "outsource," but to engage as a true development partner. That's when we decided that PSL would be the appropriate partner based on their technical capabilities, and also their willingness to work within the framework of our particular flavor of agile methodology. They have the right level of engagement that we wanted to have with a development team, and they became a very tight extension of ourselves rather than a hands-off, outsource-type relationship.

Could you provide a sense of the size of this initiative in financial terms?

I'd rather not go into the financial side. I will say that we have on the order of 25 people working on the project.

What is the status of this engagement?

We began exploratory work with them on the architecture I think just about two years ago. Currently, we are involved with completing the first level of our platform and expanding a set of applications on that platform. We expect to be in the market with this new solution at the end of this year.

It was a series of exploratory projects and platform developments for the first two years. We've ramped up the project this year, and we expect to finish this year in the market and then continue at this pace, possibly adding resources to the team in the years to come. We don't think of it as a project. We think of it as a partnership. It's a continuum.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I think probably the best time for us to answer that will be toward the end of the year. We've done some alpha testing with a BI [business intelligence] component of our solution and received very positive responses. We do expect that the volume of work that we'll be able to handle, and the performance of this new system will be orders of magnitude more scalable than anything that we've been able to produce before. It's a paradigm-shifting platform, so it's hard to put direct numbers on the product until we're actually out in the market with the customers.

How did PSL perform from a project management standpoint?

We're very pleased with their approach to project management. Our organization has been going through what I would call a business transformation, moving from a traditional waterfall approach to a more agile approach to business. It's been beneficial to gain experience from the PSL project management team. Our scrum master, for example, is an expert at that delicate balance between process and diplomacy and has done a very good job of helping a number of people on the Xtiva side of the equation pick up and learn the agile process in a practical way.

I have to say that Jorge [Aramburo], the founder of the company, and Alejandro [Vasquez], our relationship manager, are really good, really responsive. They understand the software industry and how to help companies who are in the service of other companies like ourselves develop a platform and adapt new technology. There was a good chemistry from the beginning.

What distinguishes PSL from other providers?

There are a couple of things I'd like to highlight. One is I think they've been extraordinarily flexible in working to adapt to Xtiva culture. Often in working with other third-party sources, we've had issues in communications or in synchronization internally versus externally, and PSL has turned out to be very easy to work with. They've helped introduce some best practice and been very patient while we go through growing pains on the Xtiva side. That's a big plus.

The other is that the culture is very positive. The organization seems to do a good job of engaging and retaining its staff. There's a lot of focus on training and camaraderie among the staff, so there's a nice family feel to the culture at PSL. They're not as sterile or corporate or hyper-devoted to the process as we've seen in other organizations. They do a nice job of importing the Colombian culture, to the team, and that's been very beneficial. It helps with cohesion in the team and supporting one another to achieve some very challenging goals.

Is there anything PSL could have improved or done differently?

I would say that we've worked with them to embed the team into our organization I think to a deeper level than they might've been used to. Exporting that idea to other engagements will be good. I think that the Xtiva engagement has been a bit unusual in that regard, but I think that by applying that, they'll actually be able to serve even broader groups of people.

It's always a competitive recruiting environment. We've come to them from time to time to help scale up, for example, and sometimes that can be a challenge because we typically are looking for very senior skill sets, and often in specific niches of the technology. We've pushed the envelope on resources in that regard and, as long as they continue to grow their tech resources, they'll end up being unique in the Colombian market in terms of some of the technical skills that we're developing there.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They offer great value for the money.
  • 5.0 Quality
    Service & deliverables
    They are really good.
  • 5.0 NPS
    Willing to refer
    I am highly likely to do so.

Software Development for Risk Management Firm

"We could not hope for a better collaboration."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2015 - Ongoing
Project summary: 

PSL provides additional resources to implement SQL data visualization and make a portfolio application's content more accessible. They supply both UI and back-end developers. 

The Reviewer
 
1001-10,000 Employees
 
San Francisco Bay Area
Senior Product Manager, Risk Management Firm
 
Verified
The Review
Feedback summary: 

The team from PSL has helped enhance reporting accuracy and deliver better products to customers. They work independently, uphold exacting quality standards, and devote as many hours as necessary to projects. Their scrum master excells at assigning work efficiently.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Our risk management company monitors catastrophes and provides insights for the insurance industry. We provide custom information for possible distribution of losses in order for institutions to prepare themselves for these scenarios better. We have offices spread out around the world for both our portfolio management teams and software development teams.

What is your position?

I am one of the managers.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with PSL?

We needed to bring in additional resources and had a hard time hiring staff. 

SOLUTION

Please describe the scope of their involvement in detail.

There are a scrum master, three UI [user interface] developers and two back-end developers assigned to us by PSL. They help us implement data visualization into our application in order for our clients to understand the composition of their portfolio by looking at a set of SQL [structured query language] queries in a different way.

How did you come to work with PSL?

They were recommended to us by a consulting company that we hired for this purpose. We needed a team with a similar set of skills to our internal ones. They needed to be onboarded quickly and work within a close time zone to ours. Colombia is only a couple of hours ahead, so that was perfect. When I came on to the project, it had already been decided that we would be working with PSL.

Could you provide a sense of the size of this initiative in financial terms?

Their rate is $50 per hour for a scrum master and around $40 per hour for their developers.

What is the status of this engagement?

We started working with PSL in March 2015. The relationship is ongoing. We've been pleased with their work and have renewed our contract.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

They have helped us enhance the reporting in our products. PSL is an independent scrum team. Although we communicate with them on a daily basis, they are autonomous, able to isolate chunks of work, and assign them to their own team. Our local developers can thus work on other elements of the application. They've given us a kind of wow factor that has been a significant advantage when showing the work to clients.

How did PSL perform from a project management standpoint?

We found that it's easier to hire outsourced front-end developers than it is to get back-end ones. It is easier to integrate them to the team and have a more collaborative effort. Having a scrum master has helped tremendously.

What distinguishes PSL from other providers?

We've received the best outcome we could hope for. PSL is highly engaged and provides us with a scrum master that helps organize things. He acts as an engineering manager, which is helpful. The team is responsive, and if we have upcoming demos, they will put in the necessary hours for supplying us with the needed functionality. English is not their first language, but they've done as well as could be expected. We could not hope for a better collaboration.

Is there anything PSL could have improved or done differently?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    There have been a couple of issues but, overall, the work is good.
  • 5.0 NPS
    Willing to refer

Web Application Development for Software Solutions Firm

"They became part of our team and treated the product as if it was their own."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2012 - 2017
Project summary: 

PSL Corp. assisted in development of an IT service management solution. They documented use cases, wrote Java code, and provided quality assurance and automation.

The Reviewer
 
1001-10,000 Employees
 
Houston, Texas
Senior Manager, Software Solutions Firm
 
Verified
The Review
Feedback summary: 

PSL Corp. always managed projects intelligently and strived for continuous improvement. Their accountability and professionalism stood out, and their staff effortlessly integrated with the in-house team. They worked long hours to deliver an outstanding product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a software development company located in Texas.

What is your position?

I am the senior manager.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with PSL?

We needed additional development resources for an IT service management solution.

SOLUTION

Please describe the scope of their involvement in greater detail.

PSL gathered use cases for our business analysis software and wrote the Java code for it. They provided quality assurance and automation as well. PSL worked using Scrum methodology and also helped us improve our processes.

We were looking to rewrite the old version of our software using Java, with some improved design and capabilities. It had previously been written using Perl.

How did you come to work with PSL?

Because of cost, we started looking for companies outside of the United States. We went through a due-diligence process for finding different vendors and came to choose PSL. We gave them and another vendor the same proof-of-concept project. At the end of that process, we decided to hire both companies.

Could you provide a sense of the size of this initiative in financial terms?

I do not have this information.

What is the status of this engagement?

We started working with PSL in 2012. They were already working on the project when I joined the company. Our relationship lasted for five years.

When we initially hired them, we were a much smaller company and were looking for vendors exclusively for our own products. We were acquired by our parent company, which has contracts with different vendors. This is the only reason we're not still working with PSL.

RESULTS & FEEDBACK

How did PSL perform from a project management standpoint?

PSL was very pleasant to work with. They are happy and professional people, which makes them very productive. There were times when we needed to meet a deadline fast. Without asking us, PSL worked through the weekend in order to get it done. They became part of our team and treated the product as if it was their own. They wanted to see it succeed.

At one point, there were over 100 people working on development, quality assurance, automation, business analysis, and so on. When our relationship ended, because they had hired good people, they were able to move them to other projects, instead of terminating their employment. I got the sense that PSL doesn’t hire employees just to fill a project, instead they’re aimed at acquiring long-term employees. People working for their company felt secure as a result.

They integrated with our processes very well and worked together with us to find the best solutions. Compared to other vendors, especially in Europe, this is a great advantage.

What distinguishes PSL from other providers?

We worked with two developers at the same time, and the main quality that made PSL stand out is that they were continuously improving. They ran surveys for this purpose and acted on them. I always felt that they were telling me the truth and trusted them whenever they told me what would work and what wouldn't. Whenever we had issues with any developer, they took care of it either by coaching them or having that person assigned to a different project. PSL integrated with our processes very well. Their English, for the majority of the team, was very good from the beginning. The ones that didn't have a good enough level improved quickly. This again speaks to their continuous strive for improvement.

Is there anything PSL could have improved or done differently?

Every member of our team was hardworking and did a good job, but not everyone was highly technical. This is the only point of improvement for PSL.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    I know that we received a high value at the end.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development for Colombian Financing Company

"I've worked in IT projects across the globe, and they're one of the best I've seen."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2013 - Ongoing
Project summary: 

Using Eureka and Jbrain, PSL Corp. updated a financing firm's legacy system in order to increase efficiency and comptitiveness.

The Reviewer
 
Colombia
Jonathan Sanchez
Managing Partner, Initium LLC
 
Verified
The Review
Feedback summary: 

The updated platform was implemented successfully despite large structural changes within the client company. PSL Corp. impressed with their business mindset, forward-thinking approach, and world-class agile development expertise.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Initium LLC is a consulting firm.

What is your position?

I am the owner of the firm.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with PSL Corp.?

PSL Corp. assists us with development work for a consumer financing company in Colombia. They offer sub-prime lending for motorcycle financing, and were using a legacy system that needed to be improved in order to maintain their competitiveness.

SOLUTION

Please describe the scope of their involvement in greater detail.

The project took two years of development and went into production in December of 2015.

They worked using platforms called Eureka and Jbrain which allow them to spend most of their time on the requirements and understanding exactly what they want to do. The software uses industry-standard databases, lets you make adjustments quickly and create prototypes. It allows you to spend time not reinventing the wheel, but making the wheel go faster.

How did you come to work with PSL Corp.?

We wanted to work with a local company. We'd collaborated with them on smaller projects and liked the quality that they could provide.

The software that we use is essential to our business, and we can't afford to take any chances. This is one of the main reasons that the company we were contracting for, chose to use legacy software: even if it's outdated, you know it works.

Could you provide a sense of the size of this initiative in financial terms?

Our total cost for the current project is around $2,000,000.

What is the status of this engagement?

We first started working with them three years ago. Our current project started two years ago. Our work will probably continue throughout the next year on things that we knew had to be done but for which we didn't want to hold up the production process.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The platform just went into production. When we first started, our company went through a massive change in terms of policies, people and approach. PSL Corp. was able to adapt very well to those changes.

What distinguishes PSL Corp. from other providers?

They have an amazing team. I've worked in IT projects across the globe, and they're one of the best I've seen, being on par with companies like HP and IBM. They're able to understand the business and offer results that are better than what you asked for. They think ahead.

Is there anything PSL Corp. could have improved or done differently?

They need to make sure that they manage their clients' expectations around the development process. Their Agile-based process is very good, but it requires an educated consumer, one that understands what is required of that process. PSL Corp. needs to assign the right persons to match up with the client and manage expectations in terms of what the process can and cannot deliver.

What it cannot deliver is a fixed-price system. Most non-IT users, us being no exception, don't really know what they want. As a result, you need to build those factors into the process.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design & Development for Wellness Company

"PSL has become my team. They’re just an extension of who we are."

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2015 - Ongoing
Project summary: 

PSL Corp. provided augmentary design, development, and user interface services for a web- and mobile-based platform. Their goal was to improve the flow between customer and distributor.

The Reviewer
 
1,000-10,000 Employees
 
Idaho Falls, Idaho
Troy Hiltbrand
Chief Digital Officer, Kyäni
 
Verified
The Review
Feedback summary: 

PSL Corp. delivers uniformly exceptional business analysis, development, and quality assurance. Their designs and code always meet very high quality standards. A proven record of success has made them a part of the internal team rather than an external entity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Kyäni is a multi-level marketing company. We are based in Idaho Falls, Idaho, but we have operations around the world. We have three major markets. We are in the Asia-Pacific market in Japan, Korea, Australia, China, Taiwan, Hong Kong, the Philippines, Malaysia, and Singapore, having offices in many of those countries. Our second market is Europe, and covers Italy, Germany, Sweden, Denmark, Finland, Serbia, Croatia, Macedonia, Russia, Ukraine and Turkey. We have offices in Turkey, Serbia, Italy, Germany and Sweden. Finally, in the North American and Latin American market, we are in the United States, Canada, Mexico, Honduras, El Salvador and Colombia. So we have a lot of coverage in terms of countries, time zones and languages.

We have independent representatives who resell our product. They’re spread out throughout all of these markets. They do marketing and sales, and then we do operations and product fulfillment.

What is your position?

I am responsible for our digital business.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with PSL Corp?

I started with Kyäni about ten months ago. I was asked to develop innovative ways our distributors could become more effective, ways that we could improve both the customer and distributor experience and interaction. We wanted to build leading edge capabilities that would be new to the industry.

I am at the same level as the Chief Information Officer, who has an operational team that focuses on the day-to-day management of IT, but I didn’t have my own team. As I started to put together ideas and concepts around a suite of tools that we could utilize for distributors, I knew that I would need to identify a partner.

SOLUTION

How did you come to work with PSL Corp?

Because our organization is cost sensitive and simply does not have a large budget to support development, and since we needed to move quickly, I started looking at nearshore and offshore options. I didn’t really want to go offshore because of the time zone difference. I wanted to look at nearshore options because I wanted a partner that I could interact with on a real time, daily basis, which would have been very difficult if we were facing a major time zone difference.

We did initial interviews with all three of our options to understand their skills, their work force and their clientele, after which we narrowed our options down to two—the one in Argentina and PSL. We then did some additional follow-up conversations that were more architectural and technical in nature. We brought in our developers and their developers to have peer discussions about the actual technologies and methodologies they were using. Both of the firms were very strong.

The deciding factors that led us to choose PSL were that they were an engineering-focused nearshore partner. We could tell that they had in-depth technical skills. Since working with them, I’ve been able to go onsite and spend some time with their team and have spent many hours on the phone and on Skype with them. I’ve come to realize that not only are they sound architecturally and in engineering, but they also have a positive corporate culture that helps reduce attrition and increase employee satisfaction.

Could you provide a sense of the size of this initiative in financial terms?

We’ve spent somewhere between $80,000 and $100,000 working with PSL. Over the next couple of months, we’ll be ramping up a bit to meet some of our targets.

What is the status of this engagement?

After we had done all of the initial vetting and interviews, we started working with them in the first part of April [2015]. The relationship is ongoing.

RESULTS & FEEDBACK

Could you share any statistics, metrics or other feedback from this engagement?

I’ve been very impressed with the quality of PSL's work. One of the things that, for me, has been a differentiator is that a company of our size doesn’t have the luxury of maintaining an in-house team of business and quality assurance [QA] analysts, architects and developers. All we can afford is a couple of developers, throw a problem at them and hope we get results. Since we were able to go nearshore, we were able to get a more price-competitive structure.

PSL provides us business analysts that work upfront; that’s been very helpful because by the time we get into the development cycle, we know what the designs should look like and what the requirements will be. PSL also has the luxury of a QA group, that not only looks at the quality of the code, but also has been very instrumental in making sure that the design product looks like the initial wireframes. Their designers are very competent and very effective. When they deliver wireframes, I have high confidence that when the product gets done, it’s going to look like those wireframes, and I think that’s been one of the factors for our success.

Even beyond the technical soundness of the product, the user interface looks good. As I’ve taken this set of tools out to our distributors, the first thing they say is that the product looks so much better than anything they have ever had before. Their first impression of the tool set is positive, and as they start to get into the capabilities that exist in the product, they see that the maturity of the solution matches the design.

The bottom line is that both our executives and our distributors have been happy with the results. It’s been a good partnership.

What distinguishes PSL Corp from other providers?

What I think is unique about this relationship is that the resources at PSL are an extension of our team here in the United States, and the interaction I have with them is like the interaction I have with our other developers, whether they are across the street or across the world. PSL has become my team. They’re just an extension of who we are; I don’t look at them as just another company that’s doing our software work. These are my people that I’m working with to deliver results.

Is there anything PSL Corp could have improved or done differently?

Not really. However, we want to push them outside their comfort zone so we can see new types of results.  It will be interesting to see how quickly they can pick up on a new set of skills and support us. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to a number of colleagues outside the company. Unfortunately, the colleagues that I’ve recommended PSL to, work for the national government and so nearshoring is not an option for them.

Automation Services & Quality Engineering for IT Firm

“They are open and proactive about meeting our needs.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

Subcontracted resources from PSL Corp. augment a team that works on open-source software. They focus on quality engineering and automation for continuous release cycles.

The Reviewer
 
51-200 Employees
 
San Francisco Bay Area
Sudha R. Ponnaganti
Head of Engineering Services, CoreOS Inc
 
Verified
The Review
Feedback summary: 

PSL Corp. has proven to be a reliable and proactive partner. The team excels at resolving urgent requests and providing flexible solutions. Their transparency and responsiveness foster a seamless collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the head of engineering services divisions for an IT firm that was recently acquired by another company. We focus on quality engineering, automation, release engineering, developer tools, and service management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PSL Corp.?

We needed to ramp up the automation for continuous release cycles.

What were your goals for this project?

Our goal was quick automation.

SOLUTION

How did you select this vendor?

We reviewed a few vendors in the EU, Asia-Pacific, and South America. We selected PSL Corp. because they provided an overview of their completed projects.

Describe the project and the services they provided in detail.

They provide automation services for our products.

What was the team composition?

We’ve worked with about 14 people from their team on various projects.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

PSL Corp understands and accommodates all of our requirements. They are open and proactive about meeting our needs.

How was project management arranged and how effective was it?

We have regular weekly calls with their project managers to discuss mutual concerns. It’s an excellent arrangement, and we know exactly what they expect from us. Their team is great to work with and highly professional. They make sure that our team is comfortable.

What did you find most impressive about this company?

We’re impressed with their professionalism, integrity, and transparency. They are focused on delivering good work, not just getting your money.

Are there any areas for improvement?

Initially, the team required some fine-tuning and adjustment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Colombia
ID
890.923.937-6
Date of Formation
Mar 13, 2000
Last Updated
Apr 18, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
17
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
April 17, 2019