Smart Solutions, Expert Customer Care.
PSI Contact Center is a niche contact center located in West Bloomfield, Michigan. We have over 125 agent stations and specialize in all forms of corporate communications - telephony (inbound and outbound) - email response via message inquiries or contact us page. Our specialty is trouble-shooting complex consumer and dealer/installer/business issues. Customer Care, Tech Support, Warranty Processing, Replacement Part Fulfillment.
PSI's Mission is to Streamline our clients operations Guaranteeing Cost Savings and Increasing Customer Service. Often we provide a 30% call cost reduction in the first 6-months in working with a new customer!