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Genuine, Appropriate, Correct.

4.9
6 reviews

Propr is a results agency. We deliver custom and holistic creative strategy and outsourced marketing leadership, serving as a catalyst for confident growth. We specialize in brand strategy, digital design, web design,  ecommerce, and digital marketing.

 
$10,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2014
Show all +
Baltimore, MD
headquarters
  • 4717 Harford Road, 2nd Floor
    Baltimore, MD 21214
    United States
    215-939-2155

Portfolio

Key clients: 

Webb Mason Analytics, Wyndridge Farm, JHU, Cecil County Public Library System,  SC&H Group, Gunther & Co.

Wyndridge Farm Brewing Branding

A complete brand strategy followed by extensive design efforts have ignited Wyndridge Farm Brewing’s growth potential.

WebbMason Analytics Activated for Growth

Strategic creative and marketing for WebbMason Analytics, a big data analytics firm. webbmasonanalytics.com

SC&H Group Corporate Rebrand & Website

A full brand evolution for SC&H Group, a financial consultancy, to tell the accurate story and position the form for sustainable growth.  schgroup.com

Reviews

4.9
6 reviews
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Branding & Website Design for Real Estate Company

“I was impressed with how quickly Propr Design achieved quality results.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2019
Project summary: 

Propr Design led a rebranding effort. They created a new logo, redesigned the website, and wrote web content according to specifications.

The Reviewer
 
1-10 Employees
 
Baltimore, Maryland
Jeffrey Ratnow
Founder, Site Insight
 
Verified
The Review
Feedback summary: 

The website has received positive feedback on its design, thanks to Propr Design’s insightful process and creativity. They were highly efficient, eager to help, and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Propr Design?

I hired Propr Design to redesign my branding and website.

What were your goals for this project?

I wanted to create a professional image.

SOLUTION

How did you select this vendor?

Bob (President & Creative Director, Propr Design) and I went through the same small business program. We had a good conversation, and he quoted a fair price, so we started right away.

Describe the project in detail.

Bob interviewed me to get to the root of my services, appeal, and market advantage. Together, we selected the design and colors for the website and logo. Propr Design also wrote content and gave instructions on how to edit the website on WordPress. My services are nuanced and hard to describe, so it took a lot of conversations to hone in on what needed to be published. We worked back and forth on the copy, layout, and images.

What was the team composition?

I worked with Bob and his sub-consultant copywriter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I have received many compliments on the website.

How effective was the workflow between your team and theirs?

It was great. The Propr Design team was responsive. Bob was patient and asked thought-provoking questions.

What did you find most impressive about this company?

I was impressed with how quickly Propr Design achieved quality results. I thought it would be a long, painful process, but Bob was efficient. I also loved his creativity. He even came up with an awesome catchphrase for the firm.

Are there any areas for improvement?

His office doorbell is not a good way to reach him. He needs to talk to his landlord.

5.0
Overall Score It was a great experience. I like Bob and consider him a friend now.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Bob met his schedule as promised.
  • 5.0 Cost
    Value / within estimates
    Bob adjusted the scope to fit my budget.
  • 5.0 Quality
    Service & deliverables
    Propr Design delivered a polished product. The copy was right, and the colors were done well.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them a few times.

Collateral Design for Marketing Company

"Propr Design was responsive and easy to work with."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Apr. 2019
Project summary: 

Working from existing collateral, Propr Design created graphic designs for sales case studies. 

The Reviewer
 
1-10 Employees
 
Denver, Colorado
Janette Lonsdale
Content Strategist, The Red Stairs
 
Verified
The Review
Feedback summary: 

The end client was so satisfied with the results that they continued working with Propr Design. The team was organized, prompt, and creative. They fully understood the challenges, collaborated seamlessly with other teams, and delivered every task quickly. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The Red Stairs is a creative agency dedicated to content. We create it, manage it, plan it, and use it strategically to help our clients attract great customers. I'm the company owner, responsible for content strategy and development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Propr Design?

My client was a large marketing agency that wanted case studies for its sales team. We developed the content and engaged Propr Design to create a visual language and execute the graphic design.

What were your goals for this project?

I wanted the designs to support and enhance the stories we told and show the quality of my client's work. The client wanted collateral that would help the sales team close new deals.

SOLUTION

How did you select this vendor?

I had worked with Propr Design before and was always impressed with the quality of their work and their uncanny ability to translate client needs into visuals. They always deliver highly creative work that is appropriate for the client and market. I'm fussy about the partners I bring to my clients, but I knew they would be a great fit for this project. 

Describe the project in detail.

They reviewed existing collateral and created graphic designs for case studies. The new look reinforced the copy and expressed the quality of work my client does for customers. 

What was the team composition?

The core team had an account manager and designer. The owner oversaw the entire project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My client was so happy with the designs that they began working directly with Propr Design on new projects. We continue to collaborate with them on case studies and marketing collateral.

How effective was the workflow between your team and theirs?

Propr Design was responsive and easy to work with. They kept the lines of communication open. The workflow was smooth and organized, which made it fun. Even though we were independent, we worked together to deliver seamless service.

What did you find most impressive about this company?

Propr Design was highly creative. They listened carefully to our challenges and goals, then turned projects around in good time. I was always well-informed. I work with many graphic designers, and they stood out from the crowd.

Are there any areas for improvement?

Propr Design provided an excellent service. I can't say enough nice things about them. It's always a pleasure to do business with them, and I look forward to working with them on many future projects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding Guidelines for Nutrition Company

"We came away from each session with new and exciting ideas for the brand’s future."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Mar. - Apr. 2019
Project summary: 

Propr Design generated a brand guide that included a tagline, designs, and customer research. The team provided recommendations after completing a series of interactive discussions.

The Reviewer
 
1 - 10 Employees
 
Rockville, Maryland
Owner, Nutrition Company
 
Verified
The Review
Feedback summary: 

The ideation process was enjoyable and led to superior results that distinguished Propr Design from other providers. New branded content has already helped raise new capital for the product. The team’s interactive approach was a notable strength because thorough discussions ensured optimal results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a nutrition company. We manufacture minimal-ingredient energy bars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Propr Design?

We hired Propr Design to create a brand foundation guide. Our company had an established brand, but we never did a deep dive into our identity and values. The PDF document needed to communicate our values to our business partners and articulate the voice of the company via color palettes.

SOLUTION

What was the scope of their involvement?

We had a few meetings at their office, spending 3–4 hours going through questions, looking at customer reviews, and putting up Post-it notes. Propr Design leveraged constant word modification to deliver the customer research guide. The final document detailed customer types, their pain points, and desired solutions. Since our company is trademarking the content, we can’t disclose the tagline or too many details about the work.

What is the team composition?

We worked with two people.

How did you come to work with Propr Design?

We received a recommendation from another vendor that couldn’t fulfill our scope requirements. I had interviewed about four other companies but chose Propr Design due to their proximity. Additionally, the team had fair prices and a comparably smaller size. We conducted phone interviews and met for lunch before signing an agreement.

How much have you invested with them?

We spent between $6,000–$10,000.

What is the status of this engagement?

We worked with them from March–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The discussions were the most fun I’ve had working on the business. We came away from each session with new and exciting ideas for the brand’s future. It’s no surprise that our team received customer segments and taglines that we couldn’t have gotten with another agency.

Although we haven’t implemented Propr Design’s recommendations, the tagline had already ignited renewed energy with our investors. We expect to raise a significant amount of capital in the next few weeks.

How did Propr Design perform from a project management standpoint?

The team’s hands-on approach lent itself to rigorous discussions and feedback. Our side maximized results by questioning their recommendations at each stage. We’re now in a good position as a result of that interactive process.

What did you find most impressive about them?

Bob (Founder, Propr Design) has a great mind and demeanor. His process maximized the branding exercises’ potential.

Are there any areas they could improve?

No. We constantly pushed the limit to get to the point we wanted, but that wasn’t necessarily a bad thing. Propr Design was a good fit for that approach.

Do you have any advice for potential customers?

Clients should accept the first-draft deliverables because that equates to giving up value. Do a deep dive into each item to ensure phenomenal results.

4.5
Overall Score We’re pleased with the end result—it’s phenomenal.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met the deadline without a problem.
  • 5.0 Cost
    Value / within estimates
    We saw value in the process and the deliverables. The tagline itself was priceless.
  • 4.5 Quality
    Service & deliverables
    We went through a few editing phases, but ultimately received the document we wanted.
  • 4.0 NPS
    Willing to refer
    Since I’m the face of the company, the referral would need to be for a certain kind of client.

Product Signage Design for Health Beverage Company

"Propr Design was a responsive and effective partner."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2019
Project summary: 

Propr Design designed signage for a consumer product based on an existing logo. The label included instructions and brand images.

The Reviewer
 
11-50 Employees
 
Baltimore, Maryland
Sid Sharma
Co-Founder, Mobtown Fermentation
 
Verified
The Review
Feedback summary: 

The design is set to go live next month. During the engagement, Propr Design was timely and accommodating.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a health beverage manufacturer. Our primary product is Wild Kombucha.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Propr Design?

We hired them to design a kegerator setup for a large grocery client. This included the kegerator and signage.

What were your goals for this project?

We wanted to communicate our brand to the customer while educating them about kombucha and how to fill up a growler.

SOLUTION

How did you select this vendor?

I met the founder at an industry event where he presented on brand identity.

Describe the scope of their work in detail.

Propr Design created the kegerator display design using our logo. This included an illustration showing how to fill up a growler, an additional sign describing the product, and a kegerator wrap bearing our logo.

What was the team composition?

We worked with the founder and a senior designer.  

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The grocery client approved the kegerator design. It will go live in April 2019.

How effective was the workflow between your team and theirs?

Propr Design was a responsive and effective partner. They met every deadline.

What did you find most impressive about this company?

They readily adjusted the work until we were pleased.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding and Content Management for Risk Management Firm

"They took the time to get it right."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Dec. 2018
Project summary: 

Propr Design executed a branding initiative and managed website content. Other deliverables included an initial firm brochure.

The Reviewer
 
1-10 Employees
 
Baltimore, Maryland
Thomas DiBiagio
Managing Director, MB Risk Management
 
Verified
The Review
Feedback summary: 

The branding and message reflected through the business launch, and feedback from customers has been positive. Expect a communicative partner who iterates repeatedly to ensure an optimal solution.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We provide risk management for executives and company boards.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Propr Design?

We needed to establish a brand and website for our business.

What were your goals for this project?

We wanted to launch a successful platform.

SOLUTION

How did you select this vendor?

They were recommended by the director of marketing for a mutual business contact.

Describe the project and the services they provided in detail.

The firm worked closely with us to develop a brand and website content as we moved toward launch. They also developed an initial firm brochure.

What was the team composition?

We worked with several team members from marketing and web design.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They successfully tailored their services to establish a platform and message that reflected the character of our business. We launched several weeks ago and the response from our customers has been very positive.

How was project management arranged and how effective was it?

They had a project manager, who worked with the other team members. Our communication was excellent.

What did you find most impressive about this company?

They took the time to get it right, even when that meant reworking ideas and content.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The firm was always available responsive to suggestions.
  • 5.0 Cost
    Value / within estimates
    The fees were reasonable and they gave a detailed estimate.
  • 5.0 Quality
    Service & deliverables
    The firm is clearly committed to doing high quality work.
  • 5.0 NPS
    Willing to refer
    I would feel very comfortable referring the firm

Web Design and Marketing for a Transportation Company

“Thanks to Propr Designs' marketing efforts, our ridership and online traffic has increased.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

Propr Design redesigned a website and provides ongoing marketing services, including social media, billboards, radio, and other advertising. 

The Reviewer
 
2-10 Employees
 
Salisbury, Maryland
Caroline Presburg
President, Bayrunner Shuttle
 
Verified
The Review
Feedback summary: 

Propr Design made improvements to an outdated website and implemented effective marketing efforts to help the company increase business and online performance. Organized and proactive, they continue to be a valued partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president of BayRunner Shuttle, which provides shuttle service to and from BWI airport. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Propr Design?

We engaged Propr Design for web design, marketing, and rebranding services.

SOLUTION

What was the scope of their involvement?

Propr Design redesigned our website, working with our previous site as a backbone. They've also done some marketing, including Facebook ads, billboards, radio, and advertising at a college. 

What is the team composition? 

We work with three main people, including a project manager.

How did you come to work with Propr Design?

I met the owner of Propr Design at the Goldman Sachs 10,000 Small Businesses program and decided to work with them based on those initial conversations. As a small company, I wasn't sure we could afford their services at first, but it's worked out very well. 

How much have you invested with them?

We've invested about $20,000 thus far. 

What is the status of this engagement?

We've been working with them since around July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Propr Designs' marketing efforts, our ridership and online traffic has increased. According to Google Analytics reports, we continue to see positive growth. 

How did Propr Design perform from a project management standpoint?

They're very organized and keep track of project tasks in Trello, which has been a great collaboration tool. 

What did you find most impressive about them?

Their full-service marketing capabilities set them apart. As a small business owner, I don't have the time to explore different marketing options, so it's been very helpful to work with a vendor capable of finding which types of angles work best for us. 

Are there any areas they could improve?

No. So far, everything's been great. 

Do you have any advice for potential customers?

No. Just give them a shot. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer