We Create Digital Experiences

ProCreator is award-winning design studio comprised of multi-disciplinary design experts delivering user experience, interface design, branding and product development solutions across multi-channel digital touch-points.

We are helping transform and scale businesses successfully through our design expertise & progressive ideas. By translating our ideas into engaging, innovative and user-centered experiences, we empower our clients to leverage the power of design to deliver a compelling user experience to their customers.

We are creators on a mission to make the digital world a beautiful place to see, use, feel and experience.

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2015
Show all +
Mumbai, India
headquarters
  • Tower 1, Seawoods Grand Central Sector 40, Seawoods Railway Station 10th Floor
    Mumbai, MH 400706
    India

Portfolio

Key clients: 
HCL INC. | Nasscom | TATA | ITC limited | Crowdfire | WazirX | Netcore

Visit procreator.design

HCL - Built design system for a Fortune 500 company. Image

HCL - Built design system for a Fortune 500 company.

We created a design system that offered a great degree of consistency between various products while offering its own flair through visual design. Similarly, we created illustration based visual designs that striked right balance between being corporate and modern.
ITC Limited - Giving a facelift to the ITC Masterchef marketing website Image

ITC Limited - Giving a facelift to the ITC Masterchef marketing website

Every ITC MC Product existed as its own brand with its own packaging style, colours and identity. However there was a parent ITC Brand Identity that ties all the children products within itself. We wanted to juxtapose the uniqueness of the individual brands as well retain the cohesiveness with the parent ITC brand in our designs. We therefore retained the fonts from the parent brand guidelines and used every product’s distinct
colours in their respective pages.
Netcore - AI powered growth marketing platform Image

Netcore - AI powered growth marketing platform

Netcore is a global Marketing Technology Company; India’s leading Full-Stack, Omni-Channel Marketing Automation Solution provider offering solutions for enterprises that redefine Digital Marketing & Enterprise Communication. Netcore’s partnership with ProCreator started off with a Netcore offering called Journey Builder . We were tasked with designing a better user experience for this one of a kind complex tool and an
overhaul of their legacy visual designs. The partnership have now extended to other Netcore offerings like Web Personalization, Email Campaigns, Revenue Dashboard, User Behavior Dashboard and various other intricate, complex and multifunctional software as a service and analytics solutions. Journey Builder by Netcore is a Marketing platform designed to help marketers with Customer Lifecycle Management and Engagement. We conducted extensive interviews with Netcore’s end customers as well as their Customer Success Managers to better understand the needs and goals of the proposed software system. We also devised a comprehensive Design System to ease future design & development efforts and to maintain the overall customer experience a consistent one.
Programming Hub - Personal Programming Learning App Image

Programming Hub - Personal Programming Learning App

Programming Hub is one of the fastest growing edu-tech initiative which is a one-stop solution for learning a variety of popular programming languages. The Project: In a world full of apps, websites and various other digital products, often people (non-techies) wonder how these apps are created. Programmers as well as non-programmers alike want to learn or sharpen their skills to be able to create some digital product, be it out
of their passion or in many cases out of job necessity for a better opportunity. This is where Programming Hub comes into picture. It is an Android, iOS and Web app that lets people learn programming on the go. The Challenge: ProCreator had worked on designing V1 of the app which had received huge successs. Within a short span of time, programming hub has become the most widely used learning app in the US and Indian markets with over 4 Million downloads and a million active users worldwide. This time we were tasked with rebranding the app and refining the visual designs and also work on the web application.
Nasscom - Thought leadership platform for the new age business Image

Nasscom - Thought leadership platform for the new age business

NASSCOM is the industry association for the IT and IT enabled products and services sector in India. A not-for-profit organisation funded by the industry, their objective is to build a growth led and sustainable technology and business services sector in the country. The Challenge: NASSCOM wanted to build a thought leadership platfrom namely; Digital Disruption that would help them post articles, videos, reports, case studies,
whitepapers, etc. particulary in the BPM industry. The center-piece of the challenge here was organizing the varied information and knowledge in a presentable and consumable manner. NASSCOM had many types of articles, multiplre content types which had to be organized cohesively and woven into a single thread- this portal; Digital Disruption. Our Solution: Our main goal was to not make the platform look heavily populated with just content. We first went about organizing the infromation pieces into 4 main categories viz. Innovation & Collaboration, Case Studies & Success Stories, Publications & News and finally Leaders & Experts. We kept the design minimal with a lot of white-spaces and big-bold typography to put focus on the actual reading material and evoke a very clean and modern feeling.

Reviews

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UX/UI Design for Indian Programming E-Learning Platform

“One of their biggest strengths is the passion they bring to a project.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

ProCreator evaluated an e-learning platform’s user base and business objectives before creating wireframes in an iterative process. They then redesigned the UI/UX, revamping the app’s entire user journey.

The Reviewer
 
11-50 Employees
 
Maharashtra, India
Tito Idicula
Director, Programming Hub
 
Verified
The Review
Feedback summary: 

The redesign has reaped success in several areas: an improved value proposition, positive user feedback, and an increase in both retention rate and revenue. ProCreator was able to work collaboratively and make suggestions regarding approach. Their preliminary research ensured the product’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of Programming Hub, a platform that helps people from over 50 countries learn how to code. We realized that there was no good way of learning or interacting with the material since conventional teaching methods don’t apply to programming. We needed to start from the basics, so we built an application centered around learning modules that users would enjoy going through.

Users ranging from beginner to intermediate can use our platform to learn programming more efficiently. So far, we’ve built approximately 20 courses and are bringing new and updated technologies to allow users to build their careers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ProCreator?

One of our biggest challenges was reevaluating our entire value proposition. The platform was originally reference-oriented, working like a cheat sheet or a quick reference. We later changed the focus to learning and needed to modify the user journey, which called for a full revamp of our UI and UX.

SOLUTION

What was the scope of their involvement?

ProCreator came to our office for a discussion around our problem and value proposition. We elaborated on who our users were, what their needs were, and what we intended to provide in terms of value.

After conducting some research and understanding the product, we started the wireframing stage. We went through a few iterations over one and a half weeks in order to make sure that our users and stakeholders would be happy with the results.

We had a few meetings during the design phase—discussing the app’s theme, UX, and visual elements. We chose a minimalist design in order to bring attention to the learning.

What is the team composition?

We worked with four of their members, including a web developer and three designers.

How did you come to work with ProCreator?

We interviewed a few companies we thought could work well with us. We came across ProCreator, interviewed them, and gave them a few tasks. We saw that they had the right potential.

How much have you invested with them?

The total cost of their work has been close to $10,000. We work on a retainer model.

What is the status of this engagement?

We started working with them in July 2017 and have an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The design ProCreator created has been able to improve our value proposition. The user feedback has been positive overall. We’ve also increased our retention rate and revenue.

How did ProCreator perform from a project management standpoint?

They’re punctual in delivery and have good work ethics. One positive point about ProCreator’s team is their ability to reason. We’re able to brainstorm and discuss why an approach is good or not. This has helped us improve our design and UX. They have an overall good approach.

We communicate through phone calls and internal meetings. We also created a Slack channel to share designs. They used InVision during the wireframing stage, while we used it to go through the user flow and approve the work.

What did you find most impressive about them?

One of their biggest strengths is the passion they bring to a project. Unlike other teams who deliver designs without justifying the work, ProCreator does research and explains why a choice is good. This is what makes us choose them over other vendors.

Are there any areas they could improve?

I’ve yet to discover a place where they could’ve performed better.

Do you have any advice for potential customers?

You should talk to them more during the initial stages so that their team can better understand your product. It’s important to determine who the customer is and what their needs are. Only then can the design team bring value.

5.0
Overall Score It’s been a good collaboration so far. We have no complaints.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Design for Money Management Mobile Application

"They put a lot of thought into meeting our criteria and addressing user needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2017 - Ongoing
Project summary: 

ProCreator provided mobile app design and development services using Zeplin and InVision. They created the app's visual identity and will be used to develop its next version.

The Reviewer
 
1-10 Employees
 
Mumbai, India
Manisha Pandita
Director, Money Management Application
 
Verified
The Review
Feedback summary: 

Despite a tight budget and deadline, ProCreator delivered results. They exceeded expectations, met deadlines, and adapted to the client’s needs. They could increase user testing, but feedback has been positive. Internal designers can easily manipulate design aspects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a company that provides a financial planning tool aimed at young urban professionals in our country. I’m also in charge of business and product development. Our product offers users a way to ensure they are saving consistently on a monthly basis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ProCreator?

We wanted to create a new visual language for comprehensive financial planning. We built a basic version of the platform and tested it with users. We realized enhancing UX was critical for motivating engagement because the app addresses a stressful, tedious topic.

Finance, even when simplified, requires in-depth explanation. Most of our testers didn’t know what mutual funds or fixed deposits were, so we needed to explain financial concepts. Our key challenges included: implementing the iterative nature of financial planning, making details available but not intimidating, and developing a visual identity that limits users fears about finance.

SOLUTION

What was the scope of their involvement?

We cut the scope down to three areas: developing the planning paradigm, creating the visual identity, and showcasing financial details. They built us a prototype financial planning app. We wanted our app to help users determine how much they need to save on a monthly basis and which products are right for their goals. 

They were tasked with creating the app’s visual identity using the wireframes that I had built with various tools. They worked on app design using Zeplin and InVision. They also planned the iterative paradigm, along with our solution for dispensing financial details within the app. The app includes various indicators to make financial calculations and assist users with financial planning to meet their specific goals. 

What is the team composition?

We worked with Sandesh (Co-Founder, ProCreator).

How did you come to work with ProCreator?

They were recommended to us by another party.

How much have you invested with them?

We’ve spent around $5,000–$10,000.

What is the status of this engagement?

We started working with them in August 2017. They have successfully built our prototype. We plan to work with them to create the next version of our app.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Feedback has been positive since the app's December launch. Most of our users appreciate its visual identity, finding it to be user-friendly. In general, the larger iterative planning paradigms we’ve used have worked fairly well. There is room for improvement such as with the app's financial details. However, considering we've built an entirely new and unseen product, they’ve done a good job.

Overall, they adhered to the vision we discussed. We have made numerous changes using our internal designer, which is a testament to the design language used by their team. The product is flexible and reusing its design libraries is a simple process.

How did ProCreator perform from a project management standpoint?

They are reliable and responsive. We’ve mainly used Slack and WhatsApp for updates. We email for in-depth communication. I use a Google Docs spreadsheet for tracking design work, which they update constantly.

ProCreator was put in a tough situation, considering we had a fixed timeline and budget. We needed to build a prototype quickly in order create further iterations for users. Instead of disputing us, they accepted this challenge.

What did you find most impressive about them?

Freelancers I’ve previously worked with weren’t always respectful of our time. In contrast, ProCreator was punctual and adapted to our way of working. They stuck to their timeline and met our expectations. It’s been a great work experience, which is why we’re trying to hire them for the second phase of development.

As a startup, we value flexibility, speed, and focus. There were multiple design approaches, but they focused on our business requirements and how to fulfill them. They went above and beyond when it came to screen design. They put a lot of thought into meeting our criteria and addressing user needs. They tweaked the design flow when determining it would suit our users better, which we really appreciated.

Are there any areas they could improve?

The balance between visual design and usability is always tricky, especially where our company is based. We deal with a diversity of languages, technological familiarity, and preferences. Potential users possess diverse screen sizes and internet speeds. Designing in our market requires making compromises around visual design for the sake of usability. For example, our continue button looked great, but it was displayed in the bottom-right corner of the screen and was too small for many people to notice.

As ProCreator moves forward, they have to think critically about what end-users would find useful. There need to increase user testing focusing on UX. Their UI skills are excellent, however, and the gaps I mentioned can be attributed to our budget constraints.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Compared to other designers I’ve worked with, they’re fairly priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Redesign for India-based Social Media Platform

“They helped us create a more impactful user experience.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2017 - Feb. 2018
Project summary: 

ProCreator integrated new features into an existing app, such as social sign-ins, and recreated some original elements, such as the flow between pages. The work is mostly complete and is now in testing.

The Reviewer
 
1-10 Employees
 
Gurgaon, India
Malvika Khajuria
Director, Flume Innovative Solutions Pvt. Ltd.
 
Verified
The Review
Feedback summary: 

The improved platform is notably more professional and impressive, instilling trust and generating positive feedback. ProCreator is an accommodating partner that skillfully delivers polished design and reliable and responsive customer service.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Ikinaki is an app for beauty and health enthusiasts—people looking to share and read peer reviews, discover new products and shop for them. It makes shopping for beauty and health products more fun, social, and exciting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ProCreator?

We made a basic version of our app, and it was well received. We wanted to add more features to make the app even more useful, so we needed someone who could build wireframes and perform user testing in an iterative manner. We ultimately wanted a product that was better received by existing users.

SOLUTION

What was the scope of their involvement?

ProCreator helped us integrate new features into our existing app. In that process, they recreated some of its elements including the flow from one page to another.

We provided guidelines for what we wanted. Ikinaki is primarily a social platform where people can share reviews with each other and get recommendations from friends. There are different views based on what people are looking for. It sorts based on elements like image, product type, category, price, rating, tags, etc.

We built a feed of friend reviews, which is customized based on whom a user subscribes to. There is also a step-by-step process for posting new reviews, a discussion forum where users can ask their peers questions, a notifications module, and plug-ins for inviting friends to the platform using Facebook, Gmail contacts, or phone contacts.

Users logged in using phones initially, but they helped us create social sign-ins. Users have access to all their content through the profile page, and there are also aggregate product pages where all the reviews for a particular item can be seen.

What is the team composition?

I’ve been in contact with the two co-founders.

How did you come to work with ProCreator?

We found them through an agency that lists providers for startups.

How much have you invested with them?

The total cost of their work has been around $2,000.

What is the status of this engagement?

We started working with ProCreator in September 2017 and have an ongoing relationship. The project is currently in the testing phase, but most of the work is complete.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t released the new version yet, but I’ve shown the blueprint of what we’re trying to build in the next six months to stakeholders. It definitely looks like a much more professional app. It has the design elements we would normally see in a production app. We’ve had good feedback—the app inspires more confidence in terms of look and feel. They helped us create a more impactful user experience.

How did ProCreator perform from a project management standpoint?

We had a collaborative process with calls 2–3 times per week to discuss how our features would fit into the wireframe. We used InVision to access wireframes and Lookback to record user testimonials. We mainly used Google Hangouts, Slack, and WhatsApp for communication.

ProCreator was on time with everything. They were dependable, responsive, and flexible. There were times when we asked them to slow down the work in order to wait for inputs from us, and they were patient in accommodating us. They’re a team of nice and passionate people. The overall experience has been positive.

What did you find most impressive about them?

I’ve found ProCreator to be adept at providing a good customer experience. They’re more dependable and trustworthy than most vendors. ProCreator is honest in terms of quotes, and they’re reliable.

Are there any areas they could improve?

The output we’ve seen from them has been good but creating a dedicated research and user testing team would be an improvement. ProCreator does this, but they could adopt a more structured approach.

Do you have any advice for future clients of theirs?

As long as there is a good conversation at the start and expectations are clear, everything should be fine. ProCreator is open to dialogue, they understand different business perspectives, and they care about the people whom they work with.

4.0
Overall Score It could always be better, but we haven't had any problems with ProCreator.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product UX Redesign for Social Intelligence Company

“They do what is required to finish a quality product.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Dec. 2017
Project summary: 

ProCreator worked on a UX redesign for an existing social intelligence product, working off requirements to complete the design. They worked on several iterations and also provided marketing support.

The Reviewer
 
51-200 Employees
 
Mumbai, India
Sai Srivatsan
Product Manager; Germin8
 
Verified
The Review
Feedback summary: 

Positively received by its users, the redesign improved the UX and ensured the product was easier to navigate and attractive. The dedicated team worked hard throughout the project and offered interesting suggestions, though could improve their commitment to timelines during busy periods.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Germin8 is a social intelligence company which makes brands more customer centric . We help brands analyze their customers’ social media conversations and give them actionable insight using our products. I’m the product manager and I manage the team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ProCreator?

We designed the product in-house, but we wanted a design team to work on it too.

SOLUTION

What was the scope of their involvement?

We gave them the requirements so they had an idea of what we needed. If there was a new feature that needed to be developed, they incorporated it in the existing elements of the product. They designed the screens on the website and made iterations and new designs according to reviews and requests we received from users.

They also did some marketing work, such as giving us some infographics and images we needed for posting our marketing blogs.

What is the team composition?

I reported directly to the CEO and also interacted with the customer care team. I did the project management and managed the team. We had a software development engineer, a junior software developer, and a solution architect.

How did you come to work with ProCreator?

We were looking for designers and found them through an online platform. We saw their portfolio and started work on a trial basis. It worked out well for us so we continued with the project.

How much have you invested with them?

40,000 rupees per month [$613 USD].

What is the status of this engagement?

We worked together from January to December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had a lot of positive feedback from our social media customers, particularly about how the UX has improved and how user friendly it has become.

How did ProCreator perform from a project management standpoint?

They were quite good in dealing with timelines. When the project was large scale, sometimes they couldn’t meet the timelines. They used InVision for screensharing and for the images, we used Zeppelin.

What did you find most impressive about them?

They’re a startup and have the aggression a startup needs to compete. They do what is required to finish a quality product. I had a lot of discussions with them during the iterations and they offered a lot of good ideas. Everyone in the team is young and really nice.

Are there any areas they could improve?

They need more exposure, but they’re going the right direction. Their planning could improve a little in terms of keeping to timelines with big scale products.

Do you have any advice for potential customers?

Be open, discuss amongst yourselves, and then come to a conclusion with them.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Financial Solutions Firm

"Their workflow was very good."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2019 - Mar. 2020
Project summary: 

ProCreator developed the UX/UI for a financial company's new online offering. A team of 5–6 designers implemented consistent UX/UI designs across the client's various platforms.

The Reviewer
 
11-50 Employees
 
Mumbai, India
Roshan Thapa
Business Head, Sakal Money
 
Verified
The Review
Feedback summary: 

ProCreator's completed work, as exhibited by the client's website, met all of the client's expectations. They were able to come up with a clear concept. The client was particularly impressed by how the energetic team paid great attention to detail. They're a great, cost-effective option.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Sakal Money is a leading Financial Services Company with online offering of various Financial Products. I work here as the Business Head.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCreator?

For top class UI/UX as we compete with established big pocket players.

What were your goals for this project?

Industry Best UI/IX

SOLUTION

How did you select this vendor?

Selected after meeting 5 Vendors and based on their previous work.

Describe the project in detail.

UI/UX entire journey across various products.

What was the team composition?

5-6

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

www.sakalmoneyloans.com

How effective was the workflow between your team and theirs?

Their workflow was very good

What did you find most impressive about this company?

  1. Clearity of concept
  2. Energetic Team
  3. Attention to detail
  4. Cost effective

Are there any areas for improvement?

Not really

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product Design for Cryptocurrency Exchange

"We are looking forward to more collaboration."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

ProCreator supported product design for a cryptocurrency exchange platform.

The Reviewer
 
11-50 Employees
 
Mumbai, India
Siddharth Menon
Founder, WazirX
 
Verified
The Review
Feedback summary: 

The project was successful. ProCreator worked efficiently and completed the project with little oversight. Their process was streamlined, which led to a stress-free engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

WazirX is India's leading cryptocurrency exchange. I am the co-founder and I lead products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCreator?

For helping us with Product design

What were your goals for this project?

Visual communication Pro-Trader buy and sell form

SOLUTION

How did you select this vendor?

We were recommended by few folks and they are quite famous on Dribbble.

Describe the project in detail.

WazirX is a cryptocurrency exchange, this is a financial product build for masses. WazirX is now the leading exchange in India and now growing to rest of the world. WazirX also build word's first auto order matching P2P exchange.

What was the team composition?

I was the product manager who was interacting with one designer from ProCreator

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

WazirX great by 24% month on month. Now a lot of retail investors use WazirX to do trading in cryptocurrency.

How effective was the workflow between your team and theirs?

Quite streamlined now. We are looking forward to more collaboration.

What did you find most impressive about this company?

Experienced designers and with the little discussion they understand the requirement. Also no daily management stress, they are quite efficient.

Are there any areas for improvement?

So far they work really great.

5.0
Overall Score Good team to work with.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They are available anytime I need them.
  • 4.5 Cost
    Value / within estimates
    Good
  • 5.0 Quality
    Service & deliverables
    Good visual design in par with international standards
  • 5.0 NPS
    Willing to refer
    Yes, I keep doing it.

UI/UX Design for Consumer Finance Platform

“I was impressed with their deep understanding of design philosophy and their speed.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Jun. - Dec. 2018
Project summary: 

ProCreator designed the UI/UX of a platform that allows users to select financial services.

The Reviewer
 
51-200 Employees
 
Mumbai, India
Suraj Agarwal
CTO, Rubique Technologies
 
Verified
The Review
Feedback summary: 

ProCreator’s design expertise and streamlined workflow set them apart from other vendors, leading to repeat engagements. However, they can still improve their QA process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of a FinTech startup that provides a marketplace for customers to select the best loan, card, or insurance product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCreator?

We hired them to create the UX/UI for our consumer website and app.

What were your goals for this project?

We wanted to create a superior online experience, making things easy, intuitive, and fast for our customers.

SOLUTION

How did you select this vendor?

We had engaged them for a smaller project initially. Since we liked their work, we handed them a larger project.

Describe the project in detail.

ProCreator designed the entire flow of our website, including the user journey, home page, product details page, forms, success and failure page, etc.

What was the team composition?

We worked with five people from their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered good quality and completed everything on time.

How effective was the workflow between your team and theirs?

It was pretty smooth. Our team did not face any challenges.

What did you find most impressive about this company?

I was impressed with their deep understanding of design philosophy and their speed.

Are there any areas for improvement?

They need to pay more attention to details and maintain consistency.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer