Customer Care, Satisfaction and Retention.
We help companies provide great support and keep their Customers engaged longer. To sell more or increase profits. People, operations and technology. We deliver measurable results in area of Customer Satisfaction and Retention. We work to improve metrics like NPS, CES, CLV or FCR. #customersatisfaction #customercare #crm #contactcenter #omnichannel
PKO Bank, PKN Orlen, RWE, PZU Insurance, Orange, Grupa ERGO, ING, Nationale N., Enea Group, Plus, T-mobile, Infiniti, Microsoft, AXA, Warta Insurance, Canal+, Sanitec, Exatel, Europ Assistance, Cefarm, Merlin.pl, Orlen GAZ, Media Regionalne, Getin Bank, Medicover, KIR, Orbis, Prudential, Wolters Kluwer, GLS, Mondi Dorohusk, AmeriGas, PerfectGym, Tylko, Skriware, 4Decisons, BNP Leasing, WikiMedia, Mobeetech, Indoorway, Booksy, Framer, Pocztowy Bank, HCL, Guardian Glass & more…