Prishusoft

BACKGROUND

Introduce your business and what you do there.

We offer software for eldercare. I’m the president and owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Prishusoft?

We were converting a legacy software written in Microsoft Access to a web-based system. There were many reports we had to bring over.

SOLUTION

What was the scope of their involvement?

Prishusoft helped us finish the configuration of SQL Server Reporting Services (SSRS) so it could function, which was the first challenge we came across. It wasn’t a trivial thing to integrate with our environment, so they played a key role in helping us set it up. They also assisted us in migrating close to 700 reports from our legacy system to SSRS. The reports ranged from fairly simple to amazingly complicated, and they weren’t necessarily structured all that well to start with. This resulted in challenges from both the reporting side and the SQL side behind the reports. Prishusoft solved them all.

After that process, Prishusoft helped us recover from a malware attack we experienced. It took hold of our configuration, and Prishusoft played a role in saving our business. We were up and running again within one day. They worked extensively, quickly, and correctly.

They’ve also helped with data migration. It was a time-consuming manual process so Prishusoft wrote a script that allowed us to finish the job in a matter of hours. It still needed a bit of manual attention because of the complexity of working with around 500 data tables, but they did an impressive job.

What is the team composition?

We only work with Mayur (CEO).

How did you come to work with Prishusoft?

I found them on Upwork.

How much have you invested with them?

We’ve spent $32,000 with them.

What is the status of this engagement?

We first came together in 2018, and our most recent project concluded in November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve learned so much from Mayur; he deeply understands SSRS configuration. I would give Mayur a ten out of ten on SSRS configuration and report development, eight out of ten in terms of Microsoft SQL — only because there’s a huge range of people — and nine out of ten for scripting.

How did Prishusoft perform from a project management standpoint?

They’re based in India, and during the malware attack, Mayur continued to work past midnight his time after working on it all day. Their flexibility is great, as is the turnaround. He gets me answers in five minutes to something that it would take me an hour to understand. The quick turnaround is almost more important than the dollars you’re spending these days, as people are looking for fast results.

Mayur adapts to our requirements and delivers on or ahead of schedule. It’s been a pleasure to work with him throughout our relationship. There’s always the question of trusting someone when you work remotely because you don’t want to place too much in their hands and have it blow up on you. I’ve come to trust Mayur and Prishusoft completely.

What did you find most impressive about them?

Their technical work in SSRS report development stands out. This was their focus with us and they did it extremely well.

Are there any areas they could improve?

Communication required a bit of extra work, but it did work overall.

Do you have any advice for potential customers?

Hire Mayur and Prishusoft if they’re available; I suspect they get booked pretty heavily. Seize the opportunity.

BACKGROUND

Please describe your company and your position there.

I am the owner of a small web design and development company based in Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft, and what were your goals?

Taking an outdated .NET/React application and updating the style and some functionality.

SOLUTION

How did you select Prishusoft and what were the deciding factors?

I was looking for very specific skills in .NET and React framework. Prishusoft had the experience that fit the project and their reviews were very good.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I submitted a detailed brief (list) of the items that needed updating and also HTML/CSS for them to update the application into so that it matched the front-end of the website.

How many people from the vendor's team worked with you, and what were their positions?

Mayur and his team at Prishusoft

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Kept all of the base functionality from the app we started with plus added a few functions that didn't exist before.

Describe their project management style, including communication tools and timelines.

There was great communication from Mayur and the Prishusoft team. They were very responsive via Skype and never left me hanging or wondering what was going on as they updated me regularly.

What did you find most impressive or unique about this company?

Prishusoft was able to understand exactly what we were trying to achieve from the very beginning and they were also able to fill in any gaps in the brief without me having to explain each pixel. Very happy with their abilities.

Are there any areas for improvement or something they could have done differently?

Nothing to improve, just keep the same level of quality that they gave on this project.

BACKGROUND

Please describe your company and your position there.

I'm the director of an IT company specialising in networking, security & unified communications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft, and what were your goals?

Not having any capability in web or application development, we reached out to Prishusoft to provide an integration between our web front end and Professional Services Automation tool (PSA).

SOLUTION

How did you select Prishusoft and what were the deciding factors?

We had previously engaged Prishusoft for some customised SQL Reporting Service development, so were confident in the abilities and engagement.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The key deliverable was providing integration between the web front end and the PSA software utilising the provided REST API.

How many people from the vendor's team worked with you, and what were their positions?

We engaged with a single point of contact for the duration of the project, who facilitated communication with the Prishusoft team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Prishusoft were able to address all of our requirements successfully and were able to provide guidance on future capability too.

Describe their project management style, including communication tools and timelines.

As we engaged remotely, the Prishusoft staff typically engaged through Skype to discuss requirements and clarified/demonstrated capability through remote session shadowing. I found the communication to be frequent and they were often chasing me up for response.

What did you find most impressive or unique about this company?

The team's responsiveness was excellent and they were able to quickly develop an understanding of how our back end application and its APIs worked.

Are there any areas for improvement or something they could have done differently?

Nothing that comes to mind.

BACKGROUND

Please describe your company and your position there.

Consulting at a data analytics company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft, and what were your goals?

We have a couple of team members working on the backend but had very no knowledge of frontend and UI design. We needed some help from a good frontend developer with knowledge of angular, html5, javascript, .Net core. We needed the UI to be developed form scratch and in multiple phases and required an engineer who can understand the requirements fast and turn it around quickly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided on working with prishusoft after a brief interview that involved showing the concept at high-level. They were able to immediately comprehend the requirements and had a quick turn around with the estimates for Phase 1. They had extensive knowledge of software engineering, Front design and development , and .Net Core and Java.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design and develop frontend using angular, akveo themes, html5, .Net core backend and java. Multiple features were request in multiple phases which is on-going.

How many people from the vendor's team worked with you, and what were their positions?

We worked with one dedicated resource who was a chief architect and senior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to get UI up and running with minimal supervision and thus was able to concentrate only on the backend. The code was pushed at the end of Phase 1 and we moved to Phase 2 almost immediately thanks to great work done by the engineer.

Describe their project management style, including communication tools and timeliness.

Project Management involved use of requirements documents from our side and daily communication through slack.

What did you find most impressive or unique about this company?

The company and the engineer were flexible and getting in touch with the developer directly helped speed-up time to market. They have knowledge of latest UI and backend technologies and are quick learners when required. They are able to comprehend the requirements fast and were able to give suggestions where required.

Are there any areas for improvement or something they could have done differently?

So far the experience has been great to work with the engineer!

BACKGROUND

Please describe your company and your position there.

I am the owner and founder of a consulting company that leverages analytics to help our clients optimize their operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft?

We engaged Prishusoft to build the frontend of a web application and develop a database for a cloud application that my company developed.

What were your goals for this project?

The frontend of the web application needed to be responsive and work with customized information that could be displayed using Google Maps. Several very specific requirements needed to be satisfied to convey the correct routing information to users.

SOLUTION

How did you select this vendor?

We initially learned of Prishusoft while interviewing vendors for a previous smaller project. We selected their team to complete that work, and they proved to be competent and capable of asking the right critical questions. Given their success with that initiative, we did not consider other firms for our latest project.

Describe the project and the services they provided in detail.

We presented Prishusoft with a brief detailing the scope of the work, and they reviewed that document to clarify certain aspects. Our teams collaborated to find design solutions for specific elements. We already had a working prototype of the backend, but we completed that development in parallel with Prishusoft’s frontend development tasks. Additionally, we relied on their team to develop a functional database for the product.

What was the team composition?

We had a single point of contact with their company, but they had a sizeable team of developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are pleased with the development of this new product, and we expect it to have a significant impact on our industry.

How was project management arranged and how effective was it?

We especially appreciated our project manager’s technical insight. I have a technical background, as well, so we were able to resolve many issues without a lot of management overhead. We worked very well together.

What did you find most impressive about this company?

I appreciated their ability to quickly grasp the intended functionality of our product. With very little guidance, they began making progress and offering suggestions. We were impressed by the speed of their development.

Are there any areas for improvement?

No, I have no major improvements to suggest.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Adelaide Backline & Production Hire. We specialize in providing short-term music equipment rentals including drums, amplifiers, and instruments, as well as PA (production assistance), lighting, and staging crews, for national and international touring artists.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft?

When we purchased the business in May 2018, it quickly became apparent that we needed a customized booking system. Therefore, we started looking for someone to develop a web app with an associated database.

What were your goals for this project?

We were looking for a custom system (nothing in the market would provide what we needed without significant complexity and cost) that would simplify our paper flow and prevent us from double-booking equipment and resources.

SOLUTION

How did you select this vendor?

I’d worked with several developers that I found on Elance (now Upwork) several years ago, so I was confident that I would find someone suitable from the many, many contractors now working on the platform. I found Prishusoft within minutes and felt that they were the right choice.

Can you go into detail about the services they provided and the scope of the project?

After a brief Skype discussion to outline both the project and a plan to move forward together, I forwarded my prototype’s source code and database structure, which I developed using my own rusty .NET skills, to Prishusoft for review. They came back with a brief scope of work and time estimates of when they’d reach each milestone. We agreed that an Azure-hosted, .NET web app with an SQL database-supported backend was the most appropriate solution. I then left the team to approach the project as they saw fit.

What was the team composition?

Their owner, Mayur, is my only point of contact. He works with a number of technology specialists. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Though the project is still in the final deployment and testing stage, I'm confident that it’ll drastically reduce the time we spend on our quoting process, as well as provide us better control over bookings (avoiding double-bookings) and our delivery schedule.

How was project management arranged and how effective was it?

Their owner is the driving force behind our progress, pro-actively making sure that his team has what they need from me to finish their work in a timely manner. He keeps me informed of their progress and gives me a gentle nudge when I need to take action or provide feedback.

He makes sure that the team behind him is large enough to finish the job and always gets approval on time estimates for features I add beyond the original scope. From my perspective, Mayur—acting as a single point of contact—helps the project run flawlessly.

What did you find most impressive about this company?

I’ve had several good experiences with freelancers over the years, and Mayur and his team are second to none. His communication is timely and clear and he guides the project forward with a firm hand, which is exactly what I need.

Are there any areas where they can improve?

If there are such areas, I've seen no evidence of them.

BACKGROUND

Please describe your company and your position there.

I’m the director of a company that provides project advisory to construction, energy, and clean technology companies in North America.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft?

We needed to create a reporting tool that would work with live Airtable data.

What were your goals for this project?

My goal was to have a flexible reporting tool. Airtable is great but lacks multi-record reporting.

SOLUTION

How did you select this vendor?

I found them online. Prishusoft had the background to complete the project. Plus, they were highly rated and offered competitive pricing.

Describe the project in detail.

Prishusoft provided an API connection and custom live reports based on an Airtable database. The Prishusoft lead pushed hard to figure out what I truly wanted and provided a solution that was better than I expected. They performed all the necessary software installations and configurations on my machine and taught me how to customize my reports.

What was the team composition?

I worked with a manager and analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I now have a bespoke myASP.net application that reads Airtable API data and generates professional-looking reports via SQL reporting services.

How effective was the workflow between your team and theirs?

We had great communication. They were quite flexible, considering the time difference.

What did you find most impressive about this company?

I was impressed with their quick turnaround and professionalism. Their depth of knowledge allowed them to create the best solution.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a software and graphic design firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft?

I hired Prishusoft to sub-contract on various software development projects.

What were your goals for this project?

To deliver quality, impeccable and on-time code. AS well as to deliver a project that stays within budget. With Prishusoft ALL these goals have been exceeded!

SOLUTION

How did you select this vendor?

I found them online, we interviewed. I gave them a small section of code to see what they are made of, and what can I say they exceeded and continue to exceed all my expectations!

Describe the project in detail.

This project was an intricate healthcare and hospital workflow system.

What was the team composition?

It was myself, a fulltime developer from Prishusoft and a QA team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In my industry, A Happy Client by definition means success!

How effective was the workflow between your team and theirs?

Extremely effective! They have been responsive through the entire project! Any questions or concerns that would crop up, they have always been available to help us out!

What did you find most impressive about this company?

The most impressive aspect about this company is their ability to LISTEN to their customer and their Understanding of the problem domain. Even if they thought that some particular task should be done some other way. They always listen and come back with solutions!

Are there any areas for improvement?

I personally wouldn't change anything. I am very happy.

BACKGROUND

Please describe your company and your position there.

I’m the president of DataSmith Consulting, an independent consultancy that provides website solutions to small businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft?

I’ve relied on Prishusoft’s technical expertise for nearly a decade.

What were your goals for this project?

We needed a database-driven web application for managing sports teams’ online information.

SOLUTION

How did you select this vendor?

We found them on an online job board.

Can you go into detail about the services they provided and the scope of the project?

They built the database for an end-client. Following the phone interview, I emailed them a summary of the requirements. We updated the project plan and Prishusoft delivered the solution.

What was the team composition?

I had a single point of contact that coordinated everything.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The solution enabled us to streamline the way we manage client websites. The team went above and beyond what we required to ensure we were thoroughly satisfied. In the course of our relationship, we’ve been very impressed with Prishusoft’s quality, timeliness, and value.

How was project management arranged and how effective was it?

They provided proactive and effective project management.

What did you find most impressive about this company?

Their communication skills were superb. They provided daily updates and clear expectations. The team answered our queries immediately and resolved problems same-day. In addition, they followed through on their promises.

BACKGROUND

Please describe your company and your position there.

I own a one-person software design and development firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prishusoft?

I hired Prishusoft to expedite aspects of .NET development projects where I didn’t have expertise.

What were your goals for this project?

I wanted to deliver solutions to my clients with the desired functionality.

SOLUTION

How did you select this vendor?

I did an online search.

Can you go into detail about the services they provided and the scope of the project?

Projects are for my clients and vary depending on their requests. For example, I needed to produce more than 10 reports using MS Report Viewer. Other projects have involved API integrations. In one instance, I asked them to create a proof-of-concept project to show how to call the API and work with the data returned from the API. In another situation, I had them create a proof of concept application to integrate Google calendar. Going forward, I intend to hire them for longer-term projects such as web application development.

What was the team composition?

I interact directly with the owner, who has a team behind the scenes.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their solutions have enabled me to deliver optimal results to my customers.

How was project management arranged and how effective was it?

We communicate via Skype, phone, and email. They are effective and efficient; their turnaround times are excellent.

What did you find most impressive about this company?

The team is responsive and has deep knowledge on a wide-range of technologies.

Are there any areas where they can improve?

Honestly, I can’t think of anything.