PPS Content

Introduce your business and what you do there.

I’m the CEO of a technology services firm based in Richmond. We service the retail and packaged food industries.

What challenge were you trying to address with PPS Content?

We were looking to have an informational video put together to highlight to our retailer and vendor partners the benefits of using one of our technology solutions. For this, we hired PPS Content.

What was the scope of their involvement?

We didn’t have a script, but we did provide PPS Content with a list of key things that we wanted to accomplish. We shared a bunch of information about our products and services and the benefits of using those. We then got into conceptualizing a theme and outlining the takeaways that we wanted to include in our video. 

From there, PPS Content proposed a script and initial imagery for which we provided feedback. They involved us each step of the way as they created the animated video. Their team handled everything, from the animations and editing to the creation of a voiceover. They sourced different voice actors for us to choose from as well.

What is the team composition?

I worked directly with just one person from the team. He was the one who relayed and coordinated everything with the rest of PPS Content.

How did you come to work with PPS Content?

We were sourcing local firms but we looked into national firms as well. I came across them through our search and looked up their reviews on Clutch. We decided to work with them based on their quick turnaround since other firms were going to take around 7–8 to produce this video. 

How much have you invested with them?

We spent less than $5,000.

What is the status of this engagement?

The video production lasted from October–November 2021. We’re hoping to extend this into a long-term partnership as we certainly will use them again in the future.

What evidence can you share that demonstrates the impact of the engagement?

We shared the video with a handful of our partners and the general feedback was positive. We have yet to launch a campaign around it, so at the moment, we are just using the video internally. It motivates our staff to see the result of what they’ve been working on day to day, and the animated video makes that more tangible.

How did PPS Content perform from a project management standpoint?

PPS Content did a great job. Their communication was strong and they were upfront about their timelines. They either met or exceeded our expectations at every step of the way.

We typically communicated through emails. If there was going to be a lot of back and forth involved, we would hop on a call to quicken the process. 

What did you find most impressive about them?

The value and speed that PPS Content brought were way better than what I expected to get out of the production. The video had everything we were looking for, and I don't think we missed out on anything by electing to partner with them.

Are there any areas they could improve?

There’s none that I can think of. 

Introduce your business and what you do there.

I’m a forensic accountant and certified fraud examiner. I specialize in investigating complex accounting fraud schemes within the insurance and reinsurance industry. My clients are some of the best attorneys in the country.

What challenge were you trying to address with PPS Content?

There was a particular scheme that was very popular at the time, but it was complicated to explain. Every time I tried to convey the topic, it seemed to take longer than it ought to. That’s why Matt’s (Senior Writer & Producer) whiteboard video service was so perfect.

What was the scope of their involvement? 

When I first met with Matt, I walked through what I was trying to explain in simple drawings. I showed him how one company would send money to another and how the fraud occurred. Once he understood what I was trying to get across, he started to play with the concept. We regrouped again to go over his ideas, and I knew that that was what I needed to do. In the end, he produced a two-minute whiteboard explainer video that covered a fraud scheme.

What is the team composition? 

I worked mostly with Matt, but we also had a conference call with a great artist he worked with in Atlanta.

How did you come to work with PPS Content?

Matt happened to live in Richmond near me, so I was able to meet with him. I actually spoke time him in Starbucks and asked what he did. When he explained his work, I knew that I’d seen whiteboard videos before and found them to be effective. Matt spoke about how data suggested that information sunk in far better with whiteboard videos than other types of videos, so we decided to do it then and there.

How much have you invested with them?

This first project cost about $2,000, which was a great value for the price.

What is the status of this engagement?

The project lasted from July–August 2017. It didn’t take him very long to do, especially for something as complicated as my topic. A colleague of mine and I are still working with Matt. We have a couple of topics we need to get across, so he’s helped us with three more videos.

What evidence can you share that demonstrates the impact of the engagement?

Matt took a complex topic that would usually take 15 minutes to explain and shrunk it down to a two-minute whiteboard explainer video. Suddenly, it made so much more sense! Matt helped me focus on how I could get my concept across.

I now share the video using a Vimeo link to client attorneys, journalists who write stories from me, and other fraud experts. Anyone who’s ever watched the video has said that the topic comes across well. 

How did PPS Content perform from a project management standpoint?

Matt performed perfectly. We had face-to-face meetings, conference calls, and shared excerpts via email.

What did you find most impressive about them?

He recognized what the complex issue was and then focused it in a meaningful way. The technology was phenomenal, too. With a tool like our whiteboard video, we could shrink down complicated topics into much more manageable messages.

Are there any areas they could improve?

No, I was delighted from beginning to end, and I continue to use him. I have no complaints whatsoever.

Introduce your business and what you do there.

I’m the owner of an insurance brokerage firm in the San Francisco Bay Area.

What challenge were you trying to address with PPS Content?

We had a really old marketing package. We wanted to add a bit more media content for our site.

What was the scope of their involvement?

First, they sent me a few questionnaires about our company, our target markets, and what sets us apart from our competitors. Then, they created a cartoon-style media video for us. We went back and forth on revisions before reaching a finished product. 

What is the team composition?

We worked with Matt (Senior Writer & Producer).

How did you come to work with PPS Content?

They were referred to us by a marketing company.

How much have you invested with them?

I spent around $700.

What is the status of this engagement?

We started working together in May 2019, and the project was completed in less than a month.

What evidence can you share that demonstrates the impact of the engagement? 

The video looks great. Unfortunately, my website hasn’t been launched due to the pandemic. That being said, everyone who reviews it says the content is professionally made. I’m very pleased with the overall quality.

How did PPS Content perform from a project management standpoint?

The team delivered on time and on budget. I made one mistake throughout the process, but they were very accommodating. Everything was professional. We communicated via email.

What did you find most impressive about them?

The team is very well organized and fast-paced. I didn’t need to do a lot of babysitting.

Are there any areas they could improve?

No, not that I’m aware of.

Do you have any advice for potential customers?

My advice is to communicate what you need.

Introduce your business and what you do there.

We are a women-owned outsourced IT company and we provide our third-party clients with managed IT services and custom application development. I oversee the marketing here at the company. I also help our CEO on doing our different marketing initiatives.

What challenge were you trying to address with PPS Content?

We wanted a create a video for a service that we offer through our application development side of the business. As a result, we wanted to have a video on mobile application that would describe what we do, how we do it, and why it was unique.

What was the scope of their involvement?

They developed a one-minute illustrated type video that could set us apart from our competitors. We also envisioned it to be simple and straightforward.

The illustration was combined with a voiceover and an overlaying text over the images. Ultimately, the goal was to generate leads for our business. That’s the reason why we wanted to work with someone that we felt had the ability to deliver on the results we aspired to have.

What is the team composition?

We only worked with Matt (Senior Consultant & Producer).

How did you come to work with PPS Content?

Matt was referred by someone else who used their services.

What is the status of this engagement?

We worked together from December 2020–January 2021.

What evidence can you share that demonstrates the impact of the engagement? 

PPS Content fulfilled the vision we had. They produced a high-quality film. However, in terms of helping us generate leads, we haven’t gotten that far yet because we just wrapped up the video. 

How did PPS Content perform from a project management standpoint?

Matt had a very good process. Since he had already done something similar, it made the project easy and seamless.

We probably communicated more than three times. The first one was an initial call. Then, on the next call, I brought in somebody else from our team to share their opinions about the project. After that, we had multiple calls where we reviewed the script, examined the storyboard, and talked about revisions.

He was very responsive and easy to work with. His flexibility, positive attitude, and availability were also his key strengths. Above all, they provided a quick turnaround.

What did you find most impressive about them?

I liked their straightforward approach. We didn’t have to go back and forth a lot of times as we did in the past. They understood our vision, listened to our feedback, and were able to translate everything into the video. 

We appreciated that he was always willing to make changes until he got things right. He also made sure that we were happy with the way things were. 

Are there any areas they could improve?

This was a relatively short partnership and I am satisfied with their approach and results. I can't think of any areas of improvement at this time.

Do you have any advice for potential customers?

Take your time and be willing to articulate your business need and what you’re trying to accomplish so that the output can live up to your expectations. Above all, make sure that they have an understanding of your vision before they start making the video.

Introduce your business and what you do there.

I’m the chief customer officer and founder at Troy Mobility, Inc, a mobile security solution provider. We mainly focus on delivering B2B services.

What challenge were you trying to address with PPS Content?
We needed their team’s expertise in video production.

What was the scope of their involvement?

PPS Content produced a short explainer video to help forward our mission and vision to our customers. We specifically wanted the content to address the services we provided, so their team took that into consideration during the brainstorming and storyboarding phases.

PPS Content already completed the video, but their team continues to support our content production pipeline, focusing on our client projects.

What is the team composition?

Our main point of contact is Matt (Senior Writer & Producer).

How did you come to work with PPS Content?

PPS Content reached out to us through a cold call. When Matt first contacted me, I didn't need their services yet. We then had a conversation with him when this project was finalized and ended up onboarding his team after that.

How much have you invested with them?

We’ve spent under $5,000 so far.

What is the status of this engagement?

We kicked off our engagement in May 2021, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any quantitative metrics to share yet, but I can confirm that PPS Content delivered timely and on-point solutions throughout the video production process. They deliver what we're looking for when we need it, and that’s why we continue to work with them.

How did PPS Content perform from a project management standpoint?

We communicate via phone calls and email. PPS Content is on top of their project management game — Matt’s flawless and organized approach is particularly commendable.

What did you find most impressive about them?

PPS Content is a communicative and professional team that generates cost-effective results — they have everything we’re looking for in a reliable partner. Additionally, they understand the core of our business, so they always strive to bring innovative and tailored ideas to the table. Overall, they’ve rewarded us with a very smooth process.

Are there any areas they could improve?

There’s nothing else they can improve on — they meet our expectations every time.

Do you have any advice for potential customers?

Prepare concise requirements and initial ideas that they can rely on. We’ve had a flawless engagement with PPS Content because we made it a point to deliver those.

Please describe your company and your position there.

I work as the marketing manager for a car wash solutions and manufacturing company.

For what projects/services did your company hire PPS Content?

Our company started out using PPS for their lead follow up and B2B calling services, from there we reached out about some marketing services around video production which lead to working with Matt and his team. We've done over 6 explainer videos with PPS and could not be happier with the results.

What were your goals for this project?

Our goals were to create informative, easy to digest, engaging videos on our product solutions and benefits. We use these videos at trade shows, on social media/youtube and as customer presentation tools.

How did you select PPS Content?

We were working with them previously on other initiatives.

Describe the video(s) and the process in detail.

We've done over 5 explainer videos with them and the process has been quick and painless. We start out each project with a quick phone call to overview the needs and objective and from there my team works on a script. PPS helps us refine the script and then they'll do the voice recording and we work on an imagery story board for the video. We provided content in the forms of video and photos and they added in where they needed to with additional content and then any graphic or text overlay. They work quickly and most projects were completed within 30 days.

What was your vendors' project management or feedback process?

We have a project manager, so to say, who outlines the process for us, gives us deliverable needs and dates to keep to accomplish on time. I've never had any issues getting the revisions needed to complete the videos.

Can you share any outcomes from the project that demonstrate progress or success?

Our customers and our sales team love the videos. A great visual way to explain the product or service that's engaging and captivating.

How effective was the workflow between your team and theirs?

Our workflow was pretty seamless. Any questions I had on assets, etc it was easy to get in contact with the PPS team to get everything accomplished.

What did you find most impressive about this company?

Their speed and knowledge! Everything moved so quickly and seamlessly. They're true professionals who know what they're doing.

Are there any areas for improvement?

None that come to mind. I've always been impressed with their diligence and attention to detail.

Please describe your company and your position there.

Founder, CEO at National Red Alert Systems - Providing Crime Prevention Technology for College Campuses & Work Space Environments

For what projects/services did your company hire PPS Content?

We needed a quality video to help provide a clear presentation of our services

What were your goals for this project?

Investor and customer participation

How did you select PPS Content?

Referral from an industry marketing provider

Describe the video(s) and the process in detail.

An exchange of information with regards to mission and message was followed by collaboration on scripting.

What was your vendors' project management or feedback process?

They provided valuable feedback, both digital and audio, with regard to clarity of message, appropriate images, targeted for intended audience

Can you share any outcomes from the project that demonstrate progress or success?

The video exceeded our expectations and has continued to be a valuable tool in our efforts to promote our company.

How effective was the workflow between your team and theirs?

Comfortable and effective exchange of information

What did you find most impressive about this company?

They understood who we are, were able to grasp our message, translating it effectively to video.

Are there any areas for improvement?

No

Please describe your company and your position there.

I am the CMO for a startup SaaS business that sells to ecommerce businesses.

For what projects/services did your company hire PPS Content?

We hired PPS to develop an explainer video for our website.

What were your goals for this project?

Describe the problem we solve and how we solve it in a friendly, non technical way.

How did you select PPS Content?

PPS was recommended to me by another vendor that uses them on a regular basis.

Describe the video(s) and the process in detail.

The video can be seen on www.pipe17.com. PPS interviewed stakeholders at the company and then came back with a script, which we iterated on a couple of times. We were presented with a number of style options to choose from for the video. From there they gave us 1st draft of the video, we iterated on the video a couple of times and then we were done.

What was your vendors' project management or feedback process?

Rather straightforward process. We met on each iteration to discuss ideas and changes.

Can you share any outcomes from the project that demonstrate progress or success?

Given this was for our first website and early stage, the biggest measure of impact was the positive feedback we got from our CEO and board.

How effective was the workflow between your team and theirs?

Everything went very smoothly. No problems with the process from a time or output perspective.

What did you find most impressive about this company?

We got to good outcome very quickly and efficiently. No pushback on any of our feedback.

Are there any areas for improvement?

Can't think of anything.