PowerGate Software

Please describe your company and your position there.

I'm co-owner of a LMS small firm. We offer aggregated IT courses for professionals in the IT sector.

For what projects/services did your company hire Power Gate Software, and what were your goals?

We hired Powergate to fix a huge blunder from a previous software company that we initial used to develop our MVP product. Powergate was responsible for re-designing & developing our MVP PWA Web site. They were charged with developing both the admin site and the front-end user site. By doing this, we were hoping to get a much cleaner and functional site for our MVP.

How did you select this vendor and what were the deciding factors?

We searched online for software/Mobile/Web developers from various parts of the world and came up with about 6 that fit our criteria. We interviewed all the candidates. After multiple back & forth with PowerGate, we chose them because of their past projects, their experience in developing in our sector, designing skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals, expectations, and objectives. From there, the team quickly assessed the old website & app. Made some recommendations on how they will fix and improve upon the current sites. They presented a well detailed strategy and had us involved in the whole process and it was done rather quickly. Within a few, sprints we began seeing some results which were far superior than what the past company provided us with. They developed both the Admin center site & User site rather quickly. They designed the site with our logo as the color scheme and they made excellent recommendations of plugins or other services to integrate into our site and they were knowledge and integrating them (Paypal, Stripe, Cloudflare etc). The developers knowledge on Azure, MySQL, Github etc was very impressive. The final product for both the Admin Center & Front end was done in less than year.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. He was very accessible and drove the project smoothly and kept us inform every step of the way. There was also 2 developers and at times only 1 but we never felt the project was slow.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love our new site. The deliverables have been met and we like want was given to us.

Describe their project management style, including communication tools and timeliness.

In the beginning we would have weekly stand-ups but within a month, we changed it to 1 stand-up prior to the next development stage. During the stand-up we would discuss will be accomplish in the next sprints/development and address and questions or concerns. Once, there was an agreement, the PM would communicate with the developers and off they went and developed. If there were every any delay or they need more detail information anything else that arose they would quickly engage us. We used Slack, Jira, GitHub, MS Teams for File Sharing & Meetings to coordinate and get things resolved.

What did you find most impressive or unique about this company?

They were very efficient in managing the project and providing exceptional quality of work. The communication and response was impressive as well. They kept us informed at each stage of development or if they needed something. They would communicate it effective and in addition, also understood what wanted without many back and forth.

Are there any areas for improvement or something they could have done differently?

The only improvement is at times we would find limitation to 3rd party software or solutions after we integrate part of its functional. If they can improve on identifying those issues prior to development it would reduce un-needed wasted time.

Please describe your company and your position there.

I am the CTO of the company. I manage all aspects of our architecture and development.

For what projects/services did your company hire Power Gate Software, and what were your goals?

I have limited time to develop our software, so my time is better spent making high level decisions and delegating to a competent team for execution. Powergate has fulfilled my need for this and earned my trust over the past year.

How did you select this vendor and what were the deciding factors?

I was looking for a team in Vietnam specifically to save myself time based on geographically affordable development, and Powergate was recommend by multiple sources as reliable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our architecture was already developed in node and our mobile app was poorly maintained with legacy software before we began working with Powergate.

Powergate redeveloped our app for modernization and maintainability, and began maintaining and improving our server's codebase, and assisted in researching and migrating core services related to our app's primary function to separate 3rd party vendors, resulting in an overall cost reduction.

How many people from the vendor's team worked with you, and what were their positions?

I've worked with several project managers and dozens of developers on multiple different projects with Powergate.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had a significant reduction in support tickets / customer services issues after launching our redeveloped app with Powergate.

Describe their project management style, including communication tools and timeliness.

Communication is at your own pace, but generally we communicate successfully over slack. Geographically, face to face meetings (via zoom) are inconvenient as they work during my late evenings, but this has proven to not be an issue at all after we learned how to work with each other thru very detailed slack write-ups.

Occasionally zoom calls during a late evening will be required for clarification, which is to be expected with any international dev team to collaborate anyways.

What did you find most impressive or unique about this company?

They will do their best with limited direction. They usually provide multiple options as well as timelines and cost associated to those options.

Are there any areas for improvement or something they could have done differently?

Sometimes the english language barrier is a little challenging, like grammar for basic error messages or alerts will be incorrect and follow into production if not addressed specifically during your own testing process. It's a minor inconvenience, but you should also be vigilant in testing your own product before it goes into production anyways.

Just don't forget to notate those issues, they will always fix them immediately - there is just no way for them to identify issues like that if you don't point them out, so it's not fair to blame them for it.

Please describe your company and your position there.

I’m the PA at a pharmaceutical company headquartered in VietNam.

For what projects/services did your company hire Power Gate Software?

We hired them as extra support for these efforts we were managing

What were your goals for this project?

We needed to come up with a brand-new website from scratch, with copy and branding

How did you select this vendor?

I think a former colleague told me about Clutch and actually mentioned the name Power Gate Software. We looked into them and had an interview call. For the price, they were willing to offer us the scope of work that was involved, and we thought they were the perfect fit. It’s also worth saying that we didn’t go with them at first. We had calls with three other similar companies, and we priced them out and had phone interviews. After all was said and done, Power Gate Software proved to be the right people for us.

Describe the project in detail.

Our former site was just horrific. In terms of new features, we have a video that plays when first landing on the page, there’s a “Contact Us” form, a page about us in the news and media, and users can get to our social channels from all pages. Power Gate Software completely overhauled our website, bringing in a fresh, proper design. Additionally, they’re also hosting our site.

What was the team composition?

We had a project manager, a copywriter, a designer, and two developers. Nevill Nguyen was always involved to make sure things were running smoothly, always checking in with us to make sure we were happy and that things were going well.

Can you share any outcomes from the project that demonstrate progress or success?

Our main goal is to increase sales and track it against the return on our ad spend, and they either maintain or move us forward in those areas. We’re seasonal, so they keep fine-tuning the efforts but we rarely move backward. If anything, everything looks better all the time.

How effective was the workflow between your team and theirs?

They take care of everything, from our web positioning to the website management. We don’t need to do anything to manage the workload. They have full control over the management of our website. We meet with them in person as frequently as we can—I’d say it happens every other month. On a weekly basis, we stay in touch with them via email, and we call their office if we need them immediately.

What did you find most impressive about this company?

One thing I appreciated very much was that the president of their company called quite frequently to check-in, just to make sure that things were going well and we were happy. If there was anything we wanted to be different or that we just weren’t pleased with, he would be very quick to course-correct and make sure we were happy with the final product.

Are there any areas for improvement?

No, off the top of my head there’s nothing I can think of

Please describe your company and your position there.

I’m the General Manager of an apparel store in Australia

For what projects/services did your company hire PowerGate Software, and what were your goals?

We wanted to develop a mobile app for our users to access our products from their phones. We notice a decrease in our site’s viewers, so we wanted to increase our traffic and visibility through a mobile app.

How did you select this vendor and what were the deciding factors?

We searched online for app offshore developers and shortlisted 5. After reviewing them, we decided to choose this vendor based on their past projects, skills, and experiences

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of discovery meetings to discuss our goals and objectives. We provided their team with wireframes and designs. Within two weeks, they delivered the first round of the IOS app and now we’re going to the second round.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact throughout the project. Additionally, I mostly interacted with two lead front-end back-end developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 2 weeks after launch the first round, we absolutely satisfied with their work and experiences. We expect a tremendous boost in traffic when we officially launch our mobile application.

Describe their project management style, including communication tools and timeliness.

The project manager was easy to communicate with and provided frequent updates. We had both online meetings and phone calls, most of the feedback was through email and slack. Everything was delivered on time and we received ample warning if a deadline wasn’t going to be met.

What did you find most impressive or unique about this company?

Their mobile app development skills startle me. They knew everything about UX and execution

Are there any areas for improvement or something they could have done differently?

Nothing so far

Please describe your company and your position there.

I am the co-CEO of an online learning platform. Basically our site is to help students learn and solve math problems.

For what projects/services did your company hire PowerGate Software, and what were your goals?

We already had a website but did not have much experience with a mobile app. We wanted to create a user-friendly and interactive one since our users range from primary to high school students.

How did you select this vendor and what were the deciding factors?

We did some online research and found Powergate Software. They have considerable experience in both web and mobile app development, and the price they offered us was competitive compared to other companies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed the app in android, IOS and Backend. We had a kickoff meeting in the beginning and every week we scheduled calls for tracking the progress. We also used Slack to communicate over small details.

How many resources from the vendor's team worked with you, and what were their positions?

There was a team of seven including designers, developers, QA and a project manager. Everyone was really supportive.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was well accepted and we have seen the number of users increasing daily. We received some positive feedbacks on the App store too and that was great.

Describe their project management style, including communication tools and timeliness.

They were really good, especially their communication. It was a lot easy and transparent to communicate with their team via the project manager.

What did you find most impressive or unique about this company?

In the end, what counts for us is that Powergate was there whenever we needed them. They were really responsive and supportive. Their agile approach was also impressive.

Are there any areas for improvement or something they could have done differently?

There were a few items in the contract that I needed them to clarify before signing. Other than that, things were okay.

Please describe your company and your position there.

I am the CTO at a real estate company, which mostly deals with buying and selling properties.

For what projects/services did your company hire PowerGate Software, and what were your goals?

We had Powergate Software re-design and upgrade our website as the current version has become outdated. We also planned to expand our business into new markets so we wanted to have a new website that can attract potential clients.

How did you select this vendor and what were the deciding factors?

We were browsing through some listing websites of IT companies when we got to know about Powergate Software. Actually we had reached out to some companies but decided to go with Powergate in the end because of their price and industry experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first had a series of meetings to discuss our requirements and goals. Then Powergate gave us three initial designs for the homepage so that we could pick the most suitable. Once we made our decision, their team finalized the design and provided feedback. Throughout the process, we always kept track of the designs to make any adjustments timely.

How many people from the vendor's team worked with you, and what were their positions?

They arranged a dedicated team for our project, which consisted of a project manager, three designers, and a QA during the final phase.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website has been well upgraded. Specifically, the interface is more user-friendly, and site traffic is on the rise. Shortly after launching the new website, we have received positive feedback from visitors and clients.

Describe their project management style, including communication tools and timeliness.

Great overall. I actually communicated with the project manager only, and he was really responsive. We also had online meetings and weekly updates through Slack.

What did you find most impressive or unique about this company?

I was impressed by the knowledge and experience they had in website design. They made the whole collaboration a particularly positive experience for us.

Are there any areas for improvement or something they could have done differently?

We are pleased with everything so far.

Please describe your company and your position there.

I'm the Business Development Manager for an e-commerce company.

For what projects/services did your company hire PowerGate Software, and what were your goals?

We have had a mobile app since the first day we established our branches in Viet Nam and It had some outdated features that reason why we had found an outsourcing vendor to help us to revamp our mobile app to help our users have excellent experience

How did you select this vendor and what were the deciding factors?

I knew PowerGate Software through my connection and after searching PowerGate portfolio, I was impressed with their experience in building the mobile app so I decided to connect with them via their website contact

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The key tech stack is React Native for both IOS and Android platform, we need they to revamp some features as card, buy button and landing of mobile app

How many resources from the vendor's team worked with you, and what were their positions?

A project manager is assigned to work with me and they had 2 full-stack for developing.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 3 months after launching the new version of our mobile app, it's easier to use for our customers and they were happy with our application as well.

Describe their project management style, including communication tools and timeliness.

They worked Agile/Scrum Methodologies and we have communication every day in working time hour via Slack, Jira. Zoom also is used when we have a meeting

What did you find most impressive or unique about this company?

Their developer's skills blew me away. I was happy with them because sometimes I have restricted requirements but they got my thought and given me the best solution.

Are there any areas for improvement or something they could have done differently?

Status report sometimes was later than usual but it was still good.

Please describe your company and your position there.

I'm the General Manager of an automotive parts distributor.

For what projects/services did your company hire Power Gate Software, and what were your goals?

Our Ecommerce website was over 10 years and needed to be overhauled for security and speed reasons. We wanted to keep a similar interface but modernize the website.

How did you select this vendor and what were the deciding factors?

We were looking for strong technical skill sets with a record of on-time delivery. Powergate was very strong in both areas and so we decided to work with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had spent most of our time in the scoping stage, which was really helpful to nail down the details of the specs. Their use of agile project management also meant that we can see the build-out of the software and test the software at multiple milestones even for a short project like this one. They utilize Slack and InVision as their main communication methods with us, it meant that information was delivered timely as well as giving strong visualizations before any real code was built.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager and a few developers and testers on the account. I would say that we worked with 2 people but there were at least 5 people working on the project. The single-point of contact with a project manager in the background was a big plus in getting things done quickly and efficiently.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the relaunch we noticed a 15% increase in usage, customers reported the faster response times and we're happy with the new website.

Describe their project management style, including communication tools and timeliness.

Agile development meant that we were constantly talking and had 4 milestones for a 6 week project.

What did you find most impressive or unique about this company?

They were on-time and very responsive throughout the process.

Are there any areas for improvement or something they could have done differently?

None that we can think of, bugs were minimal and quickly resolved within a week of the final milestone so we think this went as well as possible.

Please describe your company and your position there.

We are a boutique consulting Company with expertise in Supply Chain and Data Science. As part of our consulting activities, we also provide specialised software solutions to our selected clients.

For what projects/services did your company hire Power Gate Software?

We wanted to provide a custom application to one of our client, who is a manufacturing company with worldwide footprint. They will use the tool to analyse the costs and identifying the potential improvements in multiple factories.

What were your goals for this project?

The tool will facilitate the acquisition and the entry of operational data and provides clear visibility and understanding of the costs and potential improvements.

How did you select this vendor?

I know Powergate since quite some years now and I have always had very fruitful and successful collaborations. I didn't have any doubt in choosing Powergate again.

Describe the project and the services they provided in detail.

We provided specifications for the project, but they were not complete at all and needed heavy revision during development. The Powergate team has been very supportive, asking the right questions and adjusting the development to the new requests in a very agile approach.

What was the team composition?

3 Developers 1 PM/BA/QA

Can you share any information that demonstrates the impact that this project has had on your business?

Powergate did a great job adapting to the complex requests and suggesting creative ways to come up with a solution that could respect the very tight deadline.

How was project management arranged and how effective was it?

Project management is really impressive. They are always very precise and communicative, and they adopt many different tools for facilitating the collaboration.

What did you find most impressive about this company?

Their communication is well above standard. They have precise deadlines and a strict agile approach.

Are there any areas for improvement?

None I can think of.

Please describe your company and your position there.

I’m the senior office manager at a hospital innovation lab. We work directly with clinician departments on many tasks, but primarily within digital health. I manage a team of project managers and creative designers.

For what projects/services did your company hire Power Gate Software?

A tele-pharmacy for US market, helps doctors, patients and pharmacists text, email, chat or call in the way they communicate with their family and friends.

What were your goals for this project?

We supported coordinating patient prescription needs with their doctors and insurance plan. Unlike any other pharmacy services, delivery and auto-refilling program has made this application stand out. An mobile version of this app has made the process of immediate diagnosis much faster and attainable.

How did you select this vendor?

We needed a development partner for our app and website.

Describe the project in detail.

Once we selected this vendor, they showed us all benefits of mobile applications and offered best practices focused on mobile development. We also had a series of discovery meetings to discuss our goals and objectives.

After all requirements were elicited we signed fix price contract. Within two months the vendor introduced design, regularly demonstrated deliverables, and finally released ready to publish mobile app.

What was the team composition?

I worked directly with one project manager, their CTO, and two developers.

Can you share any outcomes from the project that demonstrate progress or success?

I consistently check the app in real-time, going in from the business admin side to create a company and running a campaign to see if it’s functioning properly. Everything has been working and passing all of my tests.

How effective was the workflow between your team and theirs?

For the most part, communication has been excellent. They are very specific about what is done, and we recieved weekly reports from them. We often meet with everyone on our team from PowerGate Software

What did you find most impressive about this company?

Their knowledge of health and wellness was their key competency. Their insight was valuable and the reason I would lean on them in the future. They understands the importance of helping clients reach their goals.

They’re not just a design or development firm, they take a holistic approach to their client’s projects. The use their services in service of others, which sets them apart.

Are there any areas for improvement?

I only wish they were located closer to us.